Mon.Nov 04, 2024

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Boeing Delivery Delays are ‘Pain in the Backside’ Says Ryanair CEO

Skift Blog

Skift Take: The colossal Ryanair machine relies on hyper-efficiency and a ruthless scrutiny of costs. By its own admission, Ryanair was 'over-scheduled, over-crewed, and over-costed' this summer. It won't let this happen again.

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Loyalty Program Membership, Contribution, Liability, and Costs Continue to Grow

Hospitality Net

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from five large hotel companies, we found that while growth in several key metrics slowed in 2023, loyalty members’ overall contribution to occupancy increased, though marginal contribution per member contracted.

Occupancy 278
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Boeing Strike Ends as Union Members Accept 38% Pay Rise

Skift Blog

Skift Take: Agreement after a 53-day strike is good news for Boeing and its airline customers, but don't expect the planemaker's problems to disappear overnight. This will be a long-haul recovery.

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Doug Kennedy’s Next Training Webcast: Customer Hospitality Is Bigger than Guest Service

Hospitality Net

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, November 15, from Noon – 12:45pm EST.

Services 261
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Marriott Unveils Overhaul: $90 Million in Cuts, Updates on Midscale Push

Skift Blog

Skift Take: If you double your hotel empire over a decade, someone's eventually going to ask: "Hey, are we running this thing efficiently?" At Marriott, that someone is CEO Anthony Capuano.

Hotels 279
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A New Leader in Europe: Pyramid Global Hospitality Expands with Axiom Hospitality Merger

Hospitality Net

Pyramid Global Hospitality announces the strategic merger of the company’s European division, Hamilton Pyramid Europe, with Axiom Hospitality. The two hotel management companies are combining to create the UK and Continental Europe’s hotel and resort management company of choice for the region’s leading hotel sector investors.

More Trending

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HFTP Announces 2024–2025 Global Executive Committee and Board of Directors

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®) has announced its 2024–2025 HFTP Global Executive Committee and Board of Directors, effective November 1, 2024.

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Choice Hotels Earnings: 7 Trends and a Catchphrase – ‘Revenue Intense’

Skift Blog

Skift Take: Choice Hotels is adapting its business strategy because it believes the future of travel involves longer stays, Boomers prefering premium brands, and more trips built around sports and music events.

Revenue 275
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Regency Hotel Management Rolls Out Silverware POS Across Its Multi-Property Enterprise

Hospitality Net

To support its growing portfolio of hotel brands, independents, conference centers, and state park lodging, Regency Hotel Management has selected Silverware to implement point-of-sale systems across its 82-property enterprise. With the most advanced mobile features in its POS platform, Silverware is bringing innovative table management, mobile payments, property-wide ordering and more to Regency guests.

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Southwest Names IndiGo Co-Founder as Independent Board Chair

Skift Blog

Skift Take: Gangwal’s appointment marks the end of a tense battle with activist investor Elliott, which had long been pushing for significant leadership changes at Southwest.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Is NIMBY Hurting Your RevPAR?

Hospitality Net

We have all been there. Call it the rise of populism, the growth of grass roots movements, or the increasing recognition of environmental change, NIMBY –is impacting us in both our personal and “hotel” lives.

Hotels 246
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The World’s Longest Flight Is Getting a First Class Upgrade

Skift Blog

Skift Take: Singapore Airlines already boasts one of the world’s most exclusive passenger planes. After six years of development, it’s about to take things to a whole new level.

Business 264
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ChatGPT’s Real-Time Web Search is a Game Changer for Hotel Marketing

Hospitality Net

The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for finding quick answers, ChatGPT’s web browsing introduces unique advantages that are poised to reshape the landscape of travel planning and hotel marketing.

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Brigade Hotel Ventures to IPO in India: How it Plans to Spend the Money

Skift Blog

Skift Take: As it seeks to deepen its market share and broaden its portfolio, Brigade Hotel's IPO plans highlights not just the company’s growth potential, but also the broader optimism surrounding India’s hospitality industry.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Mews acquires Sales and Catering Innovator, Quotelo

Hospitality Net

Mews, the industry-leading hospitality cloud, has announced the acquisition of Quotelo, marking its first product acquisition in France. This milestone comes on the heels of Mews surpassing 1,000 French customers, further solidifying its presence and commitment to innovation in the region.

Sales 245
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How Marriott Adds Boutiques With its Design Hotels’ Brand

Skift Blog

Skift Take: Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy.

