Wed.Jan 31, 2024

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Perth’s Adina Barrack Plaza joins AU$850 million Serene Capital portfolio

Hotel Management

Boutique fund manager Serene Capital has taken ownership of Adina Apartment Hotel Barrack Plaza at 138 Barrack Street in Perth’s CBD. On Wednesday January 31, the 100-key hotel became the 11 th asset in Serene’s flagship hotel fund, Serene Capital Hotel Fund 1, joining more than AU$850 million assets currently under Serene Capital management. Adina Barrack Plaza is the third hotel partnership between Serene Capital and TFE Hotels in Australia, following Vibe Hotel Perth Subiaco and Adina Service

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Peachtree’s Management Group Selected to Operate Merrill Hotel

Lodging

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024

Are Morch

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

Tourism 278
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Extended Stay America Grows Franchise Portfolio by 20 Percent

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Branding 279
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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GetYourGuide’s TV Ad Blitz Aims to Challenge Viator in the U.S.

Skift Blog

Skift Take: GetYourGuide, which has raised more than $1 billion in startup funding, needs to grow its market in the U.S. to reach its targets. A series of new TV ads may help move the needle.

Market 284
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Ovolo Hotels joins SLH portfolio in global brand boost

Hotel Management

Ovolo Hotels has entered a strategic partnership with Small Luxury Hotels of the World (SLH) which will see seven of its properties join the 500-strong independent global collection. The alliance will support Ovolo’s global expansion through SLH’s global sales, distribution, and marketing platforms, increasing its brand awareness internationally. Ovolo CEO Dave Baswal “We are thrilled to partner with Small Luxury Hotels of the World, a brand synonymous with independently spirited hotels and exce

Branding 259

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What Park Hotels’ IPO Says About Its Expansion Plans: India Report

Skift Blog

Skift Take: India's middle-class is reshaping the nation's travel landscape. This surge in disposable income also marks a transformative shift in consumer behavior and spells out promising prospects for the hospitality sector.

Consumer 255
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Hilton Expands On?Property Messaging in Response to Changing Traveler Communication Preferences

Hospitality Net

Late check-out request. Extra pillows. Wine glasses. Replacement toothbrush. Just send a text. To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, the industry-leader in real-time engagement, will enable messaging via the Hilton Honors app, SMS, WhatsApp and other

Travel 264
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‘We Caused the Problem:’ Boeing CEO Apologizes for Max 9 Crisis

Skift Blog

Skift Take: The U.S. planemaker said it can’t issue 2024 financial targets as it still reels from the Alaska blowout.

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Hampton by Hilton Debuts in Stylish East London Hotspot

Hospitality Net

Hilton (NYSE: HLT) yesterday marked the opening of Hampton by Hilton London Old Street, a 109-room hotel located on the doorstep of vibrant Shoreditch. This exciting addition to Hampton by Hilton’s growing portfolio joins 44 existing properties across the UK.

Hotels 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Japan Approves Korean Air and Asiana Mega-Merger, But Two Huge Hurdles Remain

Skift Blog

Skift Take: Any celebration in Seoul will likely be muted, as airline chiefs know the biggest regulatory challenges are yet to come.

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2025 Opening for 2nd Bob W Property in Helsinki

Hospitality Net

Bob W Kamppi, secured in collaboration with real estate partner Slättö, sits in an area of Helsinki that is known as the heart of the Finnish music scene where more than half of the city’s live music venues are situated. Kamppi is a cultural melting pot of creativity and is home to many museums, record companies and music festival headquarters - the Urho Kekkosen Katu stretch has even been nicknamed ’Rock and Roll Street’.In keeping with a growing trend in the repurposing of commercial buildings

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JetBlue Looks for Post-Spirit Profitability

Skift Blog

Skift Take: Today's podcast looks at JetBlue's profitability problem, Machu Picchu protests, and Hilton's text-based customer service.

Services 256
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IHG re-enters Swedish market with the signing of voco Stockholm Kista

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, has entered into a franchise agreement with Mogotel and development partner Revelop, to mark IHG’s re-entry into Sweden with voco Stockholm Kista. This latest signing signifies IHG’s strong owner relationships and its commitment to growth in new and emerging markets such as Sweden, drawing on its scale of more than 780 open hotels across Europe.

Market 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Pebblebrook Hotel Trust Publishes Latest ESG Report

Lodging

BETHESDA, Maryland—Pebblebrook Hotel Trust published its fifth annual Environmental Sustainability and Social Responsibility Report covering the company’s environmental, social, and governance (ESG) performance and its commitment to environmentally sustainable business practices and social responsibility to its employees and other stakeholders. Pebblebrook’s 2023 ESG Report is aligned with international reporting standards such as the Global Reporting Initiative and includes disclosures by the R

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Bob W expands in Turku, Finland

Hospitality Net

Bob W Turku City Centre is a purpose-made development in one of Turku’s landmark buildings at Eerikinkatu 12C known as ’Vanun Talo’ or the Cotton Wool House. The property was named after its longest-standing tenant, a fully female-led textile company ’Oy Turun Vanu’ occupied it until the 1950s. Recently referred to by locals as ’Queen of the Marketplace’, Bob W Turku City Centre is situated in the bustling market square next to excellent transport links - a perfect position for exploring the are

Shopping 263
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What Were America’s Busiest Flights in January?

