Wed.Dec 06, 2023

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Pilot Mental Health: Safety Board Chair Calls for FAA Action on ‘Bureaucratic Nightmare’

Skift Blog

Skift Take: Unraveling the "bureaucratic nightmare" that is the FAA's mental health processes will be tough. But NTSB Chair Jennifer Homendy is firm that it needs to be done.

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Marriott signs new-build Moxy in Sydney CBD

Hotel Management

Marriott International is expanding its Moxy brand in Australia with the signing of its second Sydney hotel, in partnership with a hotel development consortium, led by Metrics, Rebel Property Group, Pelligra Group and Mustaca Group. The new-build Moxy Sydney Pitt Street, scheduled to open in August 2025, is expected to feature 314 rooms, Sydney’s highest outdoor rooftop bar on level 34, as well as high street retail.

Retail 279
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International Passenger Traffic Touches 198.5 Million in November: India Report

Skift Blog

Skift Take: A notable increase in both international and domestic air travel reflects positive trends in the country's aviation industry. This should stem the worry of those who fear a decline within the industry.

Travel 296
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AHLA Shares Statement Regarding Withdrawn Homelessness Proposal

Lodging

WASHINGTON—American Hotel & Lodging Association President and CEO Chip Rogers released a statement after the Los Angeles City Council voted to withdraw from the March 2024 ballot a union-backed measure that would have required all hotels in the city to house people experiencing homelessness next to guests. The ballot measure was proposed by Unite Here Local 11, a union representing Los Angeles hospitality workers.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Kerzner Group Plans 15 More Hotels In 3 Years

Skift Blog

Skift Take: Kerzner is turning on the jets when it comes to expansion. The Bahamas-born group wants to open 15 hotels in three years, nearly as many as it has opened over the course of 30 years.

Hotels 304
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Accor adds 88-room Adelaide Mantra through franchise deal with 1834 Hotels

Hotel Management

Accor is expanding Australia’s largest hotel brand, Mantra, in South Australia with the addition of a contemporary four-star hotel to its portfolio. The new-build hotel, which opened earlier this year, will operate as Mantra Tonsley Adelaide under a franchise agreement between Accor, a local development company and 1834 Hotels. “This strategic addition further solidifies our commitment to providing exceptional hospitality experiences across South Australia and in suburban hubs that see a high vo

Hotels 264

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EVT goes international with signing of iconic Singapore hotel

Hotel Management

EVT is expanding its Hotels and Resorts portfolio to international markets with the signing of its first hotel management agreement in Asia. On December 1, the hotel operator commenced management of landmark Singapore property, Hotel Telegraph, situated in the heart of the city’s financial district at 35 Robinson Road. The 134-room hotel, which joins the Independent Collection by EVT, features a lobby bar, restaurant, gym and rooftop pool, as well as meeting and conferencing spaces.

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Booking vs. Google in Travel AI

Skift Blog

Skift Take: No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.

Travel 322
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Levering Cinematic Success with Fairmont The Queen Elizabeth’s Barbie Adventure

Hospitality Net

Fairmont’s ambitious Beyond Limits campaign embodies the essence of this luxury brand’s recognition that accommodations are infinitely more than comfortable beds. The brand-wide campaign epitomizes one of the tenets of the Mille Club, a program we (Hotel Mogel) run designed to inspire any hotelier with lessons from the five-star, thousand-dollar-plus-ADR hotspots around the globe.

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Peek CEO Pegs AI Tools for Tour Operators as Priority in 2024

Skift Blog

Skift Take: Peek CEO Ruzwana Bashir isn’t looking for an exit and instead says she wants to be the biggest independent company providing operating systems for tours and expenses businesses.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Indigo Road Hospitality Group Opens Bridge Creek Inn in Clayton, GA

Hospitality Net

The Indigo Road Hospitality Group has opened Bridge Creek Inn in Clayton, GA, a new addition to its expanding collection of boutique hotels across the Southeast. Managed by The Indigo Road for Ridgeline Investment Partners, the property’s owner, this hotel marks a significant milestone in the company’s growth.

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Inside Las Vegas’ Newest Luxury Resort and Meeting Space: Watch Video

Skift Blog

Skift Take: Designed with both guests and planners in mind, the new Fontainebleau Las Vegas is positioned to redefine luxury for the hotel meeting experience. In this video, Colleen Birch, COO of Fontainebleau Las Vegas, shares how the resort’s personalized approach to hospitality allows guests “to experience luxury on their own terms.

Resorts 295
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Notable Resort Developments in Telluride

Hospitality Net

Over the past decade, Telluride has gained popularity as a secluded resort destination during both the summer and winter months. However, when compared to other mountain resort destinations throughout the region, Telluride has few luxury-resort lodging options.

Resorts 246
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TUI Extends Profit Streak and Issues 25% Growth Forecast

Skift Blog

Skift Take: TUI is keeping an eye on global economic uncertainties, but ending the year with record revenue and a continued strategic shift in how it sells holidays to its customers paints a positive outlook for the company for now.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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2027 Opening Planned for Katanchel, A Belmond Hotel, Mexico

Hospitality Net

Reinforcing its cluster in Mexico, Belmond has acquired Hacienda Katanchel, formerly a hacienda dating back to the 17th century situated near Merida, Yucátan. In the Mayan language, Katanchel translates to "’where one asks for the arch of heaven," a name that alludes to the site’s past as an astronomic observatory. With an expanse of 220 hectares, the extraordinary estate is home to a cenote (underground river), a sacred well, native flora and fauna, and the remains of an ancient Mayan pyramid,

Hotels 246
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IHG CEO Sees Credit Cards as Key to Unlocking More Growth

Skift Blog

Skift Take: IHG believes its larger peers make 10 times as much in fees from co-branded credit cards than it does. So it has room to grow this profitable revenue.

