Thu.Jul 04, 2024

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Shorter Distance, Longer Stays: Climate Researchers Call for New Approach to Destination Marketing

Skift Blog

Skift Take: As climate policies raise the cost of air travel, particularly in Europe, some destination marketers may find it's riskier to bet on tourism growth from long-haul markets.

Market 328
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Qantas and Jetstar to launch Vanuatu flights

Hotel Management

Qantas and Jetstar have revealed they will commence operating up to nine return flights each week between Australia and Vanuatu, with the new seats going on sale across both carriers today. Starting on 10 September 2024, Qantas will fly three times a week between Brisbane and Port Vila, with the ability to increase to five per week based on demand, while Jetstar will offer up to four weekly flights between Sydney and Port Vila from 12 December 2024.

Travel 246
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One Flight Every 9.5 Minutes: U.K. to U.S. Travel Reaches All-Time High

Skift Blog

Skift Take: It might be Independence Day, but the sky-high ties between the two countries have never been stronger.

Travel 323
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Video: Fiji Airways named best airline in Australia and Pacific for second time

Hotel Management

Fiji Airways has been recognised as the Best Airline in Australia and Pacific at the Skytrax 2024 World Airline Awards for the second consecutive year. Continuing its commitment to people and customer experience, Fiji Airways was also awarded Best Airline Staff in Australia and Pacific for the fourth year in a row. Travellers from across the world voted in the largest airline passenger satisfaction survey to determine the award winners, with more than 21 million entries, and 350 airlines feature

Travel 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How CDPs encourage direct bookings to boost a hotel’s NOI

Hospitality Net

How much are you paying in OTA commissions? We took a quick poll of the audience at NAVIGATE Miami, Revinate’s annual conference and the answers ranged from 10% to over 25%.

OTA 130
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Exclusive: effective asset management ‘crucial’ amid complex operating environment, says JLL

Hotel Management

In HM ’ s 2024-2025 Hotel Development Outlook, JLL Hotels and Hospitality Executive Vice President Strategic Advisory, Ross Beardsell, discusses a changing landscape with a slowdown in new projects and further acquisitions on the cards. Australia and New Zealand’s largest-ever hotel expansion is beginning to slow, leaving the region with an enviable stock of world-class hotels and resorts.

More Trending

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Sheraton resort on Tokoriki Island reveals new look on reopening

Hotel Management

Fiji’s 5-star Sheraton Resort and Spa, Tokoriki Island, has reopened following a multi-million-dollar renovation. The recent refurbishment sees dining venues enhanced with sophisticated new furnishings and the addition of a new glass veranda at Waitui House and Sala Lounge and Pool Bar. The hotel’s chefs have refreshed the food and beverage menus with a focus on quality ingredients across classic favourites and innovative dishes, from casual to fine dining experiences.

Resorts 130
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Case study: Duravit finds a natural fit in the ‘Floating House’

Hotel Designs

Hotel Designs Case study: Duravit finds a natural fit in the ‘Floating House’ Case study: Duravit finds a natural fit in the ‘Floating House’ The consistent design philosophy running through ‘Floating House’ is also reflected in the bathrooms, which are fitted out with the Qatego bathroom range by Duravit… A prefabricated houses with an architectural edge, Floating House, designed by Studio F.

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Winter Wonderland: high hopes for school holidays as Queenstown ski slopes blanketed in snow

Hotel Management

Queenstown is celebrating the arrival of a fresh blanket of snow on its popular ski mountains, which is expected to lure plenty of skiing enthusiasts. All four of the region’s ski areas – Cardona Alpine Resort, The Remarkables, Coronet Peak and Treble Cone – are now open, thanks to the favourable weather conditions. The Southern Lakes ski areas reported as much as 50cm in 48 hours; The Remarkables has recorded 70cm of snow already this season, while Cardrona Alpine Resort has welcomed a 63cm bas

Resorts 130
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The evolution of recruitment in hospitality: how AI tools are redefining success metrics

eHotelier

In hospitality, hiring has typically been a drawn-out procedure that relies heavily on in-depth interviews and human intuition. But the use of artificial intelligence (AI) is completely changing how companies in the hotel industry find, evaluate, and hire people.

