Thu.Mar 21, 2024

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Achieving Sales Team Excellence – The Will to Manage

Anthony Cole Training

It's difficult to choose what the toughest part of any sales manager’s job is and it can vary by company, industry or geography. Undoubtedly, it will be about people – finding the right salespeople, hiring and onboarding, coaching them on important deals and for skill development. And don’t forget about holding them accountable to the goals established and their activity to achieve those.

Sales 267
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U.S. to Review How Airlines Handle Passengers’ Personal Information

Skift Blog

Skift Take: The review into passenger data protections is the first of many the Department of Transportation plans to periodically conduct.

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US Solar Eclipse Hotel Occupancy Increases by Another 10%

Hospitality Net

On April 8th, there will be a total solar eclipse that traverses North America. Being able to witness this from land is incredibly rare, with astronomers at NASA saying that it could be as long as 375 years before a similar event occurs in this North American pathway.

Occupancy 264
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Accor Tech Subsidiary D-Edge Acquires LoungeUp to Enhance Guest Contact

Skift Blog

Skift Take: This is the latest move in a trend by hotel tech companies to create more comprehensive platforms, meant to help clients fulfill more of their needs in fewer places.

Hotels 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hilton’s US$210 million Graduate acquisition could result in over 500 new hotels, CEO Nassetta says

Hotel Management

Hilton is acquiring popular United States brand Graduate Hotels from Adventurous Journeys Capital Partners for US$210 million and the global chain’s CEO Chris Nassetta says the acquisition provides a significant growth opportunity across the globe and could result in the opening of over 500 new properties. The acquisition, which includes all rights to the Graduate brand worldwide, was the talk of this week’s (20 Mar) Hunter Hotel Investment Conference in Atlanta – an event which attracts a large

Pipeline 245
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Korean Air Seals Deal With Airbus to Replace Long-Haul Jets

Skift Blog

Skift Take: Despite Boeing having its new 777X and 787 Dreamliner on offer, Airbus' best-selling widebody jet has clinched the deal.

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More Trending

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CEO of Oyo: ‘We Don’t Need Access to Capital’

Skift Blog

Skift Take: Oyo has been focused on hyper-growth. Its CEO wants to keep going, but he's happy to take a pause first if needed.

Hotels 307
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Outlook for 2024: the Rise and Rise of Experiential Travel

Hospitality Net

Seeking unique travel experiences will remain a robust trend in a growing global tourism market in 2024, which has major implications for hotel operators. Predictions paint a rosy picture for travel in 2024. UNWTO expects international arrivals to finally return to pre-pandemic levels, and even exceed 2019 figures by 2%. Airline connectivity may further rise this year from 89.5% of pre-pandemic levels in 2023, IATA said.

Travel 246
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China’s Weak Economy Won’t Stop ‘100 Million’ Tourists

Skift Blog

Skift Take: Let's hope a weak economy doesn't stop 100 million Chinese tourists from turning out globally this year.

Tourism 295
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LBA Hospitality And Om Sai Celebrate Opening Of Residence Inn Galveston Island

Hospitality Net

LBA Hospitality, a leading hotel management company and award-winning operator of over 100 hotels is proud to announce the opening of Residence Inn Galveston Island on Monday, March 11, 2024. Situated at 4028 Avenue U in the heart of Galveston Island, the new property offers a prime location near Pleasure Pier, the Downtown Strand, and Galveston Beach.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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United Airlines Now Allows Family and Friends to Pool Miles for Booking Trips

Skift Blog

Skift Take: United is one of the biggest U.S. airlines to allow friends and family to combine miles — at no extra fee — to redeem award tickets.

Travel 259
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Picking Up The Pace

Lodging

What initially inspired you to get into the hospitality business? I’ve always loved travel and frequently found myself fascinated by historic hotels from an early age. Like many, I began in food and beverage and transitioned into hotel operations before finally landing in the design and development world. I’m in love with this side of the business–it combines my passion for travel and my love for architecture and design.

Business 182
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Hilton Investor Day: 3 Top Takeaways From the Hotel Group’s Presentation

Skift Blog

Skift Take: Hilton's "investor day" on Tuesday included a 223-slide presentation. Here are three assertions that stood out to us.

Hotels 236
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Homes & Villas by Marriott Bonvoy Makes Finding a Vacation Home Easy with Generative AI

Hospitality Net

Homes & Villas by Marriott Bonvoy is now testing a search with AI tool that will match travelers with the perfect home and destination based on a natural language search describing their desired vacation. This next gen search will take travelers’ own preferences and offer a curated list of properties from the 140,000 available properties on the Homes & Villas by Marriott Bonvoy platform.

Travel 189
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hilton Investor Day’s Main Takeaways

Skift Blog

Skift Take: Today's podcast looks at Hilton's latest investment insights, United's new pooling loyalty program, and the unstoppable power of Chinese travelers.

Travel 199
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AHLA Foundation Expands Program to Support HBCU Students Pursuing Hospitality Careers

Hospitality Net

AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), today announced plans to expand its travel scholarship program in partnership with historically Black colleges and universities (HBCUs). The opportunity to grow the program, and formally connect HBCU students to the real estate investment trust (REIT) industry, was made possible by a 2023 grant from the Nareit Foundation’s Dividends Through Diversity, Equity & Inclusion (DDEI) Giving Campaign.

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A Source Of Support

Lodging

What initially inspired you to get into the hospitality business? My inspiration initially came from my older brother, seeing him work in the restaurant industry, but it wasn’t until I gained first-hand experience in the fine dining segment that I became hooked. With that came my desire to blow guests away with the experience that the teams and I were able to create.

