Tue.Oct 22, 2024

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Cathay Pacific’s New First Class is ‘Mindblowing’ Says Chairman – Exclusive

Skift Blog

Skift Take: Boeing 777X delays are forcing Cathay Pacific to strip out first class cabins without an immediate replacement. The company's senior leaders share their strategy with Skift.

Business 293
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Marriott Launches Connect Responsibly Program for Meeting Planners

Lodging

Marriott International, Inc. announced the launch of Connect Responsibly with Marriott Bonvoy Events (Connect Responsibly), a program designed to help meeting planners embed sustainability into their events at participating hotels in the Marriott Bonvoy portfolio. Connect Responsibly plans to offer meetings and events customers access to Meeting Impact Reports to measure the environmental impact of their events and select options to purchase carbon credits.

Events 278
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NYC Names New Tourism Boss Ahead of City Hosting Major Events

Skift Blog

Skift Take: Julie Coker is trading San Diego's fish tacos for New York City's dollar slices by becoming NYC's new tourism champion. Coker is taking the reins from Fred Dixon, who bounced to Brand USA.

Tourism 278
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Marriott Celebrates the Milestone Opening of Its 60th St. Regis Property in Shanghai

Hospitality Net

Today St. Regis Hotels & Resorts announced the highly anticipated opening of The St. Regis on the Bund, Shanghai. Unveiled as the brand’s 60th property globally and the second in Shanghai, the hotel marks a significant milestone that underscores the distinct legacy of one of the world’s most storied luxury brands. Owned by Pacific Eagle Real Estate, the hotel offers guests a fresh perspective on signature rituals, St.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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International Travel Spending at 12-Month High – India Report

Skift Blog

Skift Take: Last year, overseas travel spend by Indians hit an all-time high. The trend this is year is consistent with 2023, indicating a sustained interest in overseas travel by Indians.

Travel 271
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Revving Up: BWH Hotels Convention Focuses on Driving Performance

Lodging

Themed “Accelerate,” the BWH Hotels 2024 Annual Convention began yesterday with a Welcome Reception at the NASCAR Hall of Fame in Charlotte, North Carolina, and continued this morning with the General Session at the Charlotte Convention Center. “My racing analogy applies to every one of you in your hotels. Every day at your hotel is a race to win. … You have to accelerate—accelerate your team’s performance, accelerate your revenue,” urged BWH Hotels President & […] The post Revving Up:

Hotels 264

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Hotel Alpenrock Breckenridge, Curio Collection by Hilton, to Open This Winter

Lodging

BRECKENRIDGE, Colorado—Hotel Alpenrock Breckenridge, Curio Collection by Hilton, is planned to debut this winter. The 205-room hotel will be located along the base of Peak 9, steps from both the slopes of the Breckenridge Ski Resort and the historic downtown. Hotel Alpenrock will draw inspiration from the high-altitude surroundings including the Rocky Mountains.

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No More Airport Lines: How DigiYatra Is Transforming India’s Travel Experience

Skift Blog

Skift Take: Anyone who's braved the long lines outside Indian airports knows the pain of endless document checks. DigiYatra changes all that. Now if only this was possible for international travel.

Travel 248
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AHLA: Hospitality Companies Reach Dignity of Work Pledge Goal

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) and Procure Impact announced a milestone in the implementation of their Dignity of Work Pledge. Twenty-three hospitality companies have pledged over $7.4 million in purchases to reach the Dignity of Work Pledge goal of 100,000 hours of paid employment for people who face barriers to work.

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Who is Planning to Attend Skift Aviation Forum

Skift Blog

Skift Take: Skift Aviation Forum in Dallas is less than a month away - take a look at who is planning to attend and add your company's name to the list. You won’t want to miss this exciting aviation event.

Events 236
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Dynapath Triumphs at WTTC’s First-Ever Investors’ Nest

Hospitality Net

The World Travel & Tourism Council (WTTC) today announced Nguyen Thao Van from VinUniversity, Vietnam, as the winner of the inaugural Investors’ Nest at its 24th WTTC Global Summit in Perth, Western Australia.

Tourism 246
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IHG Doubles Hotel Openings Pace, But Revenue Growth Softens

Skift Blog

Skift Take: IHG posted its strongest quarter of hotel openings in recent years, as the hotel giant accelerates its global expansion plans.

Revenue 282
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Marriott and MGM Sign Agreement to Launch W Las Vegas

Hospitality Net

Marriott International, Inc. (Nasdaq: MAR) and MGM Resorts International (NYSE: MGM) announced plans to convert an iconic property on the Las Vegas Strip to the W Hotels brand within the Marriott Bonvoy® portfolio, continuing the brand’s storied evolution. Anticipated to complete its conversion later this year, W Las Vegas marks the latest step in the companies’ long-term strategic licensing agreement announced in July 2023.

Resorts 246
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Spirit and Frontier Airlines Are Talking About a Merger Again, WSJ Says

Skift Blog

Skift Take: Ever since JetBlue-Spirit was blocked, Frontier has declined to comment on whether it would ever consider merging again. But the deal makes a lot of sense.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Going to Texas for The Hospitality Show? What You Need to Know Make the Most of Your Time

Hospitality Net

As we get ready for The Hospitality Show 2024, there’s a lot of excitement about the sessions, keynotes, and social events that will be happening. It’s going to be quite a great event.