Hiring 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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DerbySoft Launches Strategic Partnership with IDeaS

Hotel Speak

July 3, 2024— DerbySoft , specialists in high-performance distribution services, announced a new partnership with IDeaS , a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types. This partnership integrates IDeaS’ G3 Revenue Management System (RMS) with Property Connector, DerbySoft’s Digital Distribution System, providing connectivity services to individual propert

Revenue 94
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Understanding ARI: A key metric in hotel management

Cloudbeds

Modern hotel management requires a robust set of tools and metrics to evaluate and continuously optimize revenue performance, especially in relation to competitors. Among these, the average rate index (ARI) is one of the lesser-known but extremely useful metrics to keep under check. In this article, we explore what ARI is and how to use it to improve revenue performance.

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10 housekeeping technologies | The future of tech in hotel

Mews

The housekeeping department The housekeeping department is at the heart of your hotel operations. They clean guest rooms, public areas and back-of-house spaces, ensuring rooms are ready for the next guests. They manage the washing, drying, and distribution of linens, bed sheets, towels and tablecloths. Housekeeping may also provide additional guest services such as turndown service, where they close curtains, turn down beds, replace towels and perhaps leave a mint or cookie on the bed.

Closing 52
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Sneak peek: Park Lane Copenhagen

Hotel Designs

Hotel Designs Sneak peek: Park Lane Copenhagen Sneak peek: Park Lane Copenhagen New boutique hotel, Park Lane Copenhagen, is undergoing a stunning transformation as it prepares to open later this year. We stepped inside for a closer look… October will see Park Lane Copenhagen welcoming its first guests to what was originally a cinema and latest a local hotel.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Medical Practice Website Design – 50 Remarkable Websites

MediaBoom

Medical practice website design is more important than ever. Did you know that more than 70% of adults look for healthcare information online? It is no surprise that healthcare is also digitizing in this fast-paced era of technology, just like all other domains. Even if your organization is mostly physician referred, individuals will look for your site before scheduling an appointment.

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Pestana Hotel Group Sees a 61% Conversion Uplift with The Hotels Network’s Personalization Tools

The Hotels Network Blog

The Hotels Network (THN), a full-stack growth platform for hotels, is expanding their partnership with Pestana Hotel Group , the largest multinational group of Portuguese origin in the tourism industry. This expanded collaboration will further enhance Pestana Hotel Group's direct channel strategies, leveraging THN's advanced suite of personalization and conversion tools.

Tourism 52
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IHG Hotels & Resorts debuts in Kashmir with signing of a voco hotel

eHotelier

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Geelan Residency for voco Srinagar - IHG’s first hotel in Kashmir. Scheduled to open in Q4 2026, the signing is in line with IHG’s strategy to expand presence across key leisure destinations in India and capitalize on the growing tourism industry in the country.

Resorts 52
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How to increase guest satisfaction in hotels

SiteMinder

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience. Guest satisfaction in a hotel can often be quickly evaluated by the feedback you receive, either online or in person.

Hotels 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cameron Gough appointed Chief Product Officer at RMS Cloud

eHotelier

RMS Cloud, global provider of property management software, has announced Cameron Gough's appointment as Chief Product Officer. This pivotal role underscores RMS Cloud's commitment to innovation and its strategic vision to lead the industry into a new era of technological advancements and customer-centric solutions.

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Travel Landscape Set for Transformation this Year, Says Cloudbeds

Hospitality Tech

Trends uncovered in Cloudbeds’ 2024 State of Independent Lodging Report include ‘dupe destinations’, experiential travel, and the rising demand for AI skills.

