Hotel Management
FEBRUARY 20, 2024
Respected hotel industry leader David Mansfield has been appointed as the new Chair of the National Board of peak accommodation body, Accommodation Australia (AA). Elected at a board meeting in Sydney on Tuesday, Mansfield – who is Managing Director of The Ascott Limited for Australia – replaces outgoing Leanne Harwood, who announced her resignation last month.
Skift Blog
FEBRUARY 20, 2024
Skift Take: San Francisco has been somewhat of a poster child for urban decay. The city's new tourism chief has a lot of work to do to change that image.
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Lodging
FEBRUARY 20, 2024
DALLAS, Texas—The commercial real estate lending market demonstrated signs of stabilization at the end of 2023, with borrowing costs appearing to have peaked, even as transaction activity remains subdued, according to the latest research from CBRE. The CBRE Lending Momentum Index, which tracks the pace of CBRE-originated commercial loan closings in the United States, increased by 1.0 percent from Q3 2023—marking the first quarterly increase since Q1 2022.
Hotel Management
FEBRUARY 20, 2024
The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new General Manager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We are thrilled to have Rachael return to Marriott International,” said Marriott International Area Vice President, Australia, New Zealand and Pacific, Sean Hunt.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
FEBRUARY 20, 2024
Skift Take: Saudi Arabia is investing billions into its tourism ecosystem. How can partners get involved? In this episode of the Skift Travel Spotlight podcast, executives from Riyadh Air and Dida Travel discuss investments in the nation’s travel infrastructure.
Hotel Management
FEBRUARY 20, 2024
Ahead of the inaugural AHICE South East Asia, which takes place in Singapore on February 27-29, JLL Hotels and Hospitality Group CEO APAC, Nihat Ercan, discusses the latest developments in hospitality across the region. In 2023, two consistent headlines emerged. Firstly, the headwinds faced by the commercial real estate industry attracted substantial attention.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
FEBRUARY 20, 2024
The Hotels Network (THN), a full-stack growth platform for hotels, has successfully acquired LiveRate, a platform that empowers hotels to engage with their guests and drive direct bookings. This acquisition brings hotel clients previously under contract with LiveRate into THN’s extensive network, which already boasts over 19,000 properties around the world.
Skift Blog
FEBRUARY 20, 2024
Skift Take: Sonder is cutting its overhead while it works with external advisors to figure out how to handle underperforming units.
Hospitality Net
FEBRUARY 20, 2024
Hilton (NYSE: HLT) announced the signing of Home2 Suites by Hilton Dublin City Centre, signalling the market-leading brand’s debut in Western Europe, as part of a franchise agreement with JMK Group.
Lodging
FEBRUARY 20, 2024
IHG Hotels & Resorts released full-year 2023 financial results. Information from the results includes: Trading and revenue System size and pipeline Margin and profit Cash flow and net debt Shareholder returns Clear framework to drive future value creation over the medium to long term Elie Maalouf, Chief Executive Officer, IHG Hotels & Resorts, said, “I was honored to take over as IHG’s group CEO in July and would like to thank our teams for delivering […] The post IHG Hotels &
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
FEBRUARY 20, 2024
The new 466-key InterContinental Resort Portofino, The Heart of Europe will open its doors in early 2026 on The World Islands Dubai, strengthening IHG Hotels & Resorts luxury and leisure portfolio in the region
Lodging
FEBRUARY 20, 2024
LAS VEGAS—Zouk Group has selected UrVenue as its global technology partner, expanding its current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Vegas, a 3,500-room luxury resort on the Las Vegas Strip.
Hospitality Net
FEBRUARY 20, 2024
Marriott Executive Apartments, Dubai Creek, renowned for its commitment to exceptional guest experiences, has chosen IRIS, the leading provider of mobile F&B ordering platforms, to revolutionise their in-room dining services. This strategic move aligns with the hotel’s commitment to innovation, enhanced guest journeys, and revenue diversification.
Lodging
FEBRUARY 20, 2024
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often it is the small oversights by room attendants that can really frustrate a guest, create dissatisfaction, and lead to lower Intent to Recommend scores that will harm any property. Here are a handful of frequent guestroom maintenance oversights that should be at the top of any hotelier’s focus list: Guestroom Electronics […] The post Room Attendant Oversights
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
FEBRUARY 20, 2024
The hotel offers a unique blend of modern designs, local flavors, and a relaxing infinity pool, all within proximity to the bustling souks and markets.
Lodging
FEBRUARY 20, 2024
KIRKLAND, Washington—Noble House Hotels & Resorts announced the promotion of Darrell Stark to vice president of revenue strategy and sales. Stark brings over three decades of expertise to his new position. With a career encompassing roles in front office management, reservations, and hotel management, Stark has worked on Noble House’s Little Palm Island Resort and Spa, The Breakers Palm Beach, and The Boca Raton.
Hospitality Net
FEBRUARY 20, 2024
Florida International University’s Chaplin School of Hospitality & Tourism Management appoints hospitality alumnus John McKibbon ’75 as Chair of the Dean’s Executive Advisory Board (EAB) with fellow alumna, Norma Becker ’82 as Vice Chair. In addition, it welcomes a new board member, Matias Pesce, MSF ’18, CEO of Vida & Estilo, a Miami and Las Vegas-based restaurant and hotel hospitality group.
