Tue.Jan 16, 2024

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Building Better Travel Loyalty Programs With Insights From Amazon and Expedia Group’s One Key Program

Skift Blog

Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers.

Travel 342
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Island Hospitality Management Launches IHM Outdoors

Lodging

WEST PALM BEACH, Florida—Island Hospitality Management announced the launch of IHM Outdoors, marking the inception of a division focused on outdoor and resort hospitality. This encompasses Recreational Vehicle (RV) resorts, vacation rentals, glamping, and other outdoor hospitality options. The formal unveiling of IHM Outdoors follows the transition of five RV Resorts to IHM Outdoors management.

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IBS Software Acquires Hotel Tech Company for $90 Million

Skift Blog

Skift Take: IBS Software has taken a $90 million step toward its goal of becoming a "player of consequence" in hotel tech. It joins a group of others vying for the same.

Hotels 322
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WorldVue Announces Partnership With OpenWiFi

Lodging

HOUSTON—WorldVue announced a partnership with OpenWiFi to enable global deployment of Telecom Infra Project (TIP) OpenWiFi solutions. Through this partnership, WorldVue will integrate OpenWiFi’s open-source technology into its WiFi solutions, allowing for flexibility and the ability to streamline network operations. This is done using TIP OpenWiFi-certified software and hardware, as well as additional hardware from other manufacturers.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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JetBlue-Spirit Blocked: 7 Key Quotes From Judge’s 109-Page Ruling

Skift Blog

Skift Take: Massachusetts District Court Judge William Young delivered some notable lines in his 109-page ruling blocking the merger between JetBlue and Spirit.

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Uplift Partners With Club Med for Pay-Over-Time Offering

Lodging

SAN FRANCISCO—Uplift announced a partnership with Club Med to provide their guests with the ability at checkout on all reservations to spread the cost of their booking over time. This new payment offering provides customers the ability to reserve an all-inclusive vacation by spreading the cost of their purchase across monthly installments. “Club Med allows guests to craft and plan their ultimate dream vacation, and through this exciting partnership, we are enhancing that experience with [&

Hotels 274

More Trending

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Hitting the Ground Running: 2024 AHLA Board Chair Kevin Jacobs on the Industry’s Current Challenges and Opportunities

Lodging

On Jan. 1, 2024, Kevin Jacobs, chief financial officer and president, global development for Hilton, began his tenure as 2024 AHLA board chair, succeeding Leslie Hale in the position. Jacobs has been involved with AHLA since 2019, when he helped restructure the organization’s revenue model, and he became a member of AHLA’s Executive Committee in 2020.

Revenue 264
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Lufthansa Returns to Israel, When Will U.S. and Other Major Airlines Follow?

Skift Blog

Skift Take: Lufthansa has kicked off a flurry of route resumptions to Tel Aviv, but some major carriers aren't ready to return just yet.

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Island Hospitality Management Successfully Launches IHM Outdoors

Hospitality Net

Island Hospitality Management is pleased to announce the successful launch of IHM Outdoors, marking the inception of a dedicated division focused exclusively on outdoor and resort hospitality. This encompasses Recreational Vehicle (“RV”) resorts, vacation rentals, glamping and other distinctive outdoor hospitality options. The formal unveiling of IHM Outdoors follows the successful transition of five RV Resorts to IHM Outdoors management.

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Oyo to Add 400 New Properties to Push Religious Tourism: India Report

Skift Blog

Skift Take: Religious tourism has been experiencing a resurgence in India, and Oyo recognizes the importance of securing the first-mover advantage in this growing trend.

Tourism 277
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Will the Last Person to Check Out of the Hotel Turn Off the Lights and Close the Doors?

Hospitality Net

Once, hotels stood as beacons of hospitality, where every guest was treated like royalty. The lobby buzzed with the energy of travelers from far and wide, greeted by a concierge who knew the city like the back of his hand. Room service was a call away, and the meticulous housekeeping was a silent ballet that kept everything pristine. But those days are fading into memory.

Closing 246
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Judge Blocks JetBlue-Spirit Merger

Skift Blog

Skift Take: The decision is the first time a major U.S. airline merger has been blocked in nearly 20 years.

