Thu.Jan 02, 2025

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Accor Bets on Luxury to Close Gap with Marriott and Hilton

Skift Blog

Skift Take: Accor aims to expand its share of luxury hotels by debuting its Orient Express brand this year and fine-tuning its other brands, like Fairmont and Sofitel.

Closing 265
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RIU Hotels & Resorts Offers Upgrade’s Flex Pay Solution

Lodging

RIU Hotels & Resorts announced it’s offering Upgrade’s Flex PayBook Now Play Later Options to its guests. RIU, which is owned by the Riu family, specializes in holiday resorts with over 80 percent of its establishments offering its All Inclusive by RIU service. The partnership gives travelers the ability to spread the cost of their vacation over time and provides RIUs guests with an all-inclusive vacation paid for in monthly installments through Flex Pay.

Resorts 162
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We’ve Done Revenge Travel and Normalization. Here’s What to Expect in 2025

Skift Blog

Skift Take: The traveler is our north star for navigating the complexities that 2025 will bring to travel. Thankfully, consumers tell us travel is a top priority, setting an upbeat tone for the year to come.

Travel 248
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How Bold Thinking Can Revitalize Hospitality in 2025

Hospitality Net

As we enter the final year of the first quarter of the 21st century, hospitality faces an inflection point. Once driven forward by trailblazers whose bold thinking reimagined guest experiences, many industry participants find themselves fighting the challenge of standing out in a sea of sameness.

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Enterprise ABM Marketing Tools: A Marketer's Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Vail Resorts Looks to Tech Vendors For AI Transformation

Skift Blog

Skift Take: Vail Resorts is seeking advanced AI, digital logistics, and enterprise software solutions to enhance guest experiences, expand ancillary offerings, and achieve substantial organizational efficiencies, based on AI's analysis of its latest earnings call transcript.

Resorts 231
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The iconic hospitality brand’s first hotel location in Louisiana at Caesars New Orleans is now welcoming guests

Hospitality Net

Today marks the highly anticipated opening of Nobu Hotel Caesars New Orleans, the third in partnership with Caesars Entertainment. The hotel brings the world-renowned Nobu experience to the vibrant cultural hub of New Orleans from the rapidly expanding luxury lifestyle brand.

More Trending

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Minor Hotels Europe & Americas to Debut in the Heart of the Alps with NH Collection Alagna Mirtillo Rosso

Hospitality Net

Minor Hotels Europe & Americas announces the upcoming addition of NH Collection Alagna Mirtillo Rosso to the portfolio of the upper-upscale NH Collection Hotels & Resorts brand in Italy. Located in the heart of the Pennine Alps, the four-star property will undergo a renovation process and officially open its doors under the new brand in March 2025.

Branding 147
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Atypical Approach: CEO Murray Sets Up Sonesta for Growth With Unique Franchising Formula

Lodging

For Sonesta International Hotels Corporation, 2024 has been a year of significant progress, ranging from robust distribution growth throughout its multi-brand portfolio to the debut of a unified loyalty program to encompass all its brands. The driving force behind the aforementioned areas of progress, as well as its overall atypical approach to franchising, has been John Murray, Sonestas president and CEO.

Branding 290
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Hotel Media Review 2024: What was Hot, and what was Not

Hospitality Net

As with every year since 2011 (almost), I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. It is a good way to see what interests the industry the most. Here is the analysis for 2024. (Scroll down to the bottom of the article to see the chart).

Hotels 147
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This Week’s Comings & Goings

Lodging

Grand Hyatt Scottsdale Resort announced the appointment of Stuart Evans as director of sales and marketing. Evans joined the property as it completed a renovation and recently served as vice president of sales at Visit Phoenix. Pendy West Hollywood announced the appointment of Mgeni Mpolo as director of sales and marketing. Mpolo will oversee all aspects of sales and marketing while working on brand awareness and revenue goals.

Sales 162
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Hotel Group & TE Miller Development Celebrate Topping Off of the Home2 Suites by Hilton Kalispell

Hospitality Net

Award-winning hotel management company The Hotel Group ("THG"), an affiliate of Hotel Equities, and TE Miller Development, LLC, are excited to announce the topping-off milestone for the Home2 Suites by Hilton Kalispell, MT. This important construction milestone marks the completion of the buildings framework for the 107-room extended-stay property, which is slated to open in late spring 2025 at the intersection of US Highway 93 and Rose Crossing.

