Skift Blog
MAY 29, 2024
Skift Take: American Airlines tried to drag an entrenched industry toward the airline's vision of a more productive distribution future. But the financial hit stung.
Lodging
MAY 29, 2024
The scarcity of employees has long been the primary labor concern for U.S. hoteliers, even before the onset of the COVID-19 pandemic. Historically, jobs in the lodging industry have had a negative perception as being too physically demanding, requiring excessively long hours, and requiring work on weekends and holidays. The shortage of personnel was exaggerated during 2021 and 2022 as many of the employees that were laid off during the pandemic in 2020 opted not […] The post New Labor Chal
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Skift Blog
MAY 29, 2024
Skift Take: Robert Isom had warm words for Vasu Raja, the airline’s outgoing chief commercial officer, but hinted that it was time for him to go.
Hospitality Net
MAY 29, 2024
As summer festival season heats up, IHG Hotels & Resorts is launching "The Festival Closet by IHG x Pickle*" a collaboration with Pickle, the premier peer-to-peer fashion rental marketplace. The new partnership allows guests to rent the most in-demand festival fashion for free, tapping into the trend of travelers choosing to experiment with bolder and more adventurous styles while on the go.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
MAY 29, 2024
Skift Take: We are one week out from the inaugural Skift Data + AI Summit (June 4) and the popular Skift Short-Term Rental Summit (June 5) happening back-to-back. Here is what to expect.
Lodging
MAY 29, 2024
The term “gig tripping” is typically used to describe travel planned specifically by fans bent on catching their favorite artists at out-of-town locations. However, beyond a welcome but brief spike in room rates, what might be more broadly termed event-driven travel has the potential to bring in guests who couple the main event with extra days spent exploring the host city and enjoying the services of hotels that can enhance the experience.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hospitality Net
MAY 29, 2024
A new global study by Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, reveals that more than eight out of 10 (86%) of senior business leaders have already deployed artificial intelligence (AI) to enhance existing revenue streams or create new ones. The ‘TCS AI for Business Global Study’, a comprehensive report on the state of AI adoption and its impact on businesses, also finds that 69% of businesses are more focused on using AI to spur innova
Skift Blog
MAY 29, 2024
Skift Take: Viking, the only pure-play luxury cruise line, has reported its first quarterly earnings since it went public. The company is targeting a English-speakers over the age of 55, a demographic with most of the wealth and a broad eagerness to travel.
Hospitality Net
MAY 29, 2024
Gale Miami Hotel & Residences is thrilled to announce the grand opening of the brand’s latest addition, bringing more vibrancy to Downtown Miami’s hotel scene. Strong demand from worldwide travelers has led to steady growth and transformation in South Florida’s hospitality sector. This is further illustrated with the opening of Gale Miami Hotel & Residences.
Skift Blog
MAY 29, 2024
Skift Take: From 'Wed in India' and hosting the G20 Summit to high-end convention centers, India has been upping its efforts to attract international tourists. But what are these travelers looking for? We reached out to luxury boutique hotels to find out.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Net
MAY 29, 2024
Artificial intelligence (AI) is more than just a buzzword; it’s a transformative tool that can revolutionize the hospitality industry. Its practical use can empower hotels to anticipate guest preferences, tailor services accordingly, and deliver them through the right channels. This not only enhances the guest experience but also opens doors to increased profitability.
Skift Blog
MAY 29, 2024
Skift Take: As business travel approaches pre-pandemic levels, Southwest Business is streamlining corporate air travel management. By enhancing booking systems, introducing a self-service portal, and maintaining dedicated support, Southwest aims to ensure flexibility and efficiency for travel managers and travelers alike.
Hospitality Net
MAY 29, 2024
Radisson Academy, Radisson Hotel Group’s leading Learning and Development hub, marks its fifth anniversary as it continues to innovate and strives to be the best ‘Academy’ to upskill talent joining the industry. Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.
Skift Blog
MAY 29, 2024
Skift Take: On this week's podcast, our India-based editors look at IndiGo's new business class offering and discuss the latest on Oyo's IPO plans.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hospitality Net
MAY 29, 2024
Produced jointly by STR and Cushman & Wakefield, the Hotel Sector Barometer confirms the upsurge in tourism and hotel activity in Spain, with outstanding results across all indicators showing growth over the figures for the first quarter of 2023. Spain’s hotels achieved occupancy of 68.5% between January and March (+4.9% compared to the same quarter in 2023), with average daily rates (ADR) standing at €134.60 (+11.7%) and revenue per available room (RevPAR) of €92.10 (+17.1%).
Skift Blog
MAY 29, 2024
Skift Take: Qatar's tourism numbers are growing, but so is the country's reliance on events and conferences.
