Mon.Mar 04, 2024

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Airbnb Closes in on 1.5 Million Verified Listings to Build Trust

Skift Blog

Skift Take: To verify 7.7 million listings, as untold numbers are constantly dropping off and new ones are added in more than 220 countries, is a daunting task. By its nature, this will be an imperfect process.

Closing 312
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Diving Into Development

Lodging

What initially inspired you to get into the hospitality business? I worked my way through college and early in my career to supplement income within the restaurant industry. A few years post college, I landed an entry-level development role with a major brand company and have been in that space ever since. In my foundational roles within hotel development, I gained first-hand exposure to hotel owners’ entrepreneurial mindsets.

Branding 305
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Tripadvisor Plus Is Officially Dead: Here’s Why It Didn’t Work

Skift Blog

Skift Take: Subscriptions were supposed to be the next big thing in travel. It hasn't worked out that way. eDreams Odigeo's program seems to be doing well, but most of the others are struggling.

Travel 301
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Marcus Hotels & Resorts, Hempel Real Estate and Robinson Park Close Acquisition of Loews Minneapolis Hotel

Hospitality Net

Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts, effective today, and will be rebranded immediately as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Life House CEO Resigns as Hotel Startup Faces Complaints

Skift Blog

Skift Take: Reports suggest that Life House, the startup that Rami Zeidan founded in 2017, is facing a wave of complaints from the hotel owners who use its software and services. A new CEO could give the company a fresh start.

Hotels 296
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Four Seasons Hotel Dalian Introduces Luxury Style And Personalized Service To China’s Northeast

Hospitality Net

Making its mark as the first international luxury brand to open in the city in the past decade, the all-new Four Seasons Hotel Dalian stands as a beacon of style and sophistication in the Donggang harbour district in the city centre. Surrounded by harbour views and panoramic vistas across an urban landscape of tree-lined streets and colourful squares to the mountains beyond, guests are wrapped in the luxurious comfort and genuine care provided by Four Seasons teams.

Services 263

More Trending

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Mews Raises $110m to Accelerate Cloud Technology in Hospitality

Hospitality Net

Mews, the industry-leading hospitality cloud, has announced today that it is raising fresh funding of $110m. The round is led by existing investor Kinnevik, alongside Revaia, Goldman Sachs Alternatives, Notion Capital and new investor LGVP. The new funding values the company at $1.2bn.

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Mews’ Latest Funding Values Hotel Tech Startup at $1.2 Billion

Skift Blog

Skift Take: Mews, a startup selling hotel management software, earned unicorn status with its latest $110 million funding. The funding round placed a $1.2 billion value on the startup.

Hotels 212
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How Legacy Systems Can Limit Your Hotel’s Revenue Potential

Hospitality Net

Despite its fast pace, the hospitality industry has a reputation for resisting change when updating platforms and processes. Many hotels continue to rely on outdated legacy systems that may have served them well in the past but now pose serious limitations on their revenue potential. As a result, hotels often wait until an unexpected breakdown occurs, costing them significant losses, before seeking out the necessary upgrades.

Revenue 246
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Chalet Hotels to Acquire Courtyard by Marriott Aravali Resort – India Report

Skift Blog

Skift Take: The resort marked Mankind Pharma family's foray into hospitality in 2022. Post acquisition, it is now Chalet Hotels' second property in North India.

Resorts 230
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Empowering Customer-Facing Employees: Learnings from the Casino Industry

Hospitality Net

One essential tactic used by the gaming industry to encourage players to increase their handle is to offer complimentary room upgrades, show tickets, and upscale dinners, as well as other comps, such as product discounts. Sales force members on the floor, at the front desk, or in group meeting contract discussions often must decide on the spot whether to comp a guest and how much to offer.

Casinos 246
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Marcus Hotels & Resorts Closes on Loews Minneapolis Hotel Acquisition

Lodging

MILWAUKEE—Marcus Hotels & Resorts announced that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts and will be rebranded as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.

Closing 173
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The need for all-in-one platforms in the fragmented travel tech scene

Hospitality Net

The application of technology in the travel industry has become the main driver of growth over the course of the last 20 years. As the free movement of labor and goods becomes the norm, the need for easier and faster ways of travel has emerged. Travel technologies came into play around this time with the introduction of global distribution channels, various online payment systems, and booking engines.

Travel 245
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Hyatt Adds Rio Hotel & Casino to Loyalty Program, Updates Renovation Plans

Lodging

CHICAGO—Hyatt Hotels Corporation, together with Rio Hotel & Casino, announced that World of Hyatt members can earn and redeem points at the Hyatt-affiliated hotel, which is in the midst of a multi-phased, $340 million renovation. Phase one of the hotel’s two-phase renovation is expected to be completed in fall 2024 when the all-suite hotel will move into Hyatt’s Independent Collection under the Destination by Hyatt brand.

Casinos 173
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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New City Properties and Method Co. Plan June Opening of Forth Atlanta

Hospitality Net

The highly anticipated development is scheduled to open its doors in June 2024 and will feature a boutique hotel, multiple food & beverage concepts, private event spaces, and a members-only social club.