Branding 290
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The Future of Budgeting in Hospitality: AI-Driven Insights Powering Agile, Resilient Financial Strategies

Hospitality Net

The Shift to AI-Driven Budgeting in Hospitality

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Election 2024: The Issues That Matter For Travel

Skift Blog

Skift Take: The U.S. has made a lot of progress at removing barriers to travel. The best thing the new president can do is to keep knocking them down.

Travel 195
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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AluaSoul Costa Adeje, part of Hyatt’s Inclusive Collection, Debuts in Spain’s Canary Islands

Hospitality Net

The 226-room adults-only hotel, located on the southern coast of Tenerife, offers travelers the opportunity to explore local attractions and activities while enjoying the conveniences of an all-inclusive hotel.

Travel 244
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How to be a successful hotel General Manager

eHotelier

Discover the five transformative steps that will not only improve your professional knowledge but also propel your career to new heights.

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Food for thought: systemic underinvestment in hospitality marketing

Hospitality Net

With the 2025 budgeting season in hospitality underway, it’s not too late to compare marketing spend in hospitality to the broader economy. As per Gartner CMO Spend Survey, the average 2024 marketing budgets are 7.7% of total revenue, the lowest post-pandemic spend.

Market 243
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Motel 6: Travelers Are More Likely to Drive Rather Than Fly for the Holidays

Lodging

DALLAS, Texas—U.S. travelers would rather drive than fly this holiday season as they seek familiar, flexible, and budget-friendly travel options. New data from Motel 6 and Studio 6 reveals that over half of those traveling to celebrate winter holidays this year will hit the road to their destination (51 percent) rather than take to the sky (13 percent).

Motels 278
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Procurement for hospitality franchises and distributed locations

Hospitality Net

There are over 55,900 lodging properties in the United States, according to the American Hotel and Lodging Association. Some of the largest hotel chains own, run, or manage thousands of properties.

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Lodging Econometrics: Dallas Continues to Lead the U.S. Construction Pipeline

Lodging

According to the Q3 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of the quarter, the five markets with the largest hotel construction pipelines were led by Dallas with a record-high of 194 projects and 22,803 rooms, followed by Atlanta with a record-high 166 projects accounting for 19,174 rooms, Nashville with a record-high 130 projects and 16,966 rooms, Phoenix with 123 projects/15,999 rooms, and Austin with a record-high 119 […] The post

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Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues

Hospitality Net

Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J. Integration between Maestro’s PMS and LodgIQ’s AI platform is enabling the hotel’s operations team to access property information on the go, maximize profits, streamlining efficiencies, and unburden staff.

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Cultivating Precision: The Unique Advantages of Vertical AI

Hospitality Tech

With targeted data and industry expertise, Vertical AI is transforming the landscape for businesses seeking a competitive edge in niche markets.

Business 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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A high return on experience

Hospitality Net

Hotel managers that I speak with, know that the festive period is especially magical for hotel guests and employees. The gala events, unique menus, gifts for guests and decorations can transform a hotel stay into a memorable occasion that can lead to repeat bookings as families and friends establish traditions of visiting a special location each year.

Events 189
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HB Exclusive: Griffin Hotel Management merges into Meyer Jabara Hotels

Hotel Business

Griffin Hotel Management LLC , a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels (MJH). Griffin is transitioning 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025. Griffin executives James Kirkland and Jay Fishman are taking on new roles at MJH, with Kirkland, Griffin’s CEO, assuming the role of SVP, operations – Western Region, and Fis

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BCD Travel announces the industry’s first end-to-end sustainability offering for corporate travel programs

Hospitality Net

BCD Travel’s latest innovation enables customers to set sustainability goals and carbon targets, drive traveler behavior change, apply carbon tax or allocate carbon emissions reduction and removal project costs at the point of sale, and report on emissions and progress. BCD’s sustainability offering will be available and relevant to all clients, regardless of their progress in sustainable business travel.

Travel 189
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The Hospitality Show Experiences Year-Over-Year Growth

Lodging

SAN ANTONIO, Texas—The Hospitality Show wrapped up its second annual event at The Henry B. González Convention Center with three days of insights, networking opportunities, and solutions designed to elevate the hospitality industry. The Hospitality Show witnessed a year-over-year growth attracting 4,800 attendees and 460 vendors, marking a 26 percent increase in attendance and a 43 percent growth in vendors.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.