Tue.Oct 01, 2024

article thumbnail

Moxy Hotels at 10: How Marriott’s Gen Z Brand Grew Up

Skift Blog

Skift Take: Hotel chains often blur into a beige haze of indistinguishability, but Marriott created Moxy Hotels to stand out like the neon signs often found in its lobbies. Many Gen Zs like it. But after 10 years, can it grow up without growing old?

Branding 303
article thumbnail

How to design great digital guest journeys | Hotelier tips with Matt Welle

Hospitality Net

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

Branding 290
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Croatia’s ‘Game of Thrones’ Town to Limit Tourist Traffic in 2025

Skift Blog

Skift Take: Dubrovnik continues to reap large tourism rewards from being a filming location for Game of Thrones, but it needs restrictions to protect its fragile infrastructure and preserve resident quality of life.

Tourism 293
article thumbnail

W Maldives Set to Reopen in January 2025

Hospitality Net

After nearly two decades as a trailblazer in luxury hospitality, W Maldives is set to reopen in January 2025 with a bold, full-scale renovation that redefines the island escape. As the first W Hotel to undergo the brand’s global rebranding initiative, every detail of the resort has been thoughtfully transformed, from redesigned overwater and beach villas with private pools and breathtaking ocean views to cutting-edge dining concepts and a rejuvenated bar scene, ensuring an elevated experience th

Scale 264
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Amtrak Says It’s Time to ‘Retrain Travel’ in New Ad Campaign

Skift Blog

Skift Take: Amtrak is taking a lesson from the hotel marketing playbook and focusing on its guest amenities to take on the airlines and other competitors.

Travel 273
article thumbnail

Luis and Roberto Riu Rodríguez: key figures in the generational handover at the RIU Group

Hospitality Net

Luis Riu Rodríguez and Roberto Riu Rodríguez, the sons of Luis Riu Güell and members of the fourth generation of the Riu family, have played an important role at the chain for several years, leading expansion projects and analysing investment opportunities, as well as working in the RIU Group’s Technical Advice Office (GAT), which is responsible for the chain’s major refurbishment projects and designing, constructing and fitting out all of the company’s new hotels.

More Trending

article thumbnail

Exclusive: inside the luxurious Hotel Seiryu Kyoto, one of Japan’s best new hotels

Hotel Management

In the heart of Kyoto’s incredible Kiyomizu is the Hotel Seiryu , a property that’s located in a former elementary school that can firmly claim to be one of Japan’s best new hotels. To find out what makes the property so unique, James Wilkinson catches-up with Hotel Seiryu Kyoto General Manager, Takanori Muroi. The Hotel Seiryu Kyoto is brilliant on so many levels, from the location to the design, rooms and food and beverage on offer.

Hotels 236
article thumbnail

Hospitality With Heart: Opportunities for Hoteliers to Do Good

Hospitality Net

Is the customer always right? Perhaps not always, but the phrase has gained traction in the hotel industry. This is due to hotels having adopted a mixed form of two models: a customer-centric business model (Tang, 2014 ) and a profit-centered business model (Agarwal, Erramilli, & Dev, 2003 ; Taillon, 2014 ). These models have likely been adopted as meeting customer desires can aid in profit maximization.

article thumbnail

Carnival’s Alaska Boom, Travel Startup Funding and Singapore’s Surge

Skift Blog

Skift Take: Today's podcast looks at Carnival’s Alaska growth, a big fundraising haul for startups, and Singapore’s growth at the expense of Hong Kong.

Travel 248
article thumbnail

Small Voices, Big Choices: How Generation Alpha Takes The Lead in Family Travel Planning

Hospitality Net

In a significant shift, Asia Pacific’s youngest generation is now leading the charge in family travel planning with their distinct preferences shaping the future of the travel industry. Hilton’s 2025 Trends Report reveals how Generation Alpha and Generation Z are reshaping travel, and prioritizing experiences that reflect their personal interests and cultural pride.

