Wed.Dec 27, 2023

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Kickstart Your 2024 New Year’s Resolutions at Skift Megatrends

Skift Blog

Skift Take: A new year means new resolutions and what better way to develop your 2024 professional resolutions than by attending Skift Megatrends, our most popular event forecasting the top trends that will define the travel industry for the year ahead.

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4 Profitability Trends: Bottom Lines Have Improved but Expenses Continue to Grow

Lodging

Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […

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Airline Loyalty Changes in 2024: More Credit Card Perks, Spending Wins Over Mileage

Skift Blog

Skift Take: Many of the loyalty program changes in 2024 are part of a continuing trend in the airline industry to reward customers who spend more.

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Embracing the Scientific Method: The Future of Hotel Management

Hospitality Net

In the hospitality industry, hoteliers are constantly seeking innovative strategies to enhance guest satisfaction, optimize operations, and boost revenue. As we step into 2024, one transformative approach stands out: adopting a mindset similar to that of scientists. This article delves into why and how hoteliers should embrace experimentation, the test-and-learn approach, and continuous innovation to stay competitive and successful.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Saudia’s Retro Rebrand

Skift Blog

Skift Take: As Saudi Arabia opens up to tourism, its national carrier prepares for its role of bringing visitors from around the globe to Saudi Arabia.

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Apple Hospitality REIT Publishes Corporate Responsibility Report

Lodging

RICHMOND, Virginia—Apple Hospitality REIT, Inc. published its annual Corporate Responsibility Report, which details the company’s environmental, social, and governance (ESG) performance, strategy, and initiatives and includes its commitment to environmental sustainability, corporate employees, hotel associates and guests, communities, and other stakeholders.

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Hampton Inn & Suites Knoxville-Turkey Creek/Farragut Names LBA Hospitality as Manager

Lodging

DOTHAN, Alabama—LBA Hospitality announced that it has taken over the management of the 105-room Hampton Inn & Suites Knoxville-Turkey Creek/Farragut. 3H Group of Chattanooga, Tennessee now owns the recently purchased hotel. This acquisition marks the 25th property LBA is managing in partnership with 3H Group. Located 17 miles from McGhee Tyson Airport and 20 minutes from downtown Knoxville, the four-story hotel offers access to the shops and restaurants of Turkey Creek, the Knoxville Zoo, an

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How Great Survey Design Impacts Hotel Operations and Long-Term Hotel Value

Hospitality Net

As consultants who are often brought on by hotel owners to represent their interests as asset managers, one of the first tasks we undertake to familiarize ourselves with the brand or property is to peruse the reviews and other feedback data. And we mean ‘peruse’ in its literal definition; we read through the entirety of TripAdvisor, OTA reviews and other survey channels, never settling for the aggregate metrics as presented.

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AC Hotel Naples 5th Avenue Opens

Lodging

AC Hotels by Marriott has opened its newest property in Naples, which is a three-story property that includes 150 guestrooms; a lobby and ground-floor café; 2,500 square feet of event space; a fitness center; an outdoor rooftop pool; and Limón, a rooftop restaurant and bar with seating both indoors and out. The hotel’s design has local artwork that draws inspiration from the region’s bald cypress tree and greenery.

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Why Aren’t There Enough Revenue Managers in Hotels? Let’s Break It Down Simply

Hospitality Net

The scarcity of skilled Revenue Managers in the flourishing hotel industry is indeed a puzzle worth dissecting. Despite a forecasted 10.63% growth in overall demand, the industry grapples with a shortage of adept individuals capable of steering revenue optimization amid this surge. While discussions often revolve around workforce migration from the hospitality sector or the challenges posed by the Gen Z workforce, I believe the root of this scarcity lies within our foundational training structur

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Knowland Expands Services With Data Collection in Riyadh, Saudi Arabia

Lodging

ARLINGTON, Virginia—Knowland announced its expansion in the Middle East with data collection in Riyadh, Saudi Arabia, to accommodate the growing demand and competition facing new hoteliers in the market. Regional meetings and events growth continues in the triple digits, with a 167 percent increase over the same period last year. Not new to the market, Knowland has been collecting MICE data in the UAE since 2009, establishing a threshold of regional insight, and is replicating […] The post

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The Prosperous Hotelier: The Numbers Are All Connected

Hotel Financial Coach Blog

The Prosperous Hotelier The Numbers Are All Connected Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: The Numbers Are All Connected first appeared on Hotel Financial Coach.

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2024 POS Software Trends: Vendors Give A Glimpse of New Features Coming in 2024

Hospitality Tech

POS Software vendors recap their 2023 accomplishments, most innovative features.

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No show in hotels: What is it and what policies to apply? | Mews

Mews

If you work in the hotel industry, you've probably heard the term "no show". As you well know, it happens when a guest books a room but neither shows up nor cancels the reservation. Besides being a headache, these no shows can lead to significant financial losses for your business.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Langham Hospitality Group lands in the heart of China

Hotel Designs

Hotel Designs Langham Hospitality Group lands in the heart of China Langham Hospitality Group lands in the heart of China Langham Hospitality Group (LHG) has signed a management agreement with Xi’an Hao Rui Property Co. Ltd. to bring its modern upper-upscale Cordis brand to Xi’an, home of the terracotta warriors… One of the Four Great Ancient Capitals of China, Xi’an traces its foundations back more than 7,000 years and was once the start of the old Silk Road.