Fri.May 17, 2024

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The Growing Role of Digital Identity in Today’s Hotel Tech Stack

Hospitality Net

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

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Relationship Selling Begins with Asking the Right Questions

Anthony Cole Training

According to the 2023 Edelman Trust Barometer, “Only 59% percent of the 32,000 global respondents to the firm’s 23rd annual trust and credibility survey trust financial services to do what is right, compared to 75% who trust technology and 71% who trust education and food & beverage companies — the top 3 most trusted industries. In the United States, 57% of consumers trust financial services, an increase of 9 percentage points over 2022 findings.

Consumer 267
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A New Frontier? Carrier Scraps Most Change Fees, Introduces Premium and Business Perks 

Skift Blog

Skift Take: The changes come as the Department of Transportation released a final rule that will require airlines to disclose all fees associated with add-on perks.

Business 303
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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024

Lodging

DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest forecast projects a 2.0 percent increase in RevPAR growth for 2024, down from the 3.0 percent estimated in February 2024. RevPAR is now expected to grow by 3.0 percent for the remainder of the year, driven by international tourists, holiday travel, and limited supply growth.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Margaritaville To Open First Location In Panama

Hospitality Net

Margaritaville, the global lifestyle brand, and Grupo Los Pueblos, the leading developer in the Republic of Panama, announced a new, beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort & Residences Playa Caracol will blend local cultural and architectural traditions to offer a distinctive experience in design and food & beverage, while embracing classic Margaritaville amenities such as 5 o’Clock Somewhere Bar and License to Chill Bar & Grill.

Resorts 289
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The Last Hotel STL Names Maverick Hotels and Restaurants Manager

Lodging

CHICAGO, Illinois—Maverick Hotels and Restaurants announced that it is now managing The Last Hotel STL in Saint Louis, Missouri. Maverick founder and CEO Robert Habeeb made the announcement. The Last Hotel STL has an architectural history and shows the preservation, restoration, and reinvention of the International Shoe Company. Originally opened in 1909, the building has stone carvings, metalwork, and terrazzo floors all in the Neoclassical and Art Deco styles.

More Trending

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Corporate and International Travel Drove Earnings This Quarter

Skift Blog

Skift Take: Companies across the travel industry have recently reported earnings, and we discuss what stood out among airlines and hotels in this week's Skift Travel Podcast.

Travel 264
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CBRE Expects U.S. RevPAR Growth to Improve in H2 2024, Driven by Holiday and International Travel

Hospitality Net

CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter.

Revenue 289
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Banks vs. OTAs: How Credits Cards Took Over Travel

Skift Blog

Skift Take: There is a sea change taking place in how banks – and particularly how credit cards – interact with the travel industry. Watch what Skift Research has to say.

OTA 260
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The Mirage Hotel & Casino to Begin Transformation into Hard Rock Las Vegas on July 17, 2024

Hospitality Net

Hard Rock International (HRI) today announced its plans to cease operations of The Mirage Hotel & Casino as of July 17, 2024, to begin the transformation of the property into the highly anticipated Hard Rock Hotel & Casino and Guitar Hotel Las Vegas (HRHCLV).

Casinos 263
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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2 Expedia Executives Exit After ‘A Violation of Company Policy’

Skift Blog

Expedia said Friday that CTO Rathi Murthy and a top product and engineering official, Sreenivas Rachamadugu, are no longer at the company.

Travel 289
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Whitebridge Latin America & Caribbean Hotels Monitor (May 2024 - Issue 13)

Hospitality Net

Trend trackers in the region reported enormous growth expectations in September 2023, with Dom Rep leading the way (+54% in international arrivals and +39% in groups expected in Q4 2023, compared to the same period in 2019) and US and Canadian demand dominating air bookings. By contrast, traffic to Cancun was showing signs of a slowdown in the same period.

Hotels 246
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Air India-Vistara Loyalty Programs: How Will They Be Combined Post-Merger?

Skift Blog

Skift Take: In its nine years of operations, Vistara's service quality has created a strong base of loyal customers. The new information shared by the airline sheds light on how the merger will impact these customers.

Services 247
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Vision Hospitality Group To Open Moxy Boulder Later This Month

Hospitality Net

Located at 1253 Pleasant Street, Moxy Boulder is strategically situated directly across from the University of Colorado to act as a vibrant hub for the city of Boulder and university community. It will offer 189 thoughtfully designed rooms featuring over 5,300 square feet of indoor and outdoor function space, a state-of-the-art fitness center, and an active lobby which will feature a Moxy Bar and lounge area where hotel guests are greeted with a ’Got Moxy’ cocktail or mocktail at check-in and fo

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Airlines Get a Boost From Business Travel’s Comeback

Skift Blog

Skift Take: Today's podcast looks at aviation's surprise boost, Chase's new perk, and Saudi Arabia's luxury focus.

Business 278
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Placemakr Opens its 17th Property in the Washington DC Metro Area

Hospitality Net

Placemakr, a tech-enabled hospitality and multifamily operator, today announced the launch of its newest flex living property in Washington DC, 81-unit Placemakr Navy Yard. Located just a short walk away from hot-spot neighborhoods Barracks Row and Eastern Market, Placemakr Navy Yard makes good on the company’s promise to reimagine where life happens by empowering its guests with the amenities of home and hospitality when they travel.

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H World’s Ji Hotels: This Chinese Brand Is Heading to Saudi and UAE

Skift Blog

Skift Take: Chinese brand Ji Hotels wants to expand outside its home land, starting with the Middle East.

