Thu.Aug 22, 2024

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Concur Founder, Former Expedia Execs Back Business Travel AI Startup: Otto

Skift Blog

Skift Take: Steve Singh is continuing to build and fund an ecosystem that he hopes will bring about a more high-tech experience for the next generation of business travel. Otto will have to work out the rough edges of other AI trip planners to date.

Business 321
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Knowland: Louisville Doubles Year-Over-Year Event Volume Growth

Lodging

ARLINGTON, Virginia—Knowland reported that while Philadelphia led in the top 25 markets, Louisville, Kentucky, doubled year-over-year (YOY) event volume growth, hitting 94.9 percent. This is the fifth month Louisville has ranked in the top five secondary markets this year. This data is sourced from Knowland’s sales intelligence platform and designed to help hoteliers protect and grow their revenue base.

Events 264
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Oman Air Swaps First Class for ‘Higher-Tier Business’ Seats

Skift Blog

Skift Take: First class has been 'retiring' from international routes across the industry, Oman Air is the latest, despite its regional neighbors doubling down on the segment.

Business 305
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Insolito Marsala: The New Face of Sicilian Hospitality

Hospitality Net

In Sicily, summer is known to last longer. This year, in a city historically tied to hospitality and welcome, the atmosphere of vacation and relaxation will linger until October. The city of Marsala is ready to host the first edition of "Insolito Marsala"; a festival that weaves together wine tourism, Ho.Re.Ca 3.0, art, and technology into a single experience.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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There’s a Boom in Smaller Meetings and Events – Hotels Are Adjusting

Skift Blog

Skift Take: Hotels have been warning of soft demand in general, but when it comes to meetings and events, it's "very, very strong" (to quote Hilton's CEO). One travel management firm told us they've doubled staff to capture the business.

Events 311
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Rocky’s Boutique Resort in Thailand upgrades to Hotelogix Cloud for efficient property management

Hospitality Net

Singapore, 22/August/2024: Hotelogix, a globally leading cloud-based hospitality technology provider, said that Rocky’s Boutique Resort in Samui, Thailand, has upgraded to its all-in-one Hotel Property Management System (Hotel PMS) to manage its enterprise-level property operations efficiently. The management at the property also aims to boost its guest service capabilities with Hotelogix-powered digitization.

Resorts 246

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Eight Continents Hotels and Resorts Expands its Prestigious Portfolio with the Addition of Stamps Golden Lagoon in Amritsar

Hospitality Net

Eight Continents Hotels and Resorts, a global hospitality brand renowned for its luxurious accommodations, exceptional service, and unique travel experiences, is proud to announce the latest expansion of its prestigious portfolio with the addition of Stamps Golden Lagoon in Amritsar. This addition marks the brand’s further commitment to enhancing its presence in key pilgrim destinations across India.

Resorts 263
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Hotel Chains Bet on New Ways of Selling to Corporate Travelers

Skift Blog

Skift Take: Hotel chains are quietly planning to shift their distribution strategies, aiming to bypass traditional intermediaries and boost direct bookings from corporate travel buyers. But with billions at stake, expect fights from legacy players.

Travel 307
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Copeland Announces Launch of Next-Gen Verdant Smart Thermostat

Hospitality Net

Copeland, a global provider of sustainable climate solutions, announced today it has launched its latest Verdant smart thermostat, the VX4. The Verdant VX4 smart thermostat delivers significant run time reductions and cutting-edge demand response capabilities to commercial and multifamily properties. This latest model also offers a more modern design with fingerprint-resistant glass.

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Klook-TikTok Collab: Now Book Travel Experiences Directly in the App

Skift Blog

Skift Take: Social media isn’t all fun and games. There’s serious money to be made, and Klook is buying into the trend with its latest TikTok tie-up. Klook's message is clear: Come for the video, stay for the tour!

Travel 289
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Financial Analyses Beyond RevPAR with a CDP as the Engine

Hospitality Net

From the latest World Panel as part of the Thematic campaign with Revinate where I posed the question about what will be the most valuable metric for quantifying a hotel’s growth beyond RevPAR, there were some very interesting answers that deserve some unpacking.

