Sun.Mar 10, 2024

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Quest opens new-build hotel in billion-dollar Sutherland Shire precinct

Hotel Management

The Ascott Limited, Australia has opened a 71-key Quest property as part of a billion-dollar Novm development in Sydney’s Sutherland Shire. Located within Woolooware Bay Town Centre – a precinct that includes a shopping centre, waterfront parklands, a shared pedestrian/cycle path, outdoor fitness zones and children’s playground – Quest Woolooware Bay is close to the ocean, golf courses and PointsBet Stadium.

Shopping 279
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Hilton’s LXR Boss: How to Stand Out Among Luxury Hotels

Skift Blog

Skift Take: Hilton's small LXR brand is enjoying a growth spurt this year as it aims to appeal to a new breed of luxury travelers.

Travel 321
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Delivering a Positive Memorable Guest Experience in the Hospitality Industry: The Role of Technology

Hospitality Net

In the ever-evolving hospitality industry landscape, the quest to deliver a memorable guest experience has become the cornerstone of success. As a consultant with years of experience in this dynamic sector, I’ve observed a pivotal shift towards integrating technology to enhance guest satisfaction. However, it’s crucial to distinguish between just delivering a memorable experience and delivering a positive, memorable experience, especially when deploying technology.

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Marriott revs up ESG efforts for luxury experience at Australian Formula 1

Hotel Management

Marriott Bonvoy returns as the preferred hotel partner Formula 1 Rolex Australian Grand Prix 2024, and presenting partner of the exclusive Marriott Bonvoy Lounge, for the fifth year running. With 11 hotels in Melbourne, Marriott is expected to see a boost in bookings when the motor sport event rolls into the city from Thursday March 21 to Sunday March 24.

Events 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Guest satisfaction and how its related to F&B culinary arts

Hospitality Net

Guest satisfaction within food and beverage and culinary is intricately linked to the overall dining experience, encompassing elements such as food quality, service, ambiance, and the influence of social media. Positive online reviews and engaging content can heighten satisfaction, while negative feedback may tarnish a restaurant’s reputation. Upholding exemplary culinary standards and maintaining a strong online presence are pivotal in the intersection of food and beverage and culinary arts dep

Dining 188
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‘Your team becomes your legacy’: why inclusion must be an agenda item at executive level

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, Sheraton Grand Sydney Hyde Park General Manager, Janet McNab, discussing building the female fraternity in the hotel industry and supporting under-represented women.

More Trending

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‘Change has to come from the top’: why it’s critical that large organisations take action on inclusivity

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, Hyatt Senior Vice President – Commercial, Asia Pacific, Carina Chorengel, reveals how her own experiences of discrimation have shaped her outlook on inclusivity.

Closing 130
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How to combat low customer retention in hospitality

eHotelier

Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.

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AI and Search – Are Search Engines As We Know Them Doomed? How Marketers Can Adapt

Hotel Marketer

We live in an age where information sits at our fingertips. A few keystrokes or a simple voice command can reveal answers to our most burning questions or connect us to products, services, and ideas. Search has fundamentally interwoven itself into the fabric of our digital existence.

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MGM Collection with Marriott Bonvoy debuts in grand style

eHotelier

MGM Collection with Marriott Bonvoy, the brand created by two hospitality powerhouses, MGM Resorts International and Marriott International, opens up a world beyond the ordinary.

Resorts 52
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hotel competitor analysis: Guide for small properties

Little Hotelier

What is a hotel competitor analysis? A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. Running a small hotel or accommodation can be a rewarding experience, but it’s important to understand the local market to stay competitive.

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Jumeirah Group open its first hotel in the Kingdom of Saudi Arabia

eHotelier

Jumeirah Group, continues its regional and international expansion with the opening of its first hotel in the Kingdom of Saudi Arabia, Jumeirah Jabal Omar Makkah. The hotel has commenced operations as part of the second phase of the city’s flagship Jabal Omar project, designed by Fosters + Partners architects.