Dining 162
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‘Playful’ luxury takes centre stage at The Darling’s new-look penthouse suites

Hotel Management

Boutique hotel The Darling at The Star Sydney has revealed a collection of 16 luxury suites following a major refurbishment project undertaken by design firm Fender Katsalidis. The bespoke penthouse suites, inspired by the concept of rest and restoration, have been designed to offer “high-impact experiential moments” for guests. Offering harbour views and luxurious height and scale, the executive suites are intended to take guests on a journey of discovery with playful elements layered throughou

Intent 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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25hours Hotels will open their second hotel right on the waterfront in July

Hospitality Net

25hours Hotels will open their second property in Copenhagen on 27 July. 25hours Hotel Paper Island has found its home just a few steps away from Nyhavn. The eye-catching new build with its 128 rooms, Asian restaurant, day bar and rooftop bar is situated in the city centre on the island of Christiansholm, also known as Paper Island. For a long time, the headed-up island in Copenhagen harbour was used as a paper warehouse and was most recently the location of a well-known street food market.

Hotels 147
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This Week’s Comings & Goings

Lodging

First Hospitality, a national hotel operating, management, and development company, announces the appointment of Jason Kreul as chief operating officer. Please read. The Kahala Hotel & Resort has appointed Christina Maffei as the new director of food and beverage. In her new role, Maffei will lead the resort’s food and beverage team property wide, committed to delivering exceptional culinary experiences for guests and locals alike.

Resorts 147
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HSMAI Announces New Commercial Strategy Conference

Hospitality Net

The Hospitality Sales and Marketing Association International’s (HSMAI) Commercial Strategy Conference — the evolution of HSMAI’s Marketing Strategy Conference and HSMAI ROC — will take place in Charlotte, North Carolina from June 25-26, 2024 at the Charlotte Convention Center. The two-day HSMAI Commercial Strategy Conference will have a combined focus on all commercial disciplines, enhancing the experience and content for commercial leaders, including those with distribution and sales responsib

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TPG Hotels & Resorts Opens New Dallas-based Operations Headquarters

Lodging

TPG Hotels & Resorts, one of the nation’s premier hospitality management firms, announced today that it is centralizing its management company platform with the opening of its new national operations headquarters based in Dallas, Texas. “Greater Dallas has quickly become the nation’s hub for leading hospitality management firms, and it is exactly where TPG Hotels and Resorts belongs.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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U.S. hotel results for week ending 16 March

Hospitality Net

U.S. hotel performance increased from the previous week but showed continued declines year over year, according to CoStar’s latest data through 16 March. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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Oakwood leans into comforts of home in revamped lobby bar

Hotel Management

Oakwood Premier Melbourne is set to launch its revamped lobby bar next week, under the new name of Oak Lounge, revealing not only a new look with updated furnishings in calming shades of bronze and teal, but a refreshed food and drinks menu to boot. The new seasonal menu will be centred around tasty and hearty comfort food using local ingredients, crafted by Oakwood’s recently appointed Head Chef, Jean-Pierre Sauterelle, who brings extensive experience from Crown Resorts, Grand Hyatt Hotels, End

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Hilton Announces the Opening of Canopy by Hilton Seychelles

Hospitality Net

Located along Mahé’s Anse à la Mouche bay, the first Canopy by Hilton resort is set to bring a new sense of sophistication to the oceanfront community

Resorts 147
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Ardo takes Townsville’s culinary offering to new heights with trio of openings

Hotel Management

Five-star Townsville hotel Ardo has introduced its food and beverage offering to locals and guests with the opening of three restaurant experiences. Marmor Head Chef, Arie Prabowo The hotel’s signature restaurant Marmor, set within warm, contemporary interiors, offers elevated Australian dining based on local, seasonal produce, alongside an extensive reserved wine list with a sommelier on hand to provide recommendations.

Dining 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Industry “Roadshow” Events Unite Travel Entrepreneurs for Networking and Education

Hospitality Net

WorldVia Travel Group, a collection of leading travel companies in the United States, recently hosted its Atlanta, Orlando, Dallas and Minneapolis “Roadshow” events, as part of one of the company’s most highly attended educational event series catering to the professional development and business growth of travel agency owners and related travel professionals.

Events 130
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Exclusive: La Vie taps US insights to crack franchise model and drive growth in Australia

Hotel Management

In the 22 nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, La Vie Hotels and Resorts Chief Executive Officer, Jerry Xu, reports that owners are seeking alternatives to the offerings provided by traditional hotel brands.

Resorts 130
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LoungeUp joins D-EDGE!

Hospitality Net

We are thrilled to share some exciting news with you! LoungeUp, a CRM platform in the hospitality sector, is joining forces with D-EDGE.This strategic union is set to revolutionise the hospitality technology landscape, bringing you an unparalleled suite of solutions that promise to enrich the entire guest journey.

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Accor partners with payments platform to drive corporates to loyalty offering

Hotel Management

Accor is partnering with payment processing platform pay.com.au to drive business owners to its loyalty programme, ALL – Accor Live Limitless. Through pay.com.au, business owners can earn PayRewards Points while paying business expenses such as rent, payroll, ATO bills and suppliers. Through this partnership, from April 2, 2024, pay.com.au customers will be able to transfer four PayRewards Points to one ALL Reward point, and convert their PayRewards Points to ALL Reward points to use on accommod

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.