Tue.Jun 04, 2024

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Marriott’s Not Selling Just Rooms Anymore – Inside Its Bet on AI

Skift Blog

Skift Take: Marriott is looking to tap AI to reinvent itself as a travel retailer, letting customers create bespoke experiences much the way they do today when booking an airline ticket.

Retail 321
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Chatham Lodging Trust Acquires Home2 Suites by Hilton Phoenix Downtown

Lodging

WEST PALM BEACH, Florida—Chatham Lodging Trust announced that the company has acquired the recently opened, 148-room Home2 Suites by Hilton Phoenix Downtown for $43.3 million or approximately $293,000 per room. The institutional quality, six-story hotel sits in downtown Phoenix and includes the Fuller Paint Company Building that houses the hotel’s public spaces, including a food and beverage outlet.

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What It Means To Add Expedia’s Travel Assistant Romie to Your Group Chat

Skift Blog

Skift Take: You can invite generative AI assistant Romie to join your travel-planning group chat. It’s too early to tell if it will be a welcome guest.

Travel 334
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Hybrid hotel brand Drifter unveils its first location in Christchurch

Hotel Management

Leisure Accommodation Collective (LA Co) has opened the doors of its first Drifter property – a hybrid hotel offering with a mix of private and shared suites, communal spaces, and a program of free events. The 95-room Drifter Christchurch, located in a heritage building at 96 Litchfield St on the southern side of the city’s CBD, welcomed its first guests over the weekend.

Branding 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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About to Miss a Connecting Flight? United Thinks AI Can Help You Make It in Time

Skift Blog

Skift Take: When airlines face an issue, they don't just need to deal with passengers. They also need to worry about the crew and where the planes go next. United is hoping AI can help.

Business 301
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Aimbridge Hospitality Names William Davenport Chief Financial Officer

Lodging

PLANO, Texas—Aimbridge Hospitality announced William Davenport as its new chief financial officer, effective July 8. Davenport will sit on the organization’s executive leadership team and report directly to Craig S. Smith, CEO. As chief financial officer, Davenport will oversee the financial management of the company and have direct responsibility for accounting, financial planning and analysis, compliance, tax, treasury, and procurement.

More Trending

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NYU Conference Panelists Discuss Why and How to Go Green

Lodging

Among the many topical sessions at the 46th Annual NYU International Hospitality Industry Investment Conference was “Return on Sustainability: What Is the Value of Integrating ESG Into Investment Strategies?” Panelists Anne Becker-Olins, global head of design & technical services luxury, Accor; Benedetta Cassinelli, CEO, Considerate Group; and Paul Stanley, director, Corporate & Investment Banking ESG Solutions, Wells Fargo, raised several useful considerations for owners looking to inve

Services 264
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All-new Four Seasons Resort in Cabo San Lucas is now open

Hospitality Net

Just 30 minutes from Los Cabos International Airport (SJD) and 15 minutes from Cabo San Lucas private airport (CSL), the new Resort is envisioned as a modern expression of the traditional hacienda - vast historic estates of Mexico and beyond - and designed to feel as welcoming as a friend’s home. Architect Robert Glazier and designers Meyer Davis and EDG seamlessly blend traditional Mexican influences with the comforts of contemporary luxury to create a vibrant, Riviera-style village with 96 gue

Resorts 264
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Hyatt Pipeline Grows 85 Percent Since 2017, Reaches 129,000 Rooms

Lodging

CHICAGO—Hyatt Hotels Corporation reported its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017. “Hyatt’s ability to lead the industry in net rooms growth for seven years is a result of our unique approach to development,” said Mark Hoplamazian, president and CEO, Hyatt. &

Pipeline 264
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Minor Hotels Introduces NH Collection in Sri Lanka

Hospitality Net

NH Collection Colombo Hotel opened its doors on June 1st in the heart of the city, steps away from Liberty Arcade and the Indian Ocean, and within a 10-minute drive of the National Museum, Independence Square and Pettah Market. Sri Lanka’s main airport, Bandaranaike International Airport (CMB), is a 45-minute drive from the property. The five-star hotel boasts 219 rooms and suites, ranging from 33 to 254 sqm, and includes the city’s largest Presidential Suite.

