Tue.Nov 05, 2024

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Amex GBT Cuts $100 Million as Small-Business Push Hits Headwinds

Skift Blog

Skift Take: There's something appealing about a business model that makes money by saving other people money. So why is Amex GBT, the largest corporate travel management company, losing money?

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2024 SiteMinder Partner Awards Spotlight Hotels’ Growing Need for Simplification at WTM London

Hospitality Net

SiteMinder, the world’s leading hotel distribution and revenue platform, unveiled the winners of the 2024 SiteMinder Partner Awards during a ceremony at WTM London, recognising businesses across five continents that have successfully simplified an increasingly-complex landscape for hoteliers. From the simplification of revenue management to payments, digital marketing, direct bookings, and upselling, the winners highlighted the need for hoteliers to lean on technology and consultants to navigate

Upsell 248
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Booking and Expedia: A Post-Pandemic Hiring Spree Versus Modest Growth

Skift Blog

Skift Take: Booking's revenue has blown past pandemic levels, and it added back nearly 4,000 employees. Expedia trimmed its workforce anew in 2024 following completion of a tech migration.

Hiring 215
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Davidson Hospitality Group Tapped by Lennox Capital Partners to Manage Two Distinctive Hotels

Hospitality Net

Davidson Hospitality Group, recently ranked #1 in Guest Satisfaction among Third-Party Hotel Management Companies by J.D. Power for the third consecutive year, has been selected by Lennox Capital Partners to manage two distinctive properties: The Highland Dallas, Curio Collection by Hilton in Dallas, Texas, and The Westin St. Louis in St. Louis, Missouri.

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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Griffin Hotel Management Merges Into Meyer Jabara Hotels

Lodging

DANBURY, Connecticut—Griffin Hotel Management LLC has merged into Meyer Jabara Hotels (MJH). Effective immediately, Griffin will transition 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025. Griffin executives James Kirkland and Jay Fishman are taking on new roles at Meyer Jabara Hotels.

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How Mews Payments Can Transform Your Hotel

Hospitality Net

An efficient hotel payment solution is the cornerstone of any successful hotel business. It’s critical to a property’s cash flow, operations and guest satisfaction. So, why are so many hoteliers reluctant to embrace modern payment solutions and their many benefits?

Hotels 240

More Trending

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Waterfront Luxury Reimagined: Introducing The Residences at The St. Regis Bahia Mar Resort, Fort Lauderdale

Hospitality Net

Related Group, Tate Capital and Rok Acquisitions unveil vision for a Monaco-inspired yachter’s paradise, set to transform the iconic marina and deliver a luxury lifestyle under the esteemed St. Regis brand.

Resorts 237
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Key appointments: TFE Hotels, Mandarin Oriental, Gurner Wellness

Hotel Management

Mandarin Oriental names new COO Mandarin Oriental has appointed Amanda Hyndman to the position of Chief Operating Officer following the retirement of Christoph Mares. Hyndman, who commenced the role on November 1, will also continue in her current role as Chief People & Culture Officer. In a career spanning over 30 years in the luxury hotel industry, Hyndman has spent 18 years with Mandarin Oriental.

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Stayntouch Unveils Academy 2.0: Streamlining Hotel PMS Training with AI-Powered eLearning

Hospitality Net

Bethesda, Md. | Nov. 5, 2024 – Stayntouch, a global leader in cloud hotel property management systems (PMS), has just unveiled Stayntouch Academy 2.0, an enhanced online product training course with new content, streamlined role-based lesson plans and more efficient content production times.

Hotels 233
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Sydney Marathon’s world series status to add $73 million in visitor spending over three years

Hotel Management

Hotels and hospitality businesses in New South Wales are set to benefit from the elevated status of the Sydney Marathon, which was this week added to the elite Abbott World Marathon Majors series. Sydney is the seventh city in the world, and the first in the southern hemisphere, to qualify for the series which includes marathons in Boston, Tokyo, Berlin, Chicago, London and New York City.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Meliá Expands Solar Ambitions in Southeast Asia

Hospitality Net

Two Meliá hotels in Vietnam and one in Thailand are taking their green goals to the next level with ambitious solar panel projects that have seen over 2,600 solar panels added to Meliá Vinpearl Cua Hoi Beach Resort and Meliá Vinpearl Cua Sot Beach Resort, both along Vietnam’s north central coast, and Meliá Phuket Mai Khao on the tropical island of Phuket.

