Tue.Sep 17, 2024

article thumbnail

Online Passport Renewal to Go Live Wednesday, State Department Says

Skift Blog

Skift Take: Deputy Secretary of State Richard Verma unveiled at the Skift Global Forum Tuesday that the State Department plans to roll out its online passport renewal option on September 18.

Business 300
article thumbnail

Balancing Innovation with Human Connection

Hospitality Net

The hospitality industry stands at a fascinating crossroads. On one hand, we are seeing remarkable advancements in technology—artificial intelligence, data analytics, automation—that promise to streamline operations and enhance the guest experience. On the other, we’re facing a perennial truth: hospitality, at its core, is a human-centric business. Guests come to us not just for a place to stay, but for experiences, service, and meaningful interactions.

Services 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mindtrip Raises $12 Million in Tough Funding Environment for AI Trip Planners

Skift Blog

Skift Take: There’s no question that travel search is changing with generative AI, but the jury is out on who the big winners will be. Mindtrip is jumping onboard as travel companies attempt to seize the opportunity.

Travel 284
article thumbnail

The Ritz-Carlton, Bangkok Welcomes a Newly Appointed Hospitality Dream Team

Hospitality Net

The Ritz-Carlton, Bangkok, which debuts in Thailand’s capital in November 2024, welcomes the appointment of an executive dream team of six seasoned hospitality experts. A 260-key Marriott International Luxury Group portfolio hotel overlooking the city’s Lumpini Park, The Ritz-Carlton, Bangkok promises an intuitive guest approach with insightful, charming service quality.

article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Tripadvisor Shutters Vacation Rental Direct Bookings in Favor of Third-Party Providers

Skift Blog

Skift Take: Vacation rentals is another area where Tripadvisor dropped the ball over the past decade. Reviving such a hot category makes sense.

Travel 300
article thumbnail

Hjortviken Country Club Sides With Vingcard for the Latest in Sustainable Security Access Technology

Hospitality Net

Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is pleased to announce the adoption of several of its cutting-edge door lock solutions by Hjortviken Country Club in Hindas, Sweden. Managed by ESS Group, the soon-to-be-opened Hjortviken Country Club, together with the support of Vingcard and BRA Bygg construction company, is setting its sights on delivering a refined guest stay experience that also prioritizes its commitment to protecting the en

More Trending

article thumbnail

Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard

Hospitality Net

Denver, CO – We are pleased to introduce our latest innovation, the Benchmarking Scorecard. This enterprise tool is crafted to transform how hotels assess their digital marketing performance. Tailored to meet the needs of hotel management companies, ownership groups and digital marketing agencies for both branded and independent hotels. The Benchmarking Scorecard allows you to compare your hotels’ performance indexes against key performance indicators of similar hotels.

article thumbnail

Air India-Vistara Merger: Strategic Win or Tata’s Gamble?

Skift Blog

Skift Take: While the merger is a necessary step to consolidate Tata Group’s airline assets, Air India faces stiff competition on both the international and domestic fronts. Its ability to overhaul operations, modernize services, and win back market share will determine whether it can compete effectively against heavyweights like Emirates and the ever-dominant Indigo.

article thumbnail

Hotel Equities and UIP Announce the Opening of The Quincy, Ascend Hotel Collection

Hospitality Net

Hotel Equities (HE) and Urban Investment Partners (UIP) proudly announce the opening of The Quincy, Ascend Hotel Collection, located in the heart of Washington, D.C. The Quincy is an upscale boutique hotel that seamlessly combines comfort, convenience, and style, making it an ideal choice for both business and leisure travelers alike. Located at 1823 L St.

Hotels 246
article thumbnail

State Department Sees ‘Off the Charts’ Demand for U.S. Visas

Skift Blog

Skift Take: Deputy Secretary of State Richard Verma said at the Skift Global Forum that the State Department is still working to reduce wait times in countries like Mexico, Brazil, Colombia and India.

