Fri.Jul 26, 2024

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 341
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Rethinking Hospitality Marketing Team Deployment to Optimize Success

Hospitality Net

It should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase.

Market 277
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Ask Skift: What Impact Do the Olympics Have on Tourism?

Skift Blog

Skift Take: Attending the Olympics is a bucket list item for many sports fans, but does the worldwide focus on host cities contribute to a long-term increase in visitor numbers?

Tourism 311
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ibis Styles Sepang Klia Opens

Hospitality Net

ibis Styles, a design-led brand from Accor, proudly announces the opening of ibis Styles Sepang KLIA. Located just 1.2 kilometres from Kuala Lumpur International Airport (KLIA), this vibrant hotel reimagines airport layovers with its resort-inspired design and exceptional service. Offering trendy and affordable accommodation, ibis Styles Sepang KLIA caters to business travellers, transit passengers, and families.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Accor’s Europe CEO Explains the Impact of the Paris Olympics

Skift Blog

Skift Take: Patrick Mendes, Accor's CEO of Europe and North Africa, is excited about this year's Olympics — in large part because Accor is an official partner of this year's event.

Events 307
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Resorts 264

More Trending

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Amadeus Debuts Delphi Direct Online Booking Platform

Lodging

Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and plan and execute events more effectively. With this research, Amadeus developed an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel.

Events 264
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IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

Skift Blog

Skift Take: IndiGo's strategy shake-up is evident as it moves from low-cost basics to premium offerings, with business class, wide-body aircraft, and now in-flight entertainment.

Business 271
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The Legacy Hotel Breaks Ground in Medina, Ohio

Lodging

MEDIA, Ohio—The groundbreaking ceremony for The Legacy Hotel in Medina, Ohio, will be held on the hotel’s site and attended by local and state officials, project partners, and community members on July 26, 2024. Jason Stevenson, the project’s developer, said, “We are excited to bring The Legacy Hotel to Medina, creating a space that honors the rich history of this area while providing modern amenities and services.

Hotels 264
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Radisson Hotel Group adds three hotels to bolster portfolio in the Philippines

Hospitality Net

Radisson Hotel Group is delighted to announce the addition of three new hotels in the Philippines, adding more than 450 keys to its portfolio in three first and second-tier destinations – Cauayan City, Olongapo and Dasmarinas – to reaffirm its status as one of the country’s leading international hotel groups.

Hotels 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Inside Intrepid Travel’s Marketing Playbook for Tours

Skift Blog

Skift Take: Since the end of Covid, Intrepid has been transforming its marketing strategy by focusing on brand, rather than quick hit advertisements.

Market 285
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Cultivating local food at EHL’s 1893: Cultifutura’s vertical farming

Hospitality Net

In this interview, we speak with Emilia Konert, the co-founder and CEO of Cultifutura, a pioneer in vertical farming technology. Recently, Cultifutura’s innovative solutions were implemented at the 1893 restaurant of EHL Hospitality Business School, marking a significant step towards sustainable local food supply. Emilia shares the story behind Cultifutura, discussing its origins, the challenges faced, and the opportunities realized.

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Russia’s Tourism Uptick: New Skift Travel Health Index

Skift Blog

Skift Take: Russia's recent gains are fueled by strategic marketing efforts and visa waivers.

Tourism 307
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Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members

Hospitality Net

World of Hyatt is inviting guests and members to immerse themselves in memorable outdoor experiences and stays at Under Canvas’ 13 outdoor resorts, including Under Canvas’ new luxury outdoor resort, ULUM Moab. The new alliance provides members with unprecedented access to iconic, upscale experiences across many U.S. national parks and other notable outdoor destinations.

Resorts 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Accor Shares First Half of 2024 Growth Outlook

Lodging

The first half of 2024 confirmed Accor’s growth outlook, which was presented at the Capital Markets Day on June 27, 2023, and reiterated in recent earnings and revenue releases. The group’s diversification, both in terms of geographies and segments, plays a role for each of the two divisions. During the first half of 2024, Accor opened 146 hotels, representing 24,000 rooms—i.e. net unit growth of 4.1 percent—over the last 12 months.

Revenue 147
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Eight Continents and Wandr Join Forces to Enhance Luxury at the City of Music Resort

Hospitality Net

In a groundbreaking partnership, India’s premier music-themed township by Wandr, and Eight Continents, a renowned name in luxury hospitality, have joined forces to redefine luxury living with the City of Music resort. Nestled on the scenic banks of the Amba River in Khopoli, this unique township promises an unparalleled blend of music, nature, and luxury amenities.

Resorts 246
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CoStar: U.S. Hotel Industry Reports Higher WeeklyPerformance

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year over year, according to CoStar’s latest data through July 20, 2024. U.S. Hotel PerformanceJuly 14-20, 2024 Percentage change from comparable week in 2023:Occupancy: 73.5 percent (up 1.0 percent)ADR: $165.91 (up 2.4 percent)RevPAR: $122.02 (up 3.4 percent) The U.S.

