Fri.Jun 14, 2024

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Expedia’s New CEO Is Still Eliminating Brands. This Time It’s ebookers UK

Skift Blog

Skift Take: There will clearly be more pruning to come as Expedia Group expands its One Key loyalty program to Europe, and takes hard looks at its brands and operations in countries around the world.

Branding 326
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How to Motivate Your Sales Team

Anthony Cole Training

Most sales managers say that one of their greatest challenges is their ability to motivate and set goals for their salespeople. If a sales manager can figure out what makes their people “tick,” they can better help them hit their goal numbers. Sales motivation seems like hard work because salespeople often value different things. There are, however, several steps a sales manager can take to establish a motivating environment.

Sales 294
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Clock Ticks on Filling New Top U.S. Tourism Job as Election Season Looms

Skift Blog

Skift Take: The U.S. travel industry may be forced to wait until after the 2024 Presidential Election to see if the assistant secretary of travel and tourism position gets filled and funded again.

Tourism 301
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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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IHG in Trademark Clash With Marriott Over New Hotel Brand, City Express

Skift Blog

Skift Take: IHG has petitioned to cancel Marriott's newest trademark, City Express by Marriott. IHG feels the name is just a little too close for comfort to its own popular hotel brand, Holiday Inn Express?

Branding 297
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LVMH and Accor join forces to take Orient Express to new horizons

Hospitality Net

Accor and LVMH have entered into a strategic partnership to accelerate the development of Orient Express, a legendary House synonymous for more than a century with the most exclusive travel experiences.

Travel 263

More Trending

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Sexual harassment prevention in hospitality: An integrative framewwork

Hospitality Net

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of the global economy, marking an increase of 22% from 2021 and a recovery nearing pre-pandemic levels (World Travel & Tourism Council, 2023).

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Skift IDEA Awards Deadline Extension Announced

Skift Blog

Skift Take: You asked, we delivered. The 2024 submission window for Skift IDEA Awards has been extended.

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Technology and Sustainability in Hotels

Hospitality Net

Hotels are increasingly turning to technology as a powerful ally in the quest for sustainability. Today’s technology enables hotels to implement eco-friendly practices that reduce their environmental footprint and are cost-effective. By leveraging smart systems for energy management, water conservation, and waste reduction, hotels can meet the growing expectations of today’s environmentally conscious travellers while enhancing their bottom line.

Tourism 246
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New Zealand Woos American Travelers Beyond Peak Season

Skift Blog

Skift Take: Americans and Canadians have long held winter as not a good time to travel to New Zealand. The island's tourism bureau is confident it can bust this myth.

Travel 207
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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RIU teams up with Achilles to make its supply chain more sustainable

Hospitality Net

RIU Hotels & Resorts is the first major Spanish international hotel chain to sign a global agreement with Achilles, a world-renowned expert in supply chain risk management that is specialised in ESG (environmental, social and governance) criteria. This agreement represents a significant milestone in RIU’s business relationship with its suppliers and reflects its commitment to the Proudly Committed sustainability strategy, as RIU’s entire supply chain must be involved for the company to make sign

Resorts 268
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Travel AI Strategies, Oriental Express Revival and Thailand’s Scrapped Tourist Fee

Skift Blog

Skift Take: Today's podcast looks at travel's relationship with AI, LVHM's new Orient Express push, and Thailand's change in fee plans.

Travel 176
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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Hospitality Net

One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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CoStar: U.S. Hotel Performance Rises Over Previous Week

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year over year, according to CoStar’s latest data through June 8, 2024. U.S. Hotel Performance June 2-8, 2024 Percentage change from comparable week in 2023:Occupancy: 69.1 percent (down 0.1 percent)ADR: $160.90 (up 1.8 percent)RevPAR: $111.26 (up 1.7 percent) Among the Top 25 Markets, Houston saw the highest year-over-year increases in occupancy (up 14.8 percent to 71.1 perc

Occupancy 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Podcast - The Art of the Sellout: Demand Drivers & The Booking Curve

Hospitality Net

Join Daniel Foreman and Jeff Eskew from Lighthouse’s Revenue Strategy Services team as they unravel the critical role of demand drivers in shaping the booking curve. Through compelling real-world examples, including a high-stakes college football game night and a routine midweek sellout, this episode reveals how to harness demand factors to optimize occupancy and revenue.

Occupancy 244
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Davidson Hospitality Group to Manage Renaissance Orlando Resort

Lodging

ATLANTA—Davidson Hospitality Group has been selected by InSite Development Group and Quadrum Global to manage the newly opened Renaissance Orlando Resort. Located in Disney Springs, Florida, the property is an official Walt Disney World Hotel and is comprised of 394 newly reimagined rooms; more than 20,000 square feet of indoor meeting space, a zero-entry pool and hot tub; and a farm-to-table restaurant.

