Tue.Apr 09, 2024

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Viator Chief Resigns: Big Change at Tripadvisor’s Travel Experience Brand

Skift Blog

Skift Take: Ben Drew took over Tripadvisor's Viator brand right as the pandemic began and helped guide the online travel seller into its first-ever profits. His departure comes at a pivotal time for the brand as it faces heavier competition.

Branding 311
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Winning formula: judges share top tips as hotel design awards deadline nears

Hotel Management

There are just a few days left to enter the 2024 Australasia-Pacific Hotel Design Awards, with entries closing on Friday April 12, 2024. Enter your hotel project now. Exceptional new-build hotels, impressive conversion projects and stellar refurbishments – completed and opened in 2023 – from across Australia, New Zealand and the South Pacific will be recognised this year.

Hotels 262
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Employee Wellness Is a Growing Priority in Business Travel

Skift Blog

Skift Take: Employee wellness had often been an afterthought prior to the pandemic, but more companies are devoting resources to prevent staff from burnout during their work trips.

Business 304
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Rolf Arndt Named Managing Director of Fairmas Services GmbH

Hospitality Net

Fairmas proudly announces the appointment of Rolf Arndt as the Managing Director of its subsidiary, Fairmas Services GmbH, the Fairmas branch specialised in providing additional services for hotel owners & investors. Notably, Fairmas remains under the leadership of Niels Schroeder, while Rolf Arndt will lead the Fairmas Services GmbH. With over 30 years of invaluable experience in the hospitality industry, particularly in Finance, Rolf brings a wealth of knowledge and expertise to his new role.

Services 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Boeing Whistleblower Claims Company Took Shortcuts to Make the 787 and 777

Skift Blog

Skift Take: A Boeing engineer alleged he saw “people jumping on pieces of the airplane” when manufacturing the 787, making it prone to defects.

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Accor One Living, One Year Later: a Turnkey Solution for Accor’s Mixed-Use and Branded Residences Expertise

Hospitality Net

Branded residences are one of the fastest growing categories in the hospitality industry. At the start of 2023, Accor, a leading global player in the branded residences category, launched Accor One Living, an industry-first 360° platform for mixed-use projects and branded homeowner communities.

Branding 264

More Trending

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Exclusive: Swiss-Belhotel International Group is in ‘an acquisition mood’

Hotel Management

I n the 22nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, Swiss-Belhotel International Chairman and President, Gavin Faull, reflects on a period of expansion and new initiatives at the global hospitality company, and highlights the importance of investing in people to rise to future challenges.

Tourism 246
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Hotel CEO Paydays Soared in 2023: Hilton’s Chief Leads with $57 Million

Skift Blog

Skift Take: Hilton CEO Christopher Nassetta led the pack among hotel executives with a total compensation of $56.8 million in 2023, followed closely by Hyatt's Mark Hoplamazian at $56.4 million and Marriott's Anthony Capuano at $55.5 million.

Closing 291
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UN Tourism Launches Tourism Investment Guidelines for Albania

Hospitality Net

The “Tourism Investments and Economic Development in Europe” conference, jointly organized with Ministry of Tourism and Environment of Albania, was held within the framework of the UN Tourism Regional Commission for Europe. High-level delegates included investors from the hospitality, aviation and real estate industries, alongside private sector stakeholders and various heads of various international organizations.

Tourism 262
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Boosting Revenue During Cultural Events: A New Era for Travel Marketing? 

Skift Blog

Skift Take: If you’re heading to the latest stop on Taylor Swift’s Eras Tour, you will likely need to book a flight and hotel. Expedia Group recently unveiled new data highlighting how its advertising tools enhance visibility for travel partners on their sites and can augment partner revenue during popular cultural events.

Events 287
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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May 2024 Opening For Florida’s Newest Premier Gulf Coast Resort

Hospitality Net

Marriott Hotels, the signature flag of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, is proud to announce the opening of Palmetto Marriott Resort & Spa slated for May 2024. Situated on Florida’s picturesque west coast, the eight-story property will serve as an oasis for business and leisure guests, offering a tapestry of immersive coastal experiences and unparalleled amenities.

Resorts 262
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Expedia Is Considering Ways to Introduce Sponsored Listings on Vrbo

Skift Blog

Skift Take: Short-term rentals could be the next frontier for sponsored listings. Hotels are difficult enough, but vacation rentals may be even more complex to get right.

Hotels 286
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A New Approach to Estimate the Return on the Equity in the Mortgage-Equity Valuation Technique

Hospitality Net

In my previous newsletters, I describe the virtues of utilizing the mortgage-equity technique when valuing hotels and other types of income properties. This newsletter will explain how to determine the return on the equity component which is based more on the transaction market rather than the financial market. My approach will probably surprise you.

Market 246
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IHG Hotels Partners with Google to Build AI Trip Planner

Skift Blog

Skift Take: IHG Hotels & Resorts sees a future in helping travelers plan their entire trip, not just where to stay.

Resorts 332
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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The Pavilions Rome, The First Arte reopens following refurbishment

Hospitality Net

The Eternal City’s revitalised gallery-hotel showcases enhanced creative flow and 200 new contemporary artworks following three-month rejuvenation by Studio Marincola.

