Lodging

FEBRUARY 22, 2024

MCLEAN, Virginia—Hilton shared a year of growth in the Caribbean and Latin America (CALA), entering new markets in 2023. Last year, Hilton opened 19 new hotels and approximately 4,000 rooms in the Caribbean and Latin America, representing more rooms added in the region than in any other year in the company’s history. Hilton’s CALA portfolio is comprised of more than 220 hotels and over 40,000 rooms spanning 15 brands and 29 countries and territories.

Branding 299

Branding Market Marketing Hotels 299

Skift Blog

FEBRUARY 22, 2024

Skift Take: With fraud a substantial problem in online travel these days, Airbnb is undertaking the mammoth task of trying to verify listings. The process is easier for professional hosts.

Travel 306

Travel Management 306

Hotel Management

FEBRUARY 22, 2024

Global hospitality company Accor achieved a record result in 2023 with earnings reaching over €1 billion for the first time in its history. Announcing its full-year results on Thursday, Accor revealed that EBITDA grew 49% compared to the previous year to €1,003 million, while RevPAR was up 23% like for like, and revenue was up 20% to €5,056 million.

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Occupancy Pipeline Revenue Branding 264

Skift Blog

FEBRUARY 22, 2024

Skift Take: Booking Holdings CEO Glenn Fogel said the company would appeal the Spanish competition authority's $530 million draft decision if it becomes permanent.

Travel 297

Travel 297

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

FEBRUARY 22, 2024

This article examines Florence’s tourism industry resilience amidst crises, including the COVID-19 pandemic, analyzing key performance indicators such as airport statistics, hotel supply, and operating performance. Despite setbacks, Florence witnessed a remarkable recovery, notably in 2023, with record-breaking Revenue Per Available Room (RevPAR). The analysis also highlights investment trends and future challenges, including concerns about over-tourism and evolving market dynamics.

Marketing 246

Marketing Market Tourism Revenue 246

Skift Blog

FEBRUARY 22, 2024

Skift Take: Accor's top boss said during a Thursday earnings call that the hotel group will benefit as the middle class expands in India and beyond in the next several years.

Hotels 281

Hotels 281

Skift Blog

FEBRUARY 22, 2024

Skift Take: Since Vladislav Doronin took the helm of Aman Group, he's scaled up the ultra-luxury hotel group. Here's what's next.

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Scale Hotels Branding 290

Hospitality Net

FEBRUARY 22, 2024

Virgin Limited Edition, Sir Richard Branson’s collection of award-winning luxury hotels and retreats, is pleased to announce that its newest addition to the portfolio, Son Bunyola Hotel, and the three luxurious villas on its stunning 1,300-acre estate in Mallorca’s Tramuntana Mountains, are set to re-open on 1st March 2024 and will remain open year-round.

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Hotels 260

Lodging

FEBRUARY 22, 2024

WASHINGTON—The U.S. hotel industry reported lower performance results month over month, according to January 2024 data from CoStar. January 2024 Percentage change from January 2023: Occupancy: 51.9 percent (down 1.7 percent)ADR: $146.33 (up 2.7 percent)RevPAR: $75.99 (up 0.9 percent) Among the Top 25 Markets, Oahu Island experienced the highest occupancy level (79.0 percent), which was up 6.2 percent year over year.

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Occupancy Hotels Market Marketing 182

Hospitality Net

FEBRUARY 22, 2024

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, welcomes guests to experience a relaxed and purposefully different stay – where quality meets affordability. Garner hotels – a new midscale brand made with character – reaches exciting growth milestones with two new U.S. openings in Macon, Ga., and Oklahoma City, Okla., as well as plans for global expansion now underway.

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Hospitality Resorts Hotels Branding 258

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Lodging

FEBRUARY 22, 2024

Aptech recently appointed Jill Wilder as company president. Wilder previously served as vice president, and in this role, she will take the helm of the company and aims to tap new technology opportunities. MacArthur Place Hotel & Spa announced the appointment of Justin Wilson as its new general manager. Wilson will oversee operations and team culture, branding and strategy, and community engagement.

