Mon.Sep 16, 2024

article thumbnail

Redefining Hotel Search for Travel’s Experiential Era

Skift Blog

Skift Take: The newest generation of AI technology is unshackling the hospitality industry from traditional search and booking. Anna Jaffe, CEO at Mobi.ai, unpacks her predictions for search's future and how hotels can better understand travelers’ needs through natural language interfaces and innovative search capabilities.

Hotels 297
article thumbnail

Viewing Options for Skift Global Forum

Skift Blog

Skift Take: The highly anticipated Skift Global Forum is back in New York City this week, kicking off on Tuesday evening.

285
285
article thumbnail

The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior

Skift Blog

Skift Take: Hotels have become too servile, letting badly behaved guests ruin carefully crafted experiences. They need to take notes from the Hôtel du Cap, where standards and behavior are gently enforced for the benefit of all.

Hotels 281