Hospitality Net
MAY 29, 2024
Hotel Byblos, the luxury Palace hotel nest-led in the heart of Saint Tropez, is delighted to reveal its collaboration with Paris-based interior designer Laura Gonzalez for the renovation of four exclusive suites.
Lodging
MAY 29, 2024
NEW SHOREHAM, Rhode Island—Upon reopening for the summer season, Lark Hotels’ oceanfront Rhode Island hotel, Block Island Beach House, announced its expansion with three new offerings for the 2024 season: nine private accommodations at its newly renovated building, four new suites in Gables Guest House, and a new onsite breakfast and brunch destination, Coffee & Cocktails.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hospitality Net
MAY 29, 2024
The Women’s Innovation Council, a working group of industry leaders and experts throughout the hospitality industry, is seeking feedback from hoteliers and hospitality technologists to improve future meetings and initiatives set by its members.
Lodging
MAY 29, 2024
PROVIDENCE, Rhode Island—TPG Hotels & Resorts announced it has been selected to manage two upscale independent properties in Washington, D.C. The Glover Park Hotel and The Graham Hotel, both located in the Georgetown neighborhood, will be managed within the INTERA Collection by TPG Hotel and Resorts. “These exceptional assets are set to redefine upscale hospitality by offering unparalleled experiences that embody the history and uniqueness of their surroundings,” said Ben Perelmu
Hospitality Net
MAY 29, 2024
The term "sustainability" has continued to evolve and is a crucial factor in the hospitality experience. Starting, of course, with the guest, who’s environmental concerns are typically part of all of their buying decisions; this is a massive growing segment of opportunity for environmentally conscious travelers.
Lodging
MAY 29, 2024
PHOENIX, Arizona—BWH Hotels announced plans for the growth of its portfolio in the Middle East in 2024 and beyond. On the heels of an appearance at the Arabian Travel Market in Dubai, which saw BWH execute signings of brand-new management deals in Saudi Arabia, BWH will soon bring eight new hotels and one new branded residence in the region into its portfolio of brands, with other development prospects in the works.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hospitality Net
MAY 29, 2024
Savannah, Georgia, is poised for a transformative addition with the arrival of Recess Hotel & Club. Spearheaded by LEFT LANE, a vertically integrated real estate development, brand, and design firm renowned for revitalizing historic properties, this project promises to rejuvenate one of the city’s most cherished landmarks.
Are Morch
MAY 29, 2024
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Imagine a hotel where every detail, from your favorite morning coffee to the perfect room temperature, is anticipated with a smile. This is the magic […] The post Revolutionizing Hospitality: Embracing Digital Transformation with AI for Enhanced Hotel Management appeared first on Are Mo
Hospitality Net
MAY 29, 2024
This is a new benchmark for lifestyle, leisure, better health, and premium hospitality. This article reviews the mounting employee tensions in the hospitality market, specifically regarding service workers and provider orientations in spa and wellness departments. Amid a time of significant global and methodical change, a new generation of hospitality is coming of age.
Hotel Business
MAY 29, 2024
Atlanta-based third-party hotel operator and investor Hospitality Ventures Management Group (HVMG) has named Heidi Nielsen VP, business development. “With nearly two decades of hospitality experience, Heidi has worked in virtually all markets, segments and classes of the industry, providing her with an unparalleled network and in-depth know-how that makes her the ideal candidate to help HVMG source and complete more deals,” said Mike (Woody) Woodward, EVP/chief growth officer.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Net
MAY 29, 2024
I recently had the opportunity to collaborate with Karen Rubin, Managing Director of Karen Rubin Hotels and the moderator for my panel at the NYU International Hospitality Industry Investment Conference. As we discussed the central themes of our panel, "Driving Performance: Managing Costs to Enhance Profitability," there is a key principle that needs to be emphasized —technology should be leveraged to enhance the guest experience, with profitability as a positive byproduct, not the sole aim.
eHotelier
MAY 29, 2024
A website that puts potential guests at the center of its design and functionality is a powerful tool for attracting, engaging, and converting visitors into loyal guests, ultimately driving the success of your hotel business.
Hospitality Net
MAY 29, 2024
Imagine someone putting your personal information out online for thousands of strangers to see—your home address, phone number, even details about your family members or workplace. This invasive practice, known as doxing, has become a significant concern in the digital age. It’s not just about privacy anymore; it’s about the potential for real-world harm.
eHotelier
MAY 29, 2024
International tourist arrivals reached 97% of pre-pandemic levels in the first quarter of 2024. According to UN Tourism, more than 285 million tourists travelled internationally in January-March, about 20% more than the first quarter of 2023, underscoring the sector’s near-complete recovery from the impacts of the pandemic.
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