Resorts 147
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The Courtyard Los Angeles Pasadena/Old Town Unveils Renovation

Hospitality Net

Positioned in the artistic heartbeat of the city near iconic landmarks like the Armory Center for the Arts and Pasadena City Hall, The Courtyard by Marriott® Los Angeles Pasadena/Old Town has concluded an extensive property renovation. Under the management of HHM Hotels, the property’s refreshed guest rooms and communal spaces pay tribute to a skillful blend of old and new that reclaims the heritage of Pasadena’s early downtown charm, creating a canvas that serves as a stylish hub for guests and

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Sandbourne Santa Monica, Autograph Collection Opens

Lodging

SANTA MONICA, California—Crescent Hotels & Resorts announced the opening of the Sandbourne Santa Monica, Autograph Collection. With an emphasis on engaging all five senses, Sandbourne Santa Monica is a multisensory property and will join the Latitudes: Lifestyles by Crescent portfolio. Situated with access to Santa Monica Beach, Sandbourne offers a coastal location where urban meets beach.

Resorts 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective

Hospitality Net

Hala Matar Choufany contributes her insights on the “Brand Dilemma: Navigating the Pros and Cons of Launching New Brands – An Unbiased Perspective".

Branding 245
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Hilton San Antonio Hill Country Completes Renovation

Lodging

SAN ANTONIO, Texas—Hilton San Antonio Hill Country announced the completion of an extensive renovation project, marking a new era of hospitality for the property. The 227-room hotel has over 12,500 square feet of flexible meeting space, a garden courtyard with individual fire pits, three onsite dining outlets including a seasonal outdoor pool bar, a 24-hour fitness center, a pantry market, a lobby gift shop, and a grab-and-go coffee bar.

Shopping 147
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Luxury Family Hotels welcomes back guests to a newly renovated New Park Manor Hotel

Hospitality Net

New Park Manor, part of the Luxury Family Hotels collection, has reopened its doors following a significant renovation. The New Forest property, located just outside Brockenhurst, has undergone a full refurbishment of all 25 rooms and public areas including The Vinery and Stag restaurant spaces, the expansive family-friendly spa and multitude of children’s facilities such as the Ofsted-registered Four Bears Den children’s club.

Hotels 233
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3 Key Metrics for Evaluating Your Personalization Strategy

Refine

Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Historic Amsterdam Hotel Completes Multi-Million-Dollar Renovation

Hospitality Net

The College Hotel Officially Reopens with Luxurious New Design, Modern Features & Fresh Amenities Complementing its More Than 125-Year History.

Hotels 238
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APA acquires Hilton Seattle

Hotel Business

APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.

Branding 111
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Atrium Hospitality Debuts Multimillion-Dollar Renovation at Renaissance Phoenix Glendale Hotel & Spa in Arizona

Hospitality Net

Extensive Makeover of Full-Service Phoenix-Area Hotel Includes 100,000 Square Feet of Event Space.

Events 246
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Dreamscape names Ron Phifer VP, business development

Hotel Business

Dreamscape Hospitality has appointed Ron Phifer as VP, business development. In his new role, he will identify new management opportunities for the organization, foster relationships with key stakeholders and drive Dreamscape’s growth initiatives, according to the company. “Ron’s extensive experience and strategic acumen make him the perfect fit for our organization,” said Adam Patenaude, president, Dreamscape Hospitality. “We are confident that his leadership will play a key r

Business 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Courtyard by Marriott La Paz, Baja California Sur Opens Its Doors in the Most Exclusive Area of the City

Hospitality Net

The Hotel’s Innovative Design and Flexible Space Adapt to the Needs of Today’s Modern Traveler.

Travel 246
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Case study: d line gets a handle on sustainable design

Hotel Designs

Hotel Designs Case study: d line gets a handle on sustainable design Case study: d line gets a handle on sustainable design Balancing tradition and innovation in a eco-friendly dream home in Karlebo, the choice of d line door handles wasn’t just about aesthetics – it was a reflection of the owners’ commitment to quality and sustainability… Homeowners Casper and Alexandra embarked on a journey to turn their dream of countryside living into reality, all while staying close

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Türkiye’s Travel & Tourism Sector Reached Record-Breaking New Heights Last Year

Hospitality Net

The World Travel & Tourism Council (WTTC) 2024 Economic Impact Research (EIR) has revealed Türkiye’s Travel & Tourism sector broke all records last year, reaching new milestones across four key metrics.

Tourism 189
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Native King’s Wardrobe, St. Pauls opens in London

Hotel Designs

Hotel Designs Native King’s Wardrobe, St. Pauls opens in London Native King’s Wardrobe, St. Pauls opens in London UK lifestyle aparthotel brand Native Places recently announced the opening of its newest property in one of London’s most historic locations. Native King’s Wardrobe, St Paul’s will mark the seventh aparthotel in the brand’s portfolio, and its fourth aparthotel in the capital… Formerly known as the Royal Wardrobe in the 14th century, Native King’s Wardrobe, St Paul’s served prim

Dining 98
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.