Thu.Oct 31, 2024

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Hyatt Hotels’ CEO on Loyalty, New Markets, and Sticking with Premium Brands

Skift Blog

Skift Take: Hyatt's larger rivals are racing to plant flags in every market. Hyatt is more selective and believes the payoff will be in attracting high-end consumers to its loyalty program.

Market 284
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Iwan Sunito launches One Global Resorts with rebrand of Green Square property

Hotel Management

One Global Capital Chairman and Group CEO, Iwan Sunito, has introduced a new hotel brand to the market, One Global Resorts, with the official rebranding of his Skye Suites Green Square property on Thursday evening. Designed by acclaimed Koichi Takada Architects, the multi-award-winning Infinity mixed-use precinct is the most celebrated of Sunito’s projects developed under his Crown Group business.

Resorts 264
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Norwegian Cruise: Pricing And Bookings Are ‘Exceptionally Strong’

Skift Blog

Skift Take: Norwegian Cruise Line's story is essentially "everything is great and we're being careful to keep it that way for as long as possible.

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Learn-by-Going: Study Abroad in Thailand

Hospitality Net

When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip. However, during my time at Rajamangala University of Technology Thanyaburi (RMUTT), I immersed myself in Thai culture, gained new insights into the hospitality industry, and broadened my global perspective in a ne

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Boeing Ups Offer to Machinist Union in Bid to End Strike

Skift Blog

Skift Take: The latest offer includes a 38% general pay raise over four years. The union urged its members to vote in favor of the proposal to avoid a “regressive or lesser offer in the future.

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HFTP Announces 2025 HITEC North America Advisory Council

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®) producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the 2025 HITEC Advisory Council. An expert group of distinguished industry professionals selected to develop and coordinate the education program for HITEC’s North American event. With over five decades of history, HITEC has become a must-attend event, drawing thousands of professionals to explore the latest trends, innovations in technolog

Events 246

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Marriott’s Luxury Collection Debuts the Sira, a Luxury Collection Resort & Spa, Lombok, Indonesia

Hospitality Net

Today, The Luxury Collection announces the highly anticipated opening of The Sira, a Luxury Collection Resort & Spa, Lombok. Nestled in the heart of West Nusa Tenggara province in Indonesia, the resort is just a 90-minute drive from Zainuddin Abdul Madjid International Airport. A living cultural expression of the beloved destination, the resort beautifully embodies Lombok’s history, culture, and indigenous traditions, offering global explorers unique and authentic experiences, as well as direct

Resorts 246
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Hello Google, ChatGPT Just Became a Travel Search Engine

Skift Blog

ChatGPT just became a browser-based search engine with real-time links, maps, weather, sports, stocks and news.

Travel 307
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Sofitel Expands its Luxury Portfolio with the Signing of Sofitel Cairo Downtown Nile

Hospitality Net

Accor, a global leader in hospitality, is thrilled to announce the signing of Sofitel Cairo Downtown Nile, fourth sofitel hotel in Egypt, marking a significant milestone in the expansion of the brand. This luxury property, set to open in January 2025, is a conversion, bringing a fresh wave of French elegance to the heart of Cairo’s downtown Nile-front district.

Branding 246
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Who is Planning to Attend Skift Global Forum East

Skift Blog

With only a few weeks to go until Skift Global Forum East, over 80 companies already plan to attend on November 19-20 in Dubai.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Shining Light on Tech and AI in Revenue Management

Hospitality Net

Revenue management is evolving rapidly, with new challenges and opportunities emerging at every turn. To make sense of these shifts, Blake Reiter and Daniel Foremansat down to discuss the changing landscape - drawing on insights from a survey of over 1,200 hospitality professionals - to explore the growing role of AI, the complexities of data, and what it all means for hospitality.

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Uber Officials Downplay M&A After Expedia Deal Reports

Skift Blog

Skift Take: Uber officials tamped down speculation that it is hungry for a big travel acquisition.

Travel 226
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AHLA announces appointment of Rosanna Maietta as President & CEO

Hospitality Net

The American Hotel & Lodging Association (AHLA) announced today that Rosanna Maietta has been selected to serve as the association’s next president & CEO, effective Nov. 14. Maietta is a talented executive with a global career marked by success working alongside boards and leading teams to high performance. Over the span of her career, she has achieved exceptional success in public affairs, strategic planning, association management, team building, and leadership.

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AHLA Announces Appointment of Rosanna Maietta as President and CEO

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced that Rosanna Maietta has been selected to serve as the association’s next president and CEO, effective Nov. 14, 2024. Maietta is an executive with a global career, working alongside boards and leading teams to high performance. Throughout her career, she has succeeded in public affairs, strategic planning, association management, team building, and leadership.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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InterContinental Indianapolis Set To Debut This Winter in Landmark Building

Hospitality Net

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is thrilled to announce InterContinental Indianapolis will open this winter. Located steps from the iconic Monument Circle and the Indiana State Capitol, the property will redefine hospitality in Indianapolis. As the first luxury hotel to open in nearly two decades, the hotel will feature 170 elegantly appointed guest rooms and suites, complemented by two new dining concepts including the first rooft

Dining 245
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Ennismore gears up for three Australian debuts next year

Hotel Management

With experiential travel in high demand, the future remains bright for boutique hotels, according to Accor Vice President Development, Pacific, Brett Forer. During my 16 years in development at Accor, I’ve witnessed the incredible surge in demand for boutique and collection brands. These segments are now among the fastest growing in the hotel industry, with the luxury, premium and midscale categories all seeing rapid expansion.