Business 235
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

IHG debuts Holiday Inn & Suites in Pakistan

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, is expanding its footprint in Pakistan by signing a franchise agreement with MGC Developments to launch Holiday Inn & Suites Islamabad DHA II. Scheduled to open in August 2028, the 150-key hotel in Pakistan’s capital will join IHG’s portfolio of more than 1,000 operational Holiday Inn hotels globally.

Resorts 263
article thumbnail

U.S. to Allow Alaska-Hawaiian Merger to Proceed With Consumer Protections

Skift Blog

Skift Take: The Alaska-Hawaiian merger cleared another major hurdle after receiving the green light from the DOT.

Consumer 264
article thumbnail

Reservations Sales QUEST 2025

Hospitality Net

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservations agents were having every day. Sure enough, just as they said, most callers were only asking questions about things like amenities, bedding configurations, fees, and services.

Sales 262
article thumbnail

The Ann Savannah Joins Sage Hospitality Group

Lodging

DENVER, Colorado—Sage Hospitality Group with Tidal Real Estate Partners announced that The Ann Savannah will be joining Sage’s growing portfolio of lifestyle properties. Anticipated to complete its conversion and join the Apartments by Marriott Bonvoy brand by early 2025, The Ann Savannah will offer 157 serviced apartment-style units. Sage will oversee all operations for The Ann, including food and beverage offerings.

article thumbnail

Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

article thumbnail

SLS Barcelona to open its doors this Winter

Hospitality Net

Ready for something completely new, Barcelona? SLS Hotels & Residences is primed to make a serious splash for its European debut in Catalonia’s capital of cool. Dramatically backlit by the Med’s dazzling winter sunshine, SLS Barcelona will be bringing its distinctive brand of immersive extravagance to the waterside district of Port Fòrum, setting a pioneering precedent in modern luxury hospitality.

Events 246
article thumbnail

Goa to Get New Cruise Terminal – India Report

Skift Blog

Skift Take: Goa has witnessed a 40% increase in cruise tourism, and a new terminal is coming soon. But there are more problems in the state that need to be solved to attract international tourists.

Tourism 157
article thumbnail

ONYX Hospitality Group Expands “Shama” Brand to Strengthen Presence in Serviced Apartment Market

Hospitality Net

ONYX Hospitality Group, Thailand’s premier hotel management company, proudly celebrates the success of its renowned serviced apartment brand, Shama, with the launch of an exciting new campaign designed to encapsulate its core ethos.

Services 245
article thumbnail

Hyatt Continues Shift to Cloud for 1,000+ Hotels

Skift Blog

Skift Take: This the second major hotel software system that Hyatt is shifting to the cloud as it moves toward the industry-wide goal of modernizing its tech.

Hotels 195
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Sam Nazarian to launch wellness-focused hotel brand, The Estate

Hospitality Net

Sbe has announced that its founder, Sam Nazarian, has assembled a team of experts to launch The Estate Hotels & Residences, a new global network of luxury resorts and residential properties focused on functional and preventative medicine.

Branding 256
article thumbnail

Exclusive: Amora seeks to double portfolio in five years, building on family legacy

Hotel Management

Family-run hospitality business Amora Hotels and Resorts is gearing up for growth with plans to double its network to 12 properties within the next five years. Following in the footsteps of his father, who founded the business in 1997 with the launch of its Melbourne property, Earp Siriphatrawan is leading Amora’s expansion as owner and director, with his eyes firmly on Australia and Thailand.