Hotels 272
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SAS Scandinavian Airlines Quits Star Alliance: 6 Key Questions Answered

Skift Blog

Skift Take: The fallout from SAS leaving the Star Alliance group of airlines will be felt far beyond Scandinavia, with SkyTeam partners such as Delta's SkyMiles program due to be the biggest winners.

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Marriott Opens Its First All-Inclusive Resort in Cancun, Mexico

Hospitality Net

Marriott International opened the doors of its first all-inclusive resort, the Marriott Cancun, An All-Inclusive Resort, in the Quintana Roo region of Mexico. Nestled along the turquoise waters of the Gulf of Mexico in the heart of Cancun’s Hotel Zone, the opening of Marriott Cancun, An All-Inclusive Resort marks the first-ever all-inclusive resort fully conceptualized by the Marriott brand.

Resorts 267
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Delta to Split Boarding Process Into 8 Numbered Zones

Skift Blog

Skift Take: Starting May 1, Delta said it plans to use zones, numbered one through eight, to make the boarding process more intuitive for its customers.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The future of luxury experiences: Where luxury meets hospitality

Hospitality Net

The luxury industry is undergoing a change. As a result, its products are reaching more and more people. In order to avoid losing exclusivity and uniqueness, many brands are now relying on ‘experiences’. These are enabling them to strengthen their relationships with their customers, offering them a unique experience without sacrificing status or reputation.

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Wyndham Debuts New Brand in India, Opens 57-Key Hotel in Amritsar

Skift Blog

Skift Take: Wyndham operates the largest number of hotels in the world. However, in India, it has around 60 properties, while its counterparts operate around 100 hotels.

Branding 250
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Streamlining Success: The Crucial Role of Hotel Finance System Integration in 2024

Hospitality Net

As the travel market continues to evolve, with occupancy levels exhibiting extraordinary growth in most major markets around the world, today’s hoteliers are facing an array of challenges in managing their operations efficiently. From guest experience enhancement to the digitization of financial and operational management, ensuring the seamless integration of disparate property systems has become paramount for success.

Occupancy 245
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Wyndham C-Suite Re-Org: Hotel Tech Boss to Oversee Marketing and Loyalty

Skift Blog

Skift Take: The move may reflect a rising trend among hotel groups as tech beats traditional marketing in priority.

Market 292
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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IHG Launches a New Travel Planning Tool Utilizing Google Cloud’s AI Technology

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, and Google Cloud, today announced an expanded partnership that will fuel new customer experiences within the IHG One Rewards mobile app. With Google Cloud’s technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digi

Travel 269
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Wyndham Names Scott Strickland Chief Commercial Officer

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts appointed Scott Strickland as chief commercial officer (CCO) reporting to the company’s President and CEO Geoff Ballotti. In this newly created leadership role, Strickland and his team will continue delivering the best value and experiences to Wyndham’s owners and guests across its 25 brands through a united commercial organization.

Resorts 162
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Twenty Four Seven Hotels Partners with Shiny to Provide Digital Tipping For Associates

Hospitality Net

Officials of Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., today announced that it has partnered with Shiny, a leading digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping and more.

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DerbySoft Serves as Tech Provider for MGM Collection With Marriott Bonvoy Launch

Lodging

DALLAS, Texas—DerbySoft announced it served the connectivity technology provider for the recent launch of MGM Collection with Marriott Bonvoy. The long-term strategic licensing agreement between Marriott International and MGM Resorts allows guests to book participating MGM Collection resorts on Marriott’s digital platforms, including Marriott’s website and the Marriott Bonvoy mobile app.

Resorts 162
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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10 Must-Have Features to Look for in E-Procurement Software for Hotels

Hospitality Net

In recent years, hoteliers have entered a period of unexpected disruptions. To address these changes, leading chains and independent operators are looking to integrate modern technologies into their operations and guest offerings. According to Deloitte, over half of hoteliers expect automation to improve their bottom lines as well as guest experiences.

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AHLA: Hotels to Generate Record Levels of Tax Revenue and Wages

Lodging

WASHINGTON—U.S. hotels are projected to generate record levels of federal, state, and local tax revenue this year while paying employees historic totals of wages, salaries, and other compensation, according to state-by-state projections released today by the American Hotel & Lodging Association. The data show hotels are projected to generate a total of nearly $83.4 billion in tax revenue in 2024.

Revenue 147
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Pro-invest Group Standardizes its Hotels on Oracle Cloud

Hospitality Net

Pro-invest Group, a leading private equity real estate asset manager and investment firm has selected Oracle OPERA Cloud Property Management System (PMS) to standardize operations across its properties. Pro-invest needed to consolidate multiple PMS systems to centralize its data and operations on a system that could handle a wide range of hotels, from smaller independent properties to larger global brands.

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LA BOTTEGA announces strategic investment in VANITY GROUP

Hotel Management

Leading hotel experience curators, LA BOTTEGA proudly announces the acquisition of a majority stake in VANITY GROUP. The deal will mark a significant milestone in the growth and expansion of both organizations. LA BOTTEGA acknowledges and values the achievements of VANITY GROUP. Paul Tsalikis, VANITY GROUP’s Chairman, retains an equitable share hold in the transaction and will continue to drive the business, ensuring continuity amongst managers and associates.

Branding 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.