Thu.Feb 15, 2024

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Set Up for Sales Success: Best Practices to Make the Most of the Return of Group Business

Lodging

Even for properties that are not “convention hotels” per say, group business can be a key part of their clientele. Executive retreats, board meetings, training sessions, incentive programs, and a variety of other corporate and association gatherings can find a home in hotels of all sizes, bringing revenue from room nights, F&B, meeting venue rental, and more.

Business 299
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Exclusive: EVT signs Sydney ‘icons’ The Old Clare and Harbour Rocks Hotel

Hotel Management

EVT Hotels and Resorts has signed a deal with Invictus Developments to manage The Old Clare Hotel in Chippendale and Harbour Rocks Hotel in Sydney, under a new brand to be launched within the Independent Collection by EVT (ICbE) later this year. Announcing the partnership exclusively to HM , EVT revealed that there are plans to extend the partnership further, with experienced hospitality leader and former QT Canberra GM, Joel Gordon, appointed to oversee the multi-hotel collection as Group Gener

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Tripadvisor Expects First Profits for Viator and TheFork As Potential Sale Looms

Skift Blog

Skift Take: A potential buyer could decide to break up Tripadvisor's parts, including Viator, TheFork, and metasearch, under the theory that the parts are worth more than the whole.

Sales 314
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Fresh look: inside The Sebel Sydney Martin Place

Hotel Management

The Sebel Sydney Martin Place has completed a multi-million-dollar refurbishment, revealing a boutique-style experience that brings together heritage and cosmopolitan elements. A partnership between Accor and Salter Brothers, the 86-room hotel on Philip Street has been transformed with a fresh interior by Stack Studio, centred around style, comfort and convenience.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hyatt Releases Upbeat Hotel Metrics, Delays Conference Call

Skift Blog

Skift Take: Hyatt didn't provide a full report on its 2023 performance, but it did release some key numbers for the full year that suggested strong momentum.

Hotels 310
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‘Soft’ Lunar New Year amid slow China recovery, ATEC reports

Hotel Management

Lunar New Year has failed to lure high numbers of visitors from China to Australia with the Australian Tourism Export Council (ATEC) reporting a slower than expected recovery. In what is traditionally a peak period for visitation, forward bookings and revenues are significantly down, compared to 2019 levels, while length of stay remains steady, according to ATEC’s recent member survey.

Travel 264

More Trending

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Thompson Houston Opens as a Sophisticated Urban Destination in the Heart of Houston

Hospitality Net

Marking the Thompson Hotels brand’s fourth property in Texas, the highly anticipated luxury lifestyle hotel is now open and welcoming guests to Houston’s historic Fourth Ward.

Hotels 277
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First Deliveries of New Airbus A321XLR Plane Delayed Again

Skift Blog

Skift Take: Developing new aircraft is rarely easy, but this fresh delay to the company’s flagship narrowbody jet program will come as a disappointment to Airbus and its customers.

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Achieving Sales Team Excellence – No Micro Managing!

Anthony Cole Training

Most organizations and sales managers think of accountability or performance management as “micro-managing.” Jim Collins has been quoted as saying “There is no such thing as 'micro-managing.' There is either managing or not managing.” There is a lot that a manager must bring to the table to be effective at setting standards and gaining accountability with their team.

Sales 212
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Oyo Denies Reports of Withdrawing IPO, Source Says It’s ‘Exploring All Options’

Skift Blog

Skift Take: The nearly three-year wait for an IPO launch just goes to show the immense challenges Oyo has faced in its plans to go public. Now, should the company manage to secure funds from investors beforehand, it will undoubtedly choose that path without any hesitation.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Kasa Unveils New Property in Downtown Asheville

Hospitality Net

Kasa Living, Inc., a pioneer in reimagined hospitality, is excited to announce the opening of its newest property, Kasa Downtown Asheville. Located in the heart of Asheville’s vibrant downtown, this latest venture blends the city’s historic charm and Kasa’s innovative vision of livable space.

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Miami Is Set Up For a Surge in Airbnbs

Skift Blog

Skift Take: The increase in the past four years is more than what was seen in the 30 years leading up to 2020.

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Lore Group Joins Global Hotel Alliance (GHA) With Landmark Properties In Major Capital Cities

Hospitality Net

Lore Group, an international hospitality company that designs, transforms, manages and operates hotels, restaurants and bars across Europe and the United States, has joined Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

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Expedia Pulls Vrbo Ad in Canada After Backlash

Skift Blog

Skift Take: Expedia/Vrbo removed the offending ad in Canada to put out a fire. But if the ad was disparaging to locals, why continue to air it globally?

Travel 267
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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KSL Resorts Recognized for Marketing Programs at Annual HSMAI Awards

Hospitality Net

KSL Resorts properties were lauded with three 2023 Adrian Awards – for marketing programs orchestrated by Camelback Resort, Silverado Resort and its Central Coast Collection – at the Hospitality Sales and Marketing Association International’s (HSMAI) 67th annual awards celebration held February 13 at the New York Marriott Marquis. Additionally, Jeff Senior, who recently retired from his role as KSL Resorts’ chief commercial officer, received the Albert E.

Resorts 245
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This Week’s Comings & Goings

Lodging

CBRE announced that Brannan Knott joined the company as an executive vice president. Knott has experience in the healthcare real estate industry, bringing more than 15 years of experience in investment sales, equity placement, and more. Highgate appointed Tony Machado as head of design. In this new role, Machado will join LUCID, Highgate’s in-house design and construction studio, to overall all aspects of design innovation and execution for the company’s portfolio and Viceroy Hotels & [̷

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Hotel brands: Who owns what?

