Mon.Jul 08, 2024

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Thailand to End Duty-Free on Arrival Shopping at 8 Major Airports

Skift Blog

Skift Take: No, this doesn’t mean that the Thai government wants you to stop shopping; they're just nudging travelers to splurge locally and boost the economy!

Shopping 332
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NAIDOC Week Exclusive: meet Lily Ahnfeldt-Lovatt, Adina-Vibe Darwin Waterfront

Hotel Management

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, TFE Hotels introduces Adina-Vibe Darwin Waterfront F&B Supervisor, Lily Ahnfeldt-Lovatt, in a HM exclusive. Jawoyn* woman, Lily Ahnfeldt-Lovatt was born and raised in the Top End and has an affinity for her country that shines through in spades when you speak to her.

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Boeing Pleads Guilty: 3 Takeaways From Its Deal With the DOJ

Skift Blog

Skift Take: The plea deal with the DOJ would mandate that Boeing pay more fines and install an independent monitor to oversee its quality control and production processes.

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Coury Hospitality Promotes Jennifer Burgess-Wright to SVP, Marketing & Digital Strategy

Lodging

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Market 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Airbnb Debuts Olympics Ad: ‘Why Stay in a Hotel on the Touristy Side of Paris?’

Skift Blog

Skift Take: Airbnb is among the travel industry leaders in taking advantage of the global events category. Its push in Paris highlights the importance it sees for this sector.

Events 300
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AHLA: 700 Hotel Jobs Were Added in June 2024

Lodging

WASHINGTON—U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics (BLS). That’s more than 196,000 fewer workers in the industry than in February 2020, just before the pandemic hit, which reflects the scarcity of available employees.

Hotels 264

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Harrison Group Acquires Holiday Inn & Suites Virginia Beach – North Beach

Lodging

OCEAN CITY, Maryland—The Harrison Group announced the acquisition of the Holiday Inn & Suites Virginia Beach – North Beach, an oceanfront resort located on the Virginia Beach Boardwalk. This strategic acquisition marks an expansion for the Harrison Group, growing its offerings for families, business travelers, and conference attendees. Situated along the Atlantic Ocean shoreline, the Holiday Inn & Suites Virginia Beach – North Beach has 238 guestrooms and suites.

Resorts 264
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Boeing to Plead Guilty to Criminal Fraud Charge in 737 Max Probe

Skift Blog

Skift Take: If the plea deal is accepted by the judge, it would make The Boeing Company a convicted felon. This in itself could have serious consequences for the firm.

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BWHSM Hotels Redefines Extended Stay With @HOME by Best Western

Lodging

With the growth of the extended stay segment into 2024, the industry is quickly responding to consumer demand. BWH Hotels introduced its @HOME by Best Western brand in 2022 and has built a robust pipeline of more than 40 new-build hotels. Options Not Mandates @HOME by Best Western was designed with a key principle—options, not mandates. “We know that extended stay is an important market segment and there is tremendous demand for more options in […] The post BWH<sup>SM</sup>

Pipeline 263
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Rajasthan Focuses on Weddings, Conferences to Boost Tourism – India Report

Skift Blog

Skift Take: Rajasthan, a premier wedding destination in India, has much to offer including wildlife, museums, temples, and lakes. While the state is seeking to promote its various offerings, it does not want to lose out on the significant revenue from weddings and business meetings.

Tourism 295
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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From Mexico to Tanzania: emerging global wellness trends

Hospitality Net

The global wellness industry has been going through a profound transformation over the last few years, driven by a renewed focus on holistic health and wellbeing.

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‘Tourists Go Home’: Barcelona’s Protests Against Overtourism

Skift Blog

Skift Take: Barcelona, one of the world's most popular destinations, just got a rude awakening about how it manages tourism.

Tourism 332
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Inside The Luxury Hotel Yacht Race With Marriott Luxury President And Ritz-Carlton Yachts CEO

Hospitality Net

The ‘hotel yacht’ is one of the most competitive and exciting new areas of luxury travel. The Ritz-Carlton was the first to market with the launch of The Ritz-Carlton Yacht Collection’s first yacht Evrima in 2022, with other leading luxury hospitality brands including Four Seasons and Aman quickly announcing plans to follow suit. Now, Ritz-Carlton is gearing up for the inaugural voyage of its second yacht Ilma in September 2024, a move that it hopes will further solidify its place as the leader

Hotels 246
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How a Hackathon led to Sabre’s First Generative AI Product for Hotels

Skift Blog

Skift Take: Generative AI is still young, but some travel companies are encouraging workers to experiment as they determine how the tech will be used in the future.

Travel 273
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Bikini Island & Mountain Hotel Es Trenc: A New Creative Escape on Mallorca’s Southern Coast

Hospitality Net

Sun, sea, and plenty of space to relax and let creative energies flow. Opening this month, the new Bikini Island & Mountain Hotel Es Trenc will unfold across three uniquely renovated buildings nestled amongst lushly landscaped gardens with unending Mediterranean views. When exploring the property, guests will discover everything from contemporary dining experiences to a hidden boules court and the Gin Sul sunset bar to an artist lounge with a professional recording studio.

Dining 246
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Southwest Adds IndiGo Co-Founder to Board in Latest Line of Defense Against Elliott

Skift Blog

Skift Take: Gangwal’s appointment comes after activist investor Elliott criticized the airline’s board for not having enough directors with external airline experience.

