Thu.Apr 18, 2024

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Amsterdam Blocks New Hotels to Fight Mass Tourism

Skift Blog

Skift Take: Amsterdam, one of the world's most popular destinations, has capped its hotel supply to put a ceiling on mass tourism.

Tourism 332
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IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels

Lodging

NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from their iPhone or iPad to the TV in their guestrooms. AirPlay is available at more than 60 hotels in North America, including properties like InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street, and Holiday Inn & Suites Ottawa Kanata.

Resorts 278
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Paris’ Best Hotels: Michelin Ratings Vs. Online Reviews

Skift Blog

Skift Take: Michelin has debuted its first ratings for hotels. But when a tech firm crunched the numbers from traveler reviews across 140 sites, it found that crowd favorites clashed with Michelin's picks.

Hotels 293
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Marriott promotes Neeraj Govil to APEC Chief Operations Officer

Hotel Management

Marriott International has tasked company veteran Neeraj Govil with driving performance and operations across all 24 brands and 22 markets in Asia Pacific, excluding China (APEC) as Chief Operations Officer for the region. Govil has spent more than 20 years in operational roles with Marriott International across the region, most recently as Senior Vice President Operations/CLS, APEC.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Mastercard’s New App Embraces Virtual Card Trend in Corporate Travel

Skift Blog

Skift Take: Mastercard knows it’s not the only player in the world of mobile virtual cards. With its new app, Mastercard wants to stand out as an MVP in streamlining corporate travel while serving a wave of companies adopting this innovation.

Travel 277
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Key appointments: Choice Hotels Asia-Pac, W Melbourne

Hotel Management

W Melbourne adds five new team members W Melbourne has welcomed five new team members to managerial and sales roles within the hotel. Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. “We’re proud to welcome this new wave of talent to W Melbourne.

More Trending

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‘Scope to improve’: Shakespeare Property acquires heritage Sydney hotel, Woolstore 1888 by Ovolo

Hotel Management

Shakespeare Property Group Pty Ltd has signed an agreement to purchase Sydney hotel, the Woolstore 1888 by Ovolo, and expects to announce a new operator for the hotel in the coming weeks. Built in 1888, the Darling Harbour property is the fourth oldest of 21 surviving wool stores in Sydney. Converted to a hotel in recent years, the freehold five-level sandstone and brick building has 90 guest rooms and a 626 square metre footprint.

Hotels 246
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Cycas appointed to introduce Fairfield by Marriott brand yo UK Market

Hospitality Net

Cycas Hospitality’s growth momentum continues into the second quarter of 2024, following the hotel operator’s appointment to manage the UK’s first Fairfield by Marriott hotel, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands.

Branding 264
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Alaska Reports Strong Quarter Fueled by Business Travel Surge

Skift Blog

Skift Take: Despite taking a hit from the Max 9 grounding, Alaska Airlines saw an uptick in travel demand, fueled by a full return of business travel.

Business 285
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Luxury hotels and a ‘sense of place’: The branding imperative

Hospitality Net

‘Sense of place’ has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is increasingly being used in the hospitality industry. It captures the physical aspects, culture and history of a place, as well as its impact on the senses, which can trigger emotions. Over time, it can create feelings of familiarity, comfort and security, as well as a sense of belonging: it’s a place where one feels, quite literally, ‘at home’.

Branding 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Marriott Releases Lawrence of Arabia-Inspired Promo Campaign in Saudi

Skift Blog

Nujuma, A Ritz-Carlton Reserve is expected to be the most expensive hotel ever operated in Saudi Arabia, with rates above $3,400 a night.

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Emeraude Hotels partner with Mews to offer guest-centric hospitality driven by innovation

Hospitality Net

Mews, the industry-leading hospitality cloud that was recently named Best PMS at HotelTechAwards 2024, has been selected by Emeraude Hotels to power their portfolio across France.

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Announcing the First Round of Speakers for Skift Short-Term Rental Summit

Skift Blog

Skift Take: We are excited to announce an impressive lineup of speakers for the Skift Short-Term Rental Summit in June, featuring industry leaders from Airbnb, Marriott International, Expedia and more, promising valuable insights into the evolving short-term rental market.

Market 226
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Otelier Announces Second Annual Night Auditor Appreciation Day on May 18

Hospitality Net

Otelier, the hospitality performance optimization platform that puts data and efficiency at the heart of hotel operations, is once again preparing to shine a spotlight on the unsung heroes of hospitality with the celebration of the second annual Night Auditor Appreciation Day on May 18.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hyatt Hotels Sets Sights on India’s Thriving Leisure Market

Skift Blog

Skift Take: Hyatt currently has 50 hotels in 17 markets in India. Its next 50 will be in more diversified markets of India.

Market 225
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Safemark Showcases Security Cash Flow (SCF) Program at Choice Hotels International 2024

Hospitality Net

Safemark, the pioneer in revenue-generating safe programs, is excited to announce the continued success of its Security Cash Flow (SCF) Program. Designed to elevate guest satisfaction while increasing cash flow by up to $100 per room annually, this revolutionary program has become a game-changer for hotels nationwide. Safemark will be showcasing the SCF Program at Booth 212 during the upcoming Choice Hotels International 2024 Convention, taking place from April 30 to May 2, 2024, at Mandalay Bay

Revenue 241
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Maverick Hotels and Restaurants Adds Two Properties to Managed Portfolio

Lodging

BOSTON, Massachusetts—Maverick Hotels and Restaurants announced that it has added The York Beach Surf Club and The Sea Latch Inn, both located in York Beach, Maine, to its portfolio of properties managed. The announcement was made by Robin Kirk, president of Maverick Hotels and Restaurants. The York Beach Surf Club is York’s newly renovated full-service oceanfront resort and hotel.