Hotel Management
FEBRUARY 20, 2024
Lancemore Group is set to debut a new hotel brand in early 2024 with the reopening of Cleveland Estate in Victoria’s Macedon Ranges. LMG Collection, a sister brand to the core portfolio of hotels, aims to unite “spectacular” and “eclectic” properties with “unparalleled architecture, storied interiors, and distinctive styling”. On reopening, the former Cleveland Winery will reveal a new contemporary style and considered design narratives, according to Lancemore Group.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
FEBRUARY 20, 2024
When it comes to fraud risk, one area of particular concern is procurement. In recent years, hotels have faced myriad challenges, including supply chain disruptions, economic volatility, and labour shortages. As travel volumes rebound, many hotels are concentrated on meeting evolving consumer expectations while ensuring financial stability. This focus means that many hotels are lacking in their procurement due diligence, creating lucrative opportunities for fraudsters.
Hotel Management
FEBRUARY 20, 2024
Quest Apartment Hotels has formed a multifaceted partnership with the Cronulla Sharks National Rugby League (NRL) Club for the 2024 and 2025 seasons. The partnership will see Quest supporting both the NRLW (front-of-jersey sponsor) and NRL (back of shorts sponsor) as a Major Partner, as well as an Official Community Partner and Official Membership Partner.
Hospitality Net
FEBRUARY 20, 2024
InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, today announced that the company has been awarded certification by Samsung Hospitality, establishing its status as a Certified Samsung Partner. The new certification enables the seamless integration of InnSpire’s award-winning InnSmart solution with Samsung’s latest BU-Series Televisions, which includes BU8000
Hotel Management
FEBRUARY 20, 2024
Dorchester Collection’s hotly anticipated new opening, The Lana, Dubai, has welcomed its first dining and overnight guests. An architectural statement designed by Foster and Partners, the hotel represents the ultimate expression of trusted hospitality and elevated living, offering 225 rooms and suites and eight new dining concepts; including four that have been created with three of the world’s most celebrated chefs.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
FEBRUARY 20, 2024
Courtyard Nusa Dua is proud to highlight its distinction as the host of Bali’s longest pool within the prestigious ITDC Complex (Indonesian Tourism Development Center), Nusa Dua. Surrounded by lush greenery and nestled in the heart of Bali’s exclusive enclave, Courtyard Bali Nusa Dua Resort invites guests to experience unmatched luxury and leisure.
Social Hospitality
FEBRUARY 20, 2024
In today’s digital landscape, brand storytelling isn’t just a narrative about your business; it’s the essence of your company’s identity and values communicated across social platforms. The impact of social media storytelling is powerful as businesses strive to create content that resonates with their audience. Through crafted social posts, companies have the unique opportunity to engage with their audiences in a meaningful way that transforms the traditional customer-bus
Hospitality Net
FEBRUARY 20, 2024
Retreat Hotels & Resorts (“Retreat”), the Georgia Agricultural Exposition Authority (“GAEA”), and the City of Perry, GA announced the start of construction of a new TownePlace Suites / Fairfield by Marriott dual-branded hotel on the Georgia National Fairgrounds & Agricenter (“Fairgrounds”) in Perry, GA. The hotel is expected to open in the summer of 2025.
Hotel Business
FEBRUARY 20, 2024
IHG reported a 16.1% increase in RevPAR for 2023, with a 7.6% increase for the fourth quarter. Compared to 2019, RevPAR was up 10.9% for the year and 12.7% for the fourth quarter. Other highlights include: Americas FY RevPAR up 7% YoY (Q4 +1.5%), EMEAA +23.7% (Q4 +7%) and Greater China +71.7% (Q4 +72%), reflecting the differing levels of travel restrictions that were still in place in 2022 ADR up 5% vs 2022, +13% vs 2019; occupancy up 6 pts. vs 2022, 1 pt. lower vs 2019 Total gross revenue of $3
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Net
FEBRUARY 20, 2024
Infused with youthful energy and the upbeat spirit of the boundary-breaking brand, Moxy Bangkok Ratchaprasong welcomes guests in the heart of downtown Bangkok.
Hotel Designs
FEBRUARY 20, 2024
Hotel Designs Artiq on the dynamic of technology and art in hospitality Artiq on the dynamic of technology and art in hospitality International art agency Artiq curates art collections and cultural experiences around the world – its diverse portfolio of creative practitioners include those who have embraced and elevated technology and the digital experience, a perfect fit for Arcade’s latest Battersea location… Arcade Food Hall’s newest location, in the heart of the restored Ba
Hospitality Net
FEBRUARY 20, 2024
A recent spate of lawsuits from plaintiffs represented by Pacific Trial Attorneys has highlighted the need for businesses to ensure ADA compliance. In the below article, JMBM partner Stuart Tubis discusses the importance of website compliance, and how best to defend your business if there is liability.
Hotel Designs
FEBRUARY 20, 2024
Hotel Designs Inside the Zennio factory: technology and tapas in Toledo Inside the Zennio factory: technology and tapas in Toledo It was an unexpected juxtaposition to find myself on the way to visit a factory that would appear to be more suited to a Silicon Valley location, than the historic city of Toledo in the heart of Spain – but that is exactly where Zennio is producing the tiny pieces of technology that make a massive impact on hotel automation and the operations behind it – oh, and the t
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