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General Manager Resorts Operations Branding 173

Hospitality Net

FEBRUARY 22, 2024

IHG Hotels & Resorts, one of the world’s leading hotel companies, has today announced the signing of its first Kimpton Hotels & Restaurants property in Italy. Joining IHG’s fast-growing luxury & lifestyle portfolio, now the second largest in the world, the Kimpton property in Sicily will open in the second half of 2025 and represents a management agreement with partner Società Turistica Alberghiera Taorminese.

Marketing 255

Marketing Market Hotels Resorts 255

Lodging

FEBRUARY 22, 2024

BETHESDA, Maryland—Stayntouch announced a partnership with Skipper. Stayntouch’s cloud PMS integrated with Skipper to facilitate higher-margin conversions through digital wallets and embedded shopping on the hotel’s website. Stayntouch PMS transforms hotel operations and service standards for independent properties and hotel chains. With automation, multi-property management tools, and a user-friendly interface, Stayntouch lets staff operate and give time to guest interactions.

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Shopping Operations Services Management 162

Hospitality Net

FEBRUARY 22, 2024

The Manhattan market was severely affected by the COVID-19 pandemic but has been experiencing a rebound, primarily driven by strong gains in average rate over the last three years. Legislative and supply changes are expected to positively affect hotel market trends going forward, and our demand forecast shows a rebound beyond 2019 levels by 2025.

Forecasting 242

Forecasting Hotel Marketing Market Marketing 242

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Lodging

FEBRUARY 22, 2024

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reported its fourth quarter and full-year 2023 results. Highlights include: “2023 was a year of accelerating growth, in which we exceeded the top end of the company’s full-year adjusted EBITDA and adjusted EPS guidance led by our successful strategy of adding hotels that generate higher royalties per unit.

Hotels 162

Hotels Branding 162

Hospitality Net

FEBRUARY 22, 2024

As we steer through the dynamic landscape of the hospitality industry, a pivotal shift is upon us, reshaping the very essence of digital marketing. Welcome to the "Cookie-Less World" - a phrase that’s buzzing with implications for our industry. But, what does it truly mean, and more importantly, how can we navigate this new terrain to our advantage?

Digital Marketing 235

Digital Marketing Market Marketing Hospitality 235

Hotel Management

FEBRUARY 22, 2024

Almost a year on from China’s reopening to the world, The Peninsula Beijing General Manager, Cameron Cundle, spoke to Ruth Hogan about the recovery of travel, debunking preconceptions among travellers, and rooting the guest experience in cultural connection. Cameron, you joined The Peninsula Beijing in September 2022, when China’s borders were closed to the world.

General Manager 130

General Manager Business Management Travel 130

Hospitality Net

FEBRUARY 22, 2024

BeCause, the Danish start-up transforming how the global hospitality, travel, and tourism industries manage their sustainability data, has secured a $600,000 (€556K) tail-end investment from Dutch investor Curiosity VC to close their seed round. This latest investment brings the company’s total seed funding to $2.5 million (€2.32M), including the $1.9 million (€1.76M) seed raised in November from Denmark’s Ugly Duckling Ventures, Estonia’s Superangel.io and other investors.

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Closing Tourism Travel Management 231

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hotel Management

FEBRUARY 22, 2024

Turkish Airlines is set to commence its Australia to Istanbul services, with its inaugural flight due to land at Melbourne Airport at 8.40pm on Saturday, March 2. This addition to the airline’s route network represents a significant milestone for Turkish Airlines, with Melbourne becoming its 346th destination and Australia its 130th country. The new flights will operate three times per week with a Boeing 787-9 Dreamliner in use for the airline’s Winter operation and an Airbus A350-900 for

Services 130

Services Operations Travel Management 130

Hospitality Net

FEBRUARY 22, 2024

Leading global hospitality company, Hilton (NYSE: HLT), achieved a year of exceptional growth in the Caribbean and Latin America (CALA), entering new markets and celebrating brand milestones in 2023. Last year, Hilton opened 19 new hotels and approximately 4,000 rooms in the Caribbean and Latin America, representing more rooms added in the region than in any other year in the company’s history.

