Skift Blog
JULY 19, 2024
Skift Take: Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly affected.
Hospitality Net
JULY 19, 2024
The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will redefine the landscape of resorts. This article delves into the key trends and predictions shaping the future of resorts, offering insights into what guests and industry stakeholders can expect in the coming years.
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Skift Blog
JULY 19, 2024
Skift Take: An IT outage early Friday morning sent the world reeling as it affected banks, healthcare and airlines. The airline industry is currently experiencing thousands of disruptions, and it could take days for carriers to bounce back.
Anthony Cole Training
JULY 19, 2024
The concept of cross-selling tends to evoke skepticism and wariness. Over time, this skepticism has arisen due to some individuals with good intentions although accompanied by undesirable practices. Pushing product is often another term used for cross-selling & up-selling strategies. Let’s explore why this skepticism about cross-selling exists.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
JULY 19, 2024
Skift Take: Negotiations between American and its flight attendants became so tense that their union told members to be prepared to strike this summer. The tentative deal now makes it unlikely that flight attendants could stage a summer strike.
Lodging
JULY 19, 2024
When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin, Texas-based fintech startup Grazzy, put it. This year, however, Lemmer’s company has seen “considerably more interest in terms of actually buying the software.” As a result, “we are seeing more of what we call ‘flow’ among our client hotels—more dollars being tipped per room digitally than ever before,” said Lemmer, whose […] The post 6 Advantag
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
JULY 19, 2024
North Korea plans to open its much-talked about Wonsan-Kalma Coastal Tourist Zone in less than a year, with an inauguration set for May 2025.
Hospitality Net
JULY 19, 2024
Primland, Auberge Resorts Collection, a premier resort nestled in Virginia’s Blue Ridge Mountains, today debuts a significant redesign effort that redefines back-to-nature luxury and sensibility in the Southeast. In collaboration with renowned design firm, Chad Dorsey Design, the renovation introduces fully refreshed public spaces, a new signature restaurant, Leatherflower, as well as two brand new Mountain Top Tree House Suites, representing the ultimate in elevated accommodations overlooking t
Skift Blog
JULY 19, 2024
Skift Take: As more people in India are seeking upscale living options that blend luxury with convenience, IHCL is leveraging its strong brand and hospitality expertise, to step into this space to meet these evolving demands.
Hospitality Net
JULY 19, 2024
At HITEC 2024, Simone Puorto had an insightful conversation with Joe Youssef, Executive Vice President of Commercial for North America at Amadeus. They discussed the evolving role of technology in hospitality, the impact of data on decision-making, and the future trends shaping the industry. This interview is part of our HITEC 2024 series, bringing you key insights from leading industry experts.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Skift Blog
JULY 19, 2024
Skift Take: Despite facing backlash due to the housing crunch in many cities, Europe's short-term rental market is booming this summer.
Hospitality Net
JULY 19, 2024
In the rapidly evolving hospitality industry, Artificial Intelligence (AI) is becoming an increasingly valuable tool for hotels. However, implementing AI solutions comes with its own set of challenges.
Skift Blog
JULY 19, 2024
Skift Take: Chatbots are relying on 20 years of bad travel writing, while travel advisors can be a real source of truth.
Lodging
JULY 19, 2024
GHENT, Belgium—Lighthouse announced the release of Channel Manager, an AI-powered solution that impacts pricing, promotion, and distribution for independent hotels. Building on the recent acquisition and integration of Stardekk into the Lighthouse platform, this announcement updates channel management for independent hotels by addressing the long-standing limitations of static pricing, promotion, and distribution technologies.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Skift Blog
JULY 19, 2024
Skift Take: Today's podcast looks at the chances of a new deal for Hyatt, United's latest reactions to the low-cost carrier model, and destinations' methods for calculating visitor numbers.
Hospitality Net
JULY 19, 2024
In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Joe Pettigrew, Chief Commercial Officer at EOS Hospitality, reveal an industry truth that a hotel’s NOI should be the number one priority for revenue maximization. Pettigrew shares an honest perspective on commercial strategy — explaining that loyalty percentages, direct booking percentages, social media followers, email open rates, all mean nothing without property-specific plans to drive NOI.
Skift Blog
JULY 19, 2024
Skift Take: Air France-KLM said revenue will come in below what it was expecting due to the Paris Olympics, but CEO Ben Smith sees value in the global exposure.
