Lodging
FEBRUARY 21, 2024
There are numerous barriers to hotel ownership—like industry awareness, access to capital, and market knowledge—causing groups of entrepreneurs to be underrepresented in hospitality. To create spaces that encourage, promote, and assist these groups in becoming hoteliers, Wyndham Hotels & Resorts created two programs: Women Own the Room and BOLD (Black Owners and Lodging Developers).
Hotel Management
FEBRUARY 21, 2024
Leisure Accommodation Collective (LA Co) is gearing up to launch a hybrid hotel brand later this year with the opening of two properties in Australia and New Zealand. Drifter, a design-led and experience-focused lifestyle brand targeting free-spirited travellers of all ages, will debut in Byron Bay and Christchurch in mid-2024, with two more properties slated to open in 2025.
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Skift Blog
FEBRUARY 21, 2024
Skift Take: The carrier took a gamble in betting that premium travel would last. Delta generated $19.1 billion in revenue from premium seating, a 26% increase from last year.
Hospitality Net
FEBRUARY 21, 2024
In the last several weeks, I’ve been chatting with many people about the hotel industry’s continued decline in guest service. The consensus seems to be that the downturn is due to factors such as the need for passionate hospitality workers, insufficient training initiatives for frontline employees, and the fact that, in some instances, management is more focused on data than on developing a culture of excellent service.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
FEBRUARY 21, 2024
Skift Take: Younger demographics drive growth in the U.S. travel credit card market – and bank brands dominate.
Hospitality Net
FEBRUARY 21, 2024
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, welcomes guests to experience a relaxed and purposefully different stay – where quality meets affordability. Garner hotels – a new midscale brand made with character – reaches exciting growth milestones with two new U.S. openings in Macon, Ga., and Oklahoma City, Okla., as well as plans for global expansion now underway.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
FEBRUARY 21, 2024
MCR, the third-largest hotel owner-operator in the U.S., has agreed to purchase the BT Tower — one of London’s tallest buildings — from BT Group. MCR will own the 620-foot Tower and podium, encompassing a full London city block, freehold.
Lodging
FEBRUARY 21, 2024
HOLLYWOOD, Florida—Hard Rock International is partnering with Major Food Group (MFG) to develop dining experiences at Hard Rock Hotel & Casino properties around the globe. MFG’s support of Hard Rock will extend to proposed projects as well. Through the partnership with Hard Rock, MFG will act in an advisory role to curate new food and beverage programming at existing integrated resort locations such as Seminole Hard Rock Hotel & Casino Hollywood, Seminole Hard Rock Hotel […]
Hospitality Net
FEBRUARY 21, 2024
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a partnership with Skipper, a leading booking engine provider. Stayntouch’s flexible cloud PMS integrates with Skipper to facilitate higher-margin direct conversions through the use of digital wallets and embedded shopping on the hotel’s website.
Lodging
FEBRUARY 21, 2024
WICHITA FALLS, Texas—Best Western Hotels & Resorts announced the opening of the Best Western North Side Inn located in Wichita Falls, Texas. The hotel is owned by Nitin Chanana and has 94 guestrooms. The property recently underwent a renovation and offers updated amenities throughout the guestrooms and common areas. The new look follows a classic Best Western motif with greys, mauves, and eggshell shades throughout the building, and a Scandinavian meets mid-century modern aesthetic.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
FEBRUARY 21, 2024
Sharing best regional practices and leveraging experiences to grow the Kempinski brand comes with the switch of regions for two COOs at Kempinski Hotels: Xavier Destribats, during the past seven years Chief Operations Officer, The Americas, moves back from Cuba to Geneva and takes over the European region in addition to The Americas. Timur Sentuerk, who lately oversaw Europe, the Middle East and Africa, is moving to Dubai to fully concentrate on the Middle East and Africa.
Hotel Management
FEBRUARY 21, 2024
With a fantastic location, luxurious rooms and suites and brilliant food and beverage on offer, Park Hyatt Doha an exceptional stay in Qatar for a layover or a week-long vacation. Wayfarer Editor-In-Chief James Wilkinson checks-in and catches-up with General Manager, Roger Saad. Roger, thanks for your time at this stunning property. What makes Park Hyatt Doha one of the city’s best luxury hotels?
Hospitality Net
FEBRUARY 21, 2024
The Board of Directors of NEOM has announced Elanan, an exclusive guest retreat that redefines luxury and well-being experiences, set in the heart of nature. Its announcement marks the latest addition to NEOM – the evolving sustainable development taking shape in northwest Saudi Arabia.
