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AUSTIN, TexasShiny, a leading provider of associate engagement and retention software, today released its second annual report on tipping for the hospitality industry.Entitled Harnessing Tipping Data to Empower and Motivate Hospitality Workers, the report offers a comprehensive analysis of tipping behaviors and patterns across a diverse sample of hotels utilizing Shiny’s digital tipping software.
Armidales Alluna Motel is set to be transformed into a relaxing upscale retreat next year, reopening under Choice Hotels independent Ascend Hotel Collection. Run by local family, the Mitchells, the Armidale property will undergo extensive renovations early next year and introduce a new wellness centre by mid-2025. Were excited to bring something new and fresh to Armidale, said Phill Mitchell.
Shiny , a provider of associate engagement and retention software, has released its second annual report on tipping for the hospitality industry, which finds that offering digital tipping increases associates take-home pay. Entitled Harnessing Tipping Data to Empower and Motivate Hospitality Workers, the report offers a comprehensive analysis of tipping behaviors and patterns across a diverse sample of hotels utilizing the companys digital tipping software.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Holiday Inn Sydney Airport has been rebranded to a Crowne Plaza, marking the first airport hotel under the brand in Australia, with a $6 million upgrade currently underway. The 252-room Crowne Plaza Sydney Airport will be designed to deliver a premium experience for business and leisure travellers alike. The property revamp by Stack Studio the first phase of which is underway will span guest rooms, dining venues, bars, public spaces, conference and meeting rooms.
Since 1930, The Carlyle, A Rosewood Hotel has been a classic landmark of Manhattans elegant Upper East Side, hosting Presidents, Royalty, and some of Americas most famous actors and entertainers. Located on the corner of Madison Avenue and 76th Street, just one block from Central Park, The Carlyle is a 35-story, 192-room hotel offering guests a combination of discretion and grace.
Skift Take: While this is only a minority investment in a small company, LVMH's stake in Fontenille shows its ambition to accelerate its travel and experiential offerings internationally, beyond just Cheval Blanc, Belmond, and Bulgari Hotels & Resorts.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Visibility is the cornerstone of success in the competitive hospitality industry. As more travelers rely on Google to search, plan, and book their trips, its crucial to position your property where it matters most. But are you leveraging the full potential of this platform to increase direct bookings? With STAAHs “Get Google”, the game changes entirely.
Skift Take: A growing group of affluent travelers are done with personal butlers and gold-plated fixtures. To them, luxury is a more personal, one-of-a-kind experience.
Book yourself a stay at Galaxy Hotel in St. Petersburg, Florida. You can stroll the galleries and museums, see theater performances, and play a round or two of golf. Theres plenty of culture and plenty to do! The hotel even has its own Italian restaurant and rooftop bar.
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ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Article - GlobalData Forecasts an Acceleration in Global Economic Growth In 2025 - GlobalData expects the global economy to grow by 2.54% in 2025 despite geopolitical hurdles and possible policy shifts.
Skift Take: Leisure travelers increasingly lean on trip inspiration from their favorite influencers. The power of these content creators will only grow as social media platforms eventually add e-commerce functionality, enabling influencers to sell travel (and earn commissions) directly in their posts.
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Skift Take: More than a third of the U.S. population will travel more than 50 miles during last dozen days of the year. If weather cooperates, it could be the busiest travel period of the year.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
While hospitality properties have been using AI to run their chatbots and automate responses, most have evolved to incorporate this technology into market research, data analytics, and content optimization. Read on to learn how hotels use AI to enhance their content marketing efforts.
Skift Take: The hotel industry is finally catching up to airlines in the art of online upselling, with new tech investments set to unlock billions in ancillary revenue.
Unique Amadeus business intelligence data reveals substantial growth in hotel occupancy over the end of year holidays, with the Caribbean and Asia Pacific at the top of the list December 10, 2024 – As the holiday season approaches, hoteliers are preparing for a surge of travelers seeking warmer climates this year. Amadeus forward-looking business intelligence data today reveals the destinations that are currently recording the top hotel occupancy rates for the weeks of Christmas and New Ye
Skift Take: When the cameras are off and PR teams arent hovering nearby, what do travel industry CEOs and executives truly think about the prospect of Donald Trump returning to the presidency? We asked and they didnt hold back.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Inconsistent arrival experiences have hounded hotel operators for yearsits time for technology to even the score by smoothing out the experience for everyone
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Skift Take: India definitely needs to boost its inbound tourism, and wildlife tourism could be the game-changer the country needs to bring in more foreign guests.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
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RobertDouglas advised Clarion Partners LLC in securing a $677-million, non-recourse senior mortgage, five-year, fixed-rate financing for the refinancing of CBM Two Hotels LP Portfolio, a portfolio consisting of 52 Courtyard by Marriott hotels. “The portfolio’s pristine physical condition after a multi-year renovation process, leading brand affiliation, compelling economics and excellent sponsorship allowed us to create a highly competitive process. said Stephen OConnor, principal/man
Sonesta Miami Airport recently completed a five-month-long, multimillion-dollar renovation, which refreshed the 309 guestrooms and public space, while introducing a new on-site restaurant. The renovation’s completion was celebrated with a ribbon-cutting ceremony attended by local dignitaries, Sonesta Hotels & Resorts brand executives, hotel partners and members of the community.
Skift Take: When everything can be clicked, streamed or viewed online, it's the in-real-life-only moments that travelers now crave. From mega concerts to meteor showers, these events will be the driving force in travel in 2025. Its the age of Live Tourism.
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
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