Skift Blog
AUGUST 27, 2024
Skift Take: The new $100 million grant will boost the National Park Service's efforts to mitigate overtourism. It's going to need the help because there are no signs of a visitor slowdown.
Hospitality Net
AUGUST 27, 2024
The new hospitality brand inspired by the great American outdoors unveils Trailborn Highlands, its third design - forward hotel featuring exclusive excursions, curated programming, and a soon to open destination restaurant, bar and outdoor Nordic spa.
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Skift Blog
AUGUST 27, 2024
Skift Take: The most inspiring trends we’ve picked up on have nothing to do with hyper-glitz. There’s a lot happening right now from visionaries executing with integrity.
Hospitality Net
AUGUST 27, 2024
Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations. That’s not to say that pre-arrival emails that market upsell options in advance do not serve a role, because they do. For one, whatever upselling revenue they produce is a plus, especially since it is automatically generated.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
AUGUST 27, 2024
Skift Take: India's travel and tourism sector is witnessing a boom. But making the most of it will need smart ideas and investments. The next few years will show how well global and local companies can seize this chance.
Hospitality Net
AUGUST 27, 2024
Tipping is an integral part of North American service culture, but it has always had challenges in hospitality. Travelers today carry fewer cash bills than ever, with a recent study showing that just 16 percent of all transactions today are handled using cash. More businesses are turning to digital tipping solutions to adapt to this shift in consumer behavior, but common barriers exist in the hotel tech stack that prevent some independent hoteliers from quickly offering digital tipping.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
AUGUST 27, 2024
Today, Scandic is introducing a new loyalty program that will strengthen the company’s commercial offering, boost member loyalty and create more relevant experiences. The company’s current loyalty program, Scandic Friends, has been rebuilt from the ground up to offer more beneficial, personalized and digital member experiences.
Skift Blog
AUGUST 27, 2024
Skift Take: A fire sale gives a new lease on life to Selina, a brand that reinvented hostels for the TikTok generation but struggled after a debt binge.
Hospitality Net
AUGUST 27, 2024
[Amsterdam: 27 August 2024] – Mews, the industry-leading hospitality cloud, has revealed that over 15,000 hospitality professionals have now completed a course with Mews University.
Skift Blog
AUGUST 27, 2024
Skift Take: Destination weddings among Indians is on a rise, driven by high-profile celebrations. However, the preference remains largely for international locations. Can marketing campaigns get people to 'Wed in India'?
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
AUGUST 27, 2024
Numerous industries exhibit distinct seasonal business trends. For instance, in retail, the Back-to-School period from August to September trails only the Holiday Season from late November to December in terms of sales volume. Black Friday, the Friday following Thanksgiving in the U.S., signals the unofficial start of the Holiday shopping season. This day is named Black Friday because the surge in retail activity often transitions stores’ financial health from the red into the black by generatin
Skift Blog
AUGUST 27, 2024
Skift Take: Ryanair approved a handful of online travel agency partners, and it's verifying the details booking by booking.
Hospitality Net
AUGUST 27, 2024
Hotelogix, a globally leading cloud-based hospitality technology provider, said India’s Royal Orchid Hotels Limited (ROHL) has adopted its muti-property management system. Hotelogix’s comprehensive platform enables ROHL to standardize processes across their properties and gain centralized control over their operations, - helping them drive growth strategies and enhance guest experience and loyalty.
Skift Blog
AUGUST 27, 2024
Skift Take: Today's podcast looks at a Labor Day travel boom, using AI to support business travel, and a surge in Middle East tourism.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
AUGUST 27, 2024
Corporate Performance Management (CPM) refers to the processes and systems used by organizations to monitor, manage, and improve their business performance. CPM encompasses a wide range of activities, including planning, budgeting, forecasting, financial reporting, and analysis. It helps organizations align their resources and strategies with their goals, measure progress, and adjust tactics to optimize outcomes.
Hotel Management
AUGUST 27, 2024
Accor has reaffirmed its relationship with local and international hotel owners with the signing of partnership renewal agreements for more than 40 hotels across Australia comprising 5,500 keys. “Accor has been operating in Australia for over 30 years now, and a feature of our outstanding relationships with owners is our commitment to ensure their hotels remain at the forefront of the market through elevated guest services, facilities and satisfaction,” said Accor Pacific Chief Operating Officer
Hospitality Net
AUGUST 27, 2024
Hyatt Hotels Corporation (NYSE: H) today announces the opening of Hyatt Place Rouen, expanding the Hyatt Place brand’s global footprint in markets that matter most to guests and World of Hyatt members. Combining style, innovation and 24/7 convenience, the new hotel features a modern design, casual atmosphere, and practical amenities, such as three meeting rooms, a restaurant with French regional cuisine, onsite spa with a heated pool and treatment rooms, and state-of-the-art fitness centre.
