Skift Blog

OCTOBER 31, 2024

ChatGPT just became a browser-based search engine with real-time links, maps, weather, sports, stocks and news.

Travel 312

Travel 312

Hotel Management

OCTOBER 31, 2024

One Global Capital Chairman and Group CEO, Iwan Sunito, has introduced a new hotel brand to the market, One Global Resorts, with the official rebranding of his Skye Suites Green Square property on Thursday evening. Designed by acclaimed Koichi Takada Architects, the multi-award-winning Infinity mixed-use precinct is the most celebrated of Sunito’s projects developed under his Crown Group business.

Resorts 264

Resorts Occupancy General Manager Branding 264

Skift Blog

OCTOBER 31, 2024

Skift Take: Norwegian Cruise Line's story is essentially "everything is great and we're being careful to keep it that way for as long as possible.

306

306

Hospitality Net

OCTOBER 31, 2024

Today, The Luxury Collection announces the highly anticipated opening of The Sira, a Luxury Collection Resort & Spa, Lombok. Nestled in the heart of West Nusa Tenggara province in Indonesia, the resort is just a 90-minute drive from Zainuddin Abdul Madjid International Airport. A living cultural expression of the beloved destination, the resort beautifully embodies Lombok’s history, culture, and indigenous traditions, offering global explorers unique and authentic experiences, as well as direct

Resorts 246

Resorts 246

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Skift Blog

OCTOBER 31, 2024

Skift Take: Hyatt's larger rivals are racing to plant flags in every market. Hyatt is more selective and believes the payoff will be in attracting high-end consumers to its loyalty program.

Market 305

Market Marketing Branding Consumer 305

Hospitality Net

OCTOBER 31, 2024

Accor, a global leader in hospitality, is thrilled to announce the signing of Sofitel Cairo Downtown Nile, fourth sofitel hotel in Egypt, marking a significant milestone in the expansion of the brand. This luxury property, set to open in January 2025, is a conversion, bringing a fresh wave of French elegance to the heart of Cairo’s downtown Nile-front district.

Branding 246

Branding Hospitality Hotels 246

Hospitality Net

OCTOBER 31, 2024

Revenue management is evolving rapidly, with new challenges and opportunities emerging at every turn. To make sense of these shifts, Blake Reiter and Daniel Foremansat down to discuss the changing landscape - drawing on insights from a survey of over 1,200 hospitality professionals - to explore the growing role of AI, the complexities of data, and what it all means for hospitality.

Revenue Management 246

Revenue Management Revenue Management Hospitality 246

Skift Blog

OCTOBER 31, 2024

Skift Take: Uber officials tamped down speculation that it is hungry for a big travel acquisition.

Travel 276

Travel 276

Hospitality Net

OCTOBER 31, 2024

&Beyond Mnemba Island, an island paradise situated off the north-eastern coast of Zanzibar, has recently reopened following a comprehensive refurbishment. Renowned for its natural sense of exclusivity, Mnemba’s trademark brand of barefoot luxury has been fully reimagined, retaining its intimate and relaxed island charm but giving it a refreshed look.

Branding 246

Branding 246

Skift Blog

OCTOBER 31, 2024

Skift Take: The latest offer includes a 38% general pay raise over four years. The union urged its members to vote in favor of the proposal to avoid a “regressive or lesser offer in the future.

264

264

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

OCTOBER 31, 2024

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is thrilled to announce InterContinental Indianapolis will open this winter. Located steps from the iconic Monument Circle and the Indiana State Capitol, the property will redefine hospitality in Indianapolis. As the first luxury hotel to open in nearly two decades, the hotel will feature 170 elegantly appointed guest rooms and suites, complemented by two new dining concepts including the first rooft

Dining 245

Dining Resorts Events Hospitality 245

eHotelier

OCTOBER 31, 2024

We now know much more about the factors driving hotel customers’ willingness to pay for contactless services. New research will guide hotel practitioners to invest more smartly and rationally in contactless solutions.

Services 119

Services Hotels 119

Hospitality Net

OCTOBER 31, 2024

KS Hotels and HMD Asia have announced the acquisition of the iconic La Résidence hotels, located in the charming towns of Luang Prabang in Laos and Siem Reap, Cambodia.

Hotels 245

Hotels 245

Hotel Management

OCTOBER 31, 2024

Pan Pacific Perth has unveiled its newly refurbished convention floor, the largest hotel conference and event space in Perth’s CBD. Spanning over 2,500 square metres, the new offering can cater to a wide range of events, from board meetings to large-scale conferences and galas. Designed to optimise natural light with modern aesthetics, and local influences, the new spaces reflect Western Australia’s landscape.

Market 130

Market Marketing Events General Manager 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Revenue

Hospitality Net

OCTOBER 31, 2024

Reno in Nevada is the most affordable city in the United States for hotel accommodation, according to the latest survey by Cheaphotels.org.

Accommodation 189

Accommodation Hotels 189

Hotel Management

OCTOBER 31, 2024

The New Zealand market is not without its challenges, and a unified approach to industry representation at government level could have a powerful impact, writes The Ascott Limited Managing Director – Australia, David Mansfield. In New Zealand, we’re navigating a landscape filled with both challenges and promising opportunities. Consumer sentiment has been a bit hesitant, and we did experience a slowdown in demand during the second quarter.