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Hyatt Announces Plans for First Hyatt Centric Hotel in Nepal with Hyatt Centric Soalteemode Kathmandu

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced an agreement between a Hyatt affiliate and City Hotel Limited to transform Hyatt Place Kathmandu into the planned Hyatt Centric Soalteemode Kathmandu, fully rebranding into the first Hyatt Centric hotel in the country upon completion of a renovation. The rebrand will come with a renovated entrance and lobby area, a unique sky bar and lounge, and enhanced amenities.

Hotels 272
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A New European Airline Is Coming to Atlanta This Summer: Here’s Why It Matters

Skift Blog

Skift Take: The prospect of another carrier at the world’s busiest airport might not sound too exciting, but this new arrival tells part of a much bigger story.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Jim Butler to Receive California Lodging Investment Conference [CLIC] Lifetime Achievement Award

Hospitality Net

Officials of the California Lodging Investment Conference [CLIC], the only hospitality conference focused on the California hotel market, today announced that Jim Butler, founding partner of Jeffer Mangels Butler & Mitchell LLP, and founder and chairman of the Firm’s Global Hospitality Group®, will receive the prestigious lifetime achievement award at the upcoming event being held March 6-7, 2024 at the Westin South Coast Plaza in Costa Mesa, Calif.

Events 261
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Raines Caps 2023 With a Property Launch and a Conversion

Lodging

FLORENCE, South Carolina—Raines launched the Tru by Hilton in North Augusta, South Carolina, and converted the Waynesville Inn & Golf Club to a Tapestry Collection by Hilton, capping the company’s 35th year in the hospitality industry. “It’s been an extraordinary 35 years since my father and uncle laid the foundation for Raines,” said Grey Raines, managing partner of Raines. “Throughout this year, we’ve reached pivotal milestones, a testament to our compan

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Club Med opens new Premium Resort, Kiroro Grand, in Japan

Hospitality Net

Located on the Northern Island of Hokkaido, the new Resort elevates the benchmark for premium, all-inclusive mountain holidays for families in Asia Pacific. Club Med, the pioneer of premium all-inclusive holiday experiences, proudly announced the official opening of Club Med Kiroro Grand. Nestled in the heart of Hokkaido’s pristine Kiroro region, renowned for its record-breaking 21-metre snowfall and an extended 160-day winter, Club Med Kiroro Grand is poised to redefine Asia’s alpine holiday ex

Resorts 276
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Meet the marketer that’s steering Australia’s first Moxy hotel to success

Hotel Management

First-time general manager Michelle Scott is flexing her sales and marketing skills to bring Marriott International’s ‘Wild Child’ Moxy to life in its first Australian hotel. Michelle, tell us about the Moxy brand and what makes this hotel different? This brand has been described by some of our clients who use Marriott globally as Marriott’s Wild Child.

Market 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Club Med and Uplift Announce Partnership to Offer Guests Buy Now Pay Later Payment Options

Hospitality Net

Uplift, the leading Buy Now Pay Later solution for the world’s travel brands, announced today a partnership with Club Med, the pioneer of the all-inclusive concept, to provide their guests with the ability at checkout on all reservations to spread the cost of their booking over time. This new payment offering provides customers the benefit of reserving an all-inclusive vacation by spreading the cost of their purchase across simple, affordable monthly installments.

Branding 245
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Feast for the senses: the power of scent in the guest experience

Hotel Management

As sensory design continues to gain momentum, Ruth Hogan spoke to Danny Lattouf, Partner and Chief Strategy Officer at creative agency, The General Store, about the power of scent in the guest experience. How important is scent in evoking memories? Our sense of smell is so powerful, yet it’s often forgotten by brands when they create experiences. They’ll focus almost entirely on what customers can see, sometimes what they can hear, minimally what they can touch – and almost never smell.

Branding 147
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Texas Western Hospitality Opens a TownePlace Suites by Marriott in Abilene, Texas

Hospitality Net

Texas Western Hospitality of Addison, Texas today announced the opening of their newest property, TownePlace Suites by Marriott Abilene Southwest. Located at 3838 John Knox Drive in Southwest Abilene, the all-suite hotel is managed by Texas Western Hospitality. General Manager Denise Worley leads the management team at the 112-room property for Texas Western Hospitality.

