Tue.Jun 11, 2024

article thumbnail

KLM CEO on China’s Rebound, Transatlantic Weakness, and Olympic Diversions

Skift Blog

Skift Take: After two years dominated by operational headaches, Marjan Rintel tells Skift why she's entering the summer season with a sense of cautious optimism.

article thumbnail

Speakers revealed for inaugural AHICE Fiji Islands summit

Hotel Management

Leading figures in the South Pacific’s hotel and tourism industry will gather on Fiji’s Denarau Island for the inaugural AHICE Fiji Islands Summit , as the nation’s tourism market continues to thrive. At the 2024 Summit, taking place on July 3-4 across four key resorts, attendees can expect evocative keynotes world-class panels, data dumps, global speakers and supported by some of the world’s leading hotels, chains and suppliers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Marriott Deal With DOJ Signals Stricter Compliance With Accessibility Rules

Skift Blog

Skift Take: The issues the U.S. Department of Justice raised with Marriott weren't particularly unique to the hotel operator and are actually pretty common in the industry. This deal might lead to sector-wide change regarding accessible rooms.

article thumbnail

Skye Suites Parramatta sells over 200 pairs of Silly Socks to support survivors of domestic violence

Hotel Management

Skye Suites Parramatta is inviting guests to show their support for survivors of domestic violence, through a collaboration with national domestic violence organisation, DV Collective. Set up by domestic violence survivor Kylie Johanson, DV Collective aims to create safe places for women and children by harnessing the support of corporate organisations through its Silly Socks initiative.

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

The Future of Short-Term Rentals, as Seen by Industry Executives

Skift Blog

Skift Take: Several executives speaking at the recent Skift Short-Term Rental Summit offered predictions for the future of the sector, and here are some noteworthy ones.

282
282
article thumbnail

Newport Hospitality Group Expands Portfolio with Acquisition of Best Western Williamsburg Historic District

Hospitality Net

Newport Hospitality Group, Inc. (NHG), headquartered in Williamsburg, Virginia, proudly announces the addition of the Best Western Williamsburg Historic District to its portfolio of managed hotels. With 34 years of establishment in Williamsburg, Newport Hospitality Group brings extensive experience and expertise to its latest acquisition, marking a strategic move in its commitment to growth and excellence in the local market.

More Trending

article thumbnail

China Unleashed: Sabre reveals key outbound Chinese travel insights for 2024

Hospitality Net

The travel industry has been waiting. Waiting for Chinese travelers to return to the global tourism stage in a significant way. While there was some recovery in 2023, outbound travel from China remained largely in the role of supporting actor rather than the main character. Now that we’re well into 2024, that is changing.

Travel 277
article thumbnail

Take a Look at the First Round of Skift Global Forum Speakers

Skift Blog

Skift Take: Top travel industry CEOs set to take the Skift Global Forum stage this year including speakers from JetBlue, Booking Holdings, MGM Resorts, TripAdvisor, Wyndham, Marriott International, and so many more.

Resorts 261
article thumbnail

Emotional intelligence and leadership: The perfect combination

Hospitality Net

When we think about leadership qualities, not more than a decade or two ago, emotional intelligence would have come a long way down the list. However, our expectations of work and what it means to be a leader have shifted drastically since then. Now, if you talk to most leadership and HR experts, they will tell you that emotional intelligence is one of the most, if not the most important skill for today’s business leaders.

Business 277
article thumbnail

Ask Skift: How Is India Marketing Tourism?

Skift Blog

Skift Take: As India's role in the global travel industry continues to grow enormously, here's a look at how Indian authorities market tourism.

Tourism 275
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

3 Guest Experience Tips from Award-Winning Hoteliers

Hospitality Net

If you’re looking for ways to improve guest experience at your hotel, who better to get advice from than hoteliers who’ve won awards thanks to the fantastic experiences that they provide their guests?

Hotels 246
article thumbnail

IndiGo Introduces Hotel Booking Option — India Report

Skift Blog

Skift Take: IndiGo's decision to add a hotel booking platform to its website and app seems to be aimed at targeting potential customers looking for a one-step solution for hotel and flight bookings. It is not the first Indian airline to make this move, but for a user base that pivots towards OTAs to find the most price-conscious option as well as deals, will this work?

OTA 285
article thumbnail

SiteMinder and Cloudbeds Partner to Create New Distribution and Revenue Opportunities For Hotels

Hospitality Net

SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, and Cloudbeds, the leading platform redefining the concept of PMS for the hospitality industry, have established a strategic partnership to expand connectivity between platforms and create new revenue capabilities for more than 60,000 hoteliers globally.

Revenue 263
article thumbnail

Skift Data + AI Summit Video: Reimagining Destination Discovery for the Age of AI 

Skift Blog

Skift Take: With generative AI's ability to understand human language, Marriott and Publicis Sapient were able to explore the idea of connecting the dots for a curious traveler’s mind for the first time.

Travel 188
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

Radisson Hotel Group’s Newest Hotel in Makkah Reinforces the Group’s Expansion Plan in the Kingdom of Saudi Arabia

Hospitality Net

Radisson Hotel Group is proud to announce the opening of its newest hotel, Park Inn by Radisson Makkah Thakher Alsharqi. Strategically located in the heart of Thakher City, a mere 2.2 km from the revered Great Mosque, the hotel promises to set a new standard for contemporary accommodation in Makkah.

article thumbnail

IAG Loyalty CEO Talks Avios’ Ambitions to Be a ‘Global Currency’

Skift Blog

Skift Take: Skift spoke with IAG Loyalty CEO Adam Daniels about the program’s plans to partner with more airlines and other businesses in the loyalty space.

