Mon.Sep 02, 2024

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Star Alliance Fires Back at SAS Defection with Loyalty Status Match

Skift Blog

Skift Take: With the ink barely dry on the divorce papers, Star Alliance is wasting no time in luring back some of SAS’ most loyal - and profitable - customers. The aim of this neatly timed promotion is business continuity and customer retention, but it remains to be seen how many frequent flyers will take up the offer.

Business 321
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It’s the End of Search Advertising as We Know It (And I Still Don’t Know if I Feel Fine.)

Hospitality Net

As we move further into generative AI experiences in Search, it’s becoming increasingly clear that the traditional advertising models used by search engines need some rethinking.

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Visa Enters Partnership to Skill India’s Tourism Workforce Amid Shortage — India Report

Skift Blog

Skift Take: Skilling programs are necessary. However, training them to take up jobs in tourism cannot be the only focus: the industry also needs to figure out how to retain the talent.

Tourism 302
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Hotel Indigo debuts in the lush mountains of Oman

Hospitality Net

IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa. Jabal Akhdar, meaning "Green Mountain" in Arabic, is a majestic range in Oman known for its stunning landscapes and cooler climate. Famed for terraced gardens, ancient villages, and dramatic canyons, the new Hotel Indigo resort is nestled 2,000 metres above sea level, featuring 173 beautifully designed rooms, suites, and chalets, each offering majestic views of

Resorts 298
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Yatra Expands Corporate Travel Footprint with Acquisition of Globe Travels

Skift Blog

Skift Take: Yatra’s acquisition of a corporate travel company highlights its shift towards the more profitable business travel market, especially as competition heats up in the consumer travel space. With consumer revenue dropping, Yatra is doubling down on corporate clients.

Travel 254
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Mandarin Oriental Qianmen, Beijing, a Unique Hutong Sanctuary, Now Open

Hospitality Net

Mandarin Oriental Qianmen, Beijing, an exquisite property nestled in the heart of a traditional hutong neighbourhood, opens its doors today. With just 42 beautifully appointed courtyard houses, this marks the Group’s second hotel in the Chinese capital, offering a blend of luxury and local culture.

Hotels 298

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NOW OPEN: The All-New Four Seasons Hotel Hangzhou at Hangzhou Centre Welcomes Guests for the First Time

Hospitality Net

With easy access by foot, car or boat to famous sites and exciting diversions, guests will find themselves in the heart of a dynamic interplay between Hangzhou’s history and modernity.

Hotels 287
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Your Body. Your Soul. Your Rituals

Hotel Management

Happiness can be found in the smallest of things. It is our passion to turn everyday routines into more meaningful moments. In the pursuit of uplifting the guest journey, hotels, resorts and boutique properties are increasingly turning to Rituals – a brand that has mastered the art of integrating wellbeing into everyday life. Known for their mindful approach to beauty and personal care, Rituals offers more than just products; they offer a philosophy that resonates with today’s discerning t

Travel 130
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IHCL Expands Its Brand Portfolio, Launches Gateway with the Opening of Gateway Bekal in Kerala

Hospitality Net

Indian Hotels Company Limited (IHCL), India’s largest hospitality company, today announces an addition to its brandscape with the launch of Gateway, a full-service upscale hotel offering.

Branding 277
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Next-Gen Hospitality: Harmonizing AI & Automation for Tomorrow’s Hotels

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Welcome to the dawn of a new era in hospitality, where the fusion of Artificial Intelligence (AI), Generative AI, Machine Learning, and Automation is not […] The post Next-Gen Hospitality: Harmonizing AI & Automation for Tomorrow’s Hotels appeared first on Are Morch, Digital

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Eight Moments Helping Hilton Reach 8,000 Hotels and Accelerate Growth

Hospitality Net

Just over two years after opening its 7,000th hotel, Hilton (NYSE: HLT) now has more than 8,000 hotels operating globally. Following a series of additions to its portfolio, including NoMad, Graduate Hotels, Small Luxury Hotels of the World and Autocamp, Hilton is unlocking hundreds of new ways for guests and owners to benefit from the company’s expansive network.

Hotels 277
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How digital content influences traveler purchasing decisions

eHotelier

Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.

Travel 130
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Radisson Hotel Group delivers strong growth with over 130 new signings and openings internationally during HY1 2024

Hospitality Net

Radisson Hotel Group reports a strong H1 2024 with significant milestones across its global brand portfolio, further expanding and strengthening its business and leisure footprint around the world. The Radisson Collection, Radisson Blu and Radisson RED brands have achieved remarkable growth, with the introduction of the Radisson Collection and Radisson RED brands in several new markets and nearly 20 new Radisson Blu signings.

Branding 277
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Borgo dei Conti Resort opens in Umbria

Hotel Designs

Hotel Designs Borgo dei Conti Resort opens in Umbria Borgo dei Conti Resort opens in Umbria Designed by Milanese firm Spagnulo and Partners, Borgo dei Conti Resort’s design scheme pays homage to Umbria’s history with the use of rich colour palettes inspired by the work of iconic Renaissance painters… Borgo dei Conti Resort is a 40-room and suite luxury resort located in the heart of Umbria, Italy , surrounded by 40 acres of picturesque olive groves and lush forestland, immersing guests in

Resorts 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Avani Hotels & Resorts Debuts in Bangkok’s New CBD with the Launch of Avani Ratchada Bangkok Hotel

Hospitality Net

Avani Hotels & Resorts, the upscale lifestyle brand of Minor Hotels, announces the opening of Avani Ratchada Bangkok Hotel. Located in the heart of Bangkok’s new Central Business District, the 402-room hotel offers an ideal stay for both business and leisure travellers. Guests can explore a different side of the ’Big Mango’ through unique local experiences, from bustling night markets to vibrant cultural hotspots.

