Sun.Jun 23, 2024

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Spaceships. Submarines. Kidnappings. How the Very Rich Vacation Now

Skift Blog

Skift Take: Those with $50 million in the bank aren't average, so it follows that neither are their vacations. In other words, Fitzgerald had it right: The very rich are different from you and me. — bt@skift.

Tourism 310
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HCN to Debut its ‘AI Concierge’ on In-Room Tablets at HITEC Charlotte

Hospitality Net

CHARLOTTE, N.C. — June 24, 2024 — Tomorrow at HITEC, Hotel Communication Network (HCN) will reveal a new AI-powered in-room tablet that will radically change the way hotel guests request services, communicate their needs, place F&B orders from local restaurants and more via voice commands in multiple languages. AiMe, an AI Concierge, will be on display June 25 to 27 at the Charlotte Convention Center in Booth #3836.

Services 188
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Luxury Thai Resort in Hua Hin, Thailand Thrives with the Help of STAAH

STAAH

Itz Time Hua Hin Pool Villa reports a boost in online visibility and increased revenue using STAAH’s channel manager and booking engine. Itz Time Hua Hin Pool Villa, a luxury getaway in Hua Hin, Thailand, offers an idyllic retreat for travellers seeking a blend of comfort and sophistication. The resort’s Pool Villas particularly pride themselves in offering a personalised service that sets it apart from others.

Resorts 87
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Silverware Pay to Debut at HITEC; Handheld Device Keeps POS Functionality at Servers’ Fingertips

Hospitality Net

CHARLOTTE, North Carolina, June 24, 2024 — This week at HITEC, Silverware will showcase its commitment to innovation with the debut of Silverware Pay, an embedded payment-processing solution that’s deeply integrated into the company’s point-of-sale ecosystem. Silverware Pay enables food-and-beverage staff to manage the entire guest experience from a single handheld device regardless of on-property location or chip-reader type.

Sales 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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On the menu today – F & B profitability

eHotelier

Explore strategies to enhance F&B profitability in hotels by diversifying beyond weddings and banquets, embracing outsourcing, and focusing on unit economics

Hotels 72
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NEW Group Itinerary Builder Developed by UrVenue + Club Med to Debut at HITEC

Hospitality Net

CHARLOTTE, N.C., June 24, 2024 — A new tool developed by UrVenue and Club Med will be unveiled this week at HITEC, held now through June 27 at the Charlotte (N.C.) Convention Center. The innovative Group Itinerary Builder provides a centralized way for hoteliers to build itineraries for groups while providing travelers with a clear view of their itinerary the entire time.

Travel 100

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New hotel openings in Spain for Meliá Hotels International

eHotelier

The new Meliá Ibiza in Santa Eulalia opened its doors last month after the transformation of Sol Beach House Ibiza. The hotel now offers 285 rooms, four restaurants, a rooftop with unique views of the Mediterranean with a skybar, an outdoor swimming pool, a 24-hour gym and a spa and wellness area with Thai-inspired treatments, among other facilities and experiences.

Hotels 52
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American Express to Buy 2 Restaurant Tech Companies

Hospitality Tech

American Express to acquire Tock from Squarespace and will also buy Rooam. Restaurants are one of American Express’ largest Card Member spending categories within Travel and Entertainment.

Travel 52
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TPG Hotels & Resorts unveils refreshed newport Beach Hotel & Suites

eHotelier

TPG Hotels & Resorts, one of the nation's premier hospitality management firms, announced today the completion of a transformative guest room refresh project at the Newport Beach Hotel & Suites, located in Newport, Rhode Island. The refresh is the first phase of a multi-phase renovation project planned for the property.

Resorts 52
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HITEC 2024 NEWS: HCN to Debut its ‘AI Concierge’ on In-Room Tablets at HITEC Charlotte

Hospitality Tech

AiMe (pronounced Amy) uses natural language processing and translation capabilities to respond to guests’ unstructured requests and create actionable tasks that can be relayed from the HCN Navigator 2.0 tablet to staff.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Ron Cusiter appointed Executive Vice President – Commercial at Centara

eHotelier

Centara Hotels & Resorts, Thailand’s leading hotel operator, has taken another significant stride forward in its journey towards becoming a top 100 global hotel company with the addition of two new highly experienced, talented and creative hospitality professionals to its executive team. Ron Cusiter has been named as Centara’s new Executive Vice President – Commercial, and Percy P.