Hotels 276
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Four Ways Kayak Is Using AI

Skift Blog

Kayak chief scientist Matthias Keller discussed some ways the metasearch engine is using AI during the the Skift Data+Summit in New York City.

Travel 292
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IHG Hotels & Resorts adds almost 1,000 rooms to Portuguese pipeline

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of nine hotels across Portugal, adding 976 rooms to the country’s growing and strong pipeline, as it continues to benefit from rapid growth. The signings cover three IHG brand collections including luxury and lifestyle, with the announcement of Kimpton Lisbon, Hotel Indigo Albufeira and Hotel Indigo Faro - and its Essentials Collection which comprises six signings across the Holiday Inn and Holiday Inn

Pipeline 263
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Hotel Tech Is Not Prepared For the Future: What Comes Next

Skift Blog

Skift Take: "It is impossible to rip out and replace everything we've got, because we are an industry where we have fragmentation," one investor told us.

Hotels 247
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Summer Travel Awaits: Hilton Officially Rolls Out AutoCamp Properties for Booking

Hospitality Net

The summer travel season is beginning to heat up, and so is Hilton’s exclusive partnership with premier outdoor hospitality company AutoCamp. As the days get longer, Hilton guests can now experience a stay that blends the spirit of an iconic outdoor adventure with the hospitality and design-forward thinking of a boutique hotel.

Travel 246
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Travelers Aren’t Using Trip-Planning Apps – What Gives?

Skift Blog

Skift Take: Hotel guests are still asking the concierge for ideas on what to do - but hotels can be more than a place to sleep.

Travel 271
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Hard Rock International Announces REVERB by Hard Rock® Scottsdale Development To Open in 2026

Hospitality Net

Today, Hard Rock International announced development plans for REVERB by Hard Rock Scottsdale, a music-themed hospitality experience featuring entertainment and outdoor spaces, 195 hotel rooms, an outdoor pool, a rooftop bar and more. The $60 million project in partnership with ERES Capital is expected to open in late spring / early summer 2026, anchoring The Sydney, a mixed-use entertainment-focused development in the heart of Scottsdale’s 101 Entertainment Corridor.

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Gulf Countries Seek to Teach Students ‘Hospitality’ in Classes

Skift Blog

Skift Take: Countries like Saudi and Oman are considering the move as they dash to fill new hotels with worthy talent.

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Hyatt’s Growth Momentum Continues with Record Global Pipeline of 129,000 Rooms

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) highlighted today that its pipeline has grown by nearly 85 percent since 2017, reaching a record 129,000 rooms. This significant growth highlights the strong preference of hotel owners and the strength of the Hyatt brand. Hyatt’s commitment to creating the preferred portfolio for high-end guests has resulted in doubling luxury rooms, tripling resort rooms, and quintupling lifestyle rooms since 2017.

Pipeline 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Wyndham’s Global Growth, Spirit Air’s Departing CFO and Accor’s India Move

Skift Blog

Skift Take: Today's podcast looks at Wyndham's global ambitions, Spirit Air's departing CFO, and Accor's expansion across India.

Hotels 249
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Pendry Hotels & Resorts Announces Pendry Mexico City and Pendry Residences Mexico City

Hospitality Net

Joint Venture Between Grupo TGT, Grupo MRP and Central de Arquitectura to Bring Pendry to the Heart of One of Mexico City’s Most Desirable Neighborhoods in 2026.

Resorts 246
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Oyo Launches Premium Vacation Rental Homes in UK

Skift Blog

Skift Take: While Oyo's global expansion plans had been on pause mode during Covid, the hospitality company now seems to be diversifying its geographic footprint.

