Tue.May 14, 2024

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Google Takes Next Step in AI Trip Planning

Skift Blog

Skift Take: Google is fully in its Gemini era. That’s what executives repeated as they showcased how AI pulls information from across its products to create detailed trip plans and more.

Travel 317
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Conrad Hotels & Resorts Debuts in Bahrain

Hospitality Net

Conrad Hotels & Resorts, Hilton’s (NYSE:HLT) global luxury hotel brand, today announced the opening of Conrad Bahrain Financial Harbour, signifying the debut of the brand in Bahrain.

Resorts 279
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Qantas Pulls Out of Mainland China, CEO Admits Some Flights are ‘Half Full’

Skift Blog

Skift Take: Despite being Australia’s national airline, Qantas couldn’t compete effectively with a torrent of competition from Chinese carriers.

Tourism 327
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Explore 24: Expedia Group launches industry-first AI booking tool

Hotel Management

Expedia Group is leveraging the power of artificial intelligence with the launch of an industry-first conversational trip planning tool, among a collection of over 40 new products and features. Launched on Tuesday (May 14) in Las Vegas at Expedia Group’s annual partner conference, Explore, Romie – named in honour its ability to ‘roam’ the world with travellers – is designed to offer a highly personalised travel booking experience, engaging with travellers before, during and after their trip.

Shopping 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Expedia’s New CEO: Fixing Vrbo, Loyalty, and the Outlook For International Growth

Skift Blog

Skift Take: Expedia Group's new CEO, Ariane Gorin, wants to build a great product and accelerate growth. The rest would take care of itself.

Travel 329
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CBRE: Commercial Real Estate Lending Market Slowed in Q1 2024

Lodging

DALLAS, Texas—The commercial real estate lending market slowed in Q1 2024 due to high interest rates and limited credit availability, but a tightening of credit spreads indicated signs of stabilizing, according to the latest research from CBRE. The CBRE Lending Momentum Index, which tracks the pace of CBRE-originated commercial loan closings in the United States, decreased by 11 percent from Q4 2023.

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Mews Acquires HS3 Hotelsoftware to Bolster German Expansion

Hospitality Net

Mews, a leader in hospitality technology and cloud-native property management systems (PMS), today announced its acquisition of HS3 Hotelsoftware, the German-founded on-premises property management system.

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Meta Wants You to Use VR While Flying

Skift Blog

Skift Take: The Meta Quest virtual reality headset was designed for the ground, but a new update makes them useable while flying. Now, the company is pushing them as an in-flight entertainment option.

Business 287
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Cloudbeds and Cendyn partner to enhance hotel revenue and guest experience

Hospitality Net

San Diego, CA, May 14, 2024 – Cloudbeds, the premier hospitality management software platform, and Cendyn, a global integrated hotel technology and services company, have today announced a strategic partnership dedicated to driving revenue growth for hoteliers.

Revenue 264
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Longer Trips in Cheaper Destinations — And Why Albania Is Getting So Popular

Skift Blog

Skift Take: Travelers are still booking flights despite inflation. Where some of those flights are headed may be different, though.

Travel 285
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Tribute Portfolio Debuts in the United Arab Emirates with The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel

Hospitality Net

Tribute Portfolio - part of Marriott Bonvoy’s growing collection of characterful, independent hotels - welcomes its first hotel in the Middle East with the launch of The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel in Dubai.

Hotels 264
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Air India-Vistara Merger Picks Up Steam – India Report

Skift Blog

Skift Take: The merger of Air India and Vistara combines India’s two full-service carriers, creating the only domestic full-service airline.

Services 268
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Meriton Suites Continues Portfolio Expansion With Properties Secured by Latest in Hotel Security Technology From Vingcard

Hospitality Net

Vingcard, an ASSA ABLOY company and leading provider of advanced technologies for the hospitality industry, is honored to today share details regarding its expanding relationship with Meriton Suites, Australia’s largest owner of apartment-style hotel accommodation. With the recent expansion of its portfolio to 23 locations to include Canberra and Melbourne, the Australian group can importantly continue to rely on Vingcard to provide the latest advances in property security- ensuring that its gue

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Exploring the Rise of Day Tours and Experiences in Travel: New Skift Research

Skift Blog

Skift Take: Day tours are a common yet growing trend, highlighting the need for diverse, immersive experiences offered at competitive prices to attract customers.

Travel 247
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Mews Acquires HS3 Hotelsoftware to Bolster German Expansion

Hospitality Net

[Detmold, 14 th of May] Mews, a leader in hospitality technology and cloud-native property management systems (PMS), today announced its acquisition of HS3 Hotelsoftware, the German-founded on-premises property management system.

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Wyndham Adds All-Inclusive Resorts in Franchise Brand Deal

Skift Blog

Skift Take: Surf's up. The partnership will add nine Decameron properties across Mexico, Panama, and Jamaica to Wyndham's portfolio, bringing its total all-inclusive offerings to more than 50 resorts worldwide.

Resorts 157
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9 places where you can actually study

Hospitality Net

Discovering the perfect study environment can significantly boost your focus, learning capabilities, and retention of crucial information. Effective studying is a cornerstone of success in college and paves the way for a prosperous future career. Research from Psychological Science highlights the benefits of a strategic study approach in enhancing exam performance for college students.

