Mon.Sep 16, 2024

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Redefining Hotel Search for Travel’s Experiential Era

Skift Blog

Skift Take: The newest generation of AI technology is unshackling the hospitality industry from traditional search and booking. Anna Jaffe, CEO at Mobi.ai, unpacks her predictions for search's future and how hotels can better understand travelers’ needs through natural language interfaces and innovative search capabilities.

Hotels 304
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Hotels in Europe balance digital platforms and direct bookings for success

Hospitality Net

In many sectors, the digital transformation has sparked concerns about market concentration, favoring larger players over smaller businesses. Yet, the European hotel industry defies this trend, as evidenced by the latest findings from Hotrec, the umbrella association of hotels and hospitality providers.

Hotels 288
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Viewing Options for Skift Global Forum

Skift Blog

Skift Take: The highly anticipated Skift Global Forum is back in New York City this week, kicking off on Tuesday evening.

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Sonesta Signs Deal to Open Five Hotels in the Dominican Republic

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the execution of a deal to open five Sonesta ES Suites hotels in the Dominican Republic. The first property, Sonesta ES Suites ELEMENTS Jarabacoa, is scheduled to open in the first trimester of 2026 with the remaining four hotels to be completed within seven years. Sonesta ES Suites ELEMENTS Jarabacoa, an upscale, extended-stay hotel, will be located in the La Vega province.

Hotels 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior

Skift Blog

Skift Take: Hotels have become too servile, letting badly behaved guests ruin carefully crafted experiences. They need to take notes from the Hôtel du Cap, where standards and behavior are gently enforced for the benefit of all.

Hotels 290
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AAA Reports Top Travel Destinations for Fall

Lodging

According to AAA booking data, the two travel categories seeing increased demand compared to last year are flights and cruises. Domestic flight bookings are up 1 percent and international flight bookings are up 3 percent. Travelers are paying about the same as they did last fall. The average domestic roundtrip ticket is $660, and the average international roundtrip ticket is $1,315.

Travel 264

More Trending

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Creating an Oasis in the City at the Andaz Mexico City Condesa

Hospitality Net

Come springtime, Mexico City (CDMX) is set ablaze in enchanting swathes of lavender and mauve as the Jacaranda trees enter bloom, littering the parks and grand avenues with flowers and pleasant aromas to contrast the sprawling metropolis all around. Not yet drowning in heat and with cool evenings, April is the perfect time of year to visit the city which itself is entering a hospitality renaissance with tourists discovering this cultural and gastronomic capital while corporate travelers continue

Business 264
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Thayer Ventures and Derive Ventures Form New Travel Tech Investment Platform

Skift Blog

Skift Take: Thayer, the best-known VC firm that invests in travel startups, is essentially merging with a newer fund called Derive. The deal is being pitched as a way to "drive innovation in travel tech," which is VC-speak for "we want to make money off the next big thing in travel apps.

Travel 279
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Percipia Collaborates with Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+

Hospitality Net

Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of VIVA+, an all-in-one hospitality solution built on Alexa Smart Properties (ASP) for Hospitality that is available now to all new and current Percipia clients.

Casinos 264
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How Partnerships Power the Travel Economy

Skift Blog

Skift Take: As travel rebounds, it's time to reassess what consumers, businesses, and governments need to keep the industry growing sustainably. The ecosystem’s health depends on partnerships that extend across the value chain.

Travel 278
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Ritz-carlton debuts in Morocco with the opening of the Ritz-Carlton Rabat, Dar Es Salam Bringing a new era of Luxury and Timeless Elegance to the Moroccan Capital

Hospitality Net

The Ritz-Carlton today announced the opening of The Ritz-Carlton Rabat, Dar Es Salam, debuting a palatial oasis of contemporary majesty in Morocco. Nestled within 440 hectares of forest and lush gardens, just steps away from the Royal Golf Dar Es Salam, this opulent palace promises an unparalleled experience in the heart of Morocco’s capital.