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Viking Cruise CEO: ‘We Don’t See Any Sign of Weakness’

Skift Blog

Skift Take: While other travel brands say they see signs of a slowdown, Viking executives see a boom and no signs travelers want to cutback on cruises.

Travel 276
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Hilton Signs New Agreement for Iconic Hilton Munich Park Hotel

Hospitality Net

Hilton (NYSE: HLT) today announced the signing of a new long-term agreement for Hilton Munich Park with a joint venture company of Commerz Real AG and Hines. Hilton will continue to manage the property following a visionary redevelopment by the owners as part of the mixed-use Tucherpark project in Munich.

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Last chance to enter 2024 HM Awards

Hotel Management

Time is running out to enter nominations in the 2024 HM Awards , to recognise the top hotels, resorts, departments and people across Australia, New Zealand and the South Pacific. On the back of increased entries and significant demand, more categories for New Zealand and the South Pacific are being added to the HM Awards program for 2024, alongside an all-new ceremony for the region at Cordis Auckland on Friday, November 1.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Pay at Reception, Pay at Counter and Pay at Table now available on Oracle Cloud Marketplace

Hospitality Net

DNA Payments, a leading provider of payment solutions for the hospitality and food & beverage (F&B) sectors and a member of Oracle PartnerNetwork (OPN), today announced its Pay at Reception, Pay at Counter and Pay at Table solutions are now available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI). Oracle Cloud Marketplace is a centralised repository of enterprise applications offered by Oracle and Oracle partners.

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Aligned Hospitality Carves Niche Within Third-Party Management Ranks

Lodging

When it comes to rapid portfolio growth, the stars seem to have “aligned” for at least one third-party management firm. Aligned Hospitality Management—a family-run company that was created in 2021—recently added its 26th property, the Holiday Inn Express & Suites Globe in Globe, Arizona, and is showing no signs of slowing down. Family is at the core of the Tucson, Arizona-based company, led by Founder/CEO Bryan Tubaugh and President Helinda Lizarraga, who also happens to […] The post A

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How to know if your accommodation booking is a scam

Hospitality Net

Scammers create fake listings on OTA sites like Booking.com and Airbnb and trick people into paying deposits or full payments. When travelers arrive, they often find that the building isn’t a place to stay or doesn’t even exist.

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This Week’s Comings & Goings

Lodging

EDITION Hotels announced George Fleck as senior vice president and global brand leader. In this role, Fleck will guide the brand through its growth, overseeing all aspects of the brand’s culture, training platforms, and more. JLL Hotels & Hospitality Group announced Tony Muscio as senior managing director for the Western region. Music has 20 years of experience in the real estate industry and has spent 18 years at JLL.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Webinar: Budgeting and Forecasting in the AI Era

Hospitality Net

Are you getting ready for budgeting and forecasting for 2025? Are you concerned that fewer guests are finding your hotel online? Do you want to learn how to leverage consumer trends, market data, and your historical channel and audience information to develop a data-driven budgeting and forecasting methodology? In this webinar, we will share key market trends and demonstrate how to use AI as your secret weapon to forecast, allocate budgets, prioritize channels based on your business goals, and u

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Extended Stay America Premier Suites Portland North Opens

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites Portland North, located in Portland, Oregon. The property was developed by Trimark-University Housing IV and will be managed by Ark Hospitality. The three-story, 146-room property has WiFi, complimentary breakfast, a fitness center, and onsite guest laundry.

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Texas Hotel Investment Hotspots: Top Markets to Watch in 2024

Hospitality Net

Texas has continued to grow into a top destination for hotel owners who want to expand their portfolio as a result of its strong economy, consistent population growth, vibrant tourist attractions, and diverse markets. Key cities in Texas include Houston, Dallas-Fort Worth Metroplex, Austin, and San Antonio, while the state’s emerging markets are secondary cities/towns around these cities that are often overlooked by hotel investors.