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U.S. Winter Weather Travel Disruption: Cancellations Mount at NYC and DC Airports

Skift Blog

Skift Take: Severe winter weather continues to hamper air travel in the U.S., and with another Arctic blast due later in the week, travelers can expect to see more disruptions.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Bookings Now Open for The Hoxton, Vienna — Opening April

Hospitality Net

Servus! The Hox is waltzing into Vienna in April 2024. Settling into a Carl Appel-designed modernist landmark in the heart of the 3rd district, a stone’s throw from the city’s beautiful Stadtpark, The Hoxton, Vienna draws stylistic cues from its 1950 architecture, with a layered aesthetic that mixes mid-century Austrian design with rich textures, geometric forms, and bold and playful tiling.

Hotels 257
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Happy New Year: Sydney hotels achieve record monthly ADR in December

Hotel Management

Sydney hotels had much cause to celebrate as 2023 drew to a close with record results achieved in the month of December. Helped by a New Year’s Eve Sydney’s hotel industry, Sydney’s hotel industry recorded its highest monthly average daily rate (ADR) on record, according to December preliminary data from property analytics platform CoStar. In December 2023, Sydney hotels achieved occupancy of 77.1%, up 9.9% year over year, with an average daily rate (ADR) of AU$313.27, up 4.8%.

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Marriott Announces Opens 207-Key Nagasaki Marriott Hotel

Hospitality Net

Marriott Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announced the opening of Nagasaki Marriott Hotel, marking the flagship brand’s debut in Kyushu, Japan’s southernmost main island, and the ninth Marriott Hotel to open in the country. The new hotel brings the brand’s rich legacy to Nagasaki, a destination with a fascinating blend of Japanese, Chinese and Dutch culture as the only port city open to foreign trade in 16th Century Japan.

Hotels 265
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Singapore Airlines kicks-off latest global partnership

Hotel Management

Philippine Airlines and Singapore Airlines have signed a new codeshare partnership agreement, which will allow the airlines to enhance flight options for their customers travelling between the Philippines and Singapore, as well as to other domestic and international destinations via their respective hubs. The codeshare agreement will start on SIA’s and PAL’s flights between Singapore and Manila, the Philippines.

Travel 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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All Food and Drink Made by Robots at CES 2024, Ranked from Worst to First

Hospitality Net

If you came to CES 2024 hungry, there was no shortage of robots whipping up tasty eats and drinks live on the showroom floor. Brands were touting automated food and drink robots with a little something for everyone.

Branding 243
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Pan Pacific Hotels unveils Parkroyal Serviced Suites in Jakarta as business travel rebounds

Hotel Management

Pan Pacific Hotels Group (PPHG) has opened its first hotel in Jakarta this month with the arrival of Parkroyal Serviced Suites Jakarta. The 180-key property is situated within levels 73 to 82 of Luminary Tower – which stands at an impressive 304 metres across 95 levels – as part of integrated mixed-use development Thamrin Nine. The apartment hotel offers a range of social lifestyle facilities, including a Residents Lounge, a 24/7 fully equipped gym and a swimming pool.

Services 130
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Shamal Holding Breaks Ground on Exclusive Baccarat Hotel and Residences Dubai

Hospitality Net

In an exclusive ground-breaking ceremony, Shamal Holding, a diversified investment firm which manages a unique portfolio of investments, assets and experiences, has inaugurated the start of construction for the highly anticipated Baccarat Hotel and Residences Dubai.

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InterContinental Auckland: New Zealand’s newest luxury hotel

Hotel Management

IHG Hotels & Resorts is debuting its latest luxury hotel for Auckland, set to anchor the One Queen Street development in Commercial Bay from 30 January 2024. IHG Hotels & Resorts (IHG) and Precinct Properties are primed to open the luxurious InterContinental Auckland, debuting the global brand at the halo address of One Queen Street on the City of Sail’s waterfront from 30 January 2024.

Retail 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.