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&Beyond’s Private Island Paradise Reopens With A Fresh New Look in Zanzibar

Hospitality Net

&Beyond Mnemba Island, an island paradise situated off the north-eastern coast of Zanzibar, has recently reopened following a comprehensive refurbishment. Renowned for its natural sense of exclusivity, Mnemba’s trademark brand of barefoot luxury has been fully reimagined, retaining its intimate and relaxed island charm but giving it a refreshed look.

Branding 243
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Pan Pacific Perth taps into growing MICE market with new-look convention floor

Hotel Management

Pan Pacific Perth has unveiled its newly refurbished convention floor, the largest hotel conference and event space in Perth’s CBD. Spanning over 2,500 square metres, the new offering can cater to a wide range of events, from board meetings to large-scale conferences and galas. Designed to optimise natural light with modern aesthetics, and local influences, the new spaces reflect Western Australia’s landscape.

Market 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Hospitality Industry’s Digital Evolution - PMS and RMS: The Dynamic Duo Driving Hotel Success in a Digital World

Hospitality Net

The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences. Two critical components of a hotel’s technology ecosystem are the Property Management System (PMS) and the Revenue Management System (RMS).

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‘Promising opportunities’: Ascott Australia MD David Mansfield’s New Zealand outlook

Hotel Management

The New Zealand market is not without its challenges, and a unified approach to industry representation at government level could have a powerful impact, writes The Ascott Limited Managing Director – Australia, David Mansfield. In New Zealand, we’re navigating a landscape filled with both challenges and promising opportunities. Consumer sentiment has been a bit hesitant, and we did experience a slowdown in demand during the second quarter.

Pipeline 130
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KS hotels and HMD Asia announce acquisition of two iconic La Résidence Hotels in Luang Prabang, Laos, and Siem Reap, Cambodia

Hospitality Net

KS Hotels and HMD Asia have announced the acquisition of the iconic La Résidence hotels, located in the charming towns of Luang Prabang in Laos and Siem Reap, Cambodia.

Hotels 244
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Ennismore gears up for three global brand debuts in Australia next year

Hotel Management

With experiential travel in high demand, the future remains bright for boutique hotels, according to Accor Vice President Development, Pacific, Brett Forer. During my 16 years in development at Accor, I’ve witnessed the incredible surge in demand for boutique and collection brands. These segments are now among the fastest growing in the hotel industry, with the luxury, premium and midscale categories all seeing rapid expansion.

Branding 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Is Your Digital Marketing RFP Built to Find Winners or Waste Time?

Hospitality Net

Picture this: you’ve got your RFP all dressed up, sent into the world like a proud parent—only to have it come back with agencies throwing marketing buzzwords at you like confetti at a parade. Here at three&six, we know you didn’t write that RFP to play marketing bingo; you need actual answers. Done right, an RFP separates the real deal from the BS merchants.

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Exclusive: LA Co. CEO Luke Moran on elevating the humble hostel

Hotel Management

After 30 years in hotels, Luke Moran is channelling his experience into a new hybrid hotel concept as CEO of Leisure Accommodation Collective (LA Co.). Moran sat down with Ruth Hogan to discuss the untapped opportunity in elevating the humble hostel. Tell us a bit about the origins of LA Co. Drifter was established as a brand and a concept by Hugh Stephenson, Joshua Hunt and Ryan Sanders – two of which remain in the business today; Hugh is our Chief Investment Officer and Josh is our Chief Marke

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Exploring HVS Middle East & Africa’s New Service Lines, Market Outlook, and Regional Trends with Hospitality News Middle East

Hospitality Net

Hala Matar Choufany chats with Hospitality News Middle East and Rita Ghantous about HVS Middle East & Africa’s new service lines, market outlook, growing trends and regional sentiment:

Services 188
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8 Hidden Trends in Digital Marketing Strategies

Social Hospitality

In the fast-paced world of digital marketing, staying ahead means more than just keeping up with new platforms or tools. It’s about identifying the subtle shifts in consumer behavior, technology, and content that can give your brand an edge before it becomes mainstream. While everyone focuses on the latest Instagram update or TikTok trend, let’s dive into some of the more hidden trends in digital marketing that can help you connect with your audience in new and effective ways. 1.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The Hospitality Show Wraps Up with Key Insights on Increasing Revenue, Streamlining Operational Efficiency, and Innovating Sustainability Initiatives

Hospitality Net

Today, The Hospitality Show (The Show), produced by Questex and the American Hotel & Lodging Association (AHLA), concluded with a third day of insightful programming and an expo hall full of products and solutions aimed at enhancing revenue, optimizing operations and improving guest satisfaction.

Revenue 173
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Counting the cost of contactless

eHotelier

We now know much more about the factors driving hotel customers’ willingness to pay for contactless services. New research will guide hotel practitioners to invest more smartly and rationally in contactless solutions.

Services 119
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U.S. hotel results for week ending 26 October

Hospitality Net

The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through 26 October. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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New citizenM opening for London

Hotel Designs

Hotel Designs New citizenM opening for London New citizenM opening for London citizenM, the pioneer of affordable luxury hotels, has unveiled the design of its fifth London hotel, citizenM London Olympia… Slated to open in 2025 as the 38th hotel in the brand’s global portfolio, citizenM London Olympia follows recent openings in Boston Back Bay and Miami South Beach and the upcoming 2025 opening of citizenM Dublin St Patrick’s.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.