Tue.Mar 26, 2024

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Hilton CEO Chris Nassetta Talks Hotel Pipeline, Loyalty, and More

Skift Blog

Skift Take: In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions.

Pipeline 337
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Hampton by Hilton Reaches 3000th Hotel Milestone

Lodging

Hampton by Hilton celebrated the opening of its 3000th hotel. The Hampton brand is known for its several hospitality mainstays, such as hot breakfast with The Hampton Waffle, all-white bedding, and curved shower rods. In addition to the opening of its 3000th hotel, this year marks a year of milestones for Hampton, including the brand’s 40th anniversary, entry into its 40th country, and a groundbreaking entry into its fifth continent, Africa.

Hotels 299
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Indians Top List for Increased Travel Spend — India Report

Skift Blog

Skift Take: Until recently, travel was seen as a luxury and once-a-year activity by Indians. International trips were even more infrequent. The new generation of Indian travelers is changing that.

Travel 323
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Welcoming a Challenge

Lodging

What initially inspired you to get into the hospitality business? Prior to joining the hospitality industry, I was a consultant who spent countless nights on the road. I saw first-hand how important it was to my routine to have a warm welcome and a great guest experience. I saw that this is an industry that is ultimately about taking care of people, and that’s a mission I believe in.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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China’s Outbound Tourism Rebounds with Visa-Free Boom and Surge in Middle East Travel

Skift Blog

Skift Take: 2024 may be the first “back to normal" year for China's outbound travel since the pandemic, and Chinese tourists are leaning towards destinations with simpler visa processes.

Travel 313
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Courtyard by Marriott Debuts in Perth, Australia

Hospitality Net

Courtyard by Marriott®, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today celebrated the opening of Courtyard by Marriott Perth, Murdoch, marking the brand’s entry in Western Australia. Developed in partnership with leading Western Australian property developer Hesperia, the hotel is located in Murdoch, Perth’s fastest-growing urban catchment and features an all-day contemporary dining venue, Substance Restaurant & Bar, as well as flexible spaces for meetings and a

Dining 264

More Trending

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Luxury arrival: Rosewood to open all-suite resort in Barbuda

Hotel Management

Rosewood Hotels and Resorts has revealed the secluded island of Barbuda will welcome its latest Caribbean escape as the brand looks to further expand into this highly coveted region. Developed by Murbee Resorts and set to open in 2028, Rosewood Barbuda will bring an intimate expression of Rosewood’s ultra-luxury hospitality experience to the island, featuring 50 resort suites and 35 Rosewood Residences.

Resorts 246
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Four Seasons Yachts: 5 Facts and First Look at 2026 Itineraries

Skift Blog

Skift Take: Superyachts run by the Four Seasons brand are creating a buzzy new offering. Competitors include Marriott's Ritz-Carlton and Accor's Orient Express.

Branding 312
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The St. Regis Washington, D.C. Unveils Extensive Renovation

Hospitality Net

The St. Regis Washington, D.C. is proud to reveal a new era of glamour at the capital city’s best address following an extensive redesign and renovation of its guest rooms, suites and select public spaces. The hotel’s renovation reflects the building’s enduring legacy - it has been a staple in downtown D.C. since 1926 - while infusing a refreshed palette and luxurious finishes across seven floors of reimagined guest rooms and suites.

Hotels 246
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Hawaii’s New Message to Tourists: ‘Maui Is Ready’

Skift Blog

Skift Take: Maui is ready for its close-up, according to a new marketing campaign. If tourism doesn't rebound soon, valuable talent may leave.

Tourism 311
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Allbridge and Uniguest Partner to Accelerate PropTech Adoption Throughout Hospitality and Senior Living Markets

Hospitality Net

Allbridge, a leader in property technology (PropTech) solutions for the hospitality, multifamily, and senior living industries, today announced its certification as a Uniguest Digital Engagement Platform installation and reseller partner for North American hospitality and senior living customers. This partnership marks the organization’s joint commitment to making a positive impact on the lives of seniors and their families to deliver advanced solutions to create meaningful experiences for senio

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Is EasyJet Heading for Heathrow? ‘Let’s See’ Airline CEO Says

Skift Blog

Skift Take: Speaking to Skift, easyJet CEO Johan Lundgren confirmed that the West London hub is on the low-cost carrier's radar.

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How to effectively use email marketing in hospitality in 2024

Hospitality Net

You send dozens or hundreds of emails to guests every day. You check your open rates, CTR and even unsubscribe rate and see that things are not going as good as they were before. Is there anything you could be doing differently?

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The New Business Travel Mega Merger

Skift Blog

Skift Take: Today's podcast looks at a corporate travel mega merger, Boeing's C-suite shuffle, and Booking.com's sustainability retreat.

Travel 292
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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IRIS launches new UI & mobile ordering features to unlock upsell and revenue potential

Hospitality Net

IRIS, a global leader in digital ordering for the hospitality industry, today announces a suite of new features which are now available across its mobile ordering platform. Each one has been developed to positively impact operational efficiency and revenue for operators at the back end, whilst at the same time enhancing the guest experience to encourage orders and loyalty at the front end.