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Which Generation Is Spending Most on Travel? – India Report

Skift Blog

Skift Take: Younger generations form the biggest traveler base in India, and are key to the country's growth as a source market. Millennials' willingness to spend more on travel is a positive sign for their tourism economies of their destinations.

Travel 261
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Hotel Taschenbergpalais Kempinski Dresden Completes Renovation

Hospitality Net

Around six months after the ceremonial reopening of the Hotel Taschenbergpalais Kempinski Dresden (Germany) on 15 February 2024, the renovation work is now complete. The legacy of Augustus the Strong and Countess Cosel shines through and through in sublime splendour in its 180 rooms and 31 suites. As soon as you enter the hotel, you will notice the sophisticated lighting concept in the lobby, with an installation modelled on the course of the River Elbe.

Hotels 246
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McKibbon Hospitality Opens Moxy Asheville, North Carolina

Lodging

ASHEVILLE, North Carolina—Moxy Asheville officially opened, celebrating with a ribbon-cutting ceremony and remarks from project partners and local dignitaries. Located on Biltmore Avenue, Moxy Asheville is six stories tall with 115 guestrooms. Guests are greeted with a cocktail, mocktail, or coffee along with their room key upon check-in at Bar Moxy.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Sofitel Al Hamra Beach Resort - Sofitel opens its new seaside Resort in the United Arab Emirates

Hospitality Net

In the United Arab Emirates, a warm welcome means a contagious smile and a generous spirit. The new Sofitel Al Hamra Beach Resort, the brand’s sixth hotel in the Emirates, invites visitors to experience the rich cultural heritage in this northern emirate. Only 55-minutes from the Dubai International Airport, set in the historic and glowing glamorous destination of Ras Al Khaimah, the Resort is nestled between the seaside and the majestic Hajar mountains.

Resorts 246
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Kimpton Rockerfeller Center Development Underway, Opening Planned for 2025

Lodging

Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announced plans for a new boutique luxury hotel in New York City. Marking the brand’s third hotel in the market, Kimpton Rockefeller Center will serve as a gateway to New York. Developed in partnership with Extell Development Company, the hotel is set to open in late 2025.

Resorts 147
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Renaissance Orlando Resort and Spa opens in Disney Springs® Resort area in Lake Buena Vista, Florida

Hospitality Net

Located in the Disney Springs® Resort Area in Lake Buena Vista, Florida, Renaissance Orlando Resort and Spa is now open for accommodations, meetings and events, spa, and dining experiences. Renaissance Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, is known for connecting travelers to the spirit of the neighborhood through unexpected discoveries.

Resorts 246
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Is your hotel ghosting guests? Tips for memorable bookings

eHotelier

If your booking process feels slow, unclear, or unresponsive, you might be ghosting your guests without even realizing it.

Hotels 120
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sonesta Executes Deal for Five Sonesta ES Suites in Dominican Republic

Hospitality Net

Sonesta International Hotels Corporation (Sonesta) today announced the execution of a deal to open five Sonesta ES Suites hotels in the Dominican Republic. The first property, Sonesta ES Suites ELEMENTS Jarabacoa, is scheduled to open in the first trimester of 2026 with the remaining four hotels to be completed within seven years.

Hotels 246
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Peachtree receives approval for EB-5-funded TownePlace Suites

Hotel Business

Peachtree Group has received its I-956F approval from U.S. Citizenship and Immigration Services (USCIS), the government agency that oversees the EB-5 Immigrant Investor Program , for the firm’s currently under-construction TownePlace Suites Palmdale in Palmdale, CA. The I-956F approval marks a crucial step in Peachtree’s ongoing efforts to facilitate investment opportunities through the EB-5 program, which is designed to promote economic growth and job creation in the U.S.

