Fri.Apr 12, 2024

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The Death of Decision Making

Anthony Cole Training

There have always been two certainties in life – death and taxes. But I have now become convinced that there is a third certainty if you are a salesperson and that is the slow and painful death of decision making.

Sales 268
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Why Indian OTAs Are Now Looking Towards Corporate Travel

Skift Blog

Skift Take: India is a strong source market for business travel. To cater to this robust market, online travel companies in India are diversifying their offerings.

OTA 297
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Nobu Hotel Planned for Sofia, Bulgaria

Hospitality Net

Nobu Hospitality, the renowned luxury lifestyle and iconic hotel, dining, and residence brand, is excited to announce the development of two exceptional properties in Bulgaria - Nobu Hotel and Restaurant Sofia and Nobu Hotel and Restaurant Varna. These properties, owned by BSPF Bulgaria EAD and GHV-Dolphins EAD are set to make a significant mark in the Balkans.

Dining 246
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American Airlines CEO Made $31.4 Million in 2023

Skift Blog

Skift Take: American Airlines CEO Robert Isom received his highest pay in 2023 since he was appointed to the top spot in 2022.

Travel 301
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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2024 summer travel trends revealed

Hospitality Net

Whether it’s rooting on a team at a nearby sporting event, drifting down a lazy river with loved ones at a Play category listing, or enjoying the pool with friends at a beachfront villa, there are plenty of playful adventures awaiting this summer.

Travel 282
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Airbnb Wants To Work With Cities to Enable Renters To Be Hosts

Skift Blog

Skift Take: You can expect Airbnb to run campaigns to push for local laws that would allow renters to put their apartments on Airbnb.

More Trending

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Incentive Travel Is Growing in India as a Performance Booster

Skift Blog

Skift Take: If employees were given a choice between receiving a gift voucher or a "Well done!" from their bosses during an incentive trip, which do you think they'd pick?

Travel 255
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Deloitte: Key forces reshaping the travel and tourism industry

Hospitality Net

Economic, social, and technological shifts are pushing the travel industry toward seismic change. Learn more about these key changes, their implications on the future of travel, and how travel and tourism companies can adapt to meet evolving traveler expectations.

Tourism 260
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Wisconsin Tourism Taps Into Top Chef With Its First National Cable TV Ad

Skift Blog

Skift Take: Forget stereotypes about cheese and beer. Wisconsin believes that hosting Top Chef will translate into highlight the state's culinary offerings and boost tourism to the state.

Tourism 254
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Airbnb pledges $1M to rural tourism exchange program between US and Japan

Hospitality Net

To mark the first ever US – Japan Tourism Year, and in celebration of Airbnb’s mission to connect people from across the world through travel, Airbnb has pledged $1 million to fund a multi-year rural tourism exchange program between the US and Japan with an aim to strengthen economic opportunities through tourism in rural areas in both countries.

Tourism 245
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Top 10 Most On-Time Airlines Revealed – Is Your Favorite On The List?

Skift Blog

Skift Take: There are more than a few surprises in the global top 10, with multiple flag carriers, and even a budget airline, vying for first place.

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Nobu Planned for Varna on the Bulgarian Black Sea Coast

Hospitality Net

Nobu Hospitality, the renowned luxury lifestyle and iconic hotel, dining, and residence brand, is excited to announce the development of two exceptional properties in Bulgaria - Nobu Hotel and Restaurant Sofia and Nobu Hotel and Restaurant Varna. These properties, owned by BSPF Bulgaria EAD and GHV-Dolphins EAD are set to make a significant mark in the Balkans.

Dining 245
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Ask Skift: What Are Summer Travel Trends for 2024?

Skift Blog

Skift Take: As a monster summer travel season is a rapidly approaching, here are some trends worth noting as the industry continues its recovery from the pandemic.

Travel 238
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Hotel mobile check-in: A complete guide

Hospitality Net

Hotel mobile check-in is a technology-driven process that allows guests to check into their hotel rooms using their mobile devices, without the need to queue at the front desk. This innovative service typically involves a hotel’s app or mobile website where guests can confirm their arrival, choose their room, and in some cases, even access their room using a digital key.

Hotels 228
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Caption by Hyatt Chattanooga Breaks Ground

Lodging

CHICAGO—Hyatt Hotels Corporation celebrated the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.

Services 173
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Under Canvas Announces First California Camp, Near Yosemite National Park

Hospitality Net

Set to debut in spring 2025, minutes from the West entrance of Yosemite National Park, the brand’s highly anticipated California camp is now accepting reservations.