Revenue 301
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Bolton White Group Hotels partners with IDS Next to elevate service standards

Hospitality Net

Bolton White Group, a leading hospitality brand in Africa renowned for service excellence, has partnered with hospitality technology leader, IDS Next, using IDS Next’s FortuneNext 7.0 Hotel ERP to provide service excellence. Among its three properties using IDS Next’s Enterprise Resource Planning solution is Johnwood Hotel (winner of the prestigious World Luxury Hotel Awards 2023 in the category of Luxury New Hotel - Africa, New Luxury Hotel - Nigeria and Luxury City Hotel - Nigeria), Bolton Whi

Services 263
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U.K. Ad Watchdog Bans 3 Airline Ads Over ‘Greenwashing’ Claims

Skift Blog

Skift Take: European regulatory agencies are increasingly cracking down on airline ads that claim they have a positive environmental impact.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Trailborn Debuts First Hotel

Hospitality Net

Inspired by themes of Americana, Trailborn collaborated with acclaimed Venice Beach-based architecture firm, Electric Bowery, to design Trailborn Rocky Mountains in a way that pays homage to the rustic wilderness that surrounds it. Each Trailborn hotel is crafted with a strong sense of place, featuring art, decor, and amenities from local makers. For this project, the design team maintained the historic feel of the lodge, while reimagining and renovating every guestroom, bathroom, lobby, pool, a

Hotels 246
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Airbnb’s C-Suite Shuffle

Skift Blog

Skift Take: Today's podcast looks at Airbnb's new CFO, Selina's restructuring, and how a merger between Alaska Airlines and Hawaiian would play out.

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Marriott and Palm Hills Developments Sign Agreement to Open the Ritz-Carlton Cairo, Palm Hills in Egypt

Hospitality Net

Marriott International, Inc. (www.Marriott.com) today announced it has signed an agreement with Palm Hills Developments to open The Ritz-Carlton Cairo, Palm Hills, signaling a commitment to strengthening its portfolio of properties across the company’s luxury brands in Egypt.Expected to open in 2027, the luxury property is expected to include 150 guestrooms and 50 one-, two- and three-bedroom serviced apartments, and will bring The Ritz-Carlton’s legendary service and exquisite design to West Ca

Dining 244
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Will Smith in Saudi Arabia: Actor Shows Off Neom to 60 Million Followers

Skift Blog

Skift Take: Will Smith has visited Neom, a post card project of Saudi Arabia's tourism vision.

Tourism 304
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Meet RENAI by Renaissance: The Pilot Program for Renaissance Hotels’ New AI-powered Virtual Concierge Service

Hospitality Net

Travelers staying at select Renaissance Hotels, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, will soon have instant access to vetted, insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast spots and more through an exciting new virtual concierge service. Today the brand announced a pilot program for RENAI by Renaissance (pronounced “ren-A”), which stands for Renaissance Artificial Intelligence, and is akin to having a well-connecte

Services 240
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Navan Lays Off 145 People as Part of ‘Profitability’ Goal

Skift Blog

Skift Take: Navan is not answering how a layoff affects the potential for an eventual IPO.

Business 310
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Bellefield at Historic Hyde Park’s First Hotel, Inn at Bellefield, Opening January 2024

Hospitality Net

Bellefield at Historic Hyde Park, a $1 billion, world-class hospitality, agritourism and residential destination located directly across from the Culinary Institute of America, will soon conclude construction of its first structure, the Inn at Bellefield Residence Inn by Marriott International, a 137-room all-suite hotel with sophisticated amenities that will provide an elite lodging experience.

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Uplift Partners With Unique Travel Corp. for Pay Over Time Option

Lodging

SAN FRANCISCO, California—Uplift announced a partnership with Unique Travel Corp. (UTC), the worldwide representative of Sandals Resorts and Beaches Resorts, to provide their all-inclusive guests with the ability to spread out the cost of their booking over time. This new payment option allows guests to reserve an all-inclusive vacation and then pay for their trip in installments.

Travel 162
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hotel Photography Guide: Essential Tips for Making a Visual Impact

Are Morch

In the bustling world of hospitality, the visual appeal of a hotel can make or break its success. Photography isn’t just about capturing images; it’s an art form that breathes life into the very essence of a hotel. This article delves into the heart of hotel photography, exploring essential tips that elevate your visual storytelling, […] The post Hotel Photography Guide: Essential Tips for Making a Visual Impact appeared first on Are Morch, Digital Transformation Coach.

Hotels 147
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Waldorf Astoria Orlando Unveils Property-Wide Transformation

Hospitality Net

Award-winning hotel debuts reimagined guestrooms and suites, lobby, signature restaurants, spa, golf course, and meetings and events spaces.

Events 230
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EVT makes Asia debut with signing of iconic Singapore hotel

Hotel Management

EVT is expanding its Hotels and Resorts portfolio to international markets with the signing of its first hotel management agreement in Asia. On December 1, the hotel operator commenced management of landmark Singapore property, Hotel Telegraph, situated in the heart of the city’s financial district at 35 Robinson Road. The 134-room hotel, which joins the Independent Collection by EVT, features a lobby bar, restaurant, gym and rooftop pool, as well as meeting and conferencing spaces.

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California Lodging Investment Conference [CLIC] Releases 2024 Schedule

Hospitality Net

Officials of the California Lodging Investment Conference [CLIC], the only hospitality conference focused on the California hotel market, today released the agenda for the upcoming, seventh annual gathering. The conference will take place March 6-7, 2024, at the Westin South Coast Plaza in Costa Mesa, Calif.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.