Mon.Nov 27, 2023

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Expedia, Airbnb and Uber Stop Advertising on Elon Musk’s X

Skift Blog

Skift Take: These advertising blocks aren't necessarily long-term decisions so these brands could be back on X at some point when this controversy fades.

Branding 361
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Safeguarding Data: Concord Hospitality CIO on Preventing Cybercrime

Lodging

Unlike building security, cybersecurity is an area where criminals are continually finding new technological means to their ends. Thus, hotel operators must stay up to date on best practices to fend off data theft. “Cyber threats are continuously evolving,” said Brian Cornell, chief information officer at Concord Hospitality, which manages nearly 150 hotels.

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New Speakers Added to Skift Global Forum East Lineup

Skift Blog

Skift Take: We continue to add new speakers to the Skift Global Forum East conference lineup, most recently top industry leaders from Accor, Air France-KLM, Jumeirah, Emirates, and more.

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Nutrition on the Go: Helping Guests Maintain a Healthy Lifestyle When Traveling

Lodging

Whether hitting the road on a new adventure or jetting off for a business venture, maintaining a healthy lifestyle is a priority that many of today’s travelers carry with them on their trips. One of the biggest focuses of these health-conscious travelers is nutrition. By understanding traveler preferences, hoteliers can help their guests maintain their healthy habits when traveling—improving satisfaction scores and building loyalty.

Travel 305
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Choice Hotels to Nominate Directors to Wyndham Board, Says Reuters

Skift Blog

Skift Take: Choice Hotels has made yet another, more assertive move in its hostile takeover bid of rival Wyndham. It looks like shareholders will be voting on a potential merger when they consider board elections in May.

Hotels 323
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Exclusive: Craig Bond joins Pan Pacific Hotel Group to lead operations

Hotel Management

Experienced hotelier Craig Bond has taken up a new role of Senior Vice President – Head of Operations at Pan Pacific Hotels Group (PPHG), marking his return to the group after almost eight years. Bond joins from La Vie Hotels and Resorts, where he spent the last two years as Managing Director, growing operations across Australia, Bangladesh, Cambodia, Maldives, Sri Lanka, Thailand, Ukraine and Vietnam.

More Trending

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Inauguration: ENSP becomes The World’s Largest Campus dedicated to the “Sweet Arts”

Hospitality Net

The École Nationale Supérieure de Pâtisserie (ENSP), a world-renowned benchmark in the pastry-making and ice-cream-making arts located in Yssingeaux (Haute-Loire, France), officially inaugurated the new extension to its 2,300sqm campus on Friday the 24th of November.

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CoStar: U.S. Weekly Hotel Performance Shows Mixed Results

Lodging

WASHINGTON—U.S. hotel performance showed mixed year-over-year comparisons, according to CoStar’s latest data through Nov. 18, 2023. U.S. Hotel Performance November 12-18, 2023 Percentage change from comparable week in 2022Occupancy: 62.4 percent (down 0.6 percent)ADR: $156.47 (up 7.0 percent)RevPAR: $97.61 (up 6.3 percent) Among the Top 25 Markets, Boston saw the largest year-over-year occupancy lift (up 11.0 percent to 77.2 percent).

Occupancy 182
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Asian countries lead in absolute RevPAR, while South America highlights recovery

Hospitality Net

STR’s global “bubble chart” update as of 11 November 2023 showed 79% of markets with growth in revenue per available room (RevPAR) compared to 2019. Different from the previous update, more markets outside of Europe have taken the top positions in recovery as winter approaches in the Northern Hemisphere.

Revenue 246
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Noble House Chooses Infor’s Property Management System

Lodging

NEW YORK—Infor announced that Noble House Hotels & Resorts selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) of record. The organization decided to remove its existing PMS system and fully standardize it on the Infor cloud-based platform. Noble House has completed go-lives at 10 properties, with an additional 12 slated for 2024.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Real Hospitality Group Expands Partnership with Stayntouch, Deploying Cloud PMS to Two New Properties

Hospitality Net

Stayntouch, a global leader in flexible cloud hotel property management systems (PMS) and guest-centric technology, has announced a significant expansion of its partnership with Real Hospitality Group (RHG), one of the fastest-growing hotel management companies in the United States, ranking in the top 15. RHG is furthering its collaboration with Stayntouch by implementing its intuitive cloud PMS system at two upscale New York properties — The Tillary Hotel Brooklyn and The FIDI Hotel in Manhatta

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Waldorf Astoria Las Vegas Completes Phase One of Renovation

Lodging

LAS VEGAS—The Waldorf Astoria Las Vegas announced the phase one completion of a property-wide transformation, which includes a floor-to-ceiling redesign of all guestrooms and suites; upgrades to all 15,000+ square feet of meeting and event space; and a new arrival experience with the redesign and relocation of the 23rd-floor lobby and front desk to the ground floor.

Events 173
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Radisson Hotel Group further expands its portfolio in Nigeria

Hospitality Net

The hotel’s array of Scandinavian inspired accommodation will range from contemporary standard rooms to expansive executive suites, including a presidential suite.

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IHG Hotels & Resorts Opens a New Crowne Plaza in Canada

Lodging

ATLANTA—IHG Hotels & Resorts recently opened a new Crowne Plaza hotel in Saint John, New Brunswick, Canada, following a conversion and renovation. Located near Saint John Airport and within walking distance to downtown Saint John, Crowne Plaza Saint John Harbour View offers a range of spaces and amenities for business or leisure including 135 guestrooms, 5,500 square feet of meeting spaces, and a business center.

