Fri.Dec 27, 2024

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Takeaways From NYC’s Near-Ban on Airbnb

Skift Blog

Skift Take: Banning short-term rentals in New York City didn't instantly lead to a wave of affordable housing, although the impact could potentially be different in smaller towns and cities.

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So what is a hotel brand really?

Hospitality Net

I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.

Branding 278
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The Winners and Losers of Europe’s 2024 Airline Battle

Skift Blog

Skift Take: Its a fascinating tale of three huge airline groups. Europes leading network carriers each experienced a very different 2024.

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Key Hospitality Technology Trends to Watch in 2025

Hospitality Net

The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Build a Sustainable Sales Goal Plan for 2025

Anthony Cole Training

We know that salespeople who accomplish their goals do these things consistently: Their goals are written down and they have a plan to achieve them. They have a timeframe that they stick to and their goals are defined and measurable. Lastly, they have an accountability partner or a coach to keep them on track. A sustainable sales goal plan is more than just thinking about and writing down goals.

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Let’s Play 20 Customer Experience (CX) Questions – Part One

Hospitality Net

Lets play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a lightning round style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them. There is a lot here, so Im breaking it into two parts.

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More Trending

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Marriott International Expands Presence in Coastal Xiamen with a Signed Agreement to Debut The Ritz-Carlton Brand

Hospitality Net

Marriott International, Inc. announced the signing of an agreement with Xiamen Green Development Investment Group to introduce The Ritz-Carlton to Xiamen Island in Fujian Province. The Ritz-Carlton, Xiamen will deliver its legendary service and elegant aesthetic to immerse guests in one of Chinas most coveted destinations.

Branding 246
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Capturing Hotel Demand at Scale: How Digital Marketing Automation is Shaping the Future of Hospitality

Hotel News Resource

With personalization now at the core of guest expectations, the ability to deliver targeted, timely marketing across multiple channels is the key to driving bookings. For hoteliers, the challenge is not just how to execute these strategies, but how to do so efficiently and at scale, while ensuring return on investment.

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Bab Samhan, A Luxury Collection Hotel, Diriyah Opens

Hospitality Net

The first hotel to open in Diriyah invites guests to immerse in rich culture, authentic hospitality and traditional architecture.

Hotels 245
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Cordish Companies Set to Launch $270 Million Live! Casino & Hotel in Louisiana in 2025

Hotel News Resource

The Cordish Companies have announced the grand opening of the new $270+ million Live! Casino & Hotel Louisiana is scheduled for February 13, 2025, pending approval from the Louisiana Gaming Control Board.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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October 2024: Fluctuations in the Northwest, stability in the East and South Europe

Hospitality Net

The European hotel market in October 2024 showcased overall stability and moderate growth across various segments. Global occupancy rates improvedslightly to 74.3%, reflecting a +1.0-point increase compared to the previous year. ADR saw a slight decline of -1.0% to 132.7. RevPAR, supported by steady demand, grew marginally by +0.4% year-on-year to 98.6.

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Apple’s Latest IOS 18.2 Email Update: What Hotel Marketers Need To Know

Hotel News Resource

Get ready for the latest Apple iOS 18.2 update to shake up strategies for hotel marketing with a redesign that affects how users engage with emails. As a digital marketing agency for hotels, well remind you that iPhones make up over 50% of the share of smartphones in the U.S., so we dont recommend ignoring this software update.

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UN Tourism Strengthens Collaboration with Austria to Advance Sustainable Tourism

Hospitality Net

In Vienna, UN Tourism Secretary-General Zurab Pololikashvili held high-level meetings, reaffirming Austrias important role in advancing sustainable tourism, including through having six of its villages as members of UN Tourisms Best Tourism Village Programme and the region of Tyrol as one of the latest members of the International Network of Sustainable Tourism Observatories (INSTO).

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Sneak peek: Moncayo, Auberge Resorts Collection

Hotel Designs

Hotel Designs Sneak peek: Moncayo, Auberge Resorts Collection Sneak peek: Moncayo, Auberge Resorts Collection Auberge Resorts Collection has been selected to manage Moncayo, Auberge Resorts Collection, a new beachfront resort and exclusive collection of Resort Villas and Private Residences… Moncayo is a 1,100-acre community on Puerto Ricos pristine eastern shoreline, slated to complete in 2027.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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HVS Asia Pacific Hospitality Newsletter - Week Ending 20 December 2024

Hospitality Net

Mandarin Oriental and Marriott Acquire Luxury Homes Portfolio and Postcard Cabins, Respectively, LIFULL Acquires Four Properties in Japan for JPY5.583 Billion, Winim Acquired Former Glenferrie Lodge in Australia for AUD23 Million, The Standard, Maldives Sold in Maldives.

