Lodging

APRIL 16, 2024

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into a hotel lobby to the final farewell at check-out, every interaction and service provided must be seamless and efficient. In this digital age, where technology is deeply integrated into every aspect of our lives, device monitoring emerges as a crucial tool for maintaining the highest standards of operational efficiency, sustainability, and [

Hospitality 278

Hospitality Services Operations Hotels 278

Hotel Management

APRIL 16, 2024

Canberra based property group Doma has introduced its third Little National Hotel with the opening of Little National Newcastle. Located on Newcastle’s harbourfront district, at 44 Honeysuckle Drive, the 181-room hotel has the highest room count of any hotel in the city, reflecting its smart compact room design. “Little National Newcastle marks the third venture hotel in Australia, and stands as a testament to Doma’s commitment to providing an affordable luxury hotel experience,” said Doma

General Manager 277

General Manager Tourism Hotels Management 277

Skift Blog

APRIL 16, 2024

Skift Take: Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints.

Consumer 330

Consumer 330

Hotel Management

APRIL 16, 2024

Adge Hotel and Residences in Sydney’s Surry Hills has opened a second hotel tower on the site, expanding its room count by 149 guest rooms to a total of 254. Operated by La Vie Hotels and Resorts, Adge Hotel and Residences opened last August on the site of the former Cambridge Hotel. La Vie reports that the hotel has exceeded occupancy targets since opening, regularly selling out during key events.

General Manager 264

General Manager Resorts Hotels Events 264

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

APRIL 16, 2024

IHG Hotels & Resorts (IHG) is delighted to announce the signing of the second Holiday Inn & Suites in Australasia, partnering for the first time with Felix Capital to open Holiday Inn & Suites Caloundra Sunshine Coast in early 2028.

Resorts 264

Resorts Hotels 264

Hotel Management

APRIL 16, 2024

In the town of Big Sky, a short drive from the legendary ski slopes, is The Wilson Hotel , one of Montana’s newest, stylish and most affordable properties. James Wilkinson checks in. The Wilson Hotel, a member of Residence Inn by Marriott, made its debut in the town of Big Sky, Montana, in 2019 and since then it has continued to receive acclaim across America as the nation’s most exciting and best property in that collection.

Dining 246

Dining Hotels Shopping Resorts 246

Hospitality Net

APRIL 16, 2024

Capitalizing on the growing potential of hidden gems in India, Radisson Hotel Group is pleased to announce the opening of its first hotel in Gopalpur, Odisha - Pramod Lands End Resort, a member of Radisson Individuals.

Resorts 246

Resorts Hotels 246

Skift Blog

APRIL 16, 2024

Skift Take: Citi and Chase plan to chase the rising Global Entry fees, allowing cardholders to still access Global Entry.

Tourism 287

Tourism Travel 287

Hospitality Net

APRIL 16, 2024

Cycas Hospitality’s growth continues into 2024 following their landmark appointment to manage The Ormond Hotel in Dublin on behalf of the Ormond Group, a leading hospitality group from Southeast Asia. This will be Cycas Hospitality’s first property in Ireland and marks another significant step in their pan-European expansion.

Hospitality 284

Hospitality Management Hotels 284

Skift Blog

APRIL 16, 2024

Skift Take: Wildfires tarnished the tourism appeal of the Golden State. So Visit California is running a splashy new "Ultimate Playground" campaign. CEO Caroline Beteta dishes on the pivot, her $150 million war chest, and how her team uses famous faces as brand ambassadors.

Tourism 245

Tourism Branding Events Business 245

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hospitality Net

APRIL 16, 2024

As the hotel technology landscape rapidly evolves, the rise of Artificial Intelligence (AI) stands out as a beacon guiding us toward a more efficient, engaging future. As we navigate the realities of rising wages and the scarcity of skilled labor, my enthusiasm for AI’s potential within our industry is driven not just by professional curiosity but by a calculated optimism for its profound impact on our operations and, by extension, our bottom line and the guest experience.

Operations 262

Operations Hospitality Hotels 262

Skift Blog

APRIL 16, 2024

Skift Take: While Maldives enjoys record-breaking arrivals, its tourism companies aren't about to let the Indian market keep falling. They're on a mission to reverse the trend.

Tourism 259

Tourism Market Marketing 259

Hospitality Net

APRIL 16, 2024

DoubleTree by Hilton Manchester Piccadilly, which is managed by global hotel management company Valor Hospitality, has unveiled a full refurbishment of all 285 bedrooms as well as hotel corridors.

Management 246

Management Hospitality Hotels 246

Skift Blog

APRIL 16, 2024

Skift Take: Think Iceland was an unexpected favorite for Chinese tourists, what would you say about Kazakhstan?