Occupancy 130
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Accor Launches Global Leadership Council to Shape the Future of Corporate Travel

Hospitality Net

Accor, a world-leading hospitality group, together with executive travel managers and buyers from 17 leading international corporations, have launched the Accor Global Leadership Council (GLC), an innovative advisory board aimed at reimagining the future of corporate travel and meetings. Established to create a forward-looking vision for business travel and corporate meetings, the GLC connects business leaders responsible for corporate travel across diverse industries with senior executives from

Travel 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Days Inn & Suites Sutton Flatwoods sold

Hotel Business

Mumford Company represented John Skidmore Development Inc. in the sale of the Days Inn & Suites Sutton Flatwoods and KOA Campground in Sutton, WV. The Skidmore family, who developed and operated these facilities for more than 34 years and two generations, wanted to retire from active operations. The purchasers, who were experienced hotel operators from Texas and Northern Virginia, have plans to make cosmetic renovations to the hotel and continue the Days Inn affiliation.

Shopping 105
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The Historic Londra Palace Venezia Welcomes Guests Following the Hotel’s Extensive Renovation

Hospitality Net

Londra Palace Venezia is a historic 52-room palazzo that, for more than a century, has been celebrated for its iconic 100-window facade that overlooks the San Marco Basin in Venice, Italy. Originally opened in 1853, the hotel reopened in March 2024 following an extensive renovation. A cherished staple of Venetian hospitality, Londra Palace Venezia features a contemporary aesthetic that honors the building’s architectural legacy, including immersive dining experiences, refined public spaces, and

Dining 246
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U.S. hotel results for week ending July 20

Hotel Business

The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year-over-year (YOY), according to CoStar’s latest data through July 20. July 2024 14-20 (percentage change from comparable week in 2023): Occupancy: 73.5% (+1.0%) ADR: $165.91 (+2.4%) RevPAR: $122.02 (+3.4%) The U.S. RevPAR level was the highest for any week on record.

Occupancy 105
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U.S. Travel Announces 2024 Hall of Leaders Honorees

Hospitality Net

Destination leaders Christopher L. Thompson, former president and CEO of Brand USA, and William D. “Bill” Talbert, III, former president and CEO of the Greater Miami Convention and Visitors Bureau, will be honored as the 2024 inductees into the U.S. Travel Hall of Leaders this fall, the U.S. Travel Association announced today.

Travel 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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How SearchGPT (ChatGPT’s New Search Engine) Could Transform Guest Discovery

Hotel Speak

The landscape of guest discovery could be about to undergo a fairly seismic shift with the launch of ChatGPT’s search engine, SearchGPT , yesterday. Like Google and Microsoft counterparts, this new and innovative tool isn’t just about keywords; it’s about conversational search, and it could be game-changing for how guests find you in the future.

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Standard International Unveils New Hospitality Brand, “The Standardx”

Hospitality Net

As times evolve and people change, so do hotels, and no brand captures this transformation quite like The Standard, a pioneer of lifestyle hotels. With a rich history of igniting cultural shifts while delivering unforgettable hospitality in marquee locations such as New York, Miami, London, and Bangkok, as well as chic outposts in Hua Hin, Ibiza, and the Maldives, The Standard is no stranger to reinvention.

Branding 245
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AI Technology In Hospitality: Enhancing Guest Experience & Streamlining Operations

Hotel Speak

In today’s digital age, where technology and the Internet are seamlessly integrated into our lives, it’s crucial for the hospitality industry to embrace advancements that can benefit us. One such technology that holds immense potential is Generative AI. So, let’s dive into this exciting subject and explore how it can transform the world of hospitality.

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CapitaLand Ascott Trust increases gross profit by 12% through sustained lodging demand and stronger operating performance

Hospitality Net

CapitaLand Ascott Trust (CLAS) increased its 1H 2024 gross profit by 12% year-on-year (y-o-y) to S$172.9 million. Revenue also rose by 11% y-o-y, reaching S$386.4 million. The increase was mainly on the back of sustained lodging demand and stronger operating performance. On a same store basis, gross profit and revenue increased by 3% and 4% y-o-y respectively.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Growth in Room Rates Continues to Drive Canada’s Hotel Industry

Hotelier Magazine

WASHINGTON — Canada’s hotel industry achieved continued performance gains through Average Daily Rate (ADR), according to CoStar’s June 2024 data. June 2024 (percentage change from 2023) Occupancy: 74.5 per cent (up 0.5 per cent) Average Daily Rate (ADR): $231.04 (up 3.7 per cent) Revenue Per Available Room (RevPAR): $172.10 (up 4.2 per cent) Among the provinces and territories, Newfoundland recorded the highest occupancy level (82.8 per cent), which was 4.6 below 2023.

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Wowcher Partners with SiteMinder to Offer a Wider Range of Exceptional Hotel Deals

Hospitality Net

Wowcher, a leading marketplace to buy and share the best things to do in your city, has partnered with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, to offer more high-value deals to travellers and drive incremental bookings for hotels.

Revenue 236
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Crescent to manage dual-branded property in Phoenix

Hotel Business

Crescent Hotels & Resorts has signed an agreement to manage the dual-branded AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra. The project broke ground in May and is expected to open in late 2025. This venture is a collaborative effort between Jackson Shaw and Holualoa Companies. “The new dual-branded hotel project in Phoenix’s Norterra neighborhood presents a strong opportunity to cater to the area’s growing business demands,”

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“Dis-loyalty” — Ennismore’s unconventional approach to guest loyalty

Hospitality Net

In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, is joined by Carlo Del Mistro, Chief Digital Officer at Ennismore, to introduce a loyalty program that breaks tradition. Mistro gives a sneak peek into how the “Dis-loyalty” program works by encouraging guests to visit properties in the company’s entire portfolio, and how data is the key to attracting and retaining these guests.

Hotels 235
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!