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Charter Holdings Acquires Tru by Hilton Dallas Market Center

Lodging

DALLAS, TexasCharter Holdings and Liberty Hospitality Partners announced the acquisition of the Tru by Hilton Dallas Market Center, marking an addition to their portfolio of hospitality assets. The new ownership also included plans for a renovation of the hotel’s rooftop space. The 152-room Tru by Hilton Dallas Market Center represents a strategic investment for both Charter Holdings and Liberty Hospitality Partners.

Market 162
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IHCL Launches Taj Cochin International Airport

Hospitality Net

Indian Hotels Company (IHCL), Indias largest hospitality company, today announces the launch of Taj Cochin International Airport. A harmonious blend of tradition and contemporary design, the hotel was inaugurated by Shri. Pinarayi Vijayan, Honble Chief Minister of Kerala.

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Hyatt and Grupo Piñero Enter Long-Term Joint Venture

Lodging

CHICAGO, Illinois, and PALMA DE MALLORCA, SpainHyatt Hotels Corporation announced the completion of an agreement for affiliates of Hyatt and Grupo Piero to enter a long-term joint venture, headquartered in Palma de Mallorca, Spain, which will manage Bahia Principe Hotels & Resorts-branded properties and own the Bahia Principe brand. The joint venture increases Hyatts all-inclusive portfolio.

Resorts 162
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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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IHCL Unveils Taj Puri Resort & Spa, a Landmark in the Sacred City of Puri

Hospitality Net

The Indian Hotels Company (IHCL), Indias largest hospitality company, announces the opening of Taj Puri Resort & Spa, a luxurious beachfront resort in Odisha. Situated along the Bay of Bengal, it marks IHCLs foray into one of Indias most revered coastal destinations.

Resorts 130
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Hyatt finalizes deal to add Bahia Principe brand

Hotel Business

Hyatt Hotels Corporation has completed an agreement for affiliates of Hyatt and Grupo Piero to enter a long-term, asset-light strategic joint venture that will manage Bahia Principe Hotels & Resorts -branded properties and own the Bahia Principe brand. The joint-venture agreement was first announced in October 2024. The agreement brings 22 resorts totaling approximately 12,000 rooms to Hyatt’s Inclusive Collection, including 21 resorts under the Bahia Principe Hotels & Resorts bran

Branding 104
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How to Market Your Hotel on Instagram Like a Real PRO

Hospitality Net

Hotels looking to attract their audience will find Instagram an essential marketing tool. With its focus on visuals and storytelling, Instagram provides hotels with an opportunity to showcase their unique qualities, build brand loyalty, and even inspire bookings. For hotels ready to take the plunge, this guide by our hotel marketing solution outlines top Instagram strategies for hotel marketing to succeed.

Market 130
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Orlando Comfort Inn changes hands

Hotel Business

DSH Hotel Advisors , a national hotel brokerage and advisory firm headquartered in Tampa, FL, arranged the sale of the 68-room Comfort Inn & Suites Deland Orlando MSA for an undisclosed price. Dennis S. Hopper, managing principal; Randy B. Taylor, SVP, investments; Dylan N. Amin, VP, investments; and Vandan Patel, investment associate; all with DSH, represented the seller, VSK Express LLC, and the buyer, SHIVA 400 LLC.

Closing 59
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hospitality Financial Leadership Podcast: FTARW - The Secret Formula for Creating Financial Leadership in Your Hotel and Career

Hospitality Net

To get your department managers to play ball with their numbers in your hotel, you need a system they can follow, a sort of roadmap they can use to stay on track every month. Teach them this, and you will have an engaged team that buys into playing their financial part. Its not magic, but the results are MAGICAL if applied consistently.

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NRF 2025: Posiflex Introduces New Terminals, Customizable Tablet

Hospitality Tech

New products include a modular terminal for full-service or self-service needs, an intelligently designed tablet with customizable buttons for specialized programs, and a terminal with a unique clamshell casing engineered for easy serviceability.

