Wed.Feb 28, 2024

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Aimbridge Names Craig S. Smith CEO

Lodging

Aimbridge Hospitality announced that Craig S. Smith will join the global hospitality management company as CEO, effective March 18, 2024. As only the third CEO in Aimbridge’s history, Smith is expected to leverage decades of operational experience and leadership with Marriott International to solidify Aimbridge’s position in the industry. Having begun his hospitality career in hotel operations, Smith was a general manager before being tapped for executive spots in several international markets,

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Why Checking In Bags Is More Expensive

Skift Blog

Skift Take: Today's podcast looks at the motivation behind increased baggage fees, New York City hotels' boost from short-term rental restrictions, and Jumeirah Group's change in leadership.

Hotels 303
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Renaissance Honolulu Hotel & Spa Debuts Where Sky Meets Sand in the Heart of Honolulu

Hospitality Net

Hawaii’s first Renaissance Hotel invites travelers to discover the best of Oahu with innovative design, world-class cuisine and locally inspired livingRenaissance Honolulu Hotel & Spa - PoolRenaissance Honolulu Hotel & Spa - Exterior.

Hotels 281
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Skift Travel Health Index: New Benchmark in 2024

Skift Blog

Skift Take: As we enter 2024, the travel industry is poised for strong growth, building on the recovery momentum of 2023. The Skift Travel Health Index now benchmarks performance year-on-year, moving away from the 2019 benchmark.

Travel 301
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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hopeful - an HVS ANAROCK HOPE 2024 special edition

Hospitality Net

As we unveil this special edition of “hopeful” for the HVS ANAROCK HOPE 2024 conference, it’s a time to reflect on the resilience and vibrant future of India’s hospitality sector. This edition is not just a collection of articles; it’s a beacon of optimism, mirroring the spirit of our magazine’s name.

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Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels

Skift Blog

Skift Take: Here's the first major interview with Gilda Perez-Alvarado since she became chief strategy officer of Accor. Can she help the hospitality titan diversify beyond selling hotel rooms, help it conquer the U.S., and reinvigorate the iconic Orient Express brand?

Branding 299

More Trending

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JetBlue Is Getting a Huge New Terminal At JFK: Here’s a Sneak Peek Inside

Skift Blog

Skift Take: The $4.2 billion facility at Terminal 6 will be home to JetBlue and Lufthansa Group airlines and is due to open in 2026.

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Hotel Brand Overload: The Coming Shakeout

Hospitality Net

The rise of brands has been the dominant trend in the global hotel industry over the past four decades. During this time, many hotel owners sought brand representation, while most brands themselves exited the business of owning or operating hotels. Starting with some three hundred brands at five price points, the hotel chains have repeatedly created brands that subdivided those price points.

Branding 245
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Ryanair Is a Missing Piece in eDreams Odigeo’s Subscription Business

Skift Blog

Skift Take: eDreams Odigeo's Prime subscription plan seems to be growing at a strong pace despite not offering Europe's largest airline. Could Ryanair and eDreams come to terms? Never say never.

Business 287
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A Hotel Executive’s Guide to Unleashing the Power of AI-First Business Intelligence and Analytics Technology (Commercial Intelligence)

Hospitality Net

When it comes to the hotel industry, commercial intelligence is quite literally the blueprint to success. Leveraging BI analytics and the data-driven insights from FLYR Hospitality means your hotel is always in line with, or even ahead of, the curve. It’s about making smart decisions that continuously fuel growth and adapting swiftly to an ever-changing market.

Business 245
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Boeing Has 90 Days to Address Quality Control Issues, FAA Says

Skift Blog

Skift Take: After a string of problems with its beleaguered 737 Max line, Boeing has to come up with a plan to improve safety culture and quality control.

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Radisson plans for its first Hotel & Serviced Apartments in the UK

Hospitality Net

Radisson Hotel Group announces the signing of its first Radisson Hotel & Serviced Apartments Glasgow. Located in Glasgow city centre, and with a target opening date of 2027, it will be the first serviced apartment offering for the Group in the UK.

Services 265
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Jumeirah Group’s Leadership Vacuum: 3 CEOs in 8 Years

Skift Blog

Skift Take: Despite being located in the global center of luxury hospitality, Jumeirah has struggled somewhat to grow its footprint.

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Stayntouch and Omniboost team up for cutting-edge and integrated tech showcase at ITB Berlin

Hospitality Net

Stayntouch, a global leader in cloud-based hotel property management systems (PMS), collaborates with Omniboost, a leading hospitality technology company specializing in data integration and automation, to jointly exhibit and showcase their integrated technologies at ITB Berlin from March 5th to 7th, in Hall 10.1, Stand 110.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Lindblad and Disney to Boost Marketing of National Geographic Cruises

Skift Blog

Skift Take: A greatly expanded marketing deal with Disney's National Geographic brand, plus record earnings and revenue, might steer Lindblad Expedition into new waters for potential acquisition.