Resorts 52
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HITEC 2024 NEWS: Duetto Launches Full-Service Hotel Revenue Solution

Hospitality Tech

The evolution of BlockBuster and the integration of OpenSpace create a best-in-class, unified 24/7 revenue management platform to optimize revenue and total profitability across transient, group, and event segments.

Revenue 52
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France’s Travel & Tourism broke all records last year, WTTC research reveals

eHotelier

The World Travel & Tourism Council (WTTC) today unveiled the remarkable growth of Travel & Tourism in France last year, with the sector’s GDP contribution surging by nearly 6% year-on-year to a record-breaking €246BN.

Tourism 52
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Amadeus Introduces AI-powered Technology to Modernize Hotel Business Intelligence

Hospitality Tech

Amadeus harnesses the power of Generative Artificial Intelligence through its partnership with Microsoft to simplify a hotelier’s ability to search and understand business intelligence data using chatbot functionality.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Tom Gibson appointed General Manager at Cheval

eHotelier

Cheval Collection has appointed Tom Gibson as GM to oversee its portfolio of properties in Edinburgh. The group is currently expanding around the world, m.

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Strawberry’s Clarion Hotel Post Adopts Vingcard’s Mobile Access With Google Wallet Compatibility for Latest in Room Entry Convenience

Hospitality Tech

Swedish property becomes first Strawberry location featuring Vingcard, Zaplox and NXP integrations to provide guests with ability to store digitalized room keys within Google Wallet.

Hotels 52
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UN Tourism Executive Council meets to place tourism in global economic agenda

eHotelier

Tourism leaders from across the world have met again to shape the sector’s future, emphasizing the sector’s vital economic importance while also placing it firmly on the political agenda.

Tourism 40
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Growth Advisors International Network - GAIN Selected as Technology Assessment Provider for The Leading Hotels of the World

Hospitality Tech

Together, LHW and GAIN aim to provide technology assessments tailored specifically for LHW member hotels who want to get the most out of their on-property technology investments, ensuring they continue to deliver unparalleled luxury experiences.

Hotels 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Accor wants to shape the future of business travel

Hospitality Today

The hospitality group and representatives from 17 global companies form an advisory council to help shape a new era of business travel and meetings for 2025 and beyond

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Duetto, SHR Partner to Transform Casino Loyalty Pricing

Hospitality Tech

The partnership enables casinos to maximize revenue by delivering personalized online guest experiences. At HITEC, visit the Duetto booth 1751 at HITEC or SHR at booth 447.

Casinos 52
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Marriott partners with Starbucks on new loyalty initiative

Hospitality Today

Marriott Bonvoy and Starbucks Rewards members can link accounts to earn points redeemable for both room nights and free coffee

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HITEC 2024: Silverware Introduces Handheld Device

Hospitality Tech

Embedded payment processing solution’s seamless ordering, card reading, and posting capabilities enable staff to focus on enhancing the guest experience; HITEC Booth 626

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotels rush to comply with California’s junk fee laws

Hospitality Today

California's action is forcing all U.S.

Hotels 68
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HITEC 2024: Zaplox Launches Mobile Keys in Google Wallet

Hospitality Tech

Strawberry’s Clarion Hotel Post the first and only hotel in the world to offer mobile keys in both Apple Wallet and Google Wallet, using this technology.

Hotels 52
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Barcelona to ban all short-term rentals by 2029

Hospitality Today

Spanish city has announced plans to ban renting apartments to tourists from 2028 in a bid to reduce housing costs for residents

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HITEC 2024 NEWS: Silverware Pay to Debut at HITEC; Handheld Device Keeps POS Functionality at Servers’ Fingertips

Hospitality Tech

Embedded payment processing solution’s seamless ordering, card reading, and posting capabilities enable staff to focus on enhancing the guest experience.

52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Web design trends to convert travelers on your website

Hospitality Today

Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process.

Travel 40
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HITEC 2024 NEWS: NEW Group Itinerary Builder Developed by UrVenue + Club Med to Debut at HITEC

Hospitality Tech

Cohesive in-house tool will empower group attendees to customize and manage their on-property experiences without needing to download an app.

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U.S. hotel performance improves in May

Hospitality Today

The U.S.

Hotels 40
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Lunchbox Launches Catering Hub

Hospitality Tech

Cater launches to deliver a community hub for catering executives equipped with a Council, curated industry news, resources, and more.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.