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Bahia Principe Hotels & Resorts Brand Joins Hyatt's Portfolio in a Strategic Joint Venture

Hotel News Resource

Hyatt Hotels Corporation and Grupo Piero have completed a strategic joint venture, adding the Bahia Principe Hotels & Resorts brand to Hyatts all&inclusive portfolio.

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Hyatt Discloses Exclusive Discussions with Playa Hotels & Resorts N.V.

Hospitality Net

Hyatt Hotels Corporation (the Company or Hyatt) (NYSE: H) disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (Playa) (NASDAQ: PLYA) under which Playa has agreed to negotiate exclusively with Hyatt regarding potential strategic alternatives, which may include the acquisition of Playa by Hyatt.

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Event Management Software: A Comprehensive Guide for Restaurants, Hotels, and Unique Hospitality Venues

Hotel News Resource

Whether you own or manage a venue that provides private dining, venue buyouts, private events, or large parties, this guide will help you learn all about Event Management Software and help you choose one to boost efficiency, increase revenue, and provide seamless customer experiences.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Naif Alrajhi Investment & Accor debut first TRIBE and TRIBE Living in Saudi Arabia

Hospitality Net

Accor, a world-leading hospitality group, and Naif Alrajhi Investment, are proud to announce the signing of the first TRIBE and TRIBE Living addresses in Saudi Arabia within King Salman Park project. This milestone reflects both TRIBEs ambitious global expansion and the Saudi Vision 2030 to create vibrant urban spaces that inspire residents and visitors alike.

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Pullman Residences and Living Set to Open in Yerevan, Armenia in 2027

Hotel News Resource

The global hospitality group Accor has secured an agreement with Armenian real estate operator Technotun, marking the introduction of the Pullman brand to Yerevan, Armenia.

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Visioning 2025: The Top Trends Transforming The Employee Journey

Hospitality Net

Hospitality thrives on human connections. While guest experiences are at the heart of business strategies, the industry is now recognising that exceptional guest journeys are only possible when equal attention is paid to the employee journey. As we approach 2025, the focus on empowering and supporting hospitality professionals is set to transform the industry.

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U.S. Hotel Transactions Revival: A Foresight into 2025

Hotel News Resource

Article - U.S. Hotel Transactions Revival: A Foresight into 2025 - The pace of U.S. hotel deals grew throughout 2024 despite a slower start, and industry experts predict this growth will continue.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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New ibis Styles opens in Tbilisi old town

Hospitality Net

ibis Styles, the design-led economy hotel brand from Accor, today announces the opening of ibis Styles Old Tbilisi. The newly built hotel is located in the heart of Tbilisis historic district within walking distance of the renowned Freedom Square, as well as local shops and cosy cafs. The hotel offers guests a blend of comfort and contemporary style with a creative design inspired by the beauty of the Georgian alphabet.

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Radisson Blu Hotel Opens in Conakry, Guinea

Hotel News Resource

Located in the Kip district, the beachfront hotel offers modern elegance with scenic ocean views and aims to provide a unique experience for business and leisure travelers.

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Should the Revenue Manager Now Be the Total Revenue Manager?

Hospitality Net

Lots of data is pointing to 2025 as a year for hotel occupancy normalization which is the polite way of saying plateau, stagnation or even a modest decline. Hence, in a mostly zero-sum occupancy world, its all about growing revenue per guest.

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Influencers Discuss Arrival of AGI As OpenAI’s O3 Model Ignites AI Hype

Hotel News Resource

While many express awe at its impressive performance across various benchmarks, including exceeding human performance on coding and scientific reasoning tasks, others raise concerns about its high cost and the potential for overhyping its artificial general intelligence (AGI) capabilities.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The ultimate OTA directory for independent hotels

Hospitality Net

Being an independent hotelier is no easy feat. Fierce competition, tight budgets, and limited resources all add to the challenge of securing bookings.

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The Unbound Collection by Hyatt Debuts in Southeast Asia with New Jakarta Hotel

Hotel News Resource

Hyatt Hotels Corporation has announced the opening of Keraton at The Plaza in Jakarta, marking the first Unbound Collection by Hyatt hotel in Southeast Asia.

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MBA in Hospitality: Developing the Most Valuable Leadership Skills

Hospitality Net

You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could get things done used to be prerequisites, but now what it means to be a good manager is changing.

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Taj Puri Resort & Spa Opens

Hotel News Resource

Article - Taj Puri Resort & Spa Opens - The resort is located along the Bay of Bengal, just a short walk from Puri Beach.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.