Skift Blog
JULY 4, 2024
Skift Take: As climate policies raise the cost of air travel, particularly in Europe, some destination marketers may find it's riskier to bet on tourism growth from long-haul markets.
Hotel Management
JULY 4, 2024
Qantas and Jetstar have revealed they will commence operating up to nine return flights each week between Australia and Vanuatu, with the new seats going on sale across both carriers today. Starting on 10 September 2024, Qantas will fly three times a week between Brisbane and Port Vila, with the ability to increase to five per week based on demand, while Jetstar will offer up to four weekly flights between Sydney and Port Vila from 12 December 2024.
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Skift Blog
JULY 4, 2024
Skift Take: It might be Independence Day, but the sky-high ties between the two countries have never been stronger.
Hotel Management
JULY 4, 2024
Fiji Airways has been recognised as the Best Airline in Australia and Pacific at the Skytrax 2024 World Airline Awards for the second consecutive year. Continuing its commitment to people and customer experience, Fiji Airways was also awarded Best Airline Staff in Australia and Pacific for the fourth year in a row. Travellers from across the world voted in the largest airline passenger satisfaction survey to determine the award winners, with more than 21 million entries, and 350 airlines feature
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hospitality Net
JULY 4, 2024
How much are you paying in OTA commissions? We took a quick poll of the audience at NAVIGATE Miami, Revinate’s annual conference and the answers ranged from 10% to over 25%.
Hotel Management
JULY 4, 2024
In HM ’ s 2024-2025 Hotel Development Outlook, JLL Hotels and Hospitality Executive Vice President Strategic Advisory, Ross Beardsell, discusses a changing landscape with a slowdown in new projects and further acquisitions on the cards. Australia and New Zealand’s largest-ever hotel expansion is beginning to slow, leaving the region with an enviable stock of world-class hotels and resorts.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
JULY 4, 2024
Fiji’s 5-star Sheraton Resort and Spa, Tokoriki Island, has reopened following a multi-million-dollar renovation. The recent refurbishment sees dining venues enhanced with sophisticated new furnishings and the addition of a new glass veranda at Waitui House and Sala Lounge and Pool Bar. The hotel’s chefs have refreshed the food and beverage menus with a focus on quality ingredients across classic favourites and innovative dishes, from casual to fine dining experiences.
Webrezpro
JULY 4, 2024
Today’s travelers seek personalized guest experiences, which in turn require robust, flexible hotel technology. Personalization is no longer a trend—it’s an expectation. However, it doesn’t have to be complicated or expensive. In fact, small, independent lodgings are perfectly positioned to curate individualized stays for their guests. Here are seven simple ways to do it.
Hotel Management
JULY 4, 2024
Queenstown is celebrating the arrival of a fresh blanket of snow on its popular ski mountains, which is expected to lure plenty of skiing enthusiasts. All four of the region’s ski areas – Cardona Alpine Resort, The Remarkables, Coronet Peak and Treble Cone – are now open, thanks to the favourable weather conditions. The Southern Lakes ski areas reported as much as 50cm in 48 hours; The Remarkables has recorded 70cm of snow already this season, while Cardrona Alpine Resort has welcomed a 63cm bas
eHotelier
JULY 4, 2024
In hospitality, hiring has typically been a drawn-out procedure that relies heavily on in-depth interviews and human intuition. But the use of artificial intelligence (AI) is completely changing how companies in the hotel industry find, evaluate, and hire people.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hotel Speak
JULY 4, 2024
July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types. This partnership integrates IDeaS’ G3 Revenue Management System (RMS) with Property Connector, DerbySoft’s Digital Distribution System, providing connectivity services to individual propert
Hotel Designs
JULY 4, 2024
Hotel Designs Case study: Duravit finds a natural fit in the ‘Floating House’ Case study: Duravit finds a natural fit in the ‘Floating House’ The consistent design philosophy running through ‘Floating House’ is also reflected in the bathrooms, which are fitted out with the Qatego bathroom range by Duravit… A prefabricated houses with an architectural edge, Floating House, designed by Studio F.
Cloudbeds
JULY 4, 2024
Modern hotel management requires a robust set of tools and metrics to evaluate and continuously optimize revenue performance, especially in relation to competitors. Among these, the average rate index (ARI) is one of the lesser-known but extremely useful metrics to keep under check. In this article, we explore what ARI is and how to use it to improve revenue performance.
Mews
JULY 4, 2024
The housekeeping department The housekeeping department is at the heart of your hotel operations. They clean guest rooms, public areas and back-of-house spaces, ensuring rooms are ready for the next guests. They manage the washing, drying, and distribution of linens, bed sheets, towels and tablecloths. Housekeeping may also provide additional guest services such as turndown service, where they close curtains, turn down beds, replace towels and perhaps leave a mint or cookie on the bed.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hotelier Magazine
JULY 4, 2024
VICTORIA — Inn at Laurel Point in Victoria, B.C. has welcomed Navid Sariolghalam as its new managing director and general manager. Eda Koot, outgoing general manager, concluded her role after nearly three years with the hotel. Bringing more than 40 years of experience in the hotel industry, Sariolghalam has worked throughout hotel operations, from guest services to executive leadership across Canada.