Tourism 306

Tourism 306

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

Hospitality Net

APRIL 16, 2024

Park Hyatt Milano, an icon of hospitality, celebrates its first 20 years in the name of an elegant and sophisticated glamour, a mirror of the Milanese spirit on which the hotel has its roots.

Hospitality 246

Hospitality Hotels 246

Skift Blog

APRIL 16, 2024

Skift Take: We are hosting two back-to-back events: Skift Data + AI Summit and Skift Short-Term Rental Summit in New York City at Dotdash Meredith this June.

Events 254

Events 254

Hospitality Net

APRIL 16, 2024

Effective procurement departments have a significant positive impact on hotel performance. To endure persistent industry challenges—such as price volatility, tight profit margins, evolving guest preferences, and labour shortages—hoteliers must fine-tune their procurement operations to ensure greater efficiency, agility, and cost savings.

Operations 245

Operations Hospitality Hotels 245

Skift Blog

APRIL 16, 2024

Skift Take: In 2023, air travel got pretty close to pre-pandemic levels. This thrust Tokyo Haneda and Seoul’s Incheon Airport back into the spotlight.

Travel 245

Travel Closing 245

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

APRIL 16, 2024

New Risposte Turismo survey among European General Managers. The study was presented on Saturday 13 April in Venice, within the framework of the 50th Annual General Meeting of the European Hotel Managers Association (EHMA). The difficulty in sourcing new talent, the value of the attitude demonstrated by candidates (motivation, desire to learn and interest in improvement) during the recruitment process and the importance of remuneration for staff retention.

General Manager 243

General Manager Hotels Management 243

Skift Blog

APRIL 16, 2024

Skift Take: TUI is tapping into the booming African tourism market as it spreads its offerings throughout the continent.

Tourism 283

Tourism Marketing Market Hotels 283

Hospitality Net

APRIL 16, 2024

The American Hotel & Lodging Association (AHLA) today is leading an industry-wide Tax Day of Action in support of the Tax Relief for American Families and Workers Act, H.R. 7024.

Hotels 243

Hotels 243

Skift Blog

APRIL 16, 2024

Skift Take: Loyalty programs are huge business for many airlines, with fierce competition for well-heeled frequent fliers. BA will be hoping these changes make its Avios scheme more attractive to existing and future customers.

Business 241

Business Travel 241

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

APRIL 16, 2024

The leading hospitality and travel technology provider HotelRunner will participate in ATM Dubai, one of the Middle East’s most important tourism trade shows, between 6-9 May. The HotelRunner Team will welcome guests in Hall 3, Stand TT3252, and showcase its all-in-one platform.

Tourism 243

Tourism Travel Hospitality 243

Skift Blog

APRIL 16, 2024

Skift Take: United is making some adjustments to its long-term fleet plans after the FAA placed production constraints on Boeing.

263

263

Hospitality Net

APRIL 16, 2024

Red Carnation Hotels, the family-owned hotel collection, proudly announces the opening of its latest masterpiece and first property in Scotland, 100 Princes Street. Heralding the start of a new era at its storied Edinburgh address, this boutique hotel is poised to become a beloved destination providing an exclusive, intimate and authentic Scottish experience.

Hotels 243

Hotels Travel 243

Skift Blog

APRIL 16, 2024

Skift Take: Travel and tourism industry accounted for around 6% of India's GDP in 2022. The country has therefore been focusing on boosting tourism.

Tourism 236

Tourism Travel Revenue Hotels 236

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Scale

Hospitality Net

APRIL 16, 2024

Cendyn, a global integrated hotel technology and services company, has announced the integration of its popular Digital Marketing Platform (DMP) with Google Search Ads.

Digital Marketing 243

Digital Marketing Services Market Marketing 243

Lodging

APRIL 16, 2024

DiamondRock Hospitality Company (the “Company”) (NYSE: DRH), a lodging-focused real estate investment trust that owns a portfolio of 36 premium hotels and resorts in the United States, today announced leadership changes and a simplified organizational structure to drive continued business momentum: With these changes, which are effective today, DiamondRock has reduced its executive team structure from six to four members, including the Company’s Executive Vice President and Gen

Real Estate 162

Real Estate Hospitality Resorts Business 162

Hospitality Net

APRIL 16, 2024

Traditionally, Return On Ad Spend (ROAS) has dominated as the primary metric for evaluating the success of marketing initiatives. As we evolve past ROAS, I wanted to get the take from my fellow experts on the HSMAI Marketing Advisory Board. We had an engaging discussion around other KPI’s that our organizations lean into to show value in our digital marketing initiatives.

KPI 240

KPI Market Marketing Digital Marketing 240

Skift Blog

APRIL 16, 2024

Skift Take: Hostelworld CEO Gary Morrison is ringing in the evolution of the hostel dweller. More solo travelers look for friends with chat tools, and bunking up can bring carbon emissions down.

Travel 159

Travel OTA Hotels 159

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