Pipeline 230

Pipeline Branding Market Marketing 230

Hotel Management

FEBRUARY 22, 2024

Langham Hospitality Group (LHG) will operate three properties on a single plot, for the first time, as part of Xiamen Seaworld, following a landmark management agreement with China Merchants Group (CMG). The new-build properties, slated to open in 2025, will represent three different brands from LHG’s portfolio, spanning a trio of segments. Flagship brand The Langham Hotels and Resorts will care to the luxury segment, Cordis Hotels and Resorts will serve the upscale market, while Ying’nFlo will

Hotels 130

Hotels Resorts Branding Events 130

Hospitality Net

FEBRUARY 22, 2024

In 2020 the Sustainability Hotel Alliance found the hospitality sector to be responsible for 1% of global carbon emissions, of which hotels account for around 21%.

Hospitality 234

Hospitality Hotels 234

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

FEBRUARY 22, 2024

Hilton Melbourne Little Queen Street (HMLQS) has been selected as the official hotel partner of the Melbourne Food and Wine Festival (MFWF) for 2024. As well as offering festival attendees access to an exclusive room offer of 20% off the base rate, the hotel’s restaurant Luci will host the festival’s opening night party. “MFWF is a true celebration of Melbourne and its reputation as the food capital of Australia, with world class guests and events,” said Hilton Melbourne LQS CEO, Jeremy Healy.

Hotels 130

Hotels Accommodation Events Management 130

Hospitality Net

FEBRUARY 22, 2024

Tripadvisor®, the world’s largest travel guidance platform, today releases its latest wave of inspiration with the second Travelers’ Choice® Award for 2024: the Best of the Best Beaches. Based on an analysis of all the reviews left on Tripadvisor for beaches globally over one year, the award reveals the highest-rated beaches by real people who recently visited.

Travel 189

Travel 189

Hotel Management

FEBRUARY 22, 2024

Extended stay accommodation business Urban Rest has added another property to its Sydney portfolio with the opening of Urban Rest North Sydney. Featuring a variety of apartment options including self-contained studios, spacious one-and two-bedroom apartments, and three-bedroom split-level penthouses, the property’s position, on the corner of Doohat Avenue and Pacific Highway, offers guests terrace views of Sydney Harbour.

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Accommodation Business Travel Market 130

Hospitality Net

FEBRUARY 22, 2024

In the dynamic realm of hospitality, the role of a hotel restaurant extends far beyond just being a convenience for guests; it is a pivotal touchpoint in the guest journey, a significant driver of revenue, and an opportunity for profound engagement with both local and visiting patrons. The transformation of a hotel restaurant into a destination in its own right, hinges on a strategic blend of culinary excellence, ambiance, marketing acumen, and operational efficiency.

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Revenue Hotels Operations Market 227

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Scale

Are Morch

FEBRUARY 22, 2024

Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report having utilized some form of contactless payment within the past year—this metric has constantly accelerated since the pandemic. This transformative trend is reshaping guest experiences and revolutionizing […] The post The Rise of Contactless Payments in the Hospitality Industry: Fintech S

Hospitality 130

Hospitality Consumer Hotels 130

Hospitality Net

FEBRUARY 22, 2024

A record year: Driven by resolutely solid demand in 2023, Accor was able to set new records in terms of operating and financial performances. All regions and segments enjoyed strong growth after a year in 2022 marked by the post-Covid pandemic recovery. All performance indicators were in line or exceeded Group guidance in 2023.

Operations 227

Operations 227

Hotel Business

FEBRUARY 22, 2024

According to SOCi Inc. ‘s AI Marketing Transformation Index, Part IV, 52% of U.S. digital marketing professionals list privacy as their top concern regarding the adoption of artificial intelligence (AI) for hotels. SOCi’s commissioned study of more than 300 digital marketers provides further understanding of AI utilization in marketing and future plans for its use.

Digital Marketing 121

Digital Marketing Consumer Marketing Strategy Market 121

Hospitality Net

FEBRUARY 22, 2024

Celebrating its 40th anniversary this year, Marriott El Paso is proud to announce the completion of Phase I of its total renovation that includes all guest rooms and suites. Phase II of the renovation has begun, with a completion date of fall 2024.

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