Branding 276
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Common Sense Would Be Really Nice

Hospitality Net

Businesses are embracing personalization and even micro-personalization. Examples include implementing concierge service to help guests plan their trips, customizing marketing messages, and availing the guest’s favored type of coffee in the room.

Services 189
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Wyndham Hotels & Resorts Appoints Amit Sripathi Chief Development Officer

Lodging

Wyndham Hotels & Resorts appointed Amit Sripathi as chief development officer reporting to the company’s president and CEO, Geoff Ballotti. Sripathi will lead Wyndham’s North American franchise sales team. “Amit’s deep experience in mergers and acquisitions and capital markets focused on the real estate and hospitality sectors at Deutsche Bank and RLJ Lodging are instrumental as we increase our focus on growing our midscale-and-above portfolio while reinforcing our leading position in the re

Resorts 147
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Inside Ilma, Ritz-Carlton’s New 224-Suite Luxury Cruise Liner

Hospitality Net

The Ritz-Carlton wants to give you a virtual tour of its second cruise liner.

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Embassy Suites by Hilton Huntsville Completes Renovation

Lodging

HUNTSVILLE, Alabama, and ALPHARETTA, Georgia—The Embassy Suites by Hilton Huntsville has completed a two-phase, multimillion-dollar renovation. A sky bridge connects the 295-key hotel to the Von Braun Center and sits adjacent to Big Spring International Park. The Embassy Suites Huntsville is operated by Atrium Hospitality. The hotel renovation included: “For 18 years, the Embassy Suites by Hilton Huntsville has served as an award-winning hospitality provider in Huntsville, positively impacting t

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CBRE forecasts RevPAR growth to improve in H2

Hotel Business

CBRE expects RevPAR growth to improve in the second half of the year, following a weaker-than-expected first quarter. The company’s latest forecast projects a 2% increase in RevPAR growth for 2024, down from the 3% estimated in February. RevPAR is now expected to grow by 3% for the remainder of the year, driven by international tourists, holiday travel and limited supply growth.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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CoStar: U.S. Hotel Industry Posts Higher Performance From Previous Week

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance from the previous week and positive comparisons year over year, according to CoStar’s latest data through May 11, 2024. U.S. Hotel Performance May 5-11, 2024 Percentage change from comparable week in 2023:Occupancy: 66.1 percent (up 2.1 percent)ADR: $162.14 (up 4.4 percent)RevPAR: $107.24 (up 6.6 percent) Among the Top 25 Markets, San Francisco reported the highest year-over-year increases in each of the three key performance metrics

Occupancy 147
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Maya restaurant is now open in LEVEN Manchester’s landmark

Hotel Designs

Hotel Designs Maya restaurant is now open in LEVEN Manchester’s landmark Maya restaurant is now open in LEVEN Manchester’s landmark Manchester’s most anticipated new restaurant of 2024 has landed in LEVEN Manchester’s heritage building on the corner of Chorlton Street and Canal Street… MAYA, the new three-storey bar and restaurant from the team behind Isabel Mayfair, is now open.

Dining 105
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Travel Trends 2024: Breaking Boundaries

Hospitality Net

Travel in 2024 and beyond

Travel 188
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Product watch: UNITY from Edmund Bell

Hotel Designs

Hotel Designs Product watch: UNITY from Edmund Bell Product watch: UNITY from Edmund Bell UNITY is a a transformative double-sided blackout fabric from Edmund Bell. This pioneering fabric combines high-grade functionality with a distinct aesthetic that complements the unique demands of the hospitality industry… UNITY blackout fabric from Edmund Bell combines elegance with a versatility, which makes it perfect in hotel environments.

Scale 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Talbot Commons Pocket Hotel

Webrezpro

Book yourself a stay at Talbot Commons Pocket Hotel. Located in Taylor, Texas, this boutique hotel comes with a 1950s retro theme. There’s free Wi-Fi, contactless check-in, and plenty of restaurants nearby if you need a bite to eat, from pizza to Chinese cuisine.

Hotels 87
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Case study: d line and ÄNG, crafting harmonious outdoor experiences

Hotel Designs

Hotel Designs Case study: d line and ÄNG, crafting harmonious outdoor experiences Case study: d line and ÄNG, crafting harmonious outdoor experiences Every design detail at ÄNG, which inludes the iconic architectural hardware from d line, is meticulously curated to create a space that is both elegant and inviting… In the realm of hospitality design, where every element contributes to the overall guest experience, the combination of nature and architectural originality creates spaces that t

Dining 95
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Rentyl Resorts, Davidson partner to manage first Embassy Suites condo/resort

Hotel Business

Rentyl Resorts and Davidson Hospitality Group have partnered on a first-of-its-kind condominium project with Embassy Suites. Embassy Suites by Hilton Orlando Sunset Walk is a five-building condominium project being developed by Sunset Walk Residences LLC. Rentyl and Davidson are responsible for the onsite management, sales, marketing, revenue and call center management of the units.

Resorts 64
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Preview: what to expect at Clerkenwell Design Week 2024

Hotel Designs

Hotel Designs Preview: what to expect at Clerkenwell Design Week 2024 Preview: what to expect at Clerkenwell Design Week 2024 Clerkenwell Design Week (CDW) is back in the UK capital next week for its 2024 edition, marking its 15th year as a global design festival. The upcoming event is preparing to elevate the experience with new venues, expanded exhibition spaces, thought-provoking installations and a stronger-than-ever line-up of both British and international brands… With more than 600

Events 95
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.