Resorts 276
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Hotel upselling: Techniques, strategies, and examples

SiteMinder

What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. This can include offering room upgrades, additional amenities such as spa treatments or dining packages, early check-in or late check-out options, and other premium services. In this blog, you’ll learn all the tips you need to make upselling a success at your business.

Upsell 96
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Zannier Hotels Announces a Collaboration with NEOM for a New Luxury Eco-Resort in Saudi Arabia

Hospitality Net

Creator of one-of-a-kind hospitality projects, Zannier Hotels, has announced a partnership with NEOM to develop a new luxury eco-resort in Zardun, one of Magna’s destinations located in the Northwest of Saudi Arabia on the coast of the Gulf of Aqaba. Overlooking crystalline waters, Zannier Zardun nestles into the exquisite landscape stretching from the mountains to the low hills, across the coastal plain to the sea.

Resorts 276
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Marriott International named in top 5 of 2024 PEOPLE® companies that care list

eHotelier

Great Place To Work® and PEOPLE magazine have recognized Marriott International as one of the 2024 PEOPLE® Companies that Care.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Less global markets show RevPAR growth, but Olympics and concerts produce highlights

Hospitality Net

STR’s global "bubble chart" update for the four weeks ending 24 August 2024 shows 61% of markets with year-over-year growth in revenue per available room (RevPAR). That was a three-point decline in the proportion of global markets (64%) experiencing matched four-week RevPAR gains in last month’s update.

Market 274
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The BeginnerÕs Guide to Hotel Market Intelligence

Hotel News Resource

In an industry where the slightest misstep can lead to missed opportunities, understanding market intelligence is essential to strategic revenue management. So, what exactly is hotel market intelligence, and how can it transform your approach to hotel revenue management?

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Handwritten Collection Debuts in Bali

Hospitality Net

Handwritten Collection, a leading hotel brand part of the Accor group, is pleased to introduce a new property in Bali, Nusa Dua Beach Hotel & Spa - Handwritten Collection.

Branding 253
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Mexico’s Independence Day holiday period drives 11% spike in country’s hotel rates: SiteMinder

SiteMinder

Hotel rooms for Mexico’s Independence Day holiday period have been sold for 11% more than the country’s August and September average. This is according to new data from the world’s leading distribution and revenue platform, SiteMinder, which analysed hotel bookings between Thursday 12 September and Monday 16 September. The average daily rate (ADR) in Mexico for the holiday period has risen 11% to US$260.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Demystifying PMax for hotels: A balanced perspective on transparency and control

Hospitality Net

Confused about PMax for your hotel? You’re not alone. This article cuts through the noise, explaining how PMax works and what level of control you really have. We’ll also show you how to optimize PMax campaigns to attract new guests and boost your bottom line.

Hotels 246
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Accessible hotel rooms: Examples for properties on a budget

Little Hotelier

What is an accessible hotel room? An accessible hotel room is designed so that guests with disabilities can navigate and use the space comfortably. These rooms often include features like roll-in showers, grab bars, and wider doorways, making it easier for everyone to enjoy their stay. The aim is to ensure that all of your guests, regardless of their physical abilities, can have a safe and pleasant experience at your hotel.

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Developing a Social Media Plan for your Hotel

Hospitality Net

In the past article, we discussed who should be in charge of the social media for your hotel. Whether you are tasking your in-house team or outsourcing to an agency, resources must be determined to dedicate to social media. This includes resources of both time and money.

Hotels 246
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Google hotel reviews: Guide for small properties

Little Hotelier

What are Google hotel reviews? Google hotel reviews are guest reviews left on your Google Business Profile, which appears in Google search results and Google Maps. These reviews are often the first impression potential guests get of your hotel, making them incredibly influential. They can cover everything from the quality of your rooms to the friendliness of your staff, and they’re a key factor in attracting new guests – or at least not deterring them!

Hotels 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Tryp By Wyndham Southport Gold Coast Set To Open In October

Hospitality Net

TRYP by Wyndham Southport Gold Coast is poised for its grand opening this October, bringing a vibrant accommodation and hospitality offering to the Southport precinct as part of Azzura Investment Limited’s $3.8 billion Imperial Square development.

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The future of African hospitality: Investment, innovation and strategic partnerships

eHotelier

Africa's tourism sector is poised for an exciting ascent, and it has the potential to soar if it is propelled by visionary strategies and robust investments that harness the continent's unparalleled tourist allure.

Tourism 52
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Becoming a hospitality entrepreneur: Bridging cultures & opportunities

Hospitality Net

Raised in New Delhi into a family where few have had the chance to travel abroad, it was always a dream of Sarthak Sharma’s to explore and immerse himself overseas. Yet, like many at the crossroads of choosing a university course - he was torn between a safe, traditional engineering course at a local university or an international university that would offer him a progressive and future-proof career.

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Orion Span: Aurora Station space hotel updates

SiteMinder

What is Orion Span? Orion Span was an aerospace startup based in Silicon Valley, California, founded by Frank Bunger, a veteran technology executive and serial entrepreneur with extensive experience in building early-stage companies. The company initially gained attention with ambitious plans to create Aurora Space Station, which was touted as the world’s first luxury space hotel.

Tourism 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!