Hotel Designs
FEBRUARY 21, 2024
Hotel Designs Liang & Eimil unveils its collection crafted from recycled fabric Liang & Eimil unveils its collection crafted from recycled fabric Luxury furniture studio, Liang & Eimil, has announced the launch of its new collection crafted using recycled fabric – an initiative that underscores the brand’s unwavering commitment to environmental responsibility and sustainability in every aspect of its business… As part of its dedication to reducing environmental im
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
FEBRUARY 21, 2024
Guests can now check in at the new TRIBE Milano Malpensa. The opening marks TRIBE’s entry into the Italian market, emphasizing the brand’s growth plans to expand to 50 hotels worldwide over the next five years. TRIBE’s offerings in Milan include 240 guest rooms, a gym, and a heated panoramic swimming pool. A signature feature of TRIBE is the central Social Hub in every hotel, which in Milan encompasses a café-meets-bar concept, a "Grab & Co Corner," as well as lounge and freely accessible co-wor
Hotel Designs
FEBRUARY 21, 2024
Hotel Designs Ovolo goes global Ovolo goes global Ovolo Hotels has signed a partnership with Small Luxury Hotels, forging an alliance positioned to elevate the brand platform across the Asia-Pacific region and beyond… Ovolo Hotels , known for its avant-garde approach to tourism and hospitality, is a dynamic and innovative hotel brand with a collection of boutique designer hotels.
Hospitality Net
FEBRUARY 21, 2024
Lodging Interactive, an award-winning digital marketing, reputation management, and social media engagement agency exclusively serving the hospitality industry since 2001, in a groundbreaking move, is proud to announce the launch of Commingle360, an evolutionary service designed to transform social media engagement into direct hotel bookings and revenue.
Hotel News Resource
FEBRUARY 21, 2024
This article examines Florence's tourism industry resilience amidst crises, including the COVID-19 pandemic, analyzing key performance indicators such as airport statistics, hotel supply, and operating performance. Despite setbacks, Florence witnessed a remarkable recovery, notably in 2023, with record-breaking Revenue Per Available Room (RevPAR). The analysis also highlights investment trends and future challenges, including concerns about over-tourism and evolving market dynamics.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
FEBRUARY 21, 2024
A recent study highlights how advancements in artificial intelligence (AI) are transforming digital advertising, providing hotels with new opportunities to increase direct bookings and better compete with online travel agencies. This study, presented in a white paper by D-Edge Hospitality Solutions, shows that hotels using AI-driven ad campaigns, in combination with manual campaigns, have seen a significant rise in direct revenue.
Refine
FEBRUARY 21, 2024
Hotel Metasearch Hotel Metasearch aggregates data from various booking sites to compare hotel prices and availability in one place. It's important for offering travelers a convenient way to find the best deals and for hotels to maximize their visibility and bookings through diverse channels, enhancing competitive positioning and revenue opportunities.
Hospitality Net
FEBRUARY 21, 2024
M3, LLC (formerly known as M3 Accounting Services, Inc.) the nation’s #1 hotel accounting software and services provider, announced significant additions to the M3 leadership team. Rich Wilhelm has been appointed the new Chief Financial Officer (CFO), and Parag Doshi has been appointed as the Chief Technology Officer (CTO) at M3.
eHotelier
FEBRUARY 21, 2024
We take a closer look at a property that has leveraged the global trend that’s accelerated in the post-pandemic era centered around the ‘price inelastic yet experience elastic’ hotel consumer.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
FEBRUARY 21, 2024
Many of you who read my articles or watch my videos may not have jobs related to customer service or CX measurement, but that doesn’t mean you shouldn’t pay attention to what I’m about to share. I recently wrote an article that included 14 customer service and CX metrics that CX leaders should consider, and today, I’m going to cover three of them that anyone who has any interaction with a customer, whether in sales, support or just might happen to answer a customer’s call, should pay attention t
Hotel Speak
FEBRUARY 21, 2024
Don’t miss your chance for an unprecedented exploration of hospitality innovation: YHS 2024 invites you to embark on a three-day journey, as we dive deep into the theme of ‘Bridging Concepts, Beyond Realities’ Experience engaging panel discussions, keynote speeches, and networking opportunities that will shape the future of hospitality and beyond.
Hospitality Net
FEBRUARY 21, 2024
Technological advances, surging investments and the competition for talent are all working toward one thing: In 2024, artificial intelligence (AI) will start to fundamentally change how business gets done. It will impact how companies grow revenue, conduct everyday operations, engage customers and employees, build new business models, and more.
Demand Calendar
FEBRUARY 21, 2024
Why Seeking Government Support Is the Easy Way Out Let's be honest: lobbying the government is a well-worn path for many struggling industries, and hospitality is no exception.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Net
FEBRUARY 21, 2024
McLaren Racing today announced an extension to its partnership with Hilton, with the leading hospitality company continuing as Global Hotel Partner of the McLaren Formula 1 Team. The multi-year extension will see the partnership celebrate its 20-year anniversary in 2025, making Hilton McLaren Racing’s longest-standing current partner.
Webrezpro
FEBRUARY 21, 2024
Have you heard of Taylor Swift? Of course. But have you heard of the Swift Effect? CNN recently reported on the phenomenon of the effect Taylor Swift’s Eras Tour is having on the travel industry.
Hospitality Net
FEBRUARY 21, 2024
The process of checking into and out of hotels has evolved significantly, particularly in the post-pandemic era. Initially, checking into a hotel involved rigorous sanitization practices by guests, who would clean everything from under beds to remote controls, mindful of germs. Checking for intruders behind curtains before securing the door also became a common precaution.
Hospitality Tech
FEBRUARY 21, 2024
IT trends in the Travel, Transportation, Hospitality and Logistics (TTHL) sectors for 2024 come down to one word: connectedness.
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