Sun.Jun 02, 2024

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Behind Delta’s Strength: CEO Ed Bastian Talks Strategy as Competitors Stumble

Skift Blog

Skift Take: Bastian’s drive for simplicity at Delta follows a disastrous week for rival American Airlines, which cut ties with its chief commercial officer and lowered its financial outlook.

Business 322
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3 Tips for Hotel Emergency Planning Using Key Control

Lodging

No matter how stunning the views from a resort hotel or how convenient a location, all hotels are vulnerable to fire, power outages, weather-related natural disasters, and active intruder incidents. Preparing for disasters and emergency situations is crucial for hotel security teams. Having a solid emergency and disaster recovery plan helps to minimize operational disruptions with the aim of saving lives.

Hotels 317
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IndiGo CEO Pieter Elbers on New Business Class, Loyalty and Becoming a ‘Global Aviation Player’

Skift Blog

Skift Take: IndiGo, a low-cost carrier known for its no-frills approach, is ambitiously venturing into what seems like long-haul flights and introducing business-class seats. The move aims to target a new generation of travelers while adapting to India's evolving aviation market.

Business 311
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The 2024 Ultimate Guide to Google Hotel Ads

Refine

72% of travelers use metasearch engines in their booking journey! Google Hotel Ads (GHA) is a powerful metasearch solution for hoteliers looking to attract more guests and elevate their direct bookings and visibility. Whether you're a seasoned hotelier looking to enhance your direct bookings or a newcomer to the world of digital marketing, this guide The post The 2024 Ultimate Guide to Google Hotel Ads appeared first on Revfine.com.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How Microsoft Is Deploying OpenAI’s Tech in Travel

Skift Blog

Skift Take: Microsoft wants to help travel companies adopt generative AI, and many of those connections are coming through Amadeus.

Travel 332
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Knowledge is power in the restaurant sector

eHotelier

Publicly disclosing information can have mixed outcomes for catering enterprises, new research shows.

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International hotel bookings in Germany jump to 40% ahead of UEFA Euro 2024: SiteMinder

SiteMinder

Berlin, Germany – Forty percent of June and July hotel stays will be from international guests, as football fans flock to Germany for UEFA Euro 2024. This is according to SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. Comparing data for both months with the same period in 2023, SiteMinder also reveals that the total volume of bookings in the country has increased by 29%.

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Travel & Tourism set to contribute a record $182BN to the Canadian economy this year

eHotelier

The World Travel & Tourism Council (WTTC) is forecasting an historic year for Canada’s Travel & Tourism sector this year, with the economic contribution set to reach an all-time high of almost $182BN.

Tourism 59
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Property management app: Uses and basic functions

Little Hotelier

What is a property management app? A property management app is a piece of software that allows a hotelier and their team to manage hotel operations via a phone or mobile device. Hotel and rental property management apps allow you to run your property on the go, rather than being tied to the front desk or reception office. The best property management apps will offer a similar level of functionality to the property management software that you use on a desktop, and will work across all devices:

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Now Open: Amrit Ocean Resort, Florida’s luxury wellness destination

eHotelier

Amrit Ocean Resort, a luxury beachfront wellness resort located in Singer Island of Palm Beach County is now open and ready to welcome guests and the surrounding community. Spanning seven beachfront acres along the Atlantic Ocean, this revolutionary, next-generation wellness-focused property merges Eastern principles with Western luxury.

Resorts 52
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Taco John’s Pilots Voice AI in Drive-Thru

Hospitality Tech

QSR collaborates with Presto and Qu to optimize its drive-thru operations, revenue, and guest experience.

Revenue 52
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Dusit strengthens its development team to propel global hotel expansion

eHotelier

Dusit International, one of Thailand’s leading hotel and property development companies, has strengthened its global development team with two key appointments to spearhead hotel development efforts for Dusit Hotels and Resorts across Asia-Pacific, the Middle East, Europe, and Africa.

Resorts 52
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Airbnb and Expedia win support from EU court in Italian financial dispute

Hospitality Today

The Italian authorities sought contributions from the platforms, regardless of whether their corporate headquarters were located outside of Italy's financial jurisdiction

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Rob Smith named President and Chief Executive Officer of Stonebridge Companies, LLC

eHotelier

Stonebridge Companies, LLC (“Stonebridge”), a Denver-based innovative, privately-owned hotel management company boasting a diverse range of full-service, select-service, and extended-stay properties, announced today the appointment of Rob Smith as President and Chief Executive Officer. Mr. Smith will join the company in July to oversee the operations of Stonebridge.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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European hospitality industry faces looming 'chain-ification'

Hospitality Today

Small, family-owned hotels still abound in the European hospitality market, but recent investment data suggests that the status quo is unlikely to continue

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Cairns in the spotlight as TPG Hotels acquires the Pacific Hotel

eHotelier

Australian hospitality group TPG Hotels has acquired the freehold interest in the Pacific Hotel Cairns.

Hotels 52
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China: Tradition no longer shapes travel,online influencers do

Hospitality Today

China's cultural shifts are driving those targeting its 900 million e-commerce consumers to rapidly adapt to changing preferences

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UN Tourism Secretary-General calls for a people-centered transformation of sector

eHotelier

With six years to go for the deadline of the Global Goals, UN Tourism Secretary-General has called for a people-centered transformation of tourism.

Tourism 40
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Chinese tourist spend again

Hospitality Today

Chinese holidaymakers will spend $250 billion on international travel this year - about 10% more than in 2019, according to WTTC data

Travel 40
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Tourists go home

Hospitality Today

Why is there suddenly such a strong sense of grievance in places where large numbers of tourists have been the norm for decades?

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Airbnb on what went wrong with experiences

Hospitality Today

The company discussed some of the lessons it learned about why its experiences product didn't take off as planned

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Majorcans plan to 'storm beaches'

Hospitality Today

Locals in Majorca, Spain have called for residents to storm the island's beaches in protest against mass tourism

Tourism 40
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Airbnb ups its marketing spend

Hospitality Today

The company “dials up and down” marketing on Google where Airbnb sees the opportunity for efficient marketing spend