Resorts 162
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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A brand-new Mercure hotel to open in Oradea

Hospitality Net

ACCOR, A LEADING GLOBAL HOSPITALITY GROUP, ANNOUNCES THE SIGNING OF A FRANCHISE AGREEMENT WITH LOCAL PARTNER GRAND HOTEL WEST, A FAMILY-OWNED HOTEL AND F&B BUSINESS. THE PARTNERSHIP WILL RESULT IN THE OPENING OF A NEW MERCURE HOTEL IN ORADEA IN EARLY 2026.

Branding 260
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IndiGo Gains Edge as Launch Carrier for New Noida International Airport: India Report

Skift Blog

Skift Take: Being the inaugural carrier at one of India's newest airports gives IndiGo a strategic advantage.

Tourism 196
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How cognitive distortions affect employee performance

Hospitality Net

Our brains are a remarkable tool that we rely on for guidance and understanding. Trusting in our own cognitive abilities is essential, as it allows us to navigate through life’s challenges, recognize potential threats, and seek meaningful connections. It is through our brain’s intricate wiring that we can detect danger, attract potential partners, and solve the problems that come our way.

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Web Exclusive: Nipping guest complaints in the bud

Hotel Business

Most people love surprises, but not everyone, especially a hotel GM who has just found out a guest complaint after it’s become a crisis. Fortunately for many, including all hotels managed under National Hospitality Services (NHS) , a digital approach from Quore makes it so that a burst pipe in a guest’s room doesn’t burst a GM’s bubble. Kelly Haas, director of training and development, NHS, uses Quore’s software at all 40 of her company’s properties.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Coffee or Tea? What is Trending Now

Hospitality Net

The gross profit margin for a cup of coffee or tea can reach 95% or more for restaurants. Who doesn’t want to sell more drinks? Let’s check out the latest coffee and tea trends to ensure we stay on top.

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STR Global Hotel Industry Update - Asian Countries Lead in Absolute RevPAR, While South America Highlights Recovery

Hotel News Resource

STR's global update as of 11 November 2023 showed 79% of markets with growth in revenue per available room (RevPAR) compared to 2019. Different from the previous update, more markets outside of Europe have taken the top positions in recovery as winter approaches in the Northern Hemisphere.

Revenue 109
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NexGen Hotels Acquires Holiday Inn in St. Petersburg, Florida

Hospitality Net

NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of the Holiday Inn St. Petersburg West. Located at 1200 34th Street North, the 129-room hotel will be managed by Genuine Hospitality Group of St. Louis, Missouri.

Hotels 241
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Hotel San Cristóbal unveils new layers of luxury

Hotel Designs

Hotel Designs Hotel San Cristóbal unveils new layers of luxury Hotel San Cristóbal unveils new layers of luxury Hotel San Cristóbal, the Bunkhouse group’s first international property, has revealed a handful of new additions to the boutique property. We stepped inside for a closer look… Initially opened in 2017, the latest additions to Hotel San Cristóbal mark a new chapter for the 32-key beachfront hotel and includes the debut of an al fresco restaurant, Cosecha, along with new oceanfront

Dining 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Indian Hospitality Industry: Navigating Recovery and Embracing Transformation in 2023

Hospitality Net

In the dynamic landscape of India’s travel and tourism industry, 2023 marks a year recovery. This is the key finding of the inaugural Indian Accommodation Barometer – a joint project between Booking.com and Statista.

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Grand Hyatt brand set to debut in Utah

Hotel Designs

Hotel Designs Grand Hyatt brand set to debut in Utah Grand Hyatt brand set to debut in Utah Slated for late 2024, Grand Hyatt Deer Valley will expand Hyatt’s brand presence in a vibrant resort market… Hyatt has announced the planned expansion of the Grand Hyatt brand in Park City, Utah. Grand Hyatt Deer Valley will mark the debut of the Grand Hyatt brand in Utah and will be located at the Deer Valley Resort.

Branding 105
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Inspiring Meaningful Connections Through the World’s First Work, Stay, Play Ecosystem

Hospitality Net

An appealing ambience, a privileged location, convenient amenities, and an ethos focused on human connection are common characteristics looked by newer traveler generations.

Travel 233
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10 Hotel Trends to Watch in 2024

Guest Centric

Reading Time: 6 minutes In the aftermath of a robust resurgence in the travel industry throughout 2023, hotels are gearing up for a transformative 2024, marked by shifting consumer preferences and the rise of cutting-edge technologies to help hotels address increasingly complex consumer and operational demands. This article explores the top 10 trends poised to redefine hotels and the.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Sandman Hotel Group Opens In Glasgow

Hospitality Net

Sandman Hotel Group (United Kingdom & Ireland), the leading Canadian hospitality company, is excited to announce the opening of its first hotel in Glasgow, Scotland - following a glittering Grand Opening held in the property to mark the occasion.

Hotels 232
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Digital disruption: how hotels are embracing change

eHotelier

The strategic adoption of new technologies not only amplifies guest attraction but also catalyzes heightened revenue and a sustained competitive edge.

Revenue 116
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Whitbread gets the go ahead for Bognor Regis seafront hotel

Hospitality Net

Whitbread Plc, the UK’s leading hospitality group and owner of Premier Inn, has been granted planning permission for a 116-bedroom hotel on Bognor Regis seafront by Arun District Council.

Hotels 231
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NexGen Hotels acquires St. Petersburg Holiday Inn

Hotel Business

NexGen Hotels , a hotel development and management company based in Itasca, IL, has acquired the Holiday Inn St. Petersburg West. The 129-room hotel will be managed by St. Louis-based Genuine Hospitality Group. Located about three miles from downtown St. Petersburg, the property is also close to Tropicana Field, the Dali Museum, Morean Arts Center, Duke Energy Center for the Arts – Mahaffey Theater and Al Lang Stadium.

Hotels 69
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.