Fri.Mar 08, 2024

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Pushing Through Boundaries

Lodging

What initially inspired you to get into the hospitality business? My mother, Janine Goodin, was a catering manager for a full-service hotel. I was fortunate to be able to join my mother and her team on sales calls and MOD (manager on duty) shifts as a teenager. My experiences during those moments allowed me to see a future in the industry. Who were some of your mentors or role models, male or female, and what […] The post Pushing Through Boundaries appeared first on LODGING Magazine.

Sales 304
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Ask Skift: What Are Major Trends in Solo Travel?

Skift Blog

Skift Take: Solo travel has grown enormously in popularity in recent years, so here's a look at the factors driving its boom as well as what solo travelers are interested in.

Travel 305
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All About Service: The Golden Hotel’s Tim Gerhold on the Hospitality Road Taken

Lodging

Tim Gerhold, general manager, The Golden Hotel, Ascend Hotel Collection in Golden, Colorado, definitely has the often-mentioned hospitality gene. That guest-first sensibility was on full display when, mid-interview with LODGING, he didn’t hesitate to pick up the phone and proceed to offer the caller—a honeymooner inquiring about a room—an upgrade to a suite with a fireplace and river and mountain views.

Services 279
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Achieving Sales Team Excellence with a Coaching Culture

Anthony Cole Training

Most sales managers spend less than 10% of their time on coaching, and only one third of managers actually coach their people on a weekly basis. Yet, the Coaching Competency is the most critical part of a sales manager's responsibilities; it is also the most difficult skill set to learn and master. There are many reasons for this, but among them are: the managers themselves were not coached or they had a bad experience with coaching; they were elevated to a team lead or manager position based on

Sales 258
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Pavilions Hotels & Resorts announces The First Hotel Cortina, Italy

Hospitality Net

Studio Marincola’s paean to circular architecture will see former Hotel Splendid Venezia transformed into a paragon of contemporary Alpine design ahead of Milano-Cortina 2026 Winter Olympics

Resorts 264
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Smaller Cities Driving Hotel Boom in India

Skift Blog

Skift Take: As the Indian traveler drives demand to lesser explored domestic destinations, major brands are finding opportunities to grow in the Indian hinterlands.

Travel 268

More Trending

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The Cruise Arabia Alliance: Gulf Tourism is Getting More Collaborative

Skift Blog

Skift Take: It is the latest development in trying to promote multi-country holidays in the Gulf.

Tourism 280
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Unveiling the momentum: The story behind Cendyn’s rebrand

Hospitality Net

Over the past couple of years, Cendyn has undergone a significant transformation, culminating in the development of a fully integrated platform after acquiring key technology partners. However, in the midst of this complexity, one thing became abundantly clear: we needed to simplify our positioning to demonstrate the immense value our solutions bring to hoteliers.

Branding 243
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Jumeirah Names Chief Brand Officer One Week After CEO Shake-Up

Skift Blog

Skift Take: Even without a CEO, Jumeirah's "2030 Mission" for growth remains on track.

Branding 265
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Aqua-Aston Hospitality Debuts Dual-Branded Fairfield Inn & Suites and TownePlace Suites Hotels in Tempe, Arizona.

Hospitality Net

Aqua-Aston Hospitality opens Fairfield Inn & Suites Tempe and TownePlace Suites Tempe, two brands under one roof in Tempe, Arizona. Led by California-based EKN Development, the four-story, 80,816 square-foot property shares common spaces - including The Way Station restaurant and bar, outdoor pool and hot tub and 24/7 fitness center. While 83 guest rooms at Fairfield Inn & Suites cater to short-term leisure travelers, the 65 guest rooms at TownePlace Suites Tempe are thoughtfully designed for ex

Branding 240
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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CoStar: U.S. Hotels Show Mixed Performance Results

Lodging

WASHINGTON—U.S. hotel performance showed mixed results over the previous week, according to CoStar’s latest data through March 2, 2024. U.S. Hotel Performance February 25-March 2, 2024 Percentage change from comparable week in 2023:Occupancy: 62.5 percent (down 0.3 percent)ADR: $155.29 (up 2.7 percent)RevPAR: $97.12 (up 2.4 percent) Among the Top 25 Markets, Seattle reported the largest year-over-year occupancy increase (up 12.1 percent to 66.5 percent).

