Mon.Jun 10, 2024

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The Town Behind Mallorca’s Mass Overtourism Protests: ‘A Summer Of Discontent’

Skift Blog

Skift Take: This summer, the Mediterranean island of Mallorca finds itself grappling with an age-old question: How much tourism is too much? What's notable is that the protests have spread to areas far from the coastal centers because tourism has, too.

Tourism 333
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Embracing Sustainability: The Rise of Eco-Friendly Venues in 2024

Lodging

For the second year in a row, sustainability will be a defining factor in hospitality in 2024. Venues that prioritize sustainable initiatives will bring in more business, both from leisure travelers and group business. Even business travel managers are looking for ways to reduce the carbon footprint of their corporate travel programs, including choosing more eco-friendly accommodations.

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Leela Hotels IPO Eyes $2.5 Billion Valuation, Listing Likely in 9 Months: Report

Skift Blog

Skift Take: With India's travel and hospitality industry thriving, it's the perfect moment for Leela to go public. The buzz around IPOs is definitely heating up, and more companies are feeling confident to jump into the market and raise funds.

Travel 287
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Ukrainian hotels improve their knowledge of USALI with the support of EU4Business

Hospitality Net

The Ukrainian Hotel and Resort Association (UHRA) has completed a series of training sessions on USALI (Uniform System of Accounting for Lodging Industry) which took place in March-April 2024 with the support of the EU4Business: SME Recovery, Competitiveness, and Internationalisation program funded by the European Union and the German Government.

Resorts 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Southwest Defends Strategy Amid Activist Pressure

Skift Blog

Skift Take: Southwest said it is confident in its strategy and leadership team as Elliott is pushing for the airline to replace its CEO and chairman.

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DoubleTree by Hilton Connects Communities Across Asia Pacific with Feel Good Moments, Sharing 10,000 Signature Cookies to Celebrate its 100th Property in the Region

Hospitality Net

Leading global hospitality brand DoubleTree by Hilton, renowned for its warm and caring service, announces the launch of ‘Share a Feel Good Moment Month’ in celebration of its 100th hotel opening in Asia Pacific. This initiative marks one of its largest communications activations in the region for the brand, driving a coordinated celebration across more than 100 hotels in 13 countries and regions.

Branding 264

More Trending

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Park Plaza Bangkok to be rebranded as Radisson RED Bangkok Sukhumvit 18

Hospitality Net

The existing Park Plaza Bangkok Soi 18 will be rebranded and reimagined with a colorful new (upper-) upscale concept, before relaunching as Radisson RED Bangkok Sukhumvit 18 in Q4 2025.

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Apple’s Siri Is Getting Better AI. How That Works for Trip Planning

Skift Blog

Skift Take: Generative AI is going directly into the iPhone. It helps with travel a little right now, but that's only the beginning.

Travel 311
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Mandarin Oriental, Muscat Brings Exceptional Hospitality to the Sultanate of Oman

Hospitality Net

Mandarin Oriental, Muscat has opened its doors today, marking the Group’s debut in the Sultanate of Oman. The distinctive architectural design of this urban resort and branded residences takes full advantage of the views over the Arabian sea, while its location in the heart of the city in Shatti Al-Qurum, a prestigious neighbourhood, is perfectly positioned to explore Muscat’s intriguing ancient architectural treasures and vibrant culture.

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Ask Skift: What Are Major Trends in Hotel Loyalty Programs?

Skift Blog

Skift Take: Loyalty programs are big business for hotel companies, and here are some noticeable trends shaping those programs.

Hotels 302
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Novotel Announces Ocean Protection Partnership with WWF

Hospitality Net

Following a longstanding commitment to support its guests’ pursuit of balance in their lives, Novotel’s three-year agreement with World Wide Fund for Nature (WWF) will champion the protection and restoration of the world’s oceans, the source of balance for the planet, through science-based action and conservation projects.

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Ixigo IPO Opens: CEOs Explain Timing and Smaller Listing Size

Skift Blog

Skift Take: Wait-and-watch? Not anymore! Ixigo's CEOs tell Skift that they’re ready to dive into what they’re calling the "golden era" of online travel. With ideal market conditions for growth, the Indian OTA is moving forward with an IPO, aiming to use tech-driven customer experiences to strengthen its position.

OTA 193
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HFTP Announces Hospitality Code of Digital Responsibility

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®), the global spokes group for the industry’s hospitality technology segment and producers of the HITEC® brand, announced today a new project that will develop a code of digital responsibility for hospitality.

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TGI Fridays Would Like to Run Your Hotel Restaurant

Skift Blog

Skift Take: We will not rest until we can also report that Wagamama is coming to hotels worldwide.

Hotels 302
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Luxury Postpartum Centre Re’Joy Suites Opens in Singapore

Hospitality Net

Re’Joy Suites ("Re’Joy"), Southeast Asia’s most advanced postpartum centre providing advanced care for mothers immediately after childbirth with a blend of Traditional Chinese Medicine ("TCM") and modern healthcare in a luxury spa and hotel setting in Singapore, has been unveiled by the Joyre Group ("Joyre" or the "Group").

Hotels 264
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Akasa Air Co-Founder On International Expansion and Profitability — India Report

Skift Blog

Skift Take: Akasa Air launched in August 2022, and since then, it has expanded its network to 25 cities. The low-cost airline's expansion plans range from international destinations to smaller Indian cities to enhance connectivity within and outside India. And its business model seems to be paying off so far.

