Tue.Nov 12, 2024

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Best Practices to Reduce Hotel Chargeback Disputes

Lodging

With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.

Revenue 299
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Apple AirTag Owners Can Soon Share Location Info Directly with Airlines

Skift Blog

Skift Take: United Airlines, Delta Air Lines, and IAG have all been working with Apple on how to incorporate the tech into their baggage tracking strategies.

Travel 280
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American Airlines on Path Toward Recovery After Failed Direct Bookings Strategy, CEO Says

Skift Blog

Skift Take: American Airlines is going to continue rethinking how its distribution strategy looks in the future.

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The Problem With Travel Brand Marketing – And How To Fix It

Skift Blog

Skift Take: An obsession with prestige can obscure the declining value of traditional media. Travel brands need to re-evaluate their comms and marketing strategies.

Branding 269
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Spirit Airlines in Advanced Talks Over a Bankruptcy Filing, WSJ Says

Skift Blog

Skift Take: The Journal reported that Spirit is looking to bankruptcy after talks with Frontier about reviving a merger broke down.

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Why the New JetBlue Is an East Coast Leisure Airline

Skift Blog

Skift Take: Airlines can have identity crises. As it tries to get back to profitability, JetBlue thinks it knows who it is.

Business 257