Wed.Jun 26, 2024

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Making the Case for Digital Workers

Lodging

HITEC 2024 is taking place this week in Charlotte, North Carolina, and as can be expected, AI is well represented among the session topics. Several breakouts focused on navigating the many applications of the technology in the hospitality industry. Exploring an especially topical use of AI, “Labor Challenges Weighing You Down? Consider Digital Workers!

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Southwest Cuts Financial Outlook, Blames Revenue Management ‘Complexities’

Skift Blog

Skift Take: Southwest's cut in revenue guidance for the current quarter comes just three weeks after a vocal activist investor called for big changes at the airline.

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Duetto Evolves BlockBuster Group Revenue Optimization Solution

Lodging

SAN FRANCISCO, California—Duetto announced a product development designed to let hoteliers optimize revenue across all segments, including transient, group, and function space. With the return of group business across the global hotel ecosystem, Duetto shared its BlockBuster group revenue optimization solution’s next evolution and the integration of its new function space optimization tool, OpenSpace (formerly MiceRate).

Revenue 147
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India Shows Big Gains as U.S. Travel Source – India Report

Skift Blog

Skift Take: Driven by an increase in spending power, Indians are traveling to the U.S. in huge numbers. Gains are further boosted by major sporting events held in the U.S., as Indian sports fans are willing to travel far for events.

Travel 224
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Green Key Global Signs Agreement With Choice Hotels International

Lodging

OTTOWA, Ontario—Green Key Global, powered by the Hotel Association of Canada and the American Hotel and Lodging Association, announced it has signed an agreement with Choice Hotels International, Inc. to offer its franchisees services as properties seek its sustainability certification. With the agreement, Choice Hotels owners in the United States will be able to harness Green Key Global to optimize operations for sustainable practices and potentially get Green Key Eco-Rating and Green Key Meeti

Hotels 147
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Fetcherr Raises $25 Million to Help Airlines Create Fares You’ll Want to Book

Skift Blog

Skift Take: What does it take to get passengers to click that airline "book" button? Fletcherr claims its AI-infused tech is helping airlines get better at it.

Travel 182

More Trending

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Activist Investor Slams Southwest’s Outlook, Says Airline is ‘Unable to Adapt’ 

Skift Blog

Skift Take: Elliott Investment Management, which has a $2 billion activist stake in Southwest, was highly critical of the airline’s revenue forecast cut for the second quarter.

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Hyatt Expands in the Big Easy with Two New Orleans Hotels

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the expansion of Hyatt’s brand presence in New Orleans with Maison Métier (formerly Maison de la Luz) and The Barnett (formerly Ace Hotel New Orleans), which have joined the Hyatt portfolio as affiliated hotels. The hotels are expected to join Hyatt’s Independent Collection of brands and participate in the World of Hyatt loyalty program this year.

Hotels 147
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Microsoft Exec Shares Xbox Lessons for Hotel Owners

Skift Blog

Skift Take: Microsoft sees a future where everyone has a personal AI assistant and a digital ID, and travel companies with permission can tap into that data to create personalized experiences.

Travel 176
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Strategies for Retaining Top Talent in the Competitive Job Markets

Hospitality Net

In today’s ultra-competitive job market, top talent is in high demand. The best employees have their pick of opportunities, making it more challenging than ever for companies to attract and retain star performers.

Market 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Guided Tours Gain Popularity Among Millennials and Gen Z

Skift Blog

Skift Take: A new survey by GetYourGuide found that 70% of respondents have a plan to book a guided tour in the next year.

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Key appointments: The Ascott Limited, Adelaide Marriott

Hotel Management

Adelaide Marriott names General Manager Adelaide’s first Marriott hotel, which is set to open in August 2024, will be led by experienced hotel industry professional, Paul Gallop, as General Manager. Gallop brings years of management experience, having led successful hotel openings and complex renovation project. Prior to joining Adelaide Marriott, he served as General Manager at Four Points by Sheraton Auckland and previously held GM roles within Millennium Hotels and Resorts, TFE Hotels, Stamfo

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Blackstone Bets on UK Travel Sector with Village Hotels Takeover

Skift Blog

Blackstone, one of the world's largest real estate investors, said Wednesday it had acquired Village Hotels from KSL Capital Partners.

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SEO vs. SEM: What’s Best for Your Business’ Marketing Strategy?

Social Hospitality

With the online world evolving at lightspeed, entrepreneurs and businesses alike are pushing the pedal to the metal, racing to grab attention and drive traffic to their websites. Two approaches jump out as particularly effective. Search Engine Optimization (SEO) and Search Engine Marketing (SEM). Both aim to get your site noticed on search engines, but they do it differently.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Indian and Middle Eastern Carriers Boost Connectivity to Tap India’s Outbound Potential

Skift Blog

Skift Take: Indian travelers are looking at Middle East for short-haul trips. Airlines from India and the region are in a race to attract them.

Travel 209
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citizenM Redefines the Hybrid Work Experience With the Launch of Co-Working

Hospitality Net

In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program to include co-working benefits across its portfolio of 34 hotels (and counting) worldwide. Designed to serve the growing demand for flexible workspaces and on-the-go solutions, this initiative embodies citizenM’s commitment to fostering creativity and connection in the heart of urban landscapes.