Occupancy 173
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Ennismore Announces Upcoming 100-Key Mondrian Property in Romania

Hospitality Net

Ennismore, the fastest-growing lifestyle and leisure hospitality company, and One United Properties (BVB: ONE), the leading green investor and developer of residential, mixed-use, and office real estate in Romania, have signed a partnership for the opening of a Mondrian hotel in Bucharest. The signing ceremony took place on March 7th at One Tower, in a festive and elegant setting attended by Victor Căpitanu, co-founder and co-CEO of One United Properties, Riad Abi Haidar, partner in the develope

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Noble House Hotels & Resorts Adds Chatham Inn Relais & Châteaux to Its Portfolio

Lodging

KIRKLAND, Washington—Noble House Hotels & Resorts welcomed the Chatham Inn Relais & Châteaux to its portfolio. The prior owner and now co-owner, Jeff Ippoliti, has chosen Noble House to co-own and manage the property, bringing the total number of North American hotels, resorts, and experiences within the Noble House brand portfolio to 24. A Relais & Châteaux association member since 2019, the hotel is located in Chatham, Massachusetts.

Resorts 162
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Now Open: AC Hotel Sacramento

Hospitality Net

AC Hotel Sacramento, located in the heart of downtown Sacramento, is now open. The new hotel, which celebrates its opening today, March 7, is part of the AC Hotels by Marriott® brand. Guests can now book a room at the brand new hotel and take advantage of the "Shop Til’ You Drop in Sacramento" package which includes a $25 gift card to local shops like DOCO Shopping, Old Sacramento, Convention Center and Golden One Arena.

Shopping 248
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Leaning Into Labor Solutions

Lodging

LODGING Editor-in-Chief Dennis Nessler speaks with representatives from a diverse cross-section of the industry to discuss the current state of labor in the lodging industry. Participants discuss everything from the advantages of flexible pay and hours to technology advances, specifically the AI revolution, and how advances in those areas are impacting today’s workforce.

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UN Tourism Calls on Sector to #InvestInWomen

Hospitality Net

As the world marks International Women’s Day (8 March), the United Nations Specialized Agency celebrates the achievements of women in tourism while highlighting the fact that women remain under represented in leadership positions, face barriers to career progression and have limited access to education and training.

Tourism 222
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Modieus expands its design team

Hotel Designs

Hotel Designs Modieus expands its design team Modieus expands its design team As two becomes three, we thought now was a great time to catch up with the design team at Modieus and hear what they might be working on next… Modieus is Dutch for fashionable, which is a fitting name for a company that is driven by creativity and dedicated to supplying some of the most design-driven commercial flooring in the market.

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Data Maturation Represents the Essential Reason for Deploying Machine Learning Today

Hospitality Net

From the recent articles that Oracle Hospitality has published on both how machine learning (ML) works as well as some of its key applications, there is a single term that all hoteliers should remember when deciding how to commercialize this type of artificial intelligence (AI). This term is ‘data maturation’ and, as the name suggests, you need time to let the ML occur.

Business 235
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Death of the Cookie Is (Finally) Upon Us

Hospitality Tech

Amidst the chaos of the cookie's demise, there's potential for adaptation and thriving in a cookie-less future, presenting both challenges and opportunities for hospitality businesses.

Business 111
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ITB Innovation Radar: strong tailwind for tech and sustainability

Hospitality Net

ITB Innovation Radar was introduced in 2023 as one of the many novelties for the world’s leading travel trade show on-site comeback. It is a platform for showcasing innovations capable of producing a sustainable impact on the future of the travel industry by fostering social, economic, or technical change. In the months leading up to the show, we invited the exhibitors to submit their innovative solutions for review by the ITB Innovation Radar team free of charge.