Hospitality Net

Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a quaint boutique property to a soaring glass-walled skyscraper? With over 18 million guest rooms worldwide, the hotel sector offers boundless opportunities for ambitious hospitality professionals.

Branding 244
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BWH Hotels Expands and Develops in Latin America

Lodging

PHOENIX, Arizona—BWH Hotels is expanding current offerings in the Latin American region through a series of new development projects in the pipeline. BWH Hotels is comprised of three families of hotels—WorldHotels, Best Western Hotels & Resorts, and SureStay Hotels. With properties all over the world, there are 19 brands across every chain scale segment, from economy to luxury, allowing BWH Hotels to impact the hospitality sector in Latin America.

Scale 173
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Global Air Travel Capacity Set to Surpass Yearly Flight Figures in 2018 and 2019

Hospitality Net

Travel offered to both corporate and leisure clients combined is set to surpass the annual travel capacity in 2018 and 2019, that is according to FCM Consulting’s Q4-2023* Quarterly Global Trends Report, citing data from Cirium.

Travel 243
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Wyndham Reports Full-Year and Q4 2023 Results

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced results for the three months and year ended Dec. 31, 2023. Highlights include: “We are tremendously proud to report fourth-quarter results that demonstrate the continued success of our global strategy and our accelerating momentum,” said Geoff Ballotti, president and CEO. “Despite the distraction, uncertainty, and misperceptions caused by Choice and their slanted and constant communications to our franchisee base, room openings accele

Pipeline 162
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Hilton Lifestyle Brand Lands in Music City: Tempo by Hilton Nashville Downtown is Now Open

Hospitality Net

Steps from the buzz of Broadway, Bridgestone Arena and must‑visit attractions, the hotel offers thoughtfully designed accommodations and a place to refresh and recharge

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Lighthouse Announces Acquisition of Stardekk

Lodging

BRUGES, Belgium—Stardekk announced it has joined Lighthouse (formerly OTA Insight), which represents an advancement in both firms’ commitment to providing hospitality commercial teams with a platform to drive revenue growth. Fortino Capital, a European B2B software investor, has been the growth equity partner of Stardekk since 2020. The Stardekk team and product capabilities, including the Cubilis channel management solution, will continue to exist and expand.

OTA 162
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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When Hospitality Meets Haute Couture

Hospitality Net

When Aegean Airlines revealed its latest uniforms last October, the Instagram announcement looked not unlike a teaser of a Jacquemus show. In it, models glided down a mirrored runway as the sea shimmered on the horizon, dressed in uniforms designed by Zeus+Dione, a fashion brand rooted in Greek craftsmanship. “The [colors] reflect the Greek landscape: deep Aegean blue alternating with sunlit silver-blue hues of rocky surfaces, along with washed-white shades reminiscent of the traditional archite

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Wyndham Results Hurt By Cost and ‘Noise’ of Choice Hotels’ Hostile Bid

Skift Blog

Skift Take: Wyndham executives said a Choice Hotels offer to buy it has sandbagged them with work in rebuffing the offer and addressing regulators' concerns. The bill so far is $75 million.

Hotels 159
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Revolutionizing the Guest Journey: Is Your Tech Stack Up to Par?

Hospitality Net

I believe hospitality is about people helping people, a process that technology can enhance and support in the form of robust infrastructure and tools the workforce can learn and enjoy using, while delivering the experience guests have grown accustomed to when on vacation or on a business trip. As a result, every hospitality organization should make it a priority to evaluate their existing technology stack, process workflows, data infrastructure, and security to ensure it adequately supports bot

Sales 240
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S&P Downgrades JetBlue’s Credit Rating

Skift Blog

Skift Take: JetBlue’s credit rating was downgraded as the carrier struggles to return to profitability.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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2024 Total Solar Eclipse: How will the hotel performance impact stack up to 2017?

Hospitality Net

In early-April 2024, a Total Solar Eclipse will once again pass over cities across North America and drive an influx of spectators in need of overnight accommodations. That means a lift in hotel performance is once again on the horizon, but there are key differences from the last Total Eclipse in 2017.

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Country connections: Pan Pacific Hotels Group backs regional racing in Victoria

Hotel Management

Pan Pacific Hotels Group is partnering with Country Racing Victoria (CRV) in a bid to help drive connections between local and regional communities. The partnership will see CRV members gain access to exclusive discounts at three of Pan Pacific’s premier Victorian hotels, including Pan Pacific Melbourne, Parkroyal Monash Melbourne and Parkroyal Melbourne Airport.

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Apaleo sets ‘new record’ for tech rollout after moving 7,500 citizenM rooms to new PMS in just 8 weeks

Hospitality Net

Apaleo has set a new benchmark for tech adoption after moving all 7,500 rooms at operator citizenM’s US and European operations to its property management platform in under two months.

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Key appointments: Marriott, Outrigger

Hotel Management

Marriott appoints two leaders to Area Director positions Long-time Marriott International associates Kelly Russell and Carsten Siebert have appointed to strategic leadership within the Australia, New Zealand and Pacific (ANZP) region. Russell has been appointed Area Director, Sales and Distribution, while Siebert takes on the role of Senior Area Director of Operations.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.