Market 266
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Pan Pacific Grows Presence in Malaysia

Hospitality Net

Pan Pacific Hotels Group (PPHG) brings its modern upscale PARKROYAL brand to Malaysia with the opening of PARKROYAL A’Famosa Melaka Resort. The 213-key resort is nestled within tropical gardens and maintains easy access to Melaka’s main attractions. In line with PARKROYAL’s ethos to providing a gateway to authentic local experiences, the resort will offer activities and collaborations inspired by the rich culture of Melaka.

Resorts 263
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Vacasa to Lay Off 320 – 5% of Workforce; COO to Leave

Skift Blog

Skift Take: Vacasa is trying to get cash flow positive in 2024 by almost any means necessary.

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Scandic Nürnberg Central to open its doors

Hospitality Net

Tomorrow marks the opening of Scandic’s first hotel in Nürnberg, the second largest metropolitan area in Bavaria. The new hotel is an important step in the company’s expansion in Germany. With 311 rooms and event facilities for up to 800 people, the newly renovated hotel has been rebranded as a Scandic hotel since it was taken over from Pandox. Scandic Nürnberg Central will be operated by Scandic pursuant to a long-term revenue-based lease agreement from March 1, 2024.

Events 263
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cleartrip Is Winning More Travel Agents for Its Agency Business – India Report

Skift Blog

Skift Take: Cleartrip's agency business is recording fast growth, a sign of its growing stake in the online travel sector in India.

Business 291
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The iconic Dusit Thani Bangkok announces September reopening

Hospitality Net

Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, has announced that it will officially reopen its iconic Dusit Thani Bangkok hotel in September 2024.

Resorts 260
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Capital One Travel Launches Vacation Rentals Through Boutiq and AvantStay

Skift Blog

Skift Take: As major credit card companies upgrade their travel footprints, vacation rentals have become a must-have.

Travel 303
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Customers Could Stop Doing Business Because Of A Long Survey

Hospitality Net

Why does a company send out a customer satisfaction survey? Generally, it is to find out if they did a good job or what they can do to make the experience better.

Business 245
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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American Airlines Taps Amadeus as Accounting System Partner

Skift Blog

Skift Take: It appears that the investments Amadeus has been making in ancillary businesses are starting to pay off.

Business 270
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More Date = More Data. NOT More Insights

Hospitality Net

More and more and more data.isn’t that what we are generally told? the newest trend, always "on", never miss a thing.like a hamster on Red Bull trapped in the never ending story.

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Tony Fernandes’ Capital A to List in U.S. Through SPAC

Skift Blog

Skift Take: Tony Fernandes thinks it's time for Capital A's "Hollywood" debut.

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The Rise of Payments-Based SaaS and Inter-Vendor Integration Revenue Sharing

Hospitality Net

For decades, we have all seen the cost of doing business climb. Yet, companies investing in new technology stacks demand cost-effective solutions, with subscription-based platforms being preferred. So, how can big (and little) technology companies continue to grow and be profitable in the hospitality technology space? Enter the ever-increasing Payment-based Software as a Service and Inter-Vendor Integration Revenue Sharing trends.

Revenue 242
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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EVEN Hotels Shares Details of Two Hotel Openings

Lodging

ATLANTA—EVEN Hotels, part of IHG Hotels & Resorts, announced the opening of EVEN Hotel Austin Uptown Near The Domain and will soon welcome EVEN Hotel Waco – University Area to its portfolio next month. The latest openings mark three EVEN Hotel properties across Texas, joining EVEN Hotel Shenandoah – The Woodlands, which opened in 2021. The 126-room EVEN Hotel Austin Uptown Near The Domain, operating under Mopac Hotel Development LP, is located in the Texas […] The post EVEN Hotels Shar

Hotels 173
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Hilton Partners with AutoCamp to Offer Elevated Outdoor Lodging Experiences in Iconic Natural Settings

Hospitality Net

Hilton announced a new exclusive partnership with premier outdoor hospitality company AutoCamp to offer Hilton guests an experience that blends the spirit of an iconic outdoor adventure with the hospitality and design-forward thinking of a boutique hotel, in spectacular settings that include properties adjacent to popular national parks.

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Beach House Hilton Head Island to Complete Renovations in Spring 2024

Lodging

HILTON HEAD, South Carolina—The Beach House Hilton Head Island will complete a transformation of its Tiki Hut, resort pool, and new open-air pavilion. The property will also start the 2024 summer season with new programming. “We are so excited to share the latest and greatest version of Beach House to our loyal guests and new visitors,” said General Manager Jay Wiendl.

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Trust and Relationships: The Twin Pillars of Hospitality Business Growth

Hospitality Net

I began my hospitality career over 40 years ago, working in operations at a downtown hotel in Vancouver, British Columbia. I was a minibar attendant. The first thing I noticed about the industry was how incredibly nice and gracious the people I worked with and the guests I served were. My bosses were also highly supportive, ensuring I had the tools and training to feel comfortable and perform my job effectively.

Business 240
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.