Hotel Management
AUGUST 27, 2024
Ennismore’s ‘open-house hotel’ brand The Hoxton is set to make its Australian debut in 2027 with the opening of a hotel in Melbourne’s Cremorne. A revival of an historic building in the Matchworks Precinct, located at 560 Church Street, The Hoxton in Melbourne is a partnership between Ennismore and design-driven property developer Alfasi Group. The hotel will feature 198 guest rooms, three food and beverage outlets – an all-day dining destination, café, bar, and signature restaurant – a gym, as
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
AUGUST 27, 2024
Hotels face many challenges beyond filling rooms — they also want to bring in guests who drive value with every booking. In today’s competitive lodging market, targeting these valuable travelers is important for achieving sustainable success, but identifying and engaging with them can be daunting without the right advertising solutions.
Hotel Management
AUGUST 27, 2024
After a 40-year career in the hotel industry, most recently serving as CEO of Accommodation Australia, Michael Johnson, signs off in this HM exclusive. When you are in the midst of your working life, it feels like it will go on forever. But when the end actually arrives, you look back and it all seems to have gone by in a flash. After 40 years working in hotels, and the last five years leading the peak industry bodies for accommodation, my time has come.
Hospitality Net
AUGUST 27, 2024
A graceful tropical retreat neighbouring the traditional hillside village of Banjar Puhu in the north of Ubud, Anantara Ubud Bali Resort will become the second Anantara property to open on the Indonesian island when it welcomes its first guests on 1st October 2024.
Hotel Management
AUGUST 27, 2024
The deadline for entries to the hotel industry’s eminent awards has been extended by one week, to Friday September 6, giving additional time to nominate deserving individuals, hotels and hospitality groups. Now in its 22nd year, the HM Awards recognises personal and company excellence across Australia, New Zealand and the Pacific. Each year, more than 1,800 nominations are assessed to determine worthy winners across more than 40 categories.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
AUGUST 27, 2024
The Shay, part of Destination by Hyatt, is thrilled to welcome José Andrés Group (JAG) as the exclusive food and beverage operations manager for the property, effective September 1, 2024. In this role, JAG will manage all aspects of the food and beverage experience at The Shay, including two new restaurants, in-room dining, the lobby bar, meetings and events.
Hotel Management
AUGUST 27, 2024
Pro-invest Group is set to tap into Australia’s emerging flex living market with a ‘fuss-free’ offering targeting Gen Z and millennial travellers. Blending a traditional hotel experience with the co-living model, Pro-invest says it will focus on smaller, full-furnished, self-contained studio and one-bedroom accommodation. The group believes this flexible approach will appeal to expats, business travellers, digital nomads and more seeking ‘comfort, convenience and community’.
Hospitality Net
AUGUST 27, 2024
Leisure demand is growing, according to the results of Cheval Collection’s latest travel survey, with close to three quarters of those asked planning to take at least three trips over the next year.
Hotel Management
AUGUST 27, 2024
IHG Hotels & Resorts has a thrilling new offering for members as part of their recent increase in investment in Australian Rugby to ‘Major Partner’ of the Wallabies and Wallaroos national teams. IHG Hotels & Resorts has a thrilling new offering for members as part of their recent increase in investment in Australian Rugby to ‘Major Partner’ of the Wallabies and Wallaroos national teams.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Net
AUGUST 27, 2024
WISCO Hotel Group has made a strategic leap forward in enhancing efficiency and maximizing event revenue by incorporating cutting-edge technology from SalesAndCatering.com. The prominent Wisconsin-based hospitality company has successfully transitioned to the STS Cloud platform, incorporating advanced e-signature capabilities, ProposalPath proposal tools, and Visrez 3D table diagramming to enhance event sales opportunities, giving them a competitive edge.
Are Morch
AUGUST 27, 2024
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ The AI transformation in the hotel industry represents a significant shift towards more efficient, personalized, and guest-centric services. Integrating AI should not only focus on […] The post Empowering Hotel Staff with AI: Bridging Technology and Tradition for Superior Guest Experien
Hospitality Net
AUGUST 27, 2024
Historically, hospitality professionals have viewed procurement as a cost centre. But now, after years of social, economic, and political upheaval, procurement is evolving into a strategic function that helps hospitality organisations realise their broader business goals.
Hotel Management
AUGUST 27, 2024
More than 4.6 million Airpoints members will be able to enjoy a new-look digital experience in what is the first phase of Air New Zealand ‘s new and improved Airpoints programme for members. Air New Zealand Chief Digital Officer Nikhil Ravishankar says the airline is thrilled to unveil the first of many improvements to its Airpoints programme today. “What does not change is that our Airpoints programme will remain transparent and member-centric, with our members being able to redeem
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