Thu.Apr 11, 2024

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DerbySoft Acquires Pkfare and Expands into Airline Industry

Skift Blog

Skift Take: DerbySoft is one of those companies that lives in the background of the travel industry but plays an important role. It's behind the online sales for many hotels, and now it is for airlines, too.

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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

Vibe Hotel Melbourne Docklands has begun welcoming guests following its official opening on Monday April 8. The 273-room hotel, formerly Four Points by Sheraton, is owned by MA Financial Group and operated by TFE Hotels. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations.

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Straight From The Source: Chef John Csukor

Lodging

From menu engineering to reducing food waste, Entegra Procurement Services remains keenly focused on boosting the F&B bottom line for hoteliers, as well as enhancing guest satisfaction. The company weaves together comprehensive F&B solutions and trends in a number of areas through both a video interview with John Csuzkor, head of culinary, North America, at Entegra, as well the research-based whitepaper.

Services 290
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Key appointments: 25hours Sydney, Langham Hospitality Group, Marriott International and more

Hotel Management

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Kypriotis brings over 20 years of hotel industry experience, having started her career with Stamford Hotels and Resorts and worked across various managerial positions within hotel operations at Accor.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Why Has Lufthansa Canceled Flights to Iran But Austrian Airlines Keeps Flying?

Skift Blog

Skift Take: The cancellations come as U.S. intelligence reports suggest an attack on Israeli assets by Iran or its proxies could be imminent.

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Exclusive: Travel and Leisure Co ‘laser focused’ on entering new countries and markets this year

Hotel Management

In the 22nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, Travel and Leisure Co. President and Managing Director, International Operations, Barry Robinson, reflects on a “tremendous” year and reveals plans to enhance and grow the company’s resort portfolio and geographic reach in 2024.

Travel 246

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Fiji Airways, with Wayfarer broadcast onboard, wins Best Inflight Entertainment in South Pacific

Hotel Management

Fiji Airways has taken out the Airline Passenger Experience Association’s (APEX) Best in Entertainment award for the top inflight entertainment offering in the South Pacific. The carrier, which broadcasts Wayfarer episodes inflight, also took out the APEX Award in 2023 and it comes at an exciting time for the boutique airline which recently took delivery of two more Airbus A350-900 aircraft. “We are immensely proud to receive these prestigious awards, which are a testament to the tir

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Meet the First Set of Speakers for Inaugural Skift Data + AI Summit

Skift Blog

Skift Take: We are thrilled to announce the first round of speakers for the inaugural Skift Data + AI Summit in New York City on June 4. The lineup will include some of the brightest minds in the industry, each bringing their unique insights and expertise to the table.

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First Kimpton Opening Planned in Lisbon, Portugal

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.

Resorts 263
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What’s Next for Tripadvisor After Viator Chief Resigns?

Skift Blog

Skift Take: Viator was a potential spinoff candidate in 2021. But with a potential sale of Tripadvisor, all bets are off for now.

Sales 296
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy

Hospitality Net

My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate guest experiences like never before - through the synergy of AI and the human touch.

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United Flight Attendants Picket at U.S., U.K. Airports as Contract Negotiations Stall

Skift Blog

Skift Take: United flight attendants are the latest to express their frustrations over stagnant pay and taxing work conditions.

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Marriott International Accelerates Growth in Poland With More Than 10 Anticipated Openings in the Pipeline

Hospitality Net

Marriott International, Inc., announced its plans to expand its portfolio in Poland with the expected addition of more than 10 properties in the next few years, including the debut of two brands - Le Méridien and Element Hotels by Westin - in the market. The anticipated openings will further enhance the company’s footprint in the country, where it currently has a portfolio of 24 properties and over 4,500 rooms across 12 brands and eight cities - Warsaw, Sopot, Krakow, Poznan, Katowice, Wroclaw,

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The State of Loyalty for Travel and Lifestyle Credit Cards in 2024

Skift Blog

Skift Take: Credit card loyalty programs play a unique role in shaping consumer behavior and travel spending. A new report from iSeatz explores how banks are structuring their rewards to encourage flexibility, enable choice, and unlock value for today’s consumers.

Travel 253
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Aligned Hospitality Management Expands Portfolio with Milestone 25th Property, The M Solvang in California

Hospitality Net

Aligned Hospitality Management, a leading third-party hotel management company, continues its impressive growth by adding The M Solvang to its esteemed portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market.

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Destination Canada CEO Bets on New Promotion Fund, World Cup 2026

Skift Blog

Skift Take: Canada's adapting to changes to its tourism sector and relationship with the Chinese market.

Tourism 297
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Grand Hyatt Barcelona has chosen Wifirst to create a brand new connectivity journey

Hospitality Net

The Grand Hyatt Barcelona, through a local agreement, has chosen Wifirst for the deployment and management of a new WiFi infrastructure as part of the transformation of this Barcelona gem situated in the heart of Avenida Diagonal. The Grand Hyatt Barcelona now embodies a perfect fusion of refinement, elegance, but also technology avant-garde.

Branding 244
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BWH Hotels Shares Eco-Conscious Brand Partnerships

Lodging

PHOENIX, Arizona—BWH Hotels introduced new eco-conscious brand partnerships while continuing to encourage individual properties to prioritize localized sustainability efforts in their respective markets. Coming into 2024, BWH Hotels announced it would be working with Tesla to install electric vehicle charging stations at properties throughout North America, with installation beginning this year, and plans to expand internationally.