Upsell 240
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LivAway Suites Begins Project Development Near Seattle

Lodging

SALT LAKE CITY—LivAway Suites has started construction on their next project in Renton, Washington, just minutes from SeaTac International Airport and downtown Seattle. Following the announcements of a new LivAway Suites groundbreaking in Syracuse, New York, the appointment of Lori DeLeon as the new vice president of national sales, and the recent launch of its reservation system, the hospitality group is now bringing LivAway Suites to the Greater Seattle area. “The Renton area is home [&#

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Auberge Resorts Collection to Manage Iconic Shore Club, Auberge Resorts Collection in Miami Beach

Hospitality Net

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been appointed by the Miami-based global developer Witkoff and Monroe Capital to manage The Shore Club Resort & Residences, Auberge Resorts Collection in Miami Beach, Florida. The reimagining of this icon in the heart of Miami - set to open in 2027 - will see it restored and elevated to welcome the world’s most discerning individuals once again, not just as a hotel, but as the city

Resorts 239
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Allbridge and Uniguest Expand Partnership Capabilities

Lodging

RALEIGH, North Carolina, and NASHVILLE, Tennessee—Allbridge announced its certification as a Uniguest Digital Engagement Platform installation and reseller partner for North American hospitality and senior living customers. This partnership marks the organization’s commitment to deliver solutions to create experiences for senior living residents and hotel guests.

Services 162
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Reimagining Global Hospitality – The AI Hotel of the Future

Hospitality Net

BLLA proudly presents a new book from a coveted partner, KiwiTech: Reimagining Global Hospitality: Envisaging the AI Hotel of the Future. Written by the author trio Alexander Mirza, Sahar Cain and Gurvinder Batra, this book investigates the tremendous impact of artificial intelligence on the hospitality sector and offers a strategic roadmap for the future.

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Lancemore unveils Cleveland Estate following multi-million-dollar refurbishment

Hotel Management

Lancemore Hotel Group has unveiled Cleveland Estate as the first property under its new sister brand, LMG Collection. The property, formerly Cleveland Winery, officially reopened in February 2024 following a multi-million-dollar refurbishment, revealing a relaxed retreat in a Victorian-era setting with 50 new-look guest rooms and suites, surrounded by a vineyard, gardens and farmland.

Dining 147
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Hapi Taps Two Hospitality Technology Veterans for VP Roles

Hospitality Net

Hapi, the industry’s leading platform for fast and cost-effective connectivity between systems, is excited to announce the appointment of two hospitality technology industry veterans: Ben Heiland as VP of Business & Professional Services and Cesar Mendoza as VP of Solutions Design & Development.

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Exclusive: strong start for WA’s first Courtyard by Marriott hotel as healthcare precinct drives occupancies

Hotel Management

Marriott International has delivered its fifth hotel in Western Australia with the opening of Courtyard by Marriott Perth, Murdoch, marking the brand’s entry into the state. Developed in partnership with Western Australian property developer Hesperia, the 150-key hotel is set within the Murdoch Health and Knowledge Precinct, in Perth’s fastest-growing urban catchment.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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4 email campaign examples for Ramadan and Eid al-Fitr

Hospitality Net

Ramadan is a special time for Muslims, with over 2 billion people worldwide joining in the celebration. It’s about coming together with loved ones, enjoying those daily Iftar gatherings, and wrapping it all up with the joyous festivities of Eid al Fitr.

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Luxury flying: Singapore Airlines upgrades popular Premium Economy cabin with all-new offerings

Hotel Management

Singapore Airlines has unveiled its revamped Premium Economy Class in-flight experience, which includes an improved and expanded selection of food and beverage options, as well as a new amenity kit. Available on flights from March 31, 2024, Premium Economy Class customers will now be offered a glass of Charles de Cazanove Brut Tradition NV champagne shortly after take-off.

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Versace Hotel Opens in Macau

Hospitality Net

Versace has inaugurated a brand-new hotel in Macau, featuring 271 rooms spread over three towers and 12 levels. This establishment, Palazzo Versace Macau, represents the brand’s inaugural resort venture in Asia, showcasing a blend of classical Baroque and Ancient Greek architectural influences under the artistic guidance of Donatella Versace. Throughout the premises, Versace’s iconic Milanese elements such as the Medusa emblem, Greca design, and Barocco motif are interwoven with traditional Chin

Hotels 130
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Exclusive: design, dining and digital front of mind for TFE in 2024

Hotel Management

In the 22 nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, TFE Hotels Chief Executive Officer, Antony Ritch, reveals an innovative new hotel “lab” is in the final stages of development in Berlin.

Dining 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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C&W Market Beat 2023 – Hotel Investment In Europe

Hospitality Net

Across the year, 787 properties were sold comprising 106,000 rooms and totalling €16.9 Bn in value. This remains significantly below 2019 levels but is only 4% short of the 2022 total. In the last quarter, volumes reached €5.4 Bn, a 13% increase relative to Q4 2022 (€4.8 Bn).

Marketing 130
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Sleep, the most important investment you can make

Hotel Management

When guests are choosing accommodation for their next trip, sleep is often the last thing on their mind. Hotel stays often centre around leisure and tourism, or business meetings – all of which require guests to feel energised and ready for the day ahead. Whether it’s for work or play, quality sleep is crucial to guest satisfaction but most importantly, critical in the success of the guests’ following days.

Consumer 130
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IHG Introduces New Suites Brand Prototype Variations

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,300 hotels across 19 global brands, today announces the availability of new prototype options for its three suites brands – Staybridge Suites, Candlewood Suites and Atwell Suites. By expanding design choice, IHG provides greater flexibility for developers across a range of site configurations and market types while also maintaining the experiences guests expect in the rapidly growing suites space.

Branding 130
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Consumers booking wellness treatments on shorter lead time

eHotelier

New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue

Consumer 115
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.