Tue.Nov 21, 2023

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Pilot Mental Health Treatment is ‘Broken.’ A Fix May be Coming.

Skift Blog

Skift Take: Fear of career reprisals has many pilots keeping mental health concerns in the closet. The new FAA administrator wants to change that.

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Global brand debut: The StandardX to introduce first hotel in Melbourne

Hotel Management

Lifestyle hotel brand The Standard is set to debut a new global hotel concept StandardX with its first opening in Melbourne in February 2024. Described as “the rebellious younger sibling of The Standard”, the new concept takes the iconic brand back to its roots, while retaining a classic Standard experience with minimalist rooms, cultural programming and intuitive hospitality.

Branding 278
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Skift Aviation Forum Attendees Share Insights on 4 Key Challenges

Skift Blog

Skift Take: What key issues is the airline industry grappling with as we enter the next phase of travel? We surveyed experts across aviation and airlines during this year’s Skift Aviation Forum to gain insight into their unique perspectives on what the future holds for the industry.

Travel 294
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Merging Rich History and Modern Design, the Luxury Collection Debuts in Georgia With Vibrant Contrast

Hospitality Net

In the heart of the capital city, Paragraph Freedom Square, a Luxury Collection Hotel, Tbilisi accentuates Georgia’s indigenous charms with authentic service, thoughtful design, and refined epicurean experiences.

Services 276
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Chinese Travel Rebound Pushes Trip.com Group’s Revenue to Exceed 2019 Levels

Skift Blog

Skift Take: Trip.com has reported a solid third quarter and sees no signs of a slowdown any time soon. But not keen to put all its eggs in one basket (China), the online travel company has also sets its sights on global expansion.

Travel 295
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Managing a Diverse Workforce in the Hospitality Industry: Strategies for Inclusive Leadership

Hospitality Net

The service industry, a broad sector ranging from hospitality and tourism to health and retail, is one of the most diverse sectors globally. In such a landscape, leading a multicultural, multi-generational, and multi-gendered workforce is both an opportunity and a challenge. Properly harnessed, diversity can foster innovation, enhance customer service, and drive business growth.

Retail 242

More Trending

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Redefining Hotel Technology - Embracing Guest Centricity Over Transactions

Hospitality Net

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pattern, entrenched for over 15 years, stems from an outdated, transaction-oriented management framework.

Intent 237
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Four Seasons Joining Ras Al Khaimah Gamble With Own Resort

Skift Blog

Skift Take: After the Wynn casino was announced, luxury operators have been rushing to the once-quiet Ras Al Khaimah. Four Seasons could be next, betting on a "gaming state" to ensure its success.

Casinos 285
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Can the sustainability tech boom help decarbonize real estate?

Hospitality Net

With carbon reduction deadlines looming and regulations tightening, more businesses are adopting fast-evolving technologies to measure, monitor and manage their emissions and guide future sustainability decisions.

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Emirates Is Investing Billions in the Future of the Airbus A380 

Skift Blog

Skift Take: Emirates, which took delivery of more than half of the A380 aircraft ever produced, is cannibalizing older aircraft to build a supply of spares to keep the aircraft flying.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hilton becomes first hospitality company to earn ‘World’s Best Workplace’ title

Hotel Management

Hilton has come out on top as the World’s Best Workplace by Fortune magazine and Great Place to Work – marking the first time a hospitality company has achieved the top honour. The win comes after Hilton’s eight consecutive appearances on the “World’s Best” list. Within APAC, Hilton has ranked as the top hospitality company to work for in Asia for seven consecutive years, in China for eight consecutive years and top company overall in China for three consecutive years.

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Dubai Startup Envi Lodges Is on a Global Sustainability Mission

Skift Blog

Skift Take: Founded two years ago, Envi Lodges is expecting to open its first property next year and already has hopes to spread all over the globe — if it finds the money.

Tourism 279
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Wyndham Discloses Updates on Choice Proposal

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced that its Board of Directors received a letter from Choice Hotels International, Inc. on November 14, 2023. Wyndham’s Board of Directors, together with its financial and legal advisors, closely reviewed Choice’s letter and determined that it represents a step backward and that the terms Choice outlined are not in the best interests of Wyndham or its shareholders.

Closing 162
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Wyndham Says Choice’s Latest Offer Is a ‘Step Backwards’

Skift Blog

Skift Take: Wyndham is playing very hard to get. And unless lovestruck Choice is equipped to sweeten its offer, it may view this target forever as the one who got away.

Hotels 279
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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1834 Hotels signs two Sydney properties under Accor brands

Hotel Management

White-label hotel management company 1834 Hotels is breaking into the Sydney market with the signing of new management contracts for two properties under Accor brands, Breakfree on Broadway and Mantra Castle Hill. Additionally, 1834 Hotels is set to take over management of Mantra Tonsley Adelaide, formerly La Loft Hotel Tonsley, expanding its portfolio of Accor franchised hotels to six.

Branding 147
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Eastern U.S. Storms Likely to Disrupt Thanksgiving Travel

Skift Blog

Skift Take: U.S. airlines can't catch a break, with holiday travel likely stymied for a second consecutive year to inclement weather.

Travel 276
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HSMAI Europe calls on Hospitality, Travel and Event Leaders to join its expanding Board of Directors

Hospitality Net

HSMAI Europe, the European arm of the Hospitality Sales and Marketing Association International (HSMAI), the industry’s leading advocate for intelligent, sustainable revenue growth globally, is calling on hospitality, travel and event leaders to join its expanding board of directors.