Pipeline 130

Pipeline Occupancy Consumer Market 130

Hospitality Net

OCTOBER 31, 2024

Hala Matar Choufany chats with Hospitality News Middle East and Rita Ghantous about HVS Middle East & Africa’s new service lines, market outlook, growing trends and regional sentiment:

Services 188

Services Market Marketing Hospitality 188

Hotel Management

OCTOBER 31, 2024

With experiential travel in high demand, the future remains bright for boutique hotels, according to Accor Vice President Development, Pacific, Brett Forer. During my 16 years in development at Accor, I’ve witnessed the incredible surge in demand for boutique and collection brands. These segments are now among the fastest growing in the hotel industry, with the luxury, premium and midscale categories all seeing rapid expansion.

Branding 130

Branding Accommodation Travel Hotels 130

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hospitality Net

OCTOBER 31, 2024

The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences. Two critical components of a hotel’s technology ecosystem are the Property Management System (PMS) and the Revenue Management System (RMS).

Revenue Management 240

Revenue Management Hospitality Revenue Operations 240

Hotel Management

OCTOBER 31, 2024

With experiential travel in high demand, the future remains bright for boutique hotels, according to Accor Vice President Development, Pacific, Brett Forer. During my 16 years in development at Accor, I’ve witnessed the incredible surge in demand for boutique and collection brands. These segments are now among the fastest growing in the hotel industry, with the luxury, premium and midscale categories all seeing rapid expansion.

Accommodation 130

Accommodation Branding Travel Hotels 130

Hospitality Net

OCTOBER 31, 2024

Tune in to Hala Matar Choufany’s interview with Maya Hojeij on Bloomberg Alsharq discussing visitation growth and key tourism drivers in the region:

Tourism 187

Tourism 187

eHotelier

OCTOBER 31, 2024

Hoteliers are starting to realise that room rates alone can’t drive the profits they need.

Revenue 96

Revenue Hotels 96

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Closing

Hospitality Net

OCTOBER 31, 2024

The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through 26 October. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

Real Estate 186

Real Estate Hotels Marketing Market 186

Hotel Designs

OCTOBER 31, 2024

Hotel Designs Elevating designs with Hamilton Litestat Elevating designs with Hamilton Litestat British electrical manufacturer Hamilton Litestat has been a leader in premium-quality decorative wiring accessories since its founding in 1968 – the company continues to design and produce innovative electrical accessories with a focus on quality… As a family-owned business, now in its second generation, Hamilton Litestat strives to maintain its reputation for delivering high-quality, cutting-e

Consumer 103

Consumer Services Branding Business 103

Hospitality Net

OCTOBER 31, 2024

Booking.com, one of the world’s leading digital travel platforms, is expanding its AI-powered features to deliver more tailored and time-saving solutions for travelers. With Smart Filter, Property Q&A, and Review Summaries, Booking.com continues to harness Generative AI (GenAI) to simplify key steps in the trip planning process, making it easier for travelers to find the perfect place to stay, analyze guest reviews and book with confidence.

Travel 186

Travel 186

Hotel Speak

OCTOBER 31, 2024

A recent study by Agilysys, a leading global provider of hospitality software solutions and services, has revealed a surprising trend in the APAC hospitality industry: high guest satisfaction doesn’t necessarily translate into repeat business. Despite positive experiences, many travellers are not returning to hotels they’ve enjoyed. This “rebooking paradox” presents a significant challenge for hoteliers in the region.

Hospitality 74

Hospitality Revenue Yield Management Dining 74

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

OCTOBER 31, 2024

Today, The Hospitality Show (The Show), produced by Questex and the American Hotel & Lodging Association (AHLA), concluded with a third day of insightful programming and an expo hall full of products and solutions aimed at enhancing revenue, optimizing operations and improving guest satisfaction.

Revenue 182

Revenue Operations Hospitality Hotels 182

AskSuite

OCTOBER 31, 2024

Discover how monitoring and optimizing customer service performance can enhance the guest experience and boost your direct bookings. The Asksuite SLA (Service Level Agreement) Dashboard is the solution that transforms how your hotel manages service interactions. With an intuitive interface and powerful features, it was designed for managers and reservation and sales teams to track message response times, agent performance, and key operational metrics in real-time, improving engagement with trave

Services 52

Services Management Sales Travel 52

Hospitality Net

OCTOBER 31, 2024

When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip. However, during my time at Rajamangala University of Technology Thanyaburi (RMUTT), I immersed myself in Thai culture, gained new insights into the hospitality industry, and broadened my global perspective in a ne

Hospitality 264

Hospitality 264

Lodging

OCTOBER 31, 2024

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced that Rosanna Maietta has been selected to serve as the association’s next president and CEO, effective Nov. 14, 2024. Maietta is an executive with a global career, working alongside boards and leading teams to high performance. Throughout her career, she has succeeded in public affairs, strategic planning, association management, team building, and leadership.

Management 162

Management Hotels Hiring 162

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Intent