Business 144
article thumbnail

Booking.com Research Reveals How LGBTQ+ Travelers Are Taking Control of Their Trips

Hospitality Net

Building on its mission to make it easier for everyone to experience the world, Booking.com’s latest LGBTQ+ travel research reveals that travelers continue to face significant challenges. More than half (59%) of LGBTQ+ travelers have experienced discrimination when traveling, rising to 63% of those who are currently out**, 64% of those who have a partner and 68% of those who consider themselves an advocate for LGBTQ+ rights and change.

Travel 263
article thumbnail

How to Optimize Facebook Ad Campaigns for Better ROI

Social Hospitality

Introduction to Facebook Ad Campaigns Facebook ad campaigns can be incredibly effective if done right. With over 2.8 billion active users, the platform offers a vast audience for businesses to tap into. However, more than simply creating ads is required; they must be strategically optimized for better ROI. Engaging with a Facebook Ads Company can provide expertise in maximizing your ad spend and reaching your target audience more effectively.

ROI 130
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

IRIS showcases latest mobile ordering & upselling capabilities at HITEC 24

Hospitality Net

IRIS, a global leader in digital ordering and guest experience platforms for the hospitality industry, will be attending HITEC Charlotte this month to showcase their latest features (now available across its mobile ordering platform) and updates on client successes.

Upsell 246
article thumbnail

Wayfarer review: ANA’s Business Class cabin is nothing short of five-star

Hotel Management

With legendary onboard hospitality, the finest Japanese Whisky, flatbed seats and exceptional cuisine, ANA ( All Nippon Airways ) offers a five-star flying experience as James Wilkinson discovers. The Business Class cabin on ANA (All Nippon Airways) has won many awards over the years and for good reason because what you get from a seat, entertainment, meal and hospitality experience is very good.

Business 130
article thumbnail

Leveraging Data Insights in Hospitality: The Role of P2P Systems in Improving Decision-Making

Hospitality Net

Over the last several years, hoteliers have been forced to tackle a variety of emerging challenges head-on, from labour shortages to supply chain disruptions and rapidly evolving guest demands. As travel volumes recover, leading hotels are investing in digital transformation and refreshed amenities for an increasingly experience-driven audience.

article thumbnail

Plush furniture, pots and paintings: Adina Town Hall donates plethora of items to locals in need

Hotel Management

Adina Apartment Hotel Sydney Town Hall is donating furniture and fixtures from the hotel’s apartments to Sydney furniture rescue charity, ReLove, amid a multi-million-dollar transformation project. Furniture, artwork mirrors, kitchen appliances, and even dustpans and brooms will be given a new home where they will be used by those most in need. TFE Hotels works with owners across the network to donate preloved furniture to charities during hotel refurbishment projects.

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Aligning Culture with the Bottom Line: How to Create a Commercial Mindset that Will Drive Revenue and Service

Hospitality Net

Almost every person in your hotel should be aware of how sales truly impact your property. Whether at reception, working in payroll, or drawing up employee onboarding SOPs, they need to know that every day is a sales day. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business.

Services 245
article thumbnail

Davidson to manage Renaissance Orlando Resort & Spa

Hotel Business

Hospitality management company Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort & Spa. Located in Disney Springs, FL, the property is an official Walt Disney World Hotel and comprises 394 newly reimagined rooms, more than 20,000 sq. ft. of indoor meeting space, a zero-entry pool and hot tub and a farm-to-table restaurant.

Resorts 111
article thumbnail

Continuing Dutch Expansion: Ruby Unveils Project in Rotterdam

Hospitality Net

Ruby Hotels proudly announces its second project in the Netherlands, following the success of its flagship in Amsterdam. Located in Rotterdam’s vibrant Glashaven district, the new project will offer approx. 225 meticulously designed rooms and lively public areas. Partnering with Foruminvest, a European hotel developer, promises to deliver an unparalleled Lean Luxury experience in one of Rotterdam’s most exciting neighborhoods.

Hotels 243
article thumbnail

Why focus on sleep amenities to grow a hotel’s wellness

eHotelier

Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can't find elsewhere.

111
111
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Island Hospitality Management Assumes Management of 120-Room Residence Inn Boca Raton

Hospitality Net

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has commenced operations of the 120-room Residence Inn Boca Raton.

article thumbnail

TREND and Cracking Art give animal sculptures something to say

Hotel Designs

Hotel Designs TREND and Cracking Art give animal sculptures something to say TREND and Cracking Art give animal sculptures something to say TREND Group has worked in collaboration with Cracking Art – an Italian arts movement that has been creating larger than life glass animal sculptures and placing them in public spaces all over the world – applying its unique glass mosaics to create special exclusive editions… Imagine a world where brightly coloured giant snails cling to wall

Intent 111
article thumbnail

Rotana’s first property in the holy city of Madinah

Hospitality Net

We are thrilled to announce the opening of Al Manakha Rotana, our first property in Al Madinah, Kingdom of Saudi Arabia.

278
278
article thumbnail

Five health & wellness upgrade trends in hospitality

Hotel Business

By Randy Peyton Health & wellness have become increasingly important in recent years, shaping our personal lives and how we travel and experience hospitality. As a result, hotels and resorts are constantly evolving to meet the growing demand for health-conscious amenities. The question is: What is wellness, and why is it trending in hospitality?

article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.