Travel 52
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Florian Augustin appointed Deputy CEO at HotelPartner Revenue Management

eHotelier

Florian Augustin, the current Chief Commercial Officer and member of the executive team at HotelPartner Revenue Management, will assume the role of Deputy CEO. This strategic decision aims to fortify the leadership team, broaden service offerings, and drive further growth.

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Email Marketing Best Practices and Must-Have Tools for Hotels

Hotel Speak

Email marketing is your hotel’s secret weapon in the quest for more direct bookings—a powerful tool to connect with guests, drive reservations, and build lasting relationships. But how do you cut through the online noise and captivate potential guests? Let’s explore the email marketing best practices and how Useguest’s visitor capture feature can boost your hotel’s marketing efforts and skyrocket your bookings!

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Centara Hotels & Resorts becomes Thailand’s Strongest Brand for 2nd Consecutive Year

eHotelier

Centara Hotels & Resorts, Thailand’s leading hotel operator, is thrilled to announce that it has been recognised as the strongest brand in Brand Finance’s prestigious “Thailand 50” report for 2024. This marks the second consecutive year that “Centara Hotels & Resorts” has topped this distinguished list, after its flagship five-star concept, Centara Grand, was named as Thailand’s best brand last year, reaffirming the group’s position at the pinnacle of customer satisfaction and service ex

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AHLA Workforce Report: Hotels Add 700 Jobs in June

Hospitality Tech

Hotels more than 196,000 jobs short of pre-pandemic levels amid economy-wide labor shortage.

Hotels 52
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Banyan Tree rolls out sustainable food initiatives on Koh Samui

eHotelier

While guests at the 5-star resort of Banyan Tree Samui enjoy exquisite dining and fine wines at its award-winning signature restaurant, Saffron, they may yet be unaware of the current of care that flows beneath the surface, ensuring that maximum effort is made to prepare all dishes using ingredients sourced through the most rigorous sustainability guidelines.

Dining 52
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Like Magic and Häfele Announce Strategic Partnership to Develop Multifunctional Hotel Room Concept

Hospitality Tech

Multi-use rooms help operators maximize revenues and marketing efficiency.

Revenue 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Pestana Hotel Group sees a 61% conversion uplift with The Hotels Network’s personalization tools

eHotelier

The Hotels Network (THN), a full-stack growth platform for hotels, is expanding their partnership with Pestana Hotel Group, the largest multinational group of Portuguese origin in the tourism industry. This expanded collaboration will further enhance Pestana Hotel Group’s direct channel strategies, leveraging THN's advanced suite of personalization and conversion tools.

Tourism 52
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HITEC 2024 Welcomes Nearly 6,000 Industry Stakeholders

Hotelier Magazine

CHARLOTTE, N.C. — More than 5,900 attendees recently attended the Hospitality Industry Technology Exposition and Conference (HITEC) at the Charlotte Convention Center in Charlotte, N.C. from June 24 to 27. Produced by the Hospitality Financial and Technology Professionals (HFTP), attendees experienced a world-class show exhibit hall showcasing the latest hospitality technology solutions from more than 325 companies, a comprehensive education lineup highlighting the impact of technology on the in

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HotelREZ announces 74 new hotels amidst continued global expansion

eHotelier

HotelREZ, one of the world’s leading and fastest growing hotel representation companies, continues to expand its client base in key international markets with the addition of several prestigious hotels.

Hotels 52
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Ontario Businesses Prepare for Potential LCBO Strike

Hotelier Magazine

MISSISSAUGA, Ont. — As Ontario prepares for the potential LCBO strike beginning at 12:01 a.m. on July 5, it’s essential for licensees to stay informed and ready. Collective bargaining is currently underway between the LCBO and OPSEU, with the union in a legal strike position. During an OPSEU strike, the LCBO plans to maintain essential services to minimize disruptions across Ontario.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.