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IHG Hotels & Resorts Launches Apple AirPlay in North American Hotels

Hospitality Net

Today, global hospitality leader IHG Hotels & Resorts (IHG) launches AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately and securely from their iPhone or iPad to the TV in their guest rooms. AirPlay is available at more than 60 hotels in North America, including properties like InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street and Holiday Inn & Suites Ottawa Kanata.

Resorts 250
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Davidson Hospitality Group Recommits to Sustainability

Lodging

ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs, and differentiated guest experiences. “Staying true to our core value of ‘Create Value in All that You Do,’ we are continually focused on identifying areas within our portfolio to save, reuse, and conserve,” said Davidson Hospitality Group CEO Thom Geshay.

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Shaping Hospitality’s Future with Dimitri Manikis of Wyndham Hotels

Hospitality Net

Dimitri Manikis is the President of Wyndham Hotels and Resorts for Europe, Middle East, Eurasia and Africa. Wyndham is the world’s biggest franchise with 25 brands across 9,200 hotels in 95 countries. Dimitri’s region includes around 650 hotels in 45 countries.

Resorts 240
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This Week’s Comings & Goings

Lodging

Cvent announced the appointment of Andreas Heckmann as chief customer officer. In this role, Heckmann will lead Cvent’s global client services organization and spearhead initiatives that enhance Cvent’s customer experience and scale. Concord Hospitality welcomed Marsha Ray as executive vice president of operations. Ray brings over three decades of hospitality experience to the role.

Scale 162
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Duetto and Shiji enhance integration with folio data

Hospitality Net

Duetto, a global leader in revenue management systems, has announced today that its software can now receive and process folio messages from the Shiji Enterprise Platform (PMS).

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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JLL Arranges Sale of Hilton Back Bay Hotel

Lodging

BOSTON—JLL’s Hotels & Hospitality Group announced that it arranged the $171 million sale of the Hilton Back Bay hotel, a 390-key hotel in Boston. JLL worked on behalf of the seller, Ashford Hospitality Trust, and procured the buyer, a joint venture between Certares and Belcourt Capital Partners. JLL also secured acquisition financing for the buyer.

Sales 162
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Kempinski’s Sister Brand Bristoria Plans China Opening in 2025

Hospitality Net

Next to the planned Kempinski Hotel Yangzhou Nuoyuan, Bristoria Hotel Yangzhou will have 312 guestrooms and a wide selection of meeting rooms and function spaces, providing a home from home for travellers visiting the region to explore the city’s dynamic business opportunities. As the first ever Bristoria hotel in China, guests can expect a more laid-back ambiance than big-sister Kempinski, with a philosophy based on simple excellence: a great night’s sleep, fresh local cuisine and first-class b

Branding 231
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Dubai’s New Man-Made Island Promises Eco-Resorts and Wellness Facilities

Skift Blog

Skift Take: A man-made island off the shore of Dubai promising to be environmental? Let's see.

Resorts 241
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Manhattan lodging market stabilizes and grows in Q4 ‘23

Hospitality Net

Manhattan hotels have seen an increase in occupancy, average daily rate (ADR) and revenue per available room. But the growth rate has started to decline as the market stabilizes. Cheaper hotels gained from market fatigue, with midscale properties having three times the ADR growth than higher-priced hotels in Q4.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Holiday Inn partners with Lego Masters Australia on family-friendly activations

Hotel Management

Holiday Inn hotels across Australia will play host to numerous Lego-themed experiences throughout April and May to mark a new partnership with Nine’s hit tv show Lego Masters Australia. Designed in consultation with Lego Masters Australia season one winners, Henry Pinto and Cade Franklin, the custom-built ‘Holiday Inn-spiration’ sessions will include brick building workshops for families, sip-and-brick sessions over coffees and pancakes, as well as special guest appearances at select locations.

Branding 130
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Saudi Arabia’s Tourism Development Fund (TDF) and Karisma Hotels & Resorts International signed a Memorandum of Understanding (MOU)

Hospitality Net

Saudi Arabia’s Tourism Development Fund (TDF) and Karisma Hotels & Resorts International signed a Memorandum of Understanding (MOU), exploring opportunities for developing luxury resorts in Saudi Arabia. The signing took place on 17th April at the International Hospitality Investment Forum (IHIF) in Berlin.

Tourism 201
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Video: the making of Cathay Pacific’s new Business class Aria Suites

Hotel Management

Cathay Pacific’s all new Business class Aria Suites and Premium Economy cabins are set to change the game for the carrier and offer an all-new elevated experience. In the lead-up to the debut of the first Boeing 777-300ER to feature the cabins, Cathay Pacific has released a fantastic documentary that shares the design story behind the carrier’s new Business class Aria Suites and Premium Economy cabins, highlighting the passenger experience-centric journey that has inspired the new ca

Business 130
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Sommet Education Unveils New Step in Strategic Digital Expansion with Online Executive Certificates

Hospitality Net

Sommet Education, a leader in hospitality management education, unveils new step in strategic digital expansion initiative. Focused on elevating executive and lifelong learning, Sommet Education introduces innovative online Executive certificates to meet professionals’ evolving needs and enhance their expertise across diverse industries.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.