Lodging
NOVEMBER 12, 2024
With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.
Skift Blog
NOVEMBER 12, 2024
Skift Take: United Airlines, Delta Air Lines, and IAG have all been working with Apple on how to incorporate the tech into their baggage tracking strategies.
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Hospitality Net
NOVEMBER 12, 2024
The Covid pandemic amplified an existing challenge in hospitality: staffing shortages. When hotels shut down, many employees left the industry, finding better hours and pay elsewhere. As a result, hoteliers now face a staffing crisis, exacerbated by legacy systems and repetitive tasks that can deter new hires.
Skift Blog
NOVEMBER 12, 2024
Skift Take: Delta's non-unionized flight attendants could make another push to organize "in a few months," said Sara Nelson, head of a 55,000-member union. Nelson cited broader public support for labor as one driver of change.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hospitality Net
NOVEMBER 12, 2024
Located just off the coast of Belize, Four Seasons Resort & Residences Caye Chapel will include a 104-key luxury hotel composed of expertly-designed guest rooms and suites, including a collection of 18 overwater bungalows. Designed by Mauricio Gomez de Tudo and Taller G, the hotel seamlessly blends the natural island allure with the five-star service attributed to the Four Seasons brand.
Skift Blog
NOVEMBER 12, 2024
Skift Take: Southwest had a rough going over the past few months, but CEO Bob Jordan says he has a plan. The Southwest experience may not look too different from other airlines.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
NOVEMBER 12, 2024
Skift Take: As Cox & Kings re-enters a competitive, technology-driven market, the brand faces the challenge of regaining customer trust while appealing to a new generation of travelers. The big question: Can Wilson & Hughes breathe new life into a legacy brand?
Hospitality Net
NOVEMBER 12, 2024
For the first time, the UN Climate Change conference of the parties will welcome Tourism Ministers, placing the sector firmly within the COP29 Action Agenda and providing a high-level platform for dialogue – at the initiative and joint leadership of the State Tourism Agency of the Republic of Azerbaijan and the World Tourism Organization (UN Tourism).
Skift Blog
NOVEMBER 12, 2024
Skift Take: An obsession with prestige can obscure the declining value of traditional media. Travel brands need to re-evaluate their comms and marketing strategies.
Hospitality Net
NOVEMBER 12, 2024
Q4 is a crucial time for hotels, and we’re here to help you capture more business this holiday season. Tune in for an expert-led webinar to explore the latest trends and strategies for boosting bookings and transitioning smoothly into the New Year.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Skift Blog
NOVEMBER 12, 2024
Skift Take: Oberoi Hotels' decision to expand to Europe is part of a trend. Indian hotel chains are establishing a presence beyond India to capitalize on their brand value among Indian travelers.
Hospitality Net
NOVEMBER 12, 2024
Making its grand entrance on the palm-fringed, sugar-soft sands of Costa Mujeres, SLS’s first ever all-inclusive wonderland is bringing something fresh and fabulous to the Yucatán Peninsula with its enviable blend of extravagant style, culinary artistry and electric entertainment. SLS Playa Mujeres’ waterfront rooms and suites, dynamic dining and mixology destinations, and unmatched array of lifestyle and wellness offerings, invite guests to say farewell to the ordinary at a resort where friends
Skift Blog
NOVEMBER 12, 2024
Skift Take: The Journal reported that Spirit is looking to bankruptcy after talks with Frontier about reviving a merger broke down.
Hospitality Net
NOVEMBER 12, 2024
IDS Next is thrilled to share the news of the opening of our latest office in Riyadh, Saudi Arabia. With our established market presence in the Middle East and the expanding Saudi client base, it was a strategic decision to further solidify our presence in the region. The Middle East has witnessed a remarkably strong recovery in its tourism and hospitality sectors in the post-pandemic era.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Skift Blog
NOVEMBER 12, 2024
Skift Take: American Airlines is going to continue rethinking how its distribution strategy looks in the future.
Hospitality Net
NOVEMBER 12, 2024
Who or what is your most exceptional hospitality icon? That was the question posed by Hotelschool The Hague as it marked its 95th anniversary, inviting industry professionals, students, employees, and alumni to join in celebrating the people and objects that shape the world of hospitality.
Skift Blog
NOVEMBER 12, 2024
Skift Take: Airlines can have identity crises. As it tries to get back to profitability, JetBlue thinks it knows who it is.