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Aligned Hospitality Management Adds The M Solvang to Portfolio

Lodging

PHOENIX, Arizona—Aligned Hospitality Management continued its growth by adding The M Solvang to its portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market. In recent years, Aligned Hospitality Management’s expansion has been marked by acquisitions and diversification into new markets. The M Solvang joins a lineup of boutique properties in Aligned’s portfolio, including The Tuxon in Tucson, Arizona; The Alice in Tucson, Arizona; and Th

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Luxury is growing, and so are we

Hospitality Net

Luxury hospitality epitomizes excellence in every facet of its operation, striving for unparalleled superiority in design aesthetics, offering incomparably attentive service, presenting the most exquisite culinary delights, and providing an exceptionally rejuvenating spa experience.

Services 189
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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CoStar: U.S. Hotel Performance Shows Mixed Results From Previous Week

Lodging

WASHINGTON—U.S. hotel performance showed mixed results from the previous week but positive comparisons year over year, according to CoStar’s latest data through April 6, 2024. U.S. Hotel Performance March 31-April 6, 2024 Percentage change from comparable week in 2023:Occupancy: 64.1 percent (up 4.7 percent)ADR: $156.96 (up 2.1 percent)RevPAR: $100.59 (up 6.9 percent) Among the Top 25 Markets, Philadelphia reported the largest year-over-year occupancy lift (up 17.5 percent to 66.1 percent)

Occupancy 162
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How To Train Your Hospitality Staff for Any Emergency

Hospitality Net

Preparedness is a key element of effective hospitality. Guests at your hotel, resort, or other activity or accommodation should feel safe and looked after at all times. It’s crucial that your hospitality staff is also equipped to handle emergency situations. Learn how to train employees to assess risks, prevent adverse situations, and respond swiftly in times of crisis.

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Springboard Hospitality Collaborates With Procure Impact for Product Sourcing

Lodging

LOS ANGELES, California—Springboard Hospitality announced its collaboration with Procure Impact. By sourcing products from social enterprises, Springboard Hospitality will add new products—ranging from in-room coffee and snacks to wellness products like candles and bath salts—as well as demonstrate its commitment to driving social impact by supporting vulnerable communities through its pledge of 5,000 hours of work.

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The ultimate guide to integrated payments for hoteliers

Hospitality Net

When travellers choose a hotel, they are looking for more than just a place to stay; they want to have an exceptional experience. Their criteria range from exceptional service to personalised details, unique amenities to seamless interactions. Though intangible, the technology that sits behind a hotel operation has a significant impact on the quality of these interactions.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Study: Rising costs affecting meetings & events

Hotel Business

Attendance at live meetings is expected to grow over the next three years as meeting planners face soaring costs; an increased impact of politics on destination selection; and a growing importance of diversity, equity and inclusion of meeting attendees and speakers, according to a Future Partners study. Key to planners’ success will be the use of artificial intelligence (AI) to increase efficiency and improve attendee experience as well as strong partnerships with Convention & Visitors Burea

Events 104
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Hotel X Supercharges Marketing With Automation and Dynamic Content

Hospitality Net

The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data.

Market 189
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Why all hotels need to think local

Hotel Business

By Jon Blakeney Revenue is surpassing pre-pandemic levels in travel, but there’s a new attitude in town. Today’s traveler is looking for a more authentic, culturally immersive and responsible experience. The 2023 American Express Global Travel Trends Report identified that 79% of Gen-Z and millennial respondents said they agree that they would love to partake in a day of the life of locals in the destination they are visiting, while 86% wanted to support local businesses while traveling.

Hotels 98
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Hilton Expands Its Global Footprint with Plans to Enter Five New Markets in 2024

Hospitality Net

Following a robust 2023 where Hilton achieved its largest development pipeline in company history and opened a company record of 24,000 rooms across 132 hotels in the last quarter of the year, Hilton is well-positioned for further growth in 2024.

Pipeline 188
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Camping Beausejour

Webrezpro

Pitch your tent or pull up your RV at Camping Beausejour in Shediac, New Brunswick. This delightful campground has a playground, a heated pool, and an internet cafe where you can answer a few emails if needed. There are even cabins for those who prefer to sleep indoors.

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Transforming Employee Engagement in the Hospitality Industry

Hospitality Net

In the hospitality industry, traditional metrics like revenue performance and guest satisfaction have long been the go-to indicators for assessing a hotel’s business health. However, as businesses increasingly acknowledge the vital role of talent in achieving success, talent retention has emerged as a paramount concern, which we explore in this excerpt from the HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024.

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5 Hotel Digital Marketing Strategies to Boost Direct Bookings

Guest Centric

Reading Time: 5 minutes Hotel digital marketing strategies are crucial to grow direct bookings reduce dependency on intermediaries. As consumer attention spans dwindle and behaviors shift towards a more personalized booking experience, hotels are tasked with not only managing day-to-day operations but also standing out in a crowded digital landscape.

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Increase visibility for your hotel ads or airline ads

Hospitality Net

To build brand awareness and increase revenue, your hotel ads or airline ads need to stand out from the competition — especially when demand is high surrounding highly anticipated events. From football games to concerts, you can show up higher in relevant search results by using sponsored listings to reach passionate, engaged fans when they’re looking to book.

Events 185
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.