Market 245
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Kabani Hotel Group Announces Sale of La Playa Hotel Redevelopment

Lodging

MIAMI, Florida—The Kabani Hotel Group announced the sale of the La Playa Hotel redevelopment in Daytona Beach, Florida. The property is a 10-story building that, at the time of sale, was completely gutted and ready to be redeveloped into a new hotel. “Through our marketing process, we had over 150 CAs signed and multiple offers. Ultimately, we were able to secure a deal with a local buyer who had the necessary experience to undertake a […] The post Kabani Hotel Group Announces Sale o

Sales 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Residence Inn Hotel Opens in King of Prussia, Pennsylvania With the Brand’s New Design

Hospitality Net

The 136-suite Residence Inn by Marriott in King of Prussia, Pennsylvania, is open for business with its upscale, stylish décor that offers flexibility while creating a unique environment. Located at 127 South Gulph Road, the all-suite Residence Inn King of Prussia is owned and managed by Gulph Creek Hotels of Wayne, Pennsylvania.

Hotels 245
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Exclusive: why The Ritz-Carlton, Tokyo has remained one of Japan’s best luxury hotels

Hotel Management

It’s been 16 years since The Ritz-Carlton, Tokyo made its luxurious debut in Roppongi and to this day it firmly remains one of the bustling city’s finest properties. To find out why, James Wilkinson checks-in and catches-up with The Ritz-Carlton, Tokyo General Manager, Xavi Gonzalez. The Ritz-Carlton Tokyo is popular on so many levels, from the location to the club lounge, design, rooms and food and beverage on offer.

Dining 130
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Marriott International’s 600th Property in APAC Opens in Adelaide

Hospitality Net

Marriott International, Inc. (Nasdaq: MAR) today announced the opening of its 600th property in the Asia Pacific excluding China (APEC) region with the Adelaide Marriott Hotel. Paying homage to the company’s flagship brand, the opening marks the first Marriott International property in South Australia, underscoring the company’s focus on growing its presence in emerging destinations.

Branding 245
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Virgin Australia ups regional flying ante with new Embraer E190-E2 aircraft order

Hotel Management

Virgin Australia Group has placed eight firm orders for Embraer E190-E2 aircraft in a significant investment which will secure the future growth of its WA-based regional and charter business, Virgin Australia Regional Airlines (VARA). The E190-E2, which is the world’s most fuel efficient single-aisle jet aircraft with the lowest noise profile of any aircraft in its segment, will complement VARA’s fleet of larger narrowbodies and ultimately replace its long-serving Fokker 100 fleet.

Business 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Wyndham Rewards Ranked Best Hotel Loyalty Program by Readers of USA Today

Hospitality Net

Wyndham Rewards®, the world’s most generous rewards program spanning more than 60,000 hotels, vacation club resorts and vacation rentals globally has once again been ranked the top hotel rewards program by readers of USA Today while the Wyndham Rewards Earner® Card has been ranked the top hotel credit card.

Resorts 244
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Exclusive: La Vie leverages US learnings to drive growth in Asia Pacific

Hotel Management

Ten years on from the establishment of La Vie Hotels and Resorts in Singapore, the independent hotel management company is going from strength to strength. In the last 12 months, La Vie has expanded its lifestyle portfolio with the addition of Adge Hotel and Residences, introduced its own lifestyle brand, NOOE Hotels and Restaurants, with a flagship location in the picturesque Atoll of Kunaavashi in the Maldives, and built out its team across its Sydney and Bangkok offices with a number of key h

Resorts 130
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Adriatic Luxury Hotels Opens Supetar Residence in Cavtat, Croatia

Hospitality Net

Adriatic Luxury Hotels (ALH) unveils Supetar Residence, a luxurious standalone five-bedroom villa nestled within the heart of Cavtat’s historic center. Just steps from the picturesque waterfront promenade, Supetar Residence is a true heritage gem, expertly renovated to preserve its original architecture and historical charm, while seamlessly integrating modern luxury and comfort.

Hotels 244
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Hyatt to acquire Standard International and its iconic hotel brands

Hotel Designs

Hotel Designs Hyatt to acquire Standard International and its iconic hotel brands Hyatt to acquire Standard International and its iconic hotel brands Formation of new lifestyle group to combine best-in-class lifestyle brand leadership and talent with Hyatt’s global distribution network and award-winning World of Hyatt loyalty programme… Hyatt Hotels Corporation has announced the planned acquisition of the brands and most of the affiliates of pioneering lifestyle company Standard Internati

Branding 109
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.