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Cathay Pacific’s First Class Future: Exclusive Insights from the Airline’s Top Team

Skift Blog

Skift Take: Boeing 777X delays are forcing Cathay Pacific to strip out first class cabins without an immediate replacement. The company's senior leaders share their strategy with Skift.

Business 246
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onion expands nature-inspired resort with pool villas atop thai mountains

Hospitality Net

Interior design and architecture studio Onion completes the second phase of Sala Khao Yai in Thailand and expands on the original resort, incorporating three types of villas: a three-bedroom Pool Villa, two Pool Villa Suites, and two Pool Villas. Situated on a mountaintop, the design of the development offers sweeping vistas of the country’s National Park.

Resorts 246
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Tapping India’s $20 Billion Corporate Travel Opportunity

Skift Blog

Skift Take: In India’s corporate travel landscape, small is big as small and medium enterprises shape the future of the sector. Their growing travel demand is a key factor driving the market’s expected doubling by 2030.

Travel 229
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Video: secret new AHICE London Hotels Social debuts in the United Kingdom

Hotel Management

The all-new, fast format and networking focused ‘AHICE Social’ brand has made its global debut in London last week (Oct 15), with a VIP event for over 80 leading hoteliers, owners, investors and advisors at the world-renowned Silverleaf bar. The AHICE London Hotels Social event was held at Pan Pacific London’s Silverleaf and featured three fast-format panels all focused on the UK Capital – a luxury hotels outlook, investment and development outlook, and a wellness outlook – alongside a Q&A w

Events 245
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BirchStreet Appoints Phil Beck as GM, BirchStreet Pay

Hospitality Net

BirchStreet Systems, a leading global SaaS provider and network for Hospitality procure-to-pay (P2P) and F&B services, today announced the appointment of Phil Beck as EVP & General Manager of its BirchStreet Pay business. Designed for the unique needs of the hospitality industry, the BirchStreet Pay solution helps customers streamline payment processes with increased visibility and enhanced spend control.

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Dubai Crown Prince Greenlights Rural Tourism Push

Skift Blog

Skift Take: Sheikh Hamdan has announced a new tourism masterplan in Dubai, one focused on culture rather than mega-malls and skyscrapers.

Tourism 244
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How to make the most of your hotel kiosks

Hospitality Net

The most successful hoteliers are those who constantly seek to enhance guest experiences and improve operational efficiency. There are plenty of solutions that speak to this, one of which is the hotel kiosk.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Duetto Expands Offerings Across North Asia

Lodging

Duetto announced its further expansion into North Asia. This move aligns with Duetto’s goal to bring revenue optimization to more markets, helping businesses maximize their profitability and deliver guest experiences. With this expansion, Duetto is serving a broader range of clients across North Asia, including China, Hong Kong, Taiwan, Vietnam, Laos, Macao, Myanmar, and Cambodia.

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The Hospitality Show announces highlights and key sponsorships for 2024

Hospitality Net

The Hospitality Show, the industry’s leading technology and operations event produced by Questex and the American Hotel & Lodging Association (AHLA), announced an extensive list of program highlights and sponsorships today.

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IHG Reports Q3 2024 Trading Update

Lodging

IHG reported its Q3 2024 trading update. Highlights include: Elie Maalouf, Chief Executive Officer, IHG Hotels & Resorts, said, “We are pleased with the latest trading performance and another strong period of development activity, and we are on track to finish 2024 in line with market expectations. RevPAR grew 1.5 percent in the third quarter of 2024, reflecting the strength of our globally diverse footprint, healthy business demand, and a record period for group bookings. […] The post

Resorts 147
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Accor (unpacked): Domaine Reine Margot Paris Issy – MGallery Collection, Curating Unique Guest Experiences by Celebrating Its Rich Heritage

Hospitality Net

With an unrivalled global hotel network and portfolio of 45+ brands delivering unique experiences and value, Accor is dedicated to cultivating the essence and unique identities of its brands and destinations. Accor unveils a new video series Accor (unpacked), exploring the fascinating stories of our hotels and brands through the voices of our teams, highlighting how they are shaping their legacy over time, connecting people and places and bridging past, present and forward-thinking vision to sha

Branding 238
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Qatar Airways Operates its First Flight With Elon Musk’s Starlink Wi-Fi

Skift Blog

Skift Take: Qatar Airways is the latest carrier to switch its in-flight Wi-Fi to Starlink — and celebrated the milestone with a call with Elon Musk 35,000 feet in the air.

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How Gen AI is Redefining Business Intelligence in Hospitality

Hospitality Net

Despite considerable investments in reporting and Business Intelligence (BI) platforms, 75% of employees steer clear of analytics tools in their daily workflows. The culprit? Most business users prefer direct insights over the tedious process of mastering new analytics tools. Traditional BI tools, while potent, demand a steep learning curve and significant time to yield actionable insights.

Business 235
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US hotel executives in the spotlight at upcoming AHICE Aloha

Hotel Management

The Aloha Hotel Industry Conference and Exhibition (AHICE Aloha) is set to make its return to Hawai’i in November 2024 following its successful debut last year. Hosted by HM Magazine, the popular Hawaiian event will take place on Thursday November 7 at the OUTRIGGER Waikiki Beachcomber Hotel and on Friday November 8 at the Ala Moana Hotel by Mantra.

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Alexandra Resort in Turks and Caicos Reopens Following Extensive Renovation

Hospitality Net

Upscale, all-inclusive resort on Grace Bay Beach unveils enhancements to guestrooms and suites, pool, lobby and guest reception.

Resorts 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.