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Choice Hotels Opens Everhome Suites in Nampa, Idaho

Lodging

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the opening of Everhome Suites in Nampa, Idaho, marking the midscale extended-stay brand’s third opening, with more than 10 open hotels forecasted within the next year. The Nampa hotel includes the brand’s Closer to Home design package. The property is anticipated to meet hotel demand resulting from the commercial development and population growth in the Boise, Idaho area. “With over 60 Everhome Suites in vari

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Email tactics guaranteed to fill your hotel rooms

Hospitality Net

There’s nothing more painful than putting hours of work into an email strategy that doesn’t deliver a decent return on investment (ROI). That’s why we’ve gathered the top-performing hotel and e-commerce email strategies you can easily implement today.

ROI 246
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Omni Hotels & Resorts Names Michael Innocentin as Chief Marketing Officer

Lodging

DALLAS, Texas—Omni Hotels & Resorts announced the appointment of Michael Innocentin as its chief marketing officer. Innocentin will oversee the planning, development, and execution of all brand marketing initiatives, including advertising, public relations, social media, the website, and digital campaigns. Additionally, he will direct Omni’s customer engagement and Select Guest Loyalty programs.

Resorts 147
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THE PLACE Firenze Welcomes Guests to their Reimagined Property in the Heart of Florence, Italy

Hospitality Net

THE PLACE Firenze, a renowned luxury hotel nestled in the heart of Florence overlooking the picturesque Piazza Santa Maria Novella, proudly announces its grand reopening following an extensive renovation. Under the meticulous care of parent group The Hospitality Experience, owners the Babini Family, and General Manager Claudio Meli, the hotel unveils a transformative chapter in its storied history, inviting guests to indulge in a harmonious blend of modern luxury and timeless Florentine charm.

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Wyndham Partners With Decameron All Inclusive Hotels & Resorts

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts and Decameron All Inclusive Hotels & Resorts announced a newly formed alliance, giving Wyndham Rewards members access to more all-inclusive offerings, including nine new resorts across Mexico, Panama, and Jamaica. The latest in a growing list of industry collaborations, the deal expands Wyndham’s all-inclusive offerings to more than 50 resorts globally while connecting Decameron to Wyndham’s marketing, technology, and distribution platforms

Resorts 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Tripadvisor predicts busy summer travel season for Americans; an increasing desire for adventure

Hospitality Net

Americans and travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released today by Tripadvisor, the world’s largest travel guidance platform. In fact, 95 percent of respondents are planning to travel as much (51%) or more (44%) than last summer, despite some concern about economic headwinds.

Travel 214
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AI-Powered Travel Updates Will Make Translation Easier

Skift Blog

Skift Take: Today's podcast looks at AI-powered travel tools, airlines suing to protect junk fees, and Booking's European challenge.

Travel 167
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Hotel Rewards Programs Are Going Greener, Extending Across Brands New Report Finds

Hospitality Net

iSeatz, a leading provider of travel loyalty technology, has released its 5th annual State of Loyalty: Hospitality Rewards Report. The report provides a comprehensive overview of the diverse and dynamic landscape of hotels, casino hotels, and vacation club brands, each with a unique portfolio of rewards and approaches to how their loyalty program members can earn and redeem points.

Branding 214
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Qantas upgrades domestic Australian menus with delights aplenty

Hotel Management

Qantas domestic economy customers will be able to enjoy a more substantial selection of hot items ranging from gourmet brekkie burgers to cauliflower bites and Mediterranean pizza with the national carrier expanding its domestic onboard food service. Customers travelling in economy on domestic flights over two hours will now be offered a hot menu item, replacing current lighter snack options such as cheese and crackers and sweet slices.

Dining 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Topaz Services Introduces Ressie: AI-Powered Virtual Chat Assistant Revolutionizing Hotel Guest Engagements

Hospitality Net

Topaz Services, a distinguished leader in reservation call handling for independent luxury and lifestyle hotels, proudly unveils its latest innovation: Ressie, an AI-powered virtual assistant designed to elevate guest interactions and drive direct bookings. With the hospitality landscape rapidly evolving toward digital consumer preferences, Ressie represents a pivotal advancement in providing seamless, personalized guest experiences.

Services 213
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Skye Suites partners with Australian Fashion Week for fourth year running

Hotel Management

Skye Suites has partnered with IMG as the official accommodation partner of Australian Fashion Week (AFW), for the fourth consecutive year. Taking place at Carriageworks Sydney from May 13-17, AFW connects the fashion industry with consumers over a week-long program, This year, Shark Beauty, an innovator in hair styling tools, has transformed a Skye Suite into a special hair suite which will host international fashion media, stylists and influencers for a styling session and pre-show refreshment

Consumer 130
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Cvent Announces Top Meeting Destinations and Hotels Worldwide for 2024

Hospitality Net

Cvent, an industry-leading meetings, events, and hospitality technology provider, today announced its lists of the Top Meeting Destinations and Top Meeting Hotels worldwide. These annual lists – which are issued regionally for North America, Europe, Asia-Pacific, and the Middle East & Africa – are informed by sourcing activity through the Cvent Supplier Network, one of the world’s largest venue-sourcing platforms.

Events 213
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Behind the Scenes at The Darling with Jo Loves

Hotel Management

Celebrating the iconic partnership between Jo Loves and The Darling, Jo Malone CBE hosted an intimate, sensorial experience with the team from The Darling, the accommodation jewel of The Star Sydney. Celebrating the iconic partnership between Jo Loves and The Darling, Jo Malone CBE hosted an intimate, sensorial experience including canapes, storytelling, and fragrance tapas with the team of The Darling, the accommodation jewel of The Star Sydney.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.