Hotel Designs
JULY 4, 2024
Hotel Designs Sneak peek: Park Lane Copenhagen Sneak peek: Park Lane Copenhagen New boutique hotel, Park Lane Copenhagen, is undergoing a stunning transformation as it prepares to open later this year. We stepped inside for a closer look… October will see Park Lane Copenhagen welcoming its first guests to what was originally a cinema and latest a local hotel.
Hotelier Magazine
JULY 4, 2024
MISSISSAUGA, Ont. — As Ontario prepares for the potential LCBO strike beginning at 12:01 a.m. on July 5, it’s essential for licensees to stay informed and ready. Collective bargaining is currently underway between the LCBO and OPSEU, with the union in a legal strike position. During an OPSEU strike, the LCBO plans to maintain essential services to minimize disruptions across Ontario.
MediaBoom
JULY 4, 2024
Medical practice website design is more important than ever. Did you know that more than 70% of adults look for healthcare information online? It is no surprise that healthcare is also digitizing in this fast-paced era of technology, just like all other domains. Even if your organization is mostly physician referred, individuals will look for your site before scheduling an appointment.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotelier Magazine
JULY 4, 2024
CHARLOTTE, N.C. — More than 5,900 attendees recently attended the Hospitality Industry Technology Exposition and Conference (HITEC) at the Charlotte Convention Center in Charlotte, N.C. from June 24 to 27. Produced by the Hospitality Financial and Technology Professionals (HFTP), attendees experienced a world-class show exhibit hall showcasing the latest hospitality technology solutions from more than 325 companies, a comprehensive education lineup highlighting the impact of technology on the in
The Hotels Network Blog
JULY 4, 2024
The Hotels Network (THN), a full-stack growth platform for hotels, is expanding their partnership with Pestana Hotel Group , the largest multinational group of Portuguese origin in the tourism industry. This expanded collaboration will further enhance Pestana Hotel Group's direct channel strategies, leveraging THN's advanced suite of personalization and conversion tools.
eHotelier
JULY 4, 2024
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Geelan Residency for voco Srinagar - IHG’s first hotel in Kashmir. Scheduled to open in Q4 2026, the signing is in line with IHG’s strategy to expand presence across key leisure destinations in India and capitalize on the growing tourism industry in the country.
SiteMinder
JULY 4, 2024
What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience. Guest satisfaction in a hotel can often be quickly evaluated by the feedback you receive, either online or in person.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
eHotelier
JULY 4, 2024
RMS Cloud, global provider of property management software, has announced Cameron Gough's appointment as Chief Product Officer. This pivotal role underscores RMS Cloud's commitment to innovation and its strategic vision to lead the industry into a new era of technological advancements and customer-centric solutions.
Hospitality Tech
JULY 4, 2024
Trends uncovered in Cloudbeds’ 2024 State of Independent Lodging Report include ‘dupe destinations’, experiential travel, and the rising demand for AI skills.
eHotelier
JULY 4, 2024
Florian Augustin, the current Chief Commercial Officer and member of the executive team at HotelPartner Revenue Management, will assume the role of Deputy CEO. This strategic decision aims to fortify the leadership team, broaden service offerings, and drive further growth.
Hotel Speak
JULY 4, 2024
Email marketing is your hotel’s secret weapon in the quest for more direct bookings—a powerful tool to connect with guests, drive reservations, and build lasting relationships. But how do you cut through the online noise and captivate potential guests? Let’s explore the email marketing best practices and how Useguest’s visitor capture feature can boost your hotel’s marketing efforts and skyrocket your bookings!
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
eHotelier
JULY 4, 2024
Centara Hotels & Resorts, Thailand’s leading hotel operator, is thrilled to announce that it has been recognised as the strongest brand in Brand Finance’s prestigious “Thailand 50” report for 2024. This marks the second consecutive year that “Centara Hotels & Resorts” has topped this distinguished list, after its flagship five-star concept, Centara Grand, was named as Thailand’s best brand last year, reaffirming the group’s position at the pinnacle of customer satisfaction and service ex
Hospitality Tech
JULY 4, 2024
Hotels more than 196,000 jobs short of pre-pandemic levels amid economy-wide labor shortage.
eHotelier
JULY 4, 2024
While guests at the 5-star resort of Banyan Tree Samui enjoy exquisite dining and fine wines at its award-winning signature restaurant, Saffron, they may yet be unaware of the current of care that flows beneath the surface, ensuring that maximum effort is made to prepare all dishes using ingredients sourced through the most rigorous sustainability guidelines.
Hospitality Tech
JULY 4, 2024
Multi-use rooms help operators maximize revenues and marketing efficiency.
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