Hotels 52
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Best hotel sales software to consider this year

Little Hotelier

What is hotel sales software? Hotel sales software is a specialised tool designed for the hospitality industry to manage and optimise sales activities. It centralises information on bookings, customer interactions, and revenue streams, allowing hoteliers to efficiently track performance and make informed decisions. The software supports various functions, including reservation management, rate setting, and sales forecasting, facilitating a more organised and strategic approach to selling rooms a

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James Barnett appointed General Manager at Deer Path Inn

eHotelier

Deer Path Inn proudly introduces James Barnett as the new general manager and innkeeper. Celebrating its 95th anniversary this year, Deer Path Inn is a point of pride for residents of Chicago's North Shore, and a haven for guests traveling from around the world. Barnett will lead the 57-room boutique property known for its traditional English innkeeping and highly personalized service.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Celebrating Mother’s Day

Up Hotel

Mother’s Day is a special occasion dedicated to honoring the remarkable women who have shaped our lives with their unconditional love, guidance, and sacrifice. It’s a time to express gratitude and appreciation for all that mothers do, from nurturing us as infants to supporting us as we navigate through life’s challenges. Mother’s Day is traditionally a celebration of mothers, it’s also an opportunity to honour someone who has played a vital part in our life lives.

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Michael Grieve appointed Chief Brand Officer at Jumeirah Group

eHotelier

Jumeirah Group, today announced the appointment of Michael Grieve as its new Chief Brand Officer, responsible for spearheading the evolution of the brand as part of its Mission 2030 strategy. Formerly Vice President Brand and Client for Gucci, leading brand, communications, events and client development across Europe, Middle East and African marketplaces, Grieve will join Jumeirah in April.

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“Boosting Hotel Restaurant Profits with Healthy Menus

Belza

“Boosting Hotel Restaurant Profits with Healthy Menus, The Business Case for Organic and Local Fare”

Hotels 52
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Choice Hotels named one of America’s Greatest Workplaces for Women 2024 by Newsweek

eHotelier

Choice Hotels International, Inc. has been named one of America's Greatest Workplaces for Women 2024 by Newsweek. The study ranked companies on input from over 142,000 female employees nationwide, included a pool of 848,000 company reviews and evaluated each company on metrics important to women in the workplace including compensation, work-life balance and proactive management on diversity.

Hotels 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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For hotels, segmentation is key

Hospitality Today

Looking at segmentation isn't just about recognizing trends; it's also essential because it serves as primary strategy for enhancing profitability

Hotels 45
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Data, Sustainability and Collaboration the Focus as UN Tourism returns to ITB Berlin

eHotelier

UN Tourism returned to ITB Berlin, bringing its new name and look to the leading travel trade fair and uniting the sector around its focus on sustainability, investments and collaboration.

Tourism 52
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PAR Acquires TASK, Stuzo

Hospitality Tech

Acquistions will enhance PAR’s leadership in unified commerce for foodservice & retail brands.

Retail 52
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IDeaS Releases Portfolio Navigator – New Innovation in Multi-Property Revenue Management

eHotelier

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today the release of G3 RMS Portfolio Navigator, the next innovation in multi-property revenue management. Portfolio Navigator provides powerful automation to identify, prioritize, and act on the most important revenue-impacting decisions.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The story behind Cendyn's rebrand

Hospitality Today

The company's rebranding isn't just about a new look; it signifies its dedication to driving success for its customers in the fast-paced world of hospitality technology

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Hospitality CMOs address five key challenges

Hospitality Today

Brands are innovating with digital storytelling, enhancing the guest experience beyond traditional advertising and tapping into a rich narrative of travel enthusiasm

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Travel brands trying to beat the heat with ‘coolcation’

Hospitality Today

Global warming means tourists are increasingly looking for colder destinations to spend their summer vacations, and brands are making their case as the place to be

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How to build an effective hotel advertising campaign

Hospitality Today

Expedia looks at what you need to consider as you plan your campaign and the different approaches available to help you generate demand for your rooms

Hotels 40
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How Gen Z is using TikTok to plan their holidays

Hospitality Today

With over a billion users, TikTok caters to diverse interests, with young travelers tapping into it for insider holiday tips

Travel 40
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The booming business of sleep tourism

Hospitality Today

How the hospitality industry is embracing sleep as the main event for tourists rather than an afterthought

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U.S. travel agents proving to be resilient and thriving

Hospitality Today

As leisure travel demand exploded in 2022 and 2023, travel agencies achieved unprecedented growth

Travel 40