Business 147
article thumbnail

Explore Global Careers in Hospitality and Beyond with AHA Vietnam and Club Med

Hospitality Net

"Career" has taken on a new meaning for young professionals today. A 2022 McKinsey report highlighted that young people now prioritize well-being and job compatibility, seeking roles that align with their values. For them, a “successful career path” goes beyond earning money – it’s about personal growth, positive experiences, and joy in life. This shift has made working abroad increasingly appealing for young people in Vietnam.

article thumbnail

Melbourne Airport’s third runway spells good news for inbound tourism, says Accommodation Australia

Hotel Management

Melbourne Airport is set to get its long-awaited third runway after the project was cleared for construction by the Federal Government last week. Scheduled to commence construction in 2025 and open in 2031, the project could not come at a better time for Melbourne, according to Accommodation Australia (Victoria) General Manager, Dougal Hollis. “Melbourne is set to become Australia’s largest city by 2031, with just over 6 million people, and Melbourne Airport’s annual passenger numbers are expect

article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

SiteMinder Pioneers Mobile-First Intelligence, Partners with IDeaS to Make Dynamic Revenue Management Accessible to All Hotels

Hospitality Net

SiteMinder, the world’s leading hotel distribution and revenue platform, is heralding a new era of revenue management for hotels with the unveiling of ‘Dynamic Revenue Plus’, the only solution for hotels to both access live market intelligence and take immediate action on their bookable inventory, pricing and distribution strategy. Unlike revenue management systems that have traditionally been accessible to a limited number of hotels, the dual capability within Dynamic Revenue Plus means any hot

article thumbnail

SiteMinder Creates Dynamic Revenue Plus With IDeaS Pricing Recommendations

Lodging

MINNEAPOLIS, Minnesota—SiteMinder released Dynamic Revenue Plus, a solution for hotels to access live market intelligence and take action on their bookable inventory, pricing, and distribution strategy. Unlike revenue management systems that have traditionally been accessible to a limited number of hotels, the dual capability within Dynamic Revenue Plus means any hotel can use one mobile-first system to optimize its revenue based on market demand.

Revenue 147
article thumbnail

7 features you can’t miss in a hotel CRM

Hospitality Net

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Hotels 242
article thumbnail

Thayer Ventures and Derive Ventures Form New Investment Platform

Lodging

SAN FRANCISCO, CALIFORNIA—Thayer Ventures and Derive Ventures announced the formation of Thayer Investment Partners (TIP). The new platform will leverage the experience of both firm’s founding members to drive value for industry partners and invest in a new generation of start-up companies related to hospitality. Thayer Ventures’ Chris Hemmeter and Derive’s founders Tyler Carrico and Mike Scott will serve as managing partners for the new platform, which expects to launch a new investment fund in

article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Residence Inn by Marriott in Downtown Burbank Completes Renovation

Hospitality Net

Residence Inn by Marriott Los Angeles Burbank/Downtown, located at 321 Ikea Way in downtown Burbank, has announced the completion of its renovation. The 166-room all-suite property is owned by Apple Hospitality REIT, Inc. and managed by Marriott International, Inc. Interior Image Group (IIG) was responsible for the new design and context of the makeover and Salisbury Moore handled construction for the project.

article thumbnail

Accor Plus hits 30-year milestone

Hotel Management

Accor’s hotel loyalty subscription programme Accor Plus is celebrating 30 years with over 450,000 members and a network that spans over 1,000 Accor hotels and 1,400 hotel restaurants across 20 countries. Started in 1994 as Accor Advantage Plus in Sydney, Accor Plus is now integrated with Accor’s global loyalty programme, ALL, giving members access to Elite status benefits such as priority check-in, a welcome drink, late check-out, discounts and more.

Scale 130
article thumbnail

Marston’s chooses Mews to manage their portfolio of 90+ hotels and inns

Hospitality Net

Mews, the industry-leading hospitality cloud, has been chosen by Marston’s Pubs PLC (Marston’s) to streamline and modernize their hotel management operations. Marston’s, primarily known for its 1,500+ pubs across the UK, also operates 92 hotels and inns with 1,790 rooms.

article thumbnail

Hunter Connections & MODA Cleaning Up in the Hunter

Hotel Management

New consulting firm Hunter Connections references its partnership with MODA Sparkling in delivering sustainable water solutions with commercial intent Andrew McKenna is well known to the industry through his connections to Salter Brothers Hospitality and now as a consultant through Hunter Connections. His longstanding relationship with sustainable water firm MODA provides a neat example.

Scale 130
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.