Branding 130
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Rising Hotel Rates Don’t Always Mean Rising Commissions

Skift Blog

Skift Take: The second installment of “The Data Snap” article series examines an unusual market trend: Hotel rates are on the rise while agency commissions are stabilizing. This shift is driving travel companies to reevaluate which measurements they’re using to forecast revenues.

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Scoring Big: How Sport Tourism Impacts the Global Hotel Industry

Hospitality Net

Sports tourism, as it’s called, is one of the fastest-growing sectors in the travel industry, according to the United Nations World Tourism Organization. Hotel room rates on Super Bowl weekend soared 257% compared to 2023, the biggest year-over-year spike for a first-time host city in NFL history. According to hotel data and analytics firm STR, Southern Nevada’s 172,707 rooms (at 393 hotels) charged a record average of $768 from Feb. 9-11.

Tourism 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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U.S. Hotels’ Performance, Lufthansa’s Carbon Surcharge and Oslo’s Offbeat Ad

Skift Blog

Skift Take: Today's podcast looks at U.S. hotel trends, Lufthansa's new carbon fees, and Oslo's sardonic tourism ad.

Tourism 167
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Playing Ball: Summertime Isn’t the Only Time to Solicit Sports Tourism & Travel-Team Bookings

Hospitality Net

There may be no crying in baseball, but hoteliers who are not building relationships with travel sports teams may find themselves shedding a few tears once they realize how much money is being left on the table by not catering to the lucrative sports tourism segment. As a mother of two, I know firsthand how much parents pay annually to support the travel-team circuit and I’ve experienced the pain points when dealing with hotels.

Tourism 130
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Saudi Tourism Chief Advisor Gloria Guevara Manzo Leaves Role

Skift Blog

Skift Take: Manzo spent three years in Saudi Arabia, right as the conservative kingdom began to reinvent its image.

Tourism 177
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Cloud5 Earns Third Consecutive Win as Mitel’s Hospitality Partner of the Year

Hospitality Net

Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, has been awarded Mitel Hospitality’s Partner of the Year Award for Hospitality. This marks the third consecutive year that the provider has earned this designation, and it serves as the latest example of Cloud5’s dedication to leading-edge technology, industry expertise, and customer service.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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McNeill establishes scholarship in memory of Mark A. Ricketts

Hotel Business

Germantown, TN-based McNeill Hotel Company (MHC ) and McNeill Investment Group (MIG) have established the Mark A. Ricketts Memorial Scholarship at The University of Memphis Kemmons Wilson School of Hospitality & Resort Management. Born in Arkansas, but raised in Memphis from the age of two, Kemmons Wilson was the founder of the hotel chain Holiday Inn in the 1950s and other business enterprises.

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Accor, Paris 2024 Premium Partner launches its new brand campaign showcasing its vision of hospitality

Hospitality Net

Accor, a global leader in hospitality and a Premium Partner of Paris 2024, unveils its advertising campaign for the 2024 Paris Olympics. The campaign features a main film directed by Vincent Lobelle (Iconoclast), two short formats and a visual shot by Aurélien Chauvaud.

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How to Create a Successful Micro-Hotel Experience

Webrezpro

Micro-hotels are just that, micro. Ever wondered as a kid what it would be like if your bed took up your whole room? Your guests can find out.

Hotels 86
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Paris hotel booking levels nearing 80% for the Summer Olympics

Hospitality Net

With one month until the start of the Summer Olympic Games, Paris hotel booking levels are nearing 80%, according to CoStar’s latest Forward STAR data. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Playing Ball: Summertime Isn't the Only Time to Solicit Sports Tourism & Travel-Team Bookings - By Donna Oglesby

Hotel News Resource

Article - Playing Ball: Summertime Isn't the Only Time to Solicit Sports Tourism & Travel-Team Bookings - By Donna Oglesby - Best practices to attract and retain this market segment for year-long profitability

Tourism 75
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Meyer Jabara Hotels Enhances Employee Communication, Collaboration with Beekeeper

Hospitality Net

Employee empowerment has always been a key operating principal for Meyer Jabara Hotels (MJH). To take its Journey culture to new heights this year and boost employee engagement, the owner and operator of 32 hotels has partnered with Beekeeper, the leading app for frontline teams. Beekeeper features an intelligent dashboard that connects property leaders and the corporate management team with all frontline employees to improve internal communication, support HR teams, and streamline business proc

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Park Hotel Vitznau’s summer newsletter inspires guests and drives direct bookings

Revinate

Inspiration Park Hotel Vitznau's summer newsletter inspires guests and drives direct bookings Subject line: An exclusive summer stay at Park Hotel Vitznau Sent: May 2024 Brand: Park Hotel Vitznau Category: Inspiration Hotel location: Switzerland (EMEA) Our thoughts: In the private guest house Park Hotel Vitznau, you can enjoy [.] The post Park Hotel Vitznau’s summer newsletter inspires guests and drives direct bookings appeared first on Revinate.

Hotels 74
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The Ritz-Carlton Maldives, Fari Islands Welcomes Climate Activist Saad Amer as Sustainability Champion

Hospitality Net

The Ritz-Carlton Maldives, Fari Islands is pleased to announce that it has partnered with renowned climate activist and Founder of Justice Environment Saad Amer. With expertise in environmental justice and experience as a United Nations consultant, Saad Amer joins the resort as its latest Sustainability Champion. He will spearhead a range of guest activations and educational initiatives aimed at highlighting the importance of climate action and environmental stewardship.

Resorts 113
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.