Events 245
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What’s Driving India’s Business Travel Recovery? 

Skift Blog

Skift Take: Ever tried sealing a deal with Indian businesses through a computer screen? It isn't easy. Indians are all about face-to-face meetings and building real connections. No wonder business travel in India is bouncing back quicker than elsewhere.

Business 167
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STR Weekly Insights: 18-24 February 2024

Hospitality Net

As a lead up to spring, U.S. hotels continued to see week-on-week occupancy growth, however, the rate of growth has slowed. The most recent level (62%) was the highest weekly occupancy of the year, up 2.8 percentage points (ppts) from the prior week, but down 2.1ppts year over year (YoY). While the week included Presidents’ Day, which tends to slow travel, the comparison was clean as the holiday occurred in the same week last year.

Occupancy 245
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Chinese Travel to Middle East Bounces Back to Pre-Pandemic Levels

Skift Blog

Skift Take: Chinese travelers are set to takeoff. But before booking, they're double-checking that visa policies are relaxed enough.

Travel 190
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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InterContinental partners with Igee Okafor to explore the ‘World of Fascination’ within its diverse property portfolio

Hospitality Net

InterContinental Hotels & Resorts has partnered with Igee Okafor to celebrate the fusion of travel experiences represented within its 222 hotels and resorts in 70 countries worldwide. A style visionary and cultural connoisseur, Igee Okafor is highlighting the diversity within the vast variety of hotels and resorts offered by the world’s first and largest luxury hotel brand.

Resorts 258
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Hotel Transaction Downtrend: Interest Rates Played Major Role in Soft 2023 U.S. Market

Lodging

The “higher-for-longer” interest rate environment had a chilling impact on the U.S. hotel transaction market in 2023. After a strong 2022, only $22 billion in assets were traded between January and mid-December 2023. For comparison, the last time sales were under $30 billion was in 2013. While total transaction volume was down year over year, significant sales were made in key markets across the United States, according to CoStar data.

Market 147
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European Hospitality Sector Experiences Unprecedented Levels of Brankruptcies

Hospitality Net

Eurostat data shows that ever since the outbreak of the COVID-19 pandemic, the hospitality sector in Europe has seen elevated levels of bankruptcies, culminating in Q2 2023. Compared to other verticals such as the ICT industry, the hospitality sector was especially hard hit by the restrictive policies implemented by governments to tame the spread of the virus.

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American Airlines Expands Domestic First Class, Betting on Premium Travel’s Durability

Skift Blog

Skift Take: American’s Airbus A319 and A320 fleet will soon have more first class seating, larger overhead bins and outlets at every seat.

Travel 167
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Trip.com Group To Showcase New Consumer Trends and AI Innovations at ITB Berlin 2024

Hospitality Net

Trip.com Group is gearing up to make waves at ITB Berlin 2024 held from 5-7 March in Berlin. This marks the company’s second appearance at the prestigious international event, where it aims to provide an insider’s view into its latest technological innovations and cast a spotlight on the transformative consumer trends shaping the future of travel.

Consumer 243
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American Airlines Orders 260 New Planes: Here’s What They’re Getting

Skift Blog

Skift Take: The addition of the Boeing 737 Max 10 in American's order is a vote of confidence in the U.S. manufacturer's yet-to-be certified plane.

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Operational Benchmarking in Practice

Hospitality Net

Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? Is spelling important? Well, yes and no, spelling is always important, but when implementing operational benchmarking as part of the finance culture of the organization, it is important to understand what is significant in terms of your operation.

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‘It didn’t stop me’: pushing beyond discriminatory remarks from customers to champion inclusivity

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. When Hilton Cluster Commercial Director, Joyce Mann, started her hotel career nearly 20 years ago, offensive remarks from guests about her accent were a common occurrence.

Branding 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hospitality benchmarks for database health in 2024

Hospitality Net

Your hotel guest database isn’t going to tell you when it’s sick. But your marketing communications will show it. While you won’t be able to take the literal temperature of your database, but there are several indicators and industry benchmarks that can reveal the health of your database and whether it’s spiking a fever.

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Elevating your band: Strategies for attracting top talent and fostering employee loyalty

eHotelier

Here are some ideas of how your leadership efforts can craft a brand that goes beyond just transactional to attract top talent and foster a culture of loyalty in the fiercely competitive hospitality market.

Branding 115
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Hyatt Announces That the Rio Hotel & Casino, Las Vegas has Joined World of Hyatt Amid Multi-Million-Dollar Renovation

Hospitality Net

Property-wide, multi-phase transformation is underway at the iconic 2,500-room hotel as it expands Hyatt’s brand footprint in a leading leisure and convention travel market and prepares to transition into the Destination by Hyatt brand this fall.

Casinos 248
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Operational Benchmarking in Practice

HotStats

Do you remember back in school when you learned about homographs? You remember, of course, those are words that have the same spelling as another word but have a different sound and meaning. What does this have to do with operational benchmarking? Is spelling important? Well, yes and no, spelling is always important, but when implementing operational benchmarking as part of the finance culture of the organization, it is important to understand what is significant in terms of your operation.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.