Hospitality Net
NOVEMBER 12, 2024
According to recent Accor research, 2025 promises to be an exciting year for travel, with new trends shaping the ways in which Brits will explore the world. Following the rise of the “cool-cation,” destination dupes, and active tourism, a new Accor survey shows that 74% of Brits are planning to travel abroad in the coming year. But what adventures await them, and where are they headed?
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Management
NOVEMBER 12, 2024
Rydges Gold Coast Airport Hotel has been acquired and settled by Star Hotels, a division of Star Group, Queensland’s largest independently owned and operated pub and liquor retail group. The sale, for an undisclosed amount, follows an exclusive off-market, invitation-only campaign. The airport hotel represents Star Group’s second hospitality investment on the Gold Coast and adds to its expanding portfolio, which includes 50 licensed venues, over 115 retail liquor outlets, and six accommoda
Hospitality Net
NOVEMBER 12, 2024
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University continues to remain in the upper echelons of international rankings, claiming the top spot in the “Hospitality and Tourism Management” category of ShanghaiRanking’s Global Ranking of Academic Subjects 2024.
Hotel Management
NOVEMBER 12, 2024
Far East Orchard is set to invest several million dollars in the upgrade of its beachside Perth property, Rendezvous Perth Scarborough. Under a rolling two-year refurbishment program, the hotel’s 330 rooms will be refreshed, the front entrance and conference space will be upgraded, with additional works planned for the swimming pool and public areas.
Hospitality Net
NOVEMBER 12, 2024
Casa Madrona Hotel & Spa in Sausalito, California, is pleased to announce it has been inducted into Historic Hotels of America®, the official program of the National Trust for Historic Preservation, dedicated to recognizing, celebrating and promoting the finest historic hotels in the United States.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
NOVEMBER 12, 2024
Accommodation Australia CEO James Goodwin is hopeful of a busy holiday period for hotels despite cost-of-living pressures. STR’s latest data market report shows September 2024 occupancy was stable despite slowing growth, standing at 72.7% up just 0.6% on September 2023 (72.1%). Year-to-date occupancy across the country was at 70.4% compared to 68.7% in the first nine months of 2023.
Hospitality Net
NOVEMBER 12, 2024
Design Hotels, the community-driven portfolio of nearly 300 independent hotels, announced 29 signed agreements and 10 percent growth of its global portfolio within the last 12 months. From the under-the-radar Black Sea coast of Batumi, Georgia, to the bustling, residential neighborhood of Tribeca, New York, each of the new and upcoming Design Hotels properties embodies the values of the brand and the singular vision of the property owner.
Hotel Management
NOVEMBER 12, 2024
Veriu Group is expanding its Punthill apartment hotel network with its latest opening in Sunshine, a suburb 12km west of Melbourne’s CBD that is foreseen to be a transport ‘Super Hub’ in the coming years. Punthill Sunshine is located adjacent to Sunshine Station which is undergoing a major redevelopment to the tune of $63.5 million which will see the station serve as a critical link connecting the CBD with Melbourne Airport and regional Victoria.
Hospitality Net
NOVEMBER 12, 2024
November 12, 2024 - NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of The Maritime Hotel Fort Lauderdale Airport & Cruiseport. Located at 2161 Maritime Boulevard, the boutique hotel will undergo a renovation and rebrand as the Moor Hotel at Marina Bay, a Tribute Portfolio Hotel. The hotel is expected to be fully converted by Q3 of 2025.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hotel Management
NOVEMBER 12, 2024
A European-style hotel bar is set to open at The Eve Hotel Sydney in January 2025, bringing an all-day continental dining and drinks offering to Redfern’s Baptist Street. Created by Liquid and Larder, the hospitality group behind Bistecca, The Gidley, Aflie’s and The Rover, Bar Julius – located en route to the lobby of the boutique hotel – is set to be a vibrant meeting place for locals and travellers.
Hospitality Net
NOVEMBER 12, 2024
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, is delighted to announce the signing of the first voco hotel on the Sunshine Coast, partnering again with Sydney-based developer Felix Capital to open voco Maroochydore Sunshine Coast in 2028.
eHotelier
NOVEMBER 12, 2024
By addressing disability accommodations thoughtfully and proactively, hoteliers can avoid legal troubles and create a more equitable environment for all employees.
Hospitality Net
NOVEMBER 12, 2024
Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus, a leading travel intelligence and technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.
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