Business 159
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Adagio accelerates its franchise development, demonstrating the strength of its model and consolidating his position of leader in aparthotels

Hospitality Net

In addition to its development model based on direct leasing or management contract, Adagio is strengthening its growth through the franchise segment with the openings of the Adagio Access Rouen Center Cathédrale, the Adagio Access Porte de Camargue, and the Adagio Access Brussels Airport. The Adagio franchise network has quadrupled in 6 years, going from 5 franchised aparthotels in 2018 to 28 today, i.e., nearly 20% of the sites operated under the Adagio brand.

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Club Wyndham Dunsborough sports a new look following $5 million room refresh

Hotel Management

Beachfront resort Club Wyndham Dunsborough, located in Western Australia’s Margaret River region, has unveiled a AU$5 million refurbishment of all 82 apartments in the complex. A fresh colour palette, inspired by Geographe Bay’s sand, sea and sun, has been introduced in the apartments with clean and neutral whites and soft greys, alongside photography of local landmarks and nature.

Hiring 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How to Translate Science into Felt Experiences

Hospitality Net

Following the launch of our cultural study ‘Neuroaesthetics—Design for the Mind’ in partnership with FSB Franz Schneider Brakel, we invited Kinda Studios co-founders Katherine and Robyn to host a webinar to answer these questions, and to bring to life the study’s findings.

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Choice Hotels Japan expands nationwide network with 22 Comfort Inn properties

Hotel Management

Choice Hotels Asia-Pac in conjunction with Choice Hotels Japan has launched 22 new locations under the group’s flagship Comfort Inn brand in Japan. Signed under a management agreement with Hoshino Resorts REIT, the new additions extend Choice Hotels Japan’s portfolio to 96. “This agreement is a significant step forward for Choice Hotels Japan in an extremely competitive market,” said Choice Hotels Asia-Pac’s CEO Trent Fraser.

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Turning Social Media Posts into Hotel Bookings with Custom Landing Pages

Hospitality Net

Hotels looking to increase booking conversions and customer conversations should consider using custom landing pages in combination with their social media marketing efforts.

Hotels 259
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Wayfarer magazine’s sixth edition now available on Readly across the globe, including all United Clubs

Hotel Management

The sixth edition of Wayfarer magazine is now available to Readly’s global audience , including in all United Airlines Clubs in the United States and United Kingdom. The latest 124-page release, which is expected to have over 120,000 readers on Readly alone, comes on the back of the popular first five issues and will be available both digitally on our Wayfarer website and on Readly.

Travel 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Behind the Quote: The Secret to Getting Executive Buy-in For Hospitality Procure-to-Pay Technology

Hospitality Net

Digital procure-to-pay (P2P) solutions are a no-brainer for the modern hotelier, streamlining procurement cycles and generating insights for more strategic purchasing decisions. But these goals can’t be realised unless everyone is on board for the investment—particularly hospitality leadership and owners.

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The impact of climate change on the hospitality industry’s future

eHotelier

As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.

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Mar-Bella Collection announces new hotel Avali

Hospitality Net

Located on the Greek island of Corfu, Avali will be the fourth property to open by the family-owned luxury hospitality brand.

Branding 263
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Coury Hospitality plots expansion

Hotel Business

Lifestyle hospitality management company Coury Hospitality continues to grow its portfolio of boutique hotels with a robust pipeline of new openings and developments across the U.S. “We are honored that the industry’s leading owners and developers continue to choose Coury as their partner for designing, developing and operating new lifestyle hotels,” said Paul Coury, CEO, Coury Hospitality.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Pricing transparency without hidden mandatory junk fees. Does this apply to restaurants too? New California proposed law (SB 1524 ) says “No!” Can this be right?

Hospitality Net

For more than 20 years consumers have complained about hidden mandatory fees, junk fees, resort fees, destination fees, service fees, administration fees, health fees, surcharges, connection fees, and similar charges, whatever they are called.

Consumer 214
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First look: Newly renovated Courtyard Detroit Downtown Hotel

Hotel Business

Courtyard by Marriott Detroit Downtown Hotel has completed a renovation to transform both its interior and exterior. Owned by Bedrock and operated by Marriott International, the 260-room hotel resides inside the Millender Center that connects to the Renaissance Center, Millender Center Detroit People Mover station and the Coleman A. Young Municipal Center via an enclosed Skyway.

Hotels 105
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Accor leads development in Egypt’s Ras El Hekma with signing of two Swissôtel properties

Hospitality Net

Accor, a world-leading hospitality group, has signed a milestone agreement with Naia Developments to develop two Swissôtel addresses, marking the brand’s debut on Egypt’s Mediterranean coast in Ras El Hekma.

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Hamilton Litestat is elevating spaces with metal finishes range

Hotel Designs

Hotel Designs Hamilton Litestat is elevating spaces with metal finishes range Hamilton Litestat is elevating spaces with metal finishes range Hamilton Litestat, a name synonymous with quality and elegance in electrical accessories, offers a vast collection of finishes designed to cater to diverse aesthetic preferences… Each finish is meticulously crafted to provide a unique aesthetic, allowing for customization that perfectly complements any décor style.

Hotels 104
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.