Skift Blog

Skift Take: There are more than a few surprises in the top 10 ranking, which shows that even in winter, there is no shortage of off-peak demand.

Tourism 215
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Capella Hotels and Resorts to make debut in Taiwan

Hospitality Net

Capella Hotels and Resorts proudly announces the opening of Capella Taipei in the winter of 2024, poised to become an urban sanctuary in the heart of Taipei’s vibrant Dunhua North Road. Mere minutes from the 101 area, this 86-key luxurious retreat offers a unique blend of city energy and serene elegance.

Resorts 263
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Stayntouch Implements Cloud PMS at Seven Pivot Hotels

Lodging

BETHESDA, Maryland—Stayntouch announced a partnership with Pivot, the lifestyle operating vertical of Davidson Hospitality Group. Stayntouch will implement its cloud PMS across seven Pivot hotels in the United States. Pivot caters to boutique and lifestyle brands with service philosophies and data-driven results. Stayntouch was selected as a partner to facilitate the change management of Pivot’s property management system, transitioning it from legacy to cloud technology.

Services 162
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2026 Opening for Holiday Inn & Suites Budapest Centrale, Hungary

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, announces today during HOTCO conference its first Holiday Inn & Suites property in Europe with the signing of Holiday Inn & Suites Budapest Centrale - part of its Holiday Inn Hotels & Resorts brand.

Resorts 261
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Hilton Expands Global Mobile Messaging Platform

Lodging

MCLEAN, Virginia—Hilton is expanding its mobile messaging platform to more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, will enable messaging via the Hilton Honors app, SMS, WhatsApp, and other messaging channels. The digital messaging capability will enable a two-way exchange between guests and hotel teams to answer questions, address concerns, arrange experiences, and more.

Hotels 162
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344-Key citizenM Austin Downtown Opens

Hospitality Net

citizenM, the pioneer of affordable luxury hotels, is celebrating the debut of its first Austin-based property - citizenM Austin Downtown. Located deep in the heart of Texas’ city capital, developed in partnership with Turnbridge Equities, and designed by citizenM’s long standing architecture partner concrete and local architecture firm Baskervill, the 17-story tower features 344 signature citizenM rooms with XL king-size beds to get lost in.

Hotels 271
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Amadeus to Acquire Biometrics Company Vision-Box for $348 Million

Skift Blog

Skift Take: Though there are still some kinks to work out with biometrics, particularly regarding privacy concerns, Amadeus seems confident in the growing use of the technology.

Travel 144
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Waldorf Astoria Debuts in Seychelles

Hospitality Net

Waldorf Astoria, Hilton’s (NYSE: HLT) iconic luxury hotel brand, announces today its highly anticipated debut in the Seychelles with the opening of Waldorf Astoria Seychelles Platte Island.

Branding 262
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Mews, Hotel Tech Startup, Makes Its Eighth Acquisition 

Skift Blog

Skift Take: More acquisitions are likely coming as certain hotel players seek to have a stronger hold on the fragmented industry.

Hotels 167
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Cork City Centre Premier Inn opens its doors

Hospitality Net

Whitbread PLC, the UK’s largest hotel business and owner of Premier Inn, has opened the doors to the most westerly hotel at Cork City, Ireland.

Business 262
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Japan’s largest hotel chain sets sights on global growth with unified hotel brand

Hotel Management

Japan’s largest hotel chain, Seibu Prince Hotels Worldwide Inc., is uniting its three hotel companies – Seibu Prince Hotels Worldwide, StayWell Holdings, and Prince Resorts Hawaii – under a single marketing brand, Seibu Prince Hotels and Resorts from April 2024. Under this unification, Seibu Prince Hotels and Resorts will offer a diverse portfolio of 26,000 rooms across Japan and around the globe.

Branding 130
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SpringHill Suites by Marriott in Carlsbad, California Adds Rooftop Lounge

Hospitality Net

DKN Hotels today announced the opening of a new rooftop lounge at the SpringHill Suites by Marriott San Diego Carlsbad. Located at 3136 Carlsbad Boulevard, Tower39 Rooftop Lounge features signature cocktails crafted with the freshest locally sourced ingredients and beers from local breweries. The menu focuses on fresh salads, small plates featuring tacos, paninis and flatbreads, as well as numerous shareable sides.

Hotels 253
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How to Master Organic Social Media Growth on Instagram and Facebook

Social Hospitality

In the ever-evolving social media world, it’s crucial to maintain an organic presence on platforms like Instagram and Facebook. As we enter 2024, both businesses and influencers are constantly looking for ways to connect with their target audiences. Let’s explore some strategies for fostering organic growth on Instagram and Facebook. Why Organic Social Media?

Branding 130
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Tenth Annual Women In Travel & Hospitality Conference March 6 & 7 in Los Angeles

Hospitality Net

The Travel Industry Executive Women’s Network (TIEWN) in collaboration with BLLA, has announced that its annual Executive Women in Travel & Hospitality Conference will be held March 6 & 7, 2024 at the Westlake Village Inn in Westlake Village, CA with an evening opening reception on March 6 at the Mizel Estate Winery in nearby Hidden Valley. With a theme of “Embracing Your Power,” it’s no coincidence that this year’s conference leads up to International Women’s Day on March 8th with its United Na

Travel 241
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.