Travel 246
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Skift Partners With Intrepid Travel on a Climate Hub for Solutions-Based Journalism

Skift Blog

Skift Take: Skift's new partnership with Intrepid Travel marks a critical moment for the travel industry’s fight against climate change. With a dedicated Climate Hub and independent coverage, Skift is set to highlight the advancements shaping sustainable travel’s future.

Travel 209
article thumbnail

Sofitel Launches First Branded Residences in Dubai with Azha Development and Dubai Sotheby’s International Realty

Hospitality Net

Sofitel is thrilled to announce a key milestone as part of its strategic growth plan with the signing of its first branded residences in the United Arab Emirates: Sofitel Residences Downtown Dubai. Combining the luxurious service of a 5-star hotel with the comfort of home, this development introduces 70 exceptional residences, offering a private haven in the heart of the city.

Branding 246
article thumbnail

Ask Skift: How Are Destinations Combatting Overtourism?

Skift Blog

Skift Take: Overtourism has become a pressing issue, and several destinations have unveiled strategies they believe will better help them manage visitor numbers.

article thumbnail

Omni Hotels & Resorts Breaks Ground on Omni Pontoque Resort at Punta de Mita

Hospitality Net

Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Set to open in late 2026, Omni has assembled a seasoned design team to bring this dynamic concept to life, including Bob Glazier, HKS Architects, Farouki Farouki, Girvin Associates, and Waldrop + Nichols, with The Beck Group managing construction.

Resorts 246
article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

India’s Upcoming Wedding Season – India Report

Skift Blog

Skift Take: Nearly 5 million weddings could bring in some $70 billion. And luxury hotels are seeing an uptick in demand.

Hotels 263
article thumbnail

Memorable Moments: Lessons from the World’s Northernmost Full-Service Hotel

Hospitality Net

As an academic, I am constantly looking out to match real-life applications with concepts. My recent trip to the world’s northernmost town of Longyearbyen has provided yet another academic cum practical learning.

Services 246
article thumbnail

BWH Hotels Appoints Bill Ryan as SVP and Chief Technology Officer

Lodging

PHOENIX, Arizona—BWH Hotels announced the appointment of Bill Ryan as its senior vice president and chief technology officer. Reporting to Larry Cuculic, president and CEO of BWH Hotels, Ryan will oversee the technology management team and guide the brand’s overarching digital strategy. “Bill is an innovative and inspiring technology leader with a track record of building strong relationships and growing brand capabilities,” said Cuculic.

Hotels 162
article thumbnail

Cloudbeds and Mirai join forces to transform hotel distribution and marketing

Hospitality Net

San Diego, CA – Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing.The agreement will provide joint customers with advanced tools to optimize their direct bookings, streamline their operations, and expand their digital marketing efforts.

Market 246
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

IHG’s first dual-branded hotel development in Australia to open next year

Hotel Management

Bourke Street Mall development Melbourne Walk, which will be home to IHG Hotels and Resorts’ first dual-branded hotel in Australia, is nearing completion, with a topping out ceremony held recently. The dual-branded development will include the Holiday Inn and Hotel Indigo brands, with 452 rooms spanning levels two to 10. Holiday Inn Melbourne Bourke Street Mall will feature 273 rooms designed to cater to business and leisure travellers, while Hotel Indigo Little Collins will offer 179 rooms, a r

Branding 147
article thumbnail

Accor Expands UAE Portfolio with Grand Mercure Dubai Downtown in Strategic Partnership with Gulf Hotels Group

Hospitality Net

Accor is pleased to announce the signing of Grand Mercure Dubai Downtown, the latest addition to its portfolio of premium hotels in partnership with Gulf Hotels Group. The signing ceremony was held during the Future Hospitality Summit on 1st October in Dubai.