Travel 214
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Chartwell, Rockbridge unveil Hilton BNA Nashville Airport Terminal  

Hotel Business

Hilton BNA Nashville Airport Terminal, owned by a partnership between Chartwell Hospitality and Rockbridge , is now open. The 14-story, 298-key hotel is located in Nashville’s international airport and connected to the terminal by a covered pedestrian bridge, and is the centerpiece of the airport’s ongoing expansion, according to the owners. “Hilton BNA Nashville Airport Terminal reflects our dedication to airport hospitality, a tradition that Hilton Hotels & Resorts proudly pioneered and co

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Hilton Takes Airport Hospitality to New Heights With First On-Site Hotel at Nashville International Airport (BNA)

Hospitality Net

Chartwell Hospitality, Rockbridge open first onsite hotel at Nashville’s International Airport.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Elsie de Wolfe – the design inspiration behind JW Marriott Essex Hotel’s Meadow Terrace Suite

Hotel Designs

Hotel Designs Elsie de Wolfe – the design inspiration behind JW Marriott Essex Hotel’s Meadow Terrace Suite Elsie de Wolfe – the design inspiration behind JW Marriott Essex Hotel’s Meadow Terrace Suite Designed by Whitespace Interiors, each fully reimagined suite in the hotel tells a distinct story through design, artwork and other touches inspired by personalities who helped shape the cultural landscape of New York City – we step inside the Meadow Terrace Suite, inspired by Elsie de Wolfe, who

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Eclipse Travel drives Expedia searches to spike up to 1,100% for stays along the path of totality

Hospitality Net

The countdown is on for the first total solar eclipse since 2017, with just a month left for eclipse enthusiasts to lock in their travel plans. According to Expedia® data released today, cities along the path of totality will be flooded by a wave of travelers around April 8. Among the North American destinations seeing the biggest spikes in hotel searches for the eclipse are Burlington, Vermont (+1,155%); Little Rock, Arkansas (+985%); Dayton, Ohio (+705%); Buffalo, New York (+645%) and Indianap

Travel 193
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Leveraging Technology to Prevent Hotel Chargeback Fraud in 2024

Hospitality Tech

From leveraging chargeback analytics to implementing AI-powered fraud prevention tools, hotel CTOs have a range of strategies at their disposal to safeguard against chargeback fraud in the digital age.

Hotels 105
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Women Are a Driving Force for Travel & Tourism, says WTTC

Hospitality Net

To celebrate International Women’s Day, the World Travel & Tourism Council (WTTC) underscores the pivotal role of women in the global Travel & Tourism sector.

Tourism 196
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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International Women’s Day 2024

Hotel Designs

Hotel Designs International Women’s Day 2024 International Women’s Day 2024 International Women’s Day is a significant marker in many people’s calendars as a day of reflection, change, and hope for the future. Hotel Designs Editor Sophie Harper ponders on what the day means to her and other women in the hotel design industry. In 1976, American historian Laurel Thatcher Ulrich wrote in a scholarly article, “well-behaved women seldom make history” – a quote that has been repeated exponentially in

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From Check-In to Check-Out: AI's Role in Non-Linear Hospitality Journeys

Hospitality Tech

By leveraging AI, hospitality leaders can redefine service excellence, offering guests a memorable, personalized, and seamless stay.

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Hotels Need to Focus on Talent and Tech in 2024

Hotel Speak

Revenue leadership at Frasers Hospitality Pte Ltd believes that technology spend will increase in 2024, with tech infrastructure, cybersecurity, integration, and AI solutions being at the top of the priority list, according to Sheran Loh, Vice President, Revenue Management (Corporate), Frasers Hospitality. She also predicts talent continuity will remain one of the key challenges for the year ahead.

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A Year in Review: Top Trends Influencing the OTA Industry

Hotel News Resource

To ensure you're able to strategize and build the best distribution mix for your property, it's a good idea to keep up to date with the latest news and opportunities. Here, we share some of the major OTA trends from 2023 that we expect to impact the distribution landscape into 2024.

OTA 75
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.