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Cardo Brussels, Autograph Collection: A new lifestyle hospitality concept in the heart of Europe

Hospitality Net

Cardo’s second venture offers contemporary design, vibrant gathering spaces and mesmerizing wellness facilities. At the same time, it pays homage to ’Belgitude’, the rich and often whimsical cultural heritage of Brussels. Here, guests do not need to choose between business and pleasure; they can have it all.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Riyadh Air Will Collaborate With Singapore Airlines to Punch Into Asia Market Early

Skift Blog

Skift Take: Riyadh Air and Singapore Airlines' new collaboration is likely one of many to come.

Marketing 241
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CapitaLand Ascott Trust fully acquires student accommodation property Standard at Columbia to boost income resilience

Hospitality Net

CapitaLand Ascott Trust (CLAS) has acquired the remaining 10% stake in Standard at Columbia, a freehold student accommodation property in South Carolina, United States of America (USA). The earnings before interest, taxes, depreciation and amortisation (EBITDA) yield on total development cost is expected to be approximately 7%. This is higher than the 6.2% EBITDA yield that was projected in 2021 on the basis that the property has achieved stable performance.

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Emirates President Sir Tim Clark Talks Boeing, Politics, and Indian Protectionism 

Skift Blog

Skift Take: As president of the world’s largest international airline, Sir Tim’s comments on a series of hot topics carry extra relevance and cut through.

Business 200
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HSMAI Global Launches Certified Hotel Sales Leader (CHSL) Certification

Hospitality Net

The Hospitality Sales and Marketing Association International (HSMAI) Global is proud to announce the launch of its Certified Hotel Sales Leader (CHSL) certification. This new program is designed to recognize the expertise of hotel sales leaders, emphasizing the most up-to-date sales and commercial principles, practices, and strategies.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Marriott to Convert Three U.S. Properties to Branded Hotels

Lodging

Marriott International, Inc. announced plans to convert three luxury properties in the United States to brands within the Marriott Bonvoy portfolio. The Resort at Pelican Hill, Turtle Bay Resort, and a Midtown hotel in New York City are all expected to join Marriott Bonvoy’s luxury brands this summer. “In the last few weeks, we finalized deals for conversions of three incredible properties, adding over 1,000 rooms to our system and continuing to underscore our commitment […] The post Marri

Branding 147
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Hilton Set to Double Lifestyle Portfolio To 700 Hotels Within Next Four Years

Hospitality Net

With nearly 350 existing lifestyle hotels and another 350 expected to join the portfolio by 2028, Hilton (NYSE: HLT) is set to double its presence in the fast-growing lifestyle category in the next four years. The recent addition of Graduate Hotels and NoMad to Hilton’s portfolio, coupled with increasing guest and owner demand, has positioned the company to further accelerate lifestyle category growth.

Hotels 245
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Raines Adds 16 Properties in Joint Venture With Atlantic Hotels Group

Lodging

FLORENCE, South Carolina—Raines entered a joint venture with Atlantic Hotels Group that adds 16 properties to Raines’ management portfolio and expands the company’s operations into the Texas market. This deal was spearheaded by Kerry Ranson, partner and president of operations at Raines, and Perry Molubhoy, CEO of Atlantic Hotels Group, who have a personal and professional relationship that spans nearly two decades.

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Shiji Distribution Solutions sees remarkable growth, announces key promotions

Hospitality Net

Shiji Distribution Solutions achieved its best year in 2023, doubling booking production from 2019 despite air travel capacity remaining below pre-pandemic levels. Over the past year, the company has expanded its global business footprint considerably, signing new partnerships in Japan, Korea, Taiwan, Indonesia, Europe and the US, while launching a next-generation channel manager for customers in China, the Book & Pay online marketplace, a new Digital Assets Library within IcePortal, and a Switc

B2B 245
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.