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Nordic Capitals Maintain Moderate Hotel Revenue Growth in 2024

Hospitality Net

Hotel revenues in Oslo, Stockholm, Helsinki, and Copenhagen continue to show significant growth in 2024, though at a more moderate pace compared to last year. This slowdown was expected following the unprecedented post-pandemic surge in 2023, where hotel revenues increased by up to 36% annually. Despite concerns about a potential rebound effect, these cities have maintained a positive trend in the first half of this year.

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Staycity Group opens the doors to its latest Wilde

Hotel Designs

Hotel Designs Staycity Group opens the doors to its latest Wilde Staycity Group opens the doors to its latest Wilde Wilde, Dublin-based Staycity Group’s premium brand, has opened Wilde London Liverpool Street the first property to feature its redesigned logo and branding and with a fresh look to its ground floor interiors… The 106-apartment Wilde London Liverpool Street , in London’s former historic Petticoat Lane, features a structured ground floor with lobby, bar and communal space where

Shopping 104
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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mk | hotels cuts human-assisted calls by 50% and saves 70 hours with AI

Hospitality Net

mk | hotels, part of the Lindner family in Germany, operates 13 unique properties, each reflecting the vibrant spirit of its surrounding city.

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Spark by Hilton debuts in Canada

Hotel Business

Hilton and JM Hospitality Inc. have opened Spark by Hilton Toronto Markham, marking the brand’s entry into the Canadian market. Located about 17 miles north of Toronto, the property joins eight other Spark hotels in various stages of development across Canada. Spark opened its first hotel in Mystic, CT, in September 2023 , just nine months after the brand was first announced.

Pipeline 103
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Novotel and ALL Unveil the Ultimate Football Experience: A Permanent Hotel Room in Paris Saint-Germain’s Parc des Princes

Hospitality Net

In a groundbreaking collaboration, Novotel Hotels and ALL, Accor’s booking platform and loyalty programme are proud to announce the opening of. "La Suite Novotel by ALL.com" - an exclusive permanent hotel room within the legendary Parc des Princes stadium, home of the Paris Saint-Germain (PSG) football club, one of the biggest in the world.

Hotels 243
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Product watch: Schlüter-LIPROTEC shines a light on interior design

Hotel Designs

Hotel Designs Product watch: Schlüter-LIPROTEC shines a light on interior design Product watch: Schlüter-LIPROTEC shines a light on interior design Schlüter-Systems has strengthened its portfolio of lighting systems for the UK domestic market through the availability of advanced control and luminaire technology which enhances performance whilst also offering almost unlimited creative choice… Encompassing the latest LED technology, Schlüter-LIPROTEC creates restful lighting for relaxing sp

Services 103
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Expedia Teams Up with Creators, Celebs and Key Partners to Launch Travel Shops, Bringing Shoppable Storefronts to the Travel Industry

Hospitality Net

Expedia Group is meeting travelers where they are: on social media. Today, Expedia announced 100+ new Travel Shops curated by social media creators, tastemakers and brands. Travel Shops are first-of-its-kind shoppable storefronts for creators to share and save their travel recommendations on the Expedia app. The headliner shops launching today are part of an exclusive, invite-only wave of Travel Shops ahead of its wider all-access launch next year.

Shopping 243
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From Static to Cinematic: Animate Yourself with AI Video Tools

Hotel Marketer

Imagine seeing a moving, speaking version of your digital self exploring distant galaxies, dancing on a tropical beach, or delivering Continue Reading

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Extended Stay America Launches STAY Counted Program to Encourage Voter Registration

Hospitality Net

Extended Stay America, the leading mid-priced extended-stay hotel company, is proud to announce the launch of its STAY Counted program, designed to make voter registration more accessible and encourage participation in the upcoming presidential election. First introduced in 2020, STAY Counted has been refreshed for the November 2024 election to continue to empower communities to exercise their right to vote.

Hotels 242
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Debunking common myths about AI: why human hotel staff are still irreplaceable

eHotelier

As technology evolves, Artificial Intelligence (AI) has become a valuable tool across industries, especially in hospitality. However, with this rapid advancement, misconceptions about AI's role in replacing human workers have also surfaced.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.