Resorts 230
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Marriott International Reports Q3 2024 Results

Lodging

Marriott International, Inc. reported third-quarter 2024 results. Highlights include: Anthony Capuano, president and CEO, said, “Marriott had another solid quarter, highlighted by strong net rooms and fee growth, robust development activity, and a 3 percent increase in global RevPAR. Third-quarter international RevPAR rose 5.4 percent, led by meaningful gains in APEC and EMEA with resilient domestic and cross-border demand, as well as solid ADR growth.

Hotels 147
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Hudini and Orascom Hotels Management Begin Global Rollout of New Staff Connect Platform

Hospitality Net

Smart hospitality solutions provider, Hudini, has entered into an agreement with Orascom Hotels Management for the rollout of their new digital platform, Staff Connect, across Orascom’s portfolio of hotels globally.

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Drury Plaza Hotel Chattanooga Hamilton Place Opens

Lodging

ST. LOUIS—Drury Hotels Company, LLC, opened its newest hotel in Chattanooga, Tennessee. The Drury Plaza Hotel Chattanooga Hamilton Place—the first Drury Hotel in Chattanooga and the fifth Drury Hotel in Tennessee—has 210 guestrooms and suites and over 2,500 square feet of meeting space. This is the third hotel opened by the company in 2024, with four additional openings slated before the end of 2025.

Hotels 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Desperately Seeking Value Creation 3.0

Hospitality Net

The business world is an eternal cycle of reinvention, where actors adapt to market conditions by establishing a new ecosystem that appears most relevant. Hospitality investors are no exception. Along the way, they’re integrating today’s new data for value creation into a 3.0 model that revives interaction over specialization.

Business 221
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Davidson Hospitality Group Adds Two Hotels to Managed Portfolio

Lodging

ATLANTA, Georgia—Davidson Hospitality Group has been selected by Lennox Capital Partners to manage two properties: The Highland Dallas, Curio Collection by Hilton in Dallas, Texas, and The Westin St. Louis in St. Louis, Missouri. “We are grateful for the opportunity to partner with the Lennox Capital team on these two outstanding hotels in truly dynamic and vibrant cities,” said Thom Geshay, CEO and resident, Davidson Hospitality Group.

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How AI-powered search might impact travel discovery

Hospitality Net

There has been a lot of news recently about the impact of artificial intelligence in search and how it may or may not impact the future of Google.

Travel 242
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Ask Anthony: Getting System Upgrades Approved on a Tight Budget

Lodging

My hotel is currently operating on a very tight budget, and I am struggling to get necessary system upgrades approved to ensure proper security measures are being met. Do you have any advice? Data protection is not just a technical issue—it’s a business imperative. If you’re not taking data protection seriously, you’re putting your entire operation at risk.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Frasers Hospitality Launches First Hotel Residence In Northern Vietnam

Hospitality Net

Frasers Hospitality, a strategic business unit of Frasers Property, today announced the opening of Modena by Fraser Vinh Yen, its first hotel residence in the Vinh Phuc province of Northern Vietnam. Centrally located in the heart of the city’s old quarters, it is the preferred address for urban dwellers in search of flexibility and comfort with easy access to authentic local experiences.

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Pro-invest Group secures NABERS star ratings for 12 hotels in Australia

Hotel Management

Twelve Pro-invest Group properties in Australia have achieved a minimum of 3.5 stars on the National Australian Built Environment Rating System (NABERS). Out of an estimated 6,000 properties in Australia, fewer than 200 hotels have a NABERS rating, which measures energy, water, and environmental efficiency. The latest figures show the majority of Pro-invest Group properties scored between 4.5 stars to 5.5 stars for energy and water savings.