Hospitality Net
JULY 19, 2024
Take my hotel valuation quiz, and if you come within 5% plus or minus of the value, I will send you a free copy of my Hotel Market Analysis and Valuation Software—a $250 value—and recognize your achievement in my next Rushmore on Hotel Valuation newsletter. If you don’t come up with the correct value, I will give you a $200 off coupon so you can purchase the software for $50.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Lodging
JULY 19, 2024
JACKSON HOLE, Wyoming—SpringHill Suites Jackson Hole, a 121 all-suite property centrally located in downtown Jackson, Wyoming, has announced the completion of its property-wide redesign and transformation. Inspired by the nature of the surrounding area and Teton Range, the renovations encompass enhancements across the property including a refresh to all suites; a new arrival experience with the redesign of the lobby and added business center; updated touches to the fitness center; and upgrades t
Hospitality Net
JULY 19, 2024
There was a recent discussion on LinkedIn about the need for maintaining rate parity in hospitality and its implications.
Lodging
JULY 19, 2024
NORTH BETHESDA, Maryland—Choice Hotels International, Inc., announced it signed an agreement with Entegra. Choice branded hotel owners will have access to over 3,000 suppliers worldwide on Entegra’s digital group purchasing organization platform. This agreement will help hotel owners make food-purchasing decisions. “Entegra is proud to partner with Choice Hotels, one of the largest and most successful lodging companies in the world,” said Entegra Global CEO Damien Calderini.
Hospitality Net
JULY 19, 2024
Two of the world regions, the Americas and Asia Pacific, showed a year-over-year increase in hotel pipeline activity at the end of the second quarter, according to June 2024 data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Designs
JULY 19, 2024
Hotel Designs Tarkett Atelier – colour coded for design success Tarkett Atelier – colour coded for design success Tarkett Atelier was a well-trodden destination for visitors looking to explore the transformative power of colour and experience the latest specification tech at this year’s Clerkenwell Design Week. We revisited the showroom to take a closer look at its colourful collaboration… The three-day CDW design fest featured an action-packed programme in the Tarkett London showroom , ce
Hospitality Net
JULY 19, 2024
At HITEC 2024, Simone Puorto sat down with Tim Hansen, Vice President of Sales Hotels & Resorts at Agilysys. They discussed the latest trends in hospitality technology, the importance of guest choice, and the future direction of property management systems. This interview is part of our HITEC 2024 series, bringing you key insights from industry leaders.
Hotel Business
JULY 19, 2024
Kimpton Hotels & Restaurants , part of IHG Hotels & Resorts ‘ luxury and lifestyle portfolio, has revealed that the Kimpton Claret Hotel has opened in Denver’s Belleview Station neighborhood. It is the brand’s second hotel in Denver. “We are excited to open our doors as the first lifestyle boutique hotel in this area,” said Kimpton Claret GM Keith Siebenaler.
Hospitality Net
JULY 19, 2024
In the last 12 months, company insolvencies have increased in the hospitality sector more than in any other sector, according to the latest insolvency figures for England and Wales. In fact, the sector comprises 16% of all recorded company insolvencies in the same time period.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Tech
JULY 19, 2024
Although the July 19 incident was not a cyber attack, there are useful precautions that hotels and restaurants must take to prevent future disruption.
Hospitality Net
JULY 19, 2024
The hospitality industry goes through shifts in travel and tourism, requiring hoteliers to react accordingly. Not only this, but each hotel will have ebbs and flows dependent on its locale, client base, affiliations, and offerings. The importance of seasonal planning in the hospitality industry cannot be overstated.
Hotel Speak
JULY 19, 2024
Whether you accept transient or group business to your hotel is more than just a revenue management question. It’s also a risk management question. How much are you willing to risk? And what is the philosophy of the hotel, the ownership, the general manager, and other stakeholders? Do they want to take a high risk and get a high return, or do they want to minimize the risk for a more reliable income?
Hospitality Net
JULY 19, 2024
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is pleased to announce a new strategic partnership with Virgin Limited Edition. With immediate effect, Mont Rochelle (Franschhoek, South Africa), Necker Island (Necker Island, British Virgin Islands), The Lodge (Verbier, Switzerland), Ulusaba (Sabi Sand, South Africa), Mahali Mzuri (Maasai Mara, Kenya), Son Bunyola Hotel & Villas (Mallorca, Spain), The Branson Beach Estate (Moskito Island, British Virgin Islands), Kasbah Ta
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