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Hampton Inn Erie&South & Hampton Inn Cleveland&Solon Hotels Listed for Sale

Hotel News Resource

JLLs Hotels & Hospitality Group, as sole and exclusive agent for the owner, has been retained to offer for sale the fee simple interest in the 101&room Hampton Inn Erie&South and 103&room Hampton Inn Cleveland Solon.

Sales 49
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Human-Centered AI: How Hotels Can Embrace Automation Thoughtfully

Hospitality Tech

From reducing cognitive load for staff to enhancing guest personalization, successful AI adoption requires strategic integration and a focus on human touchpoints.

Hotels 52
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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Marriott International to debut Ritz-Carlton in Xiamen

Hotel Designs

Hotel Designs Marriott International to debut Ritz-Carlton in Xiamen Marriott International to debut Ritz-Carlton in Xiamen Marriott International has announced the signing of an agreement with Xiamen Green Development Investment Group to introduce The Ritz-Carlton to Xiamen Island in Fujian Province… The Ritz-Carlton, Xiamen will deliver its legendary service and elegant aesthetic to immerse guests in one of Chinas most coveted destinations.

Retail 52
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Nobu Hotel Caesars New Orleans debuts

Hotel Business

Nobu Hotel Caesars New Orleans, the third property in partnership with Caesars Entertainment , has made its debut in the Crescent City. Located within the newly reimagined Caesars Tower, the hotel occupies two floors and features 54 guestrooms and suites. Created by Rockwell Group , the hotel seamlessly blends contemporary luxury with understated Japanese elegance, offering a serene retreat amidst the energy of the city, according to the developers.

Hotels 64
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Phocuswright Analysts Share Their Travel Predictions for 2025

Hotel News Resource

Article - Phocuswright Analysts Share Their Travel Predictions for 2025 - As we enter a new year, Phocuswright analysts are looking to the future, and more specifically, what might happen in the next 12 months.

Travel 45
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The Future of Hospitality: Hotel Technology Trends in 2025

Hotelogix

In today's world digital breakthroughs are changing industries faster than ever before, and hotels are at the center of this tech shake-up. As we look to 2025 and beyond, hotels are using cutting-edge tech to make guests happier, work smarter, and stay ahead in a market that keeps changing. This article looks at the biggest hotel tech trends that will change the game.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Whitbread's Premier Inn Snow Hill Reaches Key Construction Milestone in the Heart of the City of London

Hotel News Resource

Article - Whitbread's Premier Inn Snow Hill Reaches Key Construction Milestone in the Heart of the City of London - This 212-bedroom hotel, set to open in early 2026, is part of Whitbread's plan to expand its footprint in central London.

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MURTEC 2025’s Full-Service Track: Guest Engagement, Table Service, BOH & More

Hospitality Tech

Red Lobster, Union Square Hospitality, and other top brands will bring exclusive thought leadership to MURTECs dedicated full-service content track.

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How Integrated Payment Solutions Are Revolutionizing Hospitality and Events

Hotel News Resource

An integrated payment processing solution can completely transform the way businesses handle event payments, streamlining operations, enhancing security, improving the guest experience, and saving staff valuable time.

Events 40
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Tru by Hilton Dallas Market Center acquired

Hotel Business

Charter Holdings and The Liberty Group have acquired the Tru by Hilton Dallas Market Center. The new ownership also unveiled plans for a major renovation of the hotel’s rooftop space, set to become Dallas’ largest open-air rooftop bar. The 152-room hotel features a signature enlarged lobby with areas for work, play, dining and lounging; complimentary “Top It” breakfast bar; 24/7 “Eat. & Sip.” market with snacks and drinks; and a fitness center. “The

Market 59
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Foundational ABM Building Blocks

Account-based marketing (ABM) is a key strategy for driving sustainable growth. Today, many B2B companies use ABM teams or technologies to make sales. But getting a program off the ground successfully doesn’t have to be a daunting task. Watch this webinar with Rachael Foster, Director of Account-Based Experience at ZoomInfo, and Dan Dolph, Manager of Account-Based Experience at ZoomInfo.