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Phuket Transforms Into Global Luxury Lifestyle Destination as High Net Worth Residents Flock to the Island

Hospitality Net

Phuket has changed dramatically in recent years. Fringed by the Andaman Sea, the tropical oasis has evolved from a popular beach resort destination into one of the world’s most attractive luxury residential markets, with elite luxury consumer brands, Michelin-dining and international quality education and medical care fueling the interest.

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Three days to go: AHICE Aloha returns to Hawai’i this week

Hotel Management

The Aloha Hotel Industry Conference and Exhibition (AHICE Aloha) is making its return to Hawai’i this week following its successful debut last year. Hosted by HM Magazine, the popular Hawaiian event will take place on Thursday November 7 at the OUTRIGGER Waikiki Beachcomber Hotel and on Friday November 8 at the Ala Moana Hotel by Mantra. Over 60 hotel and tourism leaders will take to the stage and hot topics in hotel investment and operations will be up for discussion with top industry figures f

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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European Business Travel Spending to Hit $391.1 Billion USD (360.4 Billion euros) in 2024, Reflecting Strong Growth Amid Economic Challenges

Hospitality Net

European business travel spending is projected to reach $391.1 billion USD (360.4 billion euros) in 2024, reflecting a 10.4% increase from 2023. Additionally for this year, Europe is estimated to account for 26.4% of total global business travel spending of $1.48 trillion (1.36 trillion euros).

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American Airlines inaugurates Brisbane flights from Dallas Fort Worth

Hotel Management

American Airlines has inaugurated flights to Brisbane in Queensland, with all-new flights taking off from Dallas Fort Worth this week. The introduction of American’s second route to Australia ensures even greater adventure opportunities for those traveling from Down Under, according to American’s Vice President International Operations, José Freig. He said Dallas Fort Worth serves as an important gateway to explore other parts of the United States, Canada, Europe and Latin America.

Tourism 130
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What Google’s cookie reversal means for travel

Hospitality Net

After approximately four years of touting the intent to eliminate third-party cookies from its popular Chrome browser, Google has reversed course, giving digital marketers an unexpected reprieve. Following multiple delays and a series of lackluster alternatives, the company in July 2024 abandoned plans to deprecate third-party cookies altogether, opting instead to address privacy concerns via enhanced user choice.

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IHCL Takes Control of India’s Tree of Life Boutique Hotel Brand

Skift Blog

Skift Take: The latest acquisition by India's largest hotel group suggests that "experiential leisure" is becoming popular. "Experiential leisure" means "hotels with small room counts and home-like architecture, so vacationers can pretend they're not at hotels.

Branding 130
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Ensuring Your Deal Closes: Three Areas to Focus On

Hospitality Net

Both buyers and sellers want a seamless hotel transaction closing, but a variety of potential pitfalls can slow a deal’s closing. Below, we review three key areas of a hotel sale that may present obstacles: financing, PIP costs, and property insurance premiums. We also provide recommendations that help you to anticipate and prevent issues.

Closing 186
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Ascott Australia Offers the ultimate Chelsea FC Experience – Win the time of your life!

Hotel Management

Multi-year partnership with Chelsea Football Club as the “Official Global Hotels Partner”. Builds on Ascott’s commitment to communities and investments in corporate hospitality. Ascott to manage hotels at Stamford Bridge under ‘ lyf ’ brand and champion co-living model. Football fans, get ready for the time of your life ! Thanks to Ascott Australia, two lucky winners will have the chance to score 2 VIP Box seats each to see Chelsea Women’s Football Club take on Liverpool Women’s Football Club a

Branding 130
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Hospitality Horizons: exploring the new age of hospitality

Hospitality Net

This year saw the first round of our new event series, Hospitality Horizons. Its mission is to bring together hospitality consultants and technology partners, to forge connections, discuss the latest industry trends, and generally have a great time.

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Making Sustainability Sustainable for Australian Hotels

Hotel Management

Weatherdon are converting hotels around the country to a luxurious and more sustainable amenities platform, and it will likely also save you money… “Effective solutions need to be both ecologically minded and economically advantageous”. Despite the hype around “greener” business solutions and eco-tourism, many of our hospitality partners are still only tiptoeing into the “green” world, as it’s not clear who will absorb the cost of the initiative.

Hotels 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.