Hotels 246
article thumbnail

Minor Hotels Expands Melbourne Portfolio with St Kilda Road Property

Hotel Management

Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne having officially opened under the Oaks Hotels, Resorts & Suites. Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne having officially opened under the Oaks Hotels, Resorts & Suites.

Hotels 147
article thumbnail

Accor and The Summary Executive Properties, Sign Landmark Deal for Swissôtel’s very first stand-alone Branded Residences project

Hospitality Net

Accor, a world-leading hospitality group, is pleased to announce the signing of a groundbreaking new partnership with The Summary Executive Properties, for the world’s first standalone Swissôtel branded residences.

Branding 245
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Cendyn Acquires Knowland, Aims to Yield More MICE Bookings

Lodging

AUSTIN, Texas—Cendyn has acquired Knowland in a strategic acquisition that presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space. Knowland’s platform includes market intelligence data on meetings and events gathered from over 7,500 hotels across the United States and a handful of international markets.

Events 147
article thumbnail

2024 Readers’ Choice Awards: all the winners

Hospitality Net

You voted in your thousands in this year’s Readers’ Choice Awards. The results are now out. We reveal this year’s winners – the number-one places, hotels, airports, cruise lines, travel fixers and more that Condé Nast Traveller readers rate around the world.

Travel 245
article thumbnail

Mercure milestone: Accor’s midscale brand hits 1,000 openings with another 200 on the way

Hotel Management

Mercure Hotels is celebrating the recent opening of its 1,000 th hotel globally, a year on from its 50 th anniversary. The brand continues its strong momentum with a presence in 68 countries worldwide and the largest development pipeline in Accor’s portfolio, with more than 200 additional Mercure hotels set to open by 2028. This year, nearly 30 Mercure hotels were opened in Greater China, bringing the brand’s footprint to over 180 hotels in the region.

Branding 130
article thumbnail

Habyt Expands with a New Opening in Leipzig

Hospitality Net

Habyt, a leading global provider of co-living and flexible housing, is proud to announce its continued expansion across Europe with the launch of its latest development in Leipzig, Germany. This new project marks not only Habyt’s entry into the Leipzig market but also its presence in a landmark 20th European city, further cementing the company’s position as a key player in the flexible housing industry.

Market 244
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Crystalbrook drives sustainability initiatives with first Sustainability-Linked Loan

Hotel Management

Crystalbrook Collection has become the first known hotel brand in the country to secure a Sustainability-Linked Loan, supported by the Commonwealth Bank of Australia (CBA). Designed to incentivise and support companies to achieve ambitious environmental or social targets, a Sustainability-Linked Loan ties the borrower’s cost of debt directly to their sustainability performance.

article thumbnail

Hyatt Announces Plans for Two Hotels in Magna, Neom’s Luxury Coastal Destination

Hospitality Net

Hyatt (NYSE: H) proudly announces plans for the debut of two Hyatt-branded hotels in Jaumur, one of Magna’s destinations, located on the coast of Gulf of Aqaba. Park Hyatt Jaumur and Andaz Jaumur Marina will mark a significant milestone in the expansion of Hyatt’s brand presence within the Kingdom of Saudi Arabia and solidify its strategic collaboration with NEOM, a beacon of future living and sustainable luxury.

Branding 243
article thumbnail

Supply vs demand: CBRE’s New Zealand hotel market outlook

Hotel Management

An improvement in economic conditions is on the horizon with leisure and business tourism set to benefit, according to CBRE Director – Hotels and Leisure, Peter Hamilton. Following an initially strong recovery in demand following international border openings in mid-2022, demand growth slowed in most New Zealand hotel markets from early 2024. Economic headwinds have impacted business and consumer confidence, and government spending has also been reduced.

article thumbnail

Shining bright: IHG celebrates diamond anniversary in Japan – and reveals growth plans

Hospitality Net

IHG Hotels & Resorts (IHG) today proudly celebrates the 60th diamond anniversary of its entry into Japan – and reveals its commitment to further growth.

Resorts 246
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.