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Rotana expands Egyptian footprint with opening of Palma Bay Rotana Resort on North Coast

Hospitality Net

Rotana, one of the leading hotel management companies in the region with 77 operational properties in the Middle East, Africa, Eastern Europe, and Türkiye (MENAT), announces the opening of Palma Bay Rotana Resort, in New Alamein, Egypt. Joining Grand Rotana Resort & Spa in Sharm El Sheikh, the property will bring Rotana’s total footprint in the country to 702 keys.

Resorts 189
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Elliott Calls Southwest’s Board ‘Profoundly Out of Touch’ as Activist Campaign Heats Up

Skift Blog

Skift Take: The hedge fund claims it now has multiple allies that support a leadership overhaul at Southwest.

Business 281
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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WTTC and U.S.-Mexico Foundation Sign MOU to Enhance Cooperation in North America’s Travel & Tourism Sector

Hospitality Net

In a significant milestone, the World Travel & Tourism Council (WTTC) and the U.S.-Mexico Foundation (USMF) have announced the signing of a Memorandum of Understanding (MOU) to enhance cooperation in North America’s tourism sector.

Tourism 203
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Qatar Airways Focuses on Stop-Over Programs to Help Boost Nation’s Tourism

Skift Blog

Skift Take: Fancy 48 hours in Doha? Qatar Airways thinks you will.

Tourism 293
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HITEC Rewind: Terence Ronson on His Induction into the Hospitality Technology Hall of Fame

Hospitality Net

In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Maria Ronson sat down with Terence Ronson, one of the two inductees into the prestigious Hospitality Technology Hall of Fame. This interview is part of our HITEC 2024 series, where we have engaged with a diverse array of speakers, exhibitors, and visitors to provide in-depth insights into the industry’s latest trends and innovations.

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CoStar: U.S. Hotel Industry Reports Higher Performance From the Previous Week

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week and positive comparisons year over year, according to CoStar’s latest data through June 29, 2024. U.S. Hotel PerformanceJune 23-29, 2024 Percentage change from comparable week in 2023:Occupancy: 71.9 percent (up 3.2 percent)ADR: $162.81 (up 3.6 percent)RevPAR: $117.13 (up 6.9 [ercent) Among the Top 25 Markets, Minneapolis saw the highest year-over-year increases in each of the three key performanc

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Introducing the Next Big Thing in Hotel Marketing: Social Media Amplified

Hospitality Net

Lodging Interactive introduces Social Media Amplified, the next evolution in hospitality social media marketing. The innovative service, offered by Lodging Interactive’s Commingle division, elevates hotel social media marketing by incorporating conversion-optimized and socially connected promotional landing pages. Social Media Amplified seamlessly integrates with hotel social media channels, providing an effortless way to connect with potential guests on a deeper level.

Market 173
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TownePlace Suites by Marriott Coeur d’Alene Opens

Lodging

COEUR D’ALENE, Idaho—Western States Lodging and Management (WSLM) announced the opening of TownePlace Suites by Marriott Coeur d’Alene. Located near the Spokane River and near Lake Coeur d’Alene in north Idaho, this new extended-stay hotel offers an experience and amenities tailored for both business and leisure travelers. WSLM manages the property under ownership with Garn Development.

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Radisson Hotel Group debuts in the heart of Tunisia’s capital city, Tunis

Hospitality Net

Radisson Hotel Group is proud to announce its debut in Tunis with the opening of Radisson Hotel Tunis City Center. Nestled in the heart of Tunisia’s bustling capital city, Radisson Hotel Tunis City Center offers easy access to some of the city’s top attractions such as Al-Zaytuna Mosque, the city’s oldest mosque covering 5,000 square meters with nine entrances, and the ancient site of Carthage, a UNESCO World Heritage Site, and once a thriving trading empire.

Hotels 173
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IHG extends rugby investment to Wallaroos

Hotel Management

IHG Hotels and Resorts has increased its investment in Australian Rugby for the 2024 and 2025 seasons with the group signing on as a Major Partner of both the Wallabies and Wallaroos. A long-time partner with Rugby Australia for over 22 years, the move sees IHG extend its active support for women’s sport. “IHG Hotels and Resorts is exceptionally proud to now be a Major Partner of both the Wallaroos and Wallabies, building on our partnership with Australian Rugby that has spanned more than 20 yea

Resorts 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Are traditional competitive sets of your hotel obsolete?

Hospitality Net

An interesting question raised by my industry friend Fabian Bartnick!Some in the industry believe that the era of the traditional comp sets are no longer relevant because of the rising hyper competition.

Hotels 189
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The best 7-star hotels in the world

Hotel Designs

Hotel Designs The best 7-star hotels in the world The best 7-star hotels in the world Delve into the world’s most luxurious hotels where we explore the stunning interior design of 7-star hotels… The world of 7-star hotels transcends mere accommodation; it’s an immersive experience meticulously crafted to captivate every sense. While impeccable service and world-class amenities are a given, it’s the interior design that truly elevates these spaces into the real of the extr

Hotels 111
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Fairmont Residences Solara Tower Dubai to debute Q3 2027

Hospitality Net

Fairmont Hotels & Resorts, a world-renowned luxury hotel brand within the Accor group, has partnered with SOL Properties, a leading developer in the UAE, to launch a standout private residence development, Fairmont Residences Solara Tower Dubai. Redefining luxury real estate in Downtown Dubai, the project is currently underway and is scheduled for completion by Q3 of 2027.

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Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Business 111
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.