Events 196
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First look: inside Townsville’s first luxury hotel, Ardo

Hotel Management

Morris Group is set to open Townsville’s first luxury hotel, Ardo, on December 11, with the hotel now taking bookings. Ardo and The Ville CEO Michael Jones described Ardo as one of North Queensland’s most highly anticipated hotel openings of the year. “Ardo is unlike anything Townsville has ever seen, it is a luxurious offering that will elevate how visitors can experience this beautiful tropical region,” Jones said.

Casinos 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Wyndham Board Determines New Choice Letter is Step Backwards

Hospitality Net

Wyndham Hotels & Resorts (NYSE: WH) ("Wyndham" or the "Company"), the world’s largest hotel franchising company with approximately 9,100 hotels spanning more than 95 countries, today announced that its Board of Directors received a letter from Choice Hotels International, Inc. (NYSE: CHH) ("Choice"), on November 14, 2023. Wyndham’s Board of Directors, together with its financial and legal advisors, closely reviewed Choice’s letter and determined that it represents a step backwards and that the t

Closing 191
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Video exclusive: Westward Whiskey’s renowned Master Blender, Miles Munroe, talks crafting world-acclaimed American Single Malts

Hotel Management

Oregon’s Westward Whiskey has created a cult-like following in recent years thanks to the company’s crafting and distilling of exceptional American Single Malts that’s made the company the toast of America’s Pacific Northwest. Westward, founded by Thomas Mooney and Christian Krogstad and led by charismatic Master Blender, Miles Munroe, is inspired by the unique culture, climate and natural ingredients of the region.

Services 130
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India Hikes Incentives for Foreign Filmmakers to Shoot in the Country: India Report 

Skift Blog

Skift Take: Has India made it lucrative enough for film units to camp in the country to shoot their movies?

Tourism 176
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Expert tips on creating long-term value from hotel guest surveys

eHotelier

Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.

ROI 124
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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From Silos to Synergy: Getting Hotel Teams on the Same Page - By Lynn Zwibak

Hotel News Resource

Now that the hotel industry has moved away from siloed departments, you expect your commercial teams to work together. But that's impossible when each department is still operating independently.

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4 strategies to light up your hotel holiday email campaigns (with examples)

Revinate

The holiday season is nearly upon us, a time of anticipation and excitement, magic and memories. It’s also a time when your guests eagerly await exciting seasonal email offers to hit their inboxes. Your hotel holiday email campaigns offer more than just festive cheer, however — they can drive substantial website traffic and help you [.] The post 4 strategies to light up your hotel holiday email campaigns (with examples) appeared first on Revinate.

Hotels 105
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HIX 2023 review: a design show with a unique a point of view

Hotel Designs

Hotel Designs HIX 2023 review: a design show with a unique a point of view HIX 2023 review: a design show with a unique a point of view From design collaborations to full disclosure at a confessional box, this year HIX appeared to be characterised by a healthy sense of collaboration and community. Writer Pauline Brettell, with contribution by Editor Hamish Kilburn, takes a look at the designs and the discussions that provided guests with the threads to weave into their own unique point of view&#

Events 105
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The Hotel General Manager: Time for a New Job Description? - By Dr Demian Hodari

Hotel News Resource

The hotel General Manager (GM) is the person ultimately responsible for a hotel’s performance. A GM’s ability to make decisions and take action will thus have an important impact on his or her hotel’s operational and strategic results. GMs, however, may not always have the autonomy to make these critical decisions as the hotel’s owner and/or hotel management company (HMC) may in fact limit this through their own decision-making interventions.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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EDITION debuts in South East Asia with hotel arrival in Singapore

Hotel Designs

Hotel Designs EDITION debuts in South East Asia with hotel arrival in Singapore EDITION debuts in South East Asia with hotel arrival in Singapore Firmly rooted in the EDITION brand’s strong sense of refined, timeless design and style, The Singapore EDITION – the first Southeast Asia outpost in the stable – seamlessly blends the dynamism energy of a major metropolitan city with a warm-weather resort sensibility… The Singapore EDITION captures the essence of Singapore but is pres

Hotels 102
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Mobile Dining 101: How Digital In-Room Dining Improves Hotel Operations

Intelity

Mobile dining and food delivery apps are a staple for nearly all smartphone users. Here are a few ways hoteliers can bank on this same technology while streamlining their operations Today’s travelers carry with them more than just luggage—they bring along the craving for personalization that smartphones have ingrained in our lifestyles. It’s one of the largest ways smartphones have changed our daily lives.

Dining 88
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Everything we know about Kempinski Grace Bay Beach

Hotel Designs

Hotel Designs Everything we know about Kempinski Grace Bay Beach Everything we know about Kempinski Grace Bay Beach Kempinski Grace Bay blends rich heritage of internationally renowned hospitality brand with beautiful by nature serenity of award-winning Grace Bay Beach creating a distinctive and limited ownership opportunity… Old-world elegance arrives on the award-winning Grace Bay Beach.

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Get the data right: From Travel Agent to the Hotel PMS

Demand Calendar

In hospitality, a reservation is not just a mere transaction. Instead, it serves as the blueprint for the guest experience and is a crucial ledger for hotels, corporate clients, and travel agents. A reservation that contains accurate and complete information is the key to unlocking a personalized and satisfying guest experience. It helps hotel staff to navigate and meet, or even exceed, the expectations of each guest, making it an essential compass for hospitality providers.

Travel 83
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.