Branding 189
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Mews Unfold 2024 is ready to set the agenda for hospitality’s future

Hospitality Net

Mews, the industry-leading hospitality cloud and winner of Best PMS at the HotelTechAwards 2024, has revealed the details for its annual hospitality tech forum, Mews Unfold.

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In Conversation With Mitch Patel: New AHLA Vice Chair Supports Agenda for 2024 and Beyond

Lodging

Mitch Patel, president and CEO of Chattanooga, Tennessee-based Vision Hospitality Group, recently spoke with LODGING regarding his goals as AHLA vice chair, current challenges and positive aspects of the lodging landscape, and his outlook for the industry. What initially attracted you to the hospitality industry? My parents came to this great country with little in their pockets, trying to pursue the American Dream.

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IHG Partners with China UnionPay, Pioneering a New Era of Digital Payments in the Hotel Industry

Hospitality Net

IHG Hotels & Resorts announces a strategic partnership with China UnionPay that offers a new level of digital convenience for travellers in Greater China. Through this partnership, holders of both domestically and internationally issued UnionPay credit cards can now complete pre-authorization without card presence for online reservations through IHG’s direct channels, such as the IHG APP and WeChat mini-program.

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Detroit Jumps on NFL Draft Buzz with New Tourism Campaign

Skift Blog

Skift Take: Detroit is taking advantage of the NFL Draft to say it's a great place for tourism.

Tourism 245
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Fall 2024 Opening for Three Waters Resort & Marina, Islamorada

Hospitality Net

Three Waters Resort & Marina, a Tribute Portfolio Resort in the Florida Keys, will open its doors in Fall 2024. This new upscale resort will elevate the guest experience and become the crown jewel for the Islamorada Resort Collection, which also includes the beloved Amara Cay Resort and La Siesta Resort & Villas. Offering an energizing escape in the "Sport Fishing Capital of the World," Three Waters Resort & Marina spans 15 acres of oceanfront property and will feature 214 chic, island-inspired

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This Week’s Comings & Goings

Lodging

First Hospitality announced the appointment of Matt Schuster as chief financial officer. Schuster will lead the company’s financial services functions including financial reporting, treasury operations, and corporate financial planning. GF Hotels & Resorts announced the appointment of Warren Aston as senior vice president, business development. In his new role, Aston will deliver business development initiatives, evolve relationships with clients, and expand GF’s capabilities.

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Synching RMS, CRS, and Distribution for Pricing Precision

Hospitality Net

Introduction - You have the best pricing strategy in place. You have even implemented pricing automation. Last edition we talked about it. The power or AI; Machine learning and how it is imperative to maintain market share and profitability. Having a powerful RMS is not enough. You also need a reliable central reservation system (CRS) that can distribute your rates and inventory across all your online and offline channels, ensuring consistency and accuracy.

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Raines Adds Cambria Charleston Riverview to Management Portfolio

Lodging

FLORENCE, South Carolina—Raines added the Cambria Charleston Riverview to its management portfolio. This 126-room property adds to Raines’ foothold in the Charleston market as the company’s seventh hotel in the area and kicks off its partnership with the hotel’s owner, RREAF Holdings. “For a variety of reasons, we’ve decided to partner with Raines on this property,” said Kip Sowden, chairman and CEO of RREAF Holdings.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Sky Rock Sedona, Tribute Hotel By Marriott, Debuts As Sedona’s Newest Boutique Hotel

Hospitality Net

Sky Rock Sedona officially announces today its debut following an extensive property-wide transformation and transition to a Tribute Portfolio hotel by Marriott. Managed by Remington Hospitality, the 109-room boutique hotel and buzzy dining hotspot, Bar WooWoo, joins Tribute Portfolio’s growing global family of characterful, independent hotels drawn together by their passion for captivating design and their drive to create vibrant social scenes for guests and locals alike.

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Loews Hotels & Co Creates Spirit Free Bar Programming

Lodging

NEW YORK—Loews Hotels & Co debuted its Free Spirited by Loews Hotels program. Free Spirited by Loews Hotels will provide hotel bar programming for those who choose to imbibe less or not at all. The brand creates environments designed to accommodate guests of all ages, abilities, and lifestyles. With this program, Loews Hotels will showcase its on-site mixology by crafting libations focusing on locally sourced ingredients and different flavor combinations. “At Loews Hotels, we recognize

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New Travel Study Examines The Power And Lure Of Tomorrow’s Cruise Line Passenger

Hospitality Net

As the global cruise industry gathers in Miami this week, three powerhouse travel brands have partnered together to unveil a first-of-its-kind research study examining a coveted audience: the first-time cruiser. Entitled From Shore to Ship: Attracting the Next Wave of Cruisers, the U.S. edition of the study was released today by the [link] target="_blank" rel="noopener">Cruise Lines International Association (CLIA) in partnership with [link] target="_blank" rel="noopener">MMGY Global and [link]

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Over 150 global speakers to take to the stage at AHICE Asia Pacific

Hotel Management

With less than three weeks to go to the 15th edition of the Asia Pacific Hotel Industry Conference and Exhibition (AHICE APAC), all eyes are on Adelaide as top hotel executives from around the globe prepare to jet in for the largest and most influential hotel conference across Asia Pacific. Taking place at the Adelaide Oval on May 1-2, this year